Care Homes Owned by Elderose in London

I haven't been in many homes before but I can only praise the staff for their care for our aunt. The staff are always very welcoming and friendly. Their care for my aunt is exceptional, and are meeting her medical needs well. The home is always clean, the food always looks good, the activities are very good, encouraging the residents to take part. An amazing home all in all.

My Aunt has been a resident at the Lodore Nursing home since June 2026. We visit once per week as we reside a considerable distance away. On all of our visits we are always warmly greeted and offered a cup of tea, a nice gesture! - We are updated on my Aunt's progress and what she has been doing; we generally visit her in the Main lounge and I am always very impressed with the activities that take place. All staff are very caring and attentive to everyone's needs. The food is always plentiful and well prepared. We then go to my Aunt's room, This is always clean and fresh. Bedding is always clean. In summary, Well done to Everyone and keep up the Good work! Thank you.

I am extremely grateful for the wonderful care and support. My Mother has received over the past 4 years. During this time she has been always treated with kindness, dignity patience and respect. I am reassured knowing that she has been in caring and capable hands. I would highly recommend their care to anyone looking for a care home.

Dad seems happy and likes the food. Prefers being there to being in the hospital.

I visited my brother today. He was calm and relaxed and in good spirits. We had a nice chat and a few laughs. He really likes the staff here, they are friendly, warm and caring it is reassuring for all the family to know he is being so well cared for.

We are so grateful to you all. Thank you for looking after my uncle.

Very warm and caring environment. The team works so extremely well and hard together for the residents. My mother has been at Orchard House for the past 18 months, and feels completely at home.

My time coming to visit my friend at Orchard House has given me great confidence in the care sector. The staff and everyone have been professional and caring to my friend & myself. I have been made to feel welcome and have every confidence in the way they care for my friend

After visiting various care homes over the years for my own parents. This is far the best I've been to, run by attentive managers and staff alike!

My husband is currently a resident at Orchard House, and I have been very pleased with the care he receives. The staff are kind, compassionate and treat my husband with dignity and respect. They are always attentive to his needs and keep me informed, which gives me peace of mind. The home is clean, welcoming and has a warm atmosphere It is reassuring to know that my husband is being so well looked after by a dedicated team. I am grateful to all the staff and the manager who always listens.

I have been at Orchard House for 9 months, in that time my needs and care has been excellent from weight loss to gaining weight, to ensure my pressure sore was dealt with and monitored on a daily basis the staff (carers) go above and beyond their duties the management (Georgiana, deputy manager) her door is always open to discuss if you have a problem or concern

Plenty going on!

The moment I entered the reception, I knew this was the right place for my mother in law. Staff are amazing and really go out of their way to care for residents. I cannot recommend Lodore enough.

We can't thank all of them enough.

Our dad has been so well taken care of, it's been a big relief for us all to know he's in good hands. When we come to visit, he's always in good condition, clean, the staff are well informed about his state, are happy to answer any questions, accommodate any requests and always in a friendly, compassionate manner.

Orchard House have provided excellent care for my father, you can tell the team truly care about the resident's wellbeing and comfort. Georgiana and Manu in particular have been great at providing support for my father, and us as a family.

Always clean, food is good and overall the home l think is the best

I am always made to feel welcome when I visit and am given privacy with my family member, and tea and biscuits are provided. The home is spotlessly clean, and all staff are friendly and helpful. It feels like a normal house rather than a hospital environment and is nicely furnished and decorated. My family member is well cared for and always looks well groomed and is wearing clean clothes. My family and I are so pleased to have found St Jude's. Their care is excellent, and the manager runs it very well.

Since my brother has been at Lodore he appears much less anxious and his dexterity seems to have improved. He is happy and comfortable with all of the staff, which is a reflection of their caring professionalism. He does not get involved with any activities and would not want to. My only request currently is that he be taken out of the bed on a daily basis. I am also very pleased with the level of engagement and familiarity with the management team.

I was looking for a respite care facility for my mother and found this wonderful facility at Lodore Nursing Home Sutton. I was pleasantly surprised by their professionalism and promptness. The management was very responsive and accommodating to my mother. I highly recommend their services.