Lodore Nursing Home

9 Mayfield Road, Sutton SM2 5DU
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9.9 27 Reviews
  • Lodore Nursing Home, Sutton
Lodore Nursing Home is a thirty-capacity Sutton care accommodation that employs highly-qualified carers to help people with to overcome the daily healthcare challenges they face.

The accommodation is suitable for people with physical disabilities, while carers are trained in assisting people with dementia to retain as much independence as possible.

Both day and respite care are available at Lodore Nursing Home, which has good wheelchair access and has shown its effectiveness in taking on a wide range of specialist nursing requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1700
  • Self-Funded Residential Dementia Care: £1450 – £1700
  • Self-Funded Nursing Care: £1450 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

Fees are dependent on room and location in the home.

These prices are only a guideline, please contact Lodore Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Vera Liubchivschi (Manager)

Local Authority / Social Services

Admission Criteria

  • Private residents, NHS and Local Authority referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No visiting restrictions

Parking

  • Parking available on site

Lodore Nursing Home Reviews (27)

9.9

Lodore Nursing Home has a Review Score of 9.9 (9.865) out of 10, based on 27 reviews in the last 2 years.
Over all time Lodore Nursing Home has 27 reviews.

Overall Experience
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Date Published
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Total of 27, showing 1-20
Review from Gavin R (Son-in-law of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lodore have cared for my mother in law for over two years and the care has been extremely good. The staff have always been very caring and extremely patient. Whenever we have visited, the staff have always been very welcoming and helpful
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

We are truly grateful to see that our efforts to keep our residents safe, comfortable, and happy are so deeply appreciated. Your kind words and continued support mean the world to us.

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Review from Sheela C (Partner of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family could not be more grateful for the care and attention my partner has received at Lodore. The entire team has made him feel welcome, safe, and cared for.
The staff are professional, compassionate, and attentive to his needs-both medical and emotional. They keep us informed of any changes
or concerns and It's clear that they genuinely care.
The common areas are bright and inviting, and his room is always clean and cozy. Communication has been timely and we always feel in the loop, and any questions we have are addressed promptly and thoroughly.
We would wholeheartedly recommend Lodore to anyone looking for a place for their loved ones.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your wonderful feedback .We are truly grateful to see that our efforts to keep our residents safe, comfortable, and happy are so deeply appreciated. Your kind words mean the world to us.

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Review from Rosie D (Sister-in-law of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law was looked after Lodore Nursing Home. All the staff & Management were very friendly & helpful. They all looked after her really well and we are so very grateful for all their hardwork. All the staff always had a smile on their face and I know she liked them all. I will definitely
tell all my family and friends of how wonderful, clean Ladore Nursing Home is.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. We are truly happy and proud to hear that our care has made such a positive impact in the life of our beloved residents. Your appreciation means a lot to us.

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Review from Margaretta P (Wife of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the transfer of my husband to the nursing home was very smooth and understanding o fhis current situation. The staff are very friendly and helpful throughout all the time he was here. Any problems that occured was dealt with quickly and effectly. The assistant manager was always there is help
and guide him if there was any problems . All the staff are always helpful
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your feedback and your appreciative thoughts about our staff.We are very happy to see that your time with us was so positive.

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Review from Michael C (Husband of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looks like a nice place that looks after residents well.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words.Much appreciated.

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Review from Keith R (Son of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lodore Nursing Home looked after my father during his final days. They were extremely caring for him and we was treated with dignity and respect. The staff are all friendly and very approachable.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback, much appreciated.

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Review from S G (Daughter-in-law of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff at the home are very friendly and helpful. My father-in-law was there for only 2 weeks respite care while we were away.
The manager kindly sent us videos and photo updates which showed how happy he was. That was reassuring and much appreciated.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback.Much appreciated.

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Review from D M (Friend of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is well looked after, she has made lots of friend. My friend eats well. We look forward to coming and seeing my friend and how happy she is.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback.Much appreciated

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Review from Paul T (Son-in-law of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is amazing! They only provide good care.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback.We are very happy to see that our care and dedication is greatly appreciated.

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Review from M R (Son of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, made my father feel at home. They are always polite and caring. I feel comfortable my father is well cared for at Londore Nursing Home Sutton. It's very clean environment and safe place to stay.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback.Much appreciated.

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Review from Dipak S (Father of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lodore Nursing Home one of the best care homes. Staff are very friendly, they take care of my son very well.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your Feedback.We are very pleased to hear your positive thoughts.

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Review from Dawn S (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On arrival at the home we are always welcomed by the staff and we are offered tea and coffee.
The home is very clean and tidy, Mum is kept clean and her clothes always look nice and well-kept.
We find the staff very supportive, when Mum is not at her best, and are always there to help us with any
concerns we may have regarding Mum.
I have been with Mum when her lunch has been served, it always looks nice and well-presented.
Mum's room is very well kept, and her clothes are all tidy in her drawers and wardrobe.
Overall we find the home a lovely place for Mum to be whatever time she has left to be surrounded by the lovely staff that look after her.
We would like to thank everyone concerned who is involved with the care for Mum.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. We are very grateful to see that our efforts and dedication keep our residents and their families happy and comfortable.

