Lodore Nursing Home

My friend is well looked after, she has made lots of friend. My friend eats well. We look forward to coming and seeing my friend and how happy she is.

Everyone is amazing! They only provide good care.

The staff are amazing, made my father feel at home. They are always polite and caring. I feel comfortable my father is well cared for at Londore Nursing Home Sutton. It's very clean environment and safe place to stay.

Lodore Nursing Home one of the best care homes. Staff are very friendly, they take care of my son very well.

We would like to thank everyone concerned who is involved with the care for Mum.

Mum has been a resident at the home since July 2023. The home is dated, however for elderly residents this is unlikely to be an issue. Young visitors to the home may take a different view. Our experience with the home has been positive. Mum is well cared for and recognises the staff who come into her room. The care home manager is always accessible to us if we have a concern. The team at Lodore, which includes the nursing staff, carers, and housekeepers, are kind, compassionate and very welcoming. When we leave the home we feel that Mum is in good hands which is so important to us. I don't really have an opinion on value for money because I am not up to date with the costs of other care homes in the area. However, I suspect it is good value for money. I would recommend this nursing home because the care is excellent which should be the most important consideration to anyone looking for a nursing home.

If I was to recommend a home for family or friends in the future, Lodore would be top of my list.

We are very pleased with the care provided. This is a very caring home, all the staff are really helpful and kind. They have made a difficult situation the best it can be through their hard work and dedication.

My mother has now been in Lodore for more than 7 years. During that time she has always received kind care and attention from the staff here. Yes, there have been various staff changes but the levels of care have always been very good. Whilst bed-bound Mum is looked after extremely well whether that is nursing care, general care or just talking to us as a family.

I am so pleased that my mum was accepted for a place in this nursing home upon her discharge from hospital. Her arrival day was her birthday and they baked her a cake and waited until we were there to gather in her room to sing Happy Birthday. The staff, without exception, are very friendly and always find the time for a brief conversation and if they have seen me arrive to visit they will bring me a cup of tea. Unfortunately, my mum is bed-bound but she is always kept clean and the bedding is always clean also. Mum is as happy and as comfortable as she can be given the circumstances and this knowledge gives me a lot of comfort. I cannot thank them all enough for the care they have provided and continue to provide in making this difficult time a little easier.

The managers and staff have kept us informed of my aunt's wellbeing and needs as we live abroad both by email and telephone which is greatly appreciated.

My relative has choices of food and what they would like to do with their day. They are encouraged to take part in activities if they wish. Lodore feels homely and welcoming. My relative regularly comments to me about how happy they are at Lodore. The staff turnover that we have experienced is very low.

Moving Mum into a nursing home was something she would never have chosen, however, when it became essential she could not have had a better experience. From the first time Mum and I met the staff we were welcomed into the Lodore family. Mum was treated with dignity and respect at all times. She was cared for throughout her final months by staff who really cared about their job and the service they provided. Their care also extended to myself to make sure they support me too. I couldn't have asked for better.

You can approach them at any time and they take trouble to explain everything to you.

My mother has been in Lodore since January 2023 and she is getting outstanding care. All the staff do an amazing job, so friendly and go above and beyond to make sure the residents are happy. The recent improvements also are much appreciated. Thank you for all you do for the care of my mum who I know isn't an easy person to care for!

The home is clean and pleasant to visit.

The level of care is exceptionally good, it's the perfect mix of high professional standards combined with gentle, thoughtful care and understanding. The atmosphere is wonderful too, very warm and friendly, genuinely beautifully client-centred, with lots of love and gentle humour too.

I would recommend Lodore Nursing Home.

My mum is a resident here at the moment. She is happy here, has recieved brilliant care. Staff are always friendly and polite, addressing her by her first. They made a lovely cake for her birthday and everyone came to her room singing happy birthday. It's always clean and tidy. The manager is always happy to help if there is a problem. Mum has started to join activities now and enjoys them.