Lodore Nursing Home

9 Mayfield Road, Sutton SM2 5DU
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9.9 27 Reviews
  • Lodore Nursing Home, Sutton
Lodore Nursing Home is a thirty-capacity Sutton care accommodation that employs highly-qualified carers to help people with to overcome the daily healthcare challenges they face.

The accommodation is suitable for people with physical disabilities, while carers are trained in assisting people with dementia to retain as much independence as possible.

Both day and respite care are available at Lodore Nursing Home, which has good wheelchair access and has shown its effectiveness in taking on a wide range of specialist nursing requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1700
  • Self-Funded Residential Dementia Care: £1450 – £1700
  • Self-Funded Nursing Care: £1450 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

Fees are dependent on room and location in the home.

These prices are only a guideline, please contact Lodore Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Vera Liubchivschi (Manager)

Local Authority / Social Services

Admission Criteria

  • Private residents, NHS and Local Authority referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No visiting restrictions

Parking

  • Parking available on site

Lodore Nursing Home Reviews (27)

9.9

Lodore Nursing Home has a Review Score of 9.9 (9.865) out of 10, based on 27 reviews in the last 2 years.
Over all time Lodore Nursing Home has 27 reviews.

Overall Experience
  • 26
  • 1
  • 0
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Date Published
  • 27
  • 8
  • 26
  • 27
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Reviewer Connection to Lodore Nursing Home
  • 8
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 27, showing 21-27
Review from J P (Partner of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lodore is a very friendly care home. All staff are friendly and very polite. Nothing seems too much trouble for them. They are extremely kind and look after residents with the utmost care.
You can approach them at any time and they take trouble to explain everything to you.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words, much appreciated. Our staff will be very happy to hear your good feedback.

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Review from Rowena S (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Lodore since January 2023 and she is getting outstanding care. All the staff do an amazing job, so friendly and go above and beyond to make sure the residents are happy. The recent improvements also are much appreciated. Thank you for all you do for the care of my mum who I know
isn't an easy person to care for!
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Much appreciated. We will continue to do our best.

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Review from Gail L (Daughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, who has dementia, has been living here since May 2023 after a fall at home. She is very happy and settled. The team are incredibly kind and caring and go out of their way to interact with her throughout the day. They make my Dad and I feel very welcome when we come to visit and clearly care
about Mum and her experience here.
The new owners are updating the decor throughout with the manager and it's so nice to see how happy everyone is to be here including the staff.
The manager is responsive to suggestions and they made a big fuss of Mum on her birthday which was so lovely!
She is much more settled and happy since moving here.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words and your appreciation. We are glad we can make you feel so welcome and your Mum so happy. We will continue to do our best. Kindest regards, Vera and the Team.

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Review from R S (Daughter-in-law of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Am always very impressed with the care my mother-in-law receives at Lodore home, the staff are very kind and friendly.
And often go out of their way in the care they provide!
The home is clean and pleasant to visit.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you very much for your kind words. Much appreciated. Kindest regards, Vera and Lodore Team

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Review from Jill B (Daughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Lodore for nearly 7 years. I can remember when my brother and I first visited immediately realising that Lodore was a really special care home and very much wanting Mum to be able to join their community. She had had a nasty fall and it was very scary to suddenly have to
find a place that could give her the support that she needed. We've always felt so lucky that they were able to offer Mum a place.
I love the scale of the building - it's not too big and feels like a proper home with the beautiful wooden panelled hallway and rooms radiating out from the central hallways, ensuring that all the residents feel connected and that staff are always close by.
The level of care is exceptionally good, it's the perfect mix of high professional standards combined with gentle, thoughtful care and understanding. The atmosphere is wonderful too, very warm and friendly, genuinely beautifully client-centred, with lots of love and gentle humour too.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Much appreciated. Kindest regards, Vera and Lodore Team.

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Review from C L (Son of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Lodore Nursing Home due to a bad stroke last year and the care and support he has received from the staff has been excellent.
The care and nursing team always provide fantastic care and support and they always have a smile on their faces.
I would recommend Lodore Nursing
Home.
Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words and also for all your support. Kindest regards, Vera.

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Review from L B (Daughter of Resident) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident here at the moment. She is happy here, has recieved brilliant care. Staff are always friendly and polite, addressing her by her first. They made a lovely cake for her birthday and everyone came to her room singing happy birthday. It's always clean and tidy. The manager is always
happy to help if there is a problem. Mum has started to join activities now and enjoys them.
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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lodore Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Lodore Nursing Home is calculated as follows: ( (270 Excellents x 5) + (42 Goods x 4) ) ÷ 312 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lodore Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Naveen Chilamkurty

Job