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Review from Jane C (Daughter of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the home since July 2023. The home is dated, however for elderly residents this is unlikely to be an issue. Young visitors to the home may take a different view. Our experience with the home has been positive. Mum is well cared for and recognises the staff who come into her
room. The care home manager is always accessible to us if we have a concern. The team at Lodore, which includes the nursing staff, carers, and housekeepers, are kind, compassionate and very welcoming. When we leave the home we feel that Mum is in good hands which is so important to us. I don't really have an opinion on value for money because I am not up to date with the costs of other care homes in the area. However, I suspect it is good value for money. I would recommend this nursing home because the care is excellent which should be the most important consideration to anyone looking for a nursing home.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your feedback. Much appreciated. The staff will be very happy to hear your excellent feedback.

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Review from Ian D (Nephew of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lodore have looked after my Aunt for the best part of two and a half years. During that time, she received brilliant service and care.
The staff at Lodore looked after her with great care and love. In my dealings with them, they have been thoughtful and communicative if there was a problem.
If I was
to recommend a home for family or friends in the future, Lodore would be top of my list.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.

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Review from D S (Relative of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the care provided. This is a very caring home, all the staff are really helpful and kind. They have made a difficult situation the best it can be through their hard work and dedication.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your positive feedback.

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Review from Christopher B (Son of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has now been in Lodore for more than 7 years. During that time she has always received kind care and attention from the staff here. Yes, there have been various staff changes but the levels of care have always been very good. Whilst bed-bound Mum is looked after extremely well whether that
is nursing care, general care or just talking to us as a family.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.

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Review from Debbie B (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased that my mum was accepted for a place in this nursing home upon her discharge from hospital. Her arrival day was her birthday and they baked her a cake and waited until we were there to gather in her room to sing Happy Birthday. The staff, without exception, are very friendly and always
find the time for a brief conversation and if they have seen me arrive to visit they will bring me a cup of tea. Unfortunately, my mum is bed-bound but she is always kept clean and the bedding is always clean also. Mum is as happy and as comfortable as she can be given the circumstances and this knowledge gives me a lot of comfort. I cannot thank them all enough for the care they have provided and continue to provide in making this difficult time a little easier.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback.vThe staff will be very grateful and happy to hear your opinion.

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Review from K M (Niece of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for in excess of 4 years at Lodore care home.
She has been cared for well in sometimes difficult circumstances and the staff have always been diligent in their attendance.
The managers and staff have kept us informed of my aunt's wellbeing and needs as we live abroad both
by email and telephone which is greatly appreciated.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.

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Review from E R (Relative of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been a resident of Lodore since September 2022. The staff are attentive and caring, and my relative feels content and happy. If I had any issues I know how to reach the manager. The communication for relatives is excellent.
My relative has choices of food and what they would like to
do with their day. They are encouraged to take part in activities if they wish. Lodore feels homely and welcoming. My relative regularly comments to me about how happy they are at Lodore. The staff turnover that we have experienced is very low.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you very much for your kind Feedback. Much appreciated.

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Review from F P (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum into a nursing home was something she would never have chosen, however, when it became essential she could not have had a better experience. From the first time Mum and I met the staff we were welcomed into the Lodore family. Mum was treated with dignity and respect at all times. She was
cared for throughout her final months by staff who really cared about their job and the service they provided. Their care also extended to myself to make sure they support me too. I couldn't have asked for better.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your good review.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lodore Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Lodore Nursing Home is calculated as follows: ( (270 Excellents x 5) + (42 Goods x 4) ) ÷ 312 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lodore Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Naveen Chilamkurty

Job Title: Group Operations Manager

Naveen oversees the daily operations of the care home, ensuring smooth functioning across all departments, fosters a supportive and collaborative team environment, and addresses any staff concerns promptly. He also manages the care home’s budget, ensuring cost-effective operations without compromising the quality of care and builds strong relationships with local health authorities, community organisations, and other stakeholders.

Vera

Vera Liubchivschi

Job Title: Registered Manager Joined: 2017

Vera Liubchivschi has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.
Vera is also a Clinical Psychologist and Family Therapist.


Vera strives to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. She leads by example and works with a dedicated team to provide high standards of care in a homely and happy environment. Vera has always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.


Vera says - "At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.
I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”

Frequently Asked Questions about Lodore Nursing Home

What types of Care is Lodore Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lodore Nursing Home have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Lodore Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lodore Nursing Home to the centre of Sutton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lodore Nursing Home to verify any information. View our terms and conditions. Lodore Nursing Home has an Enhanced Service - more info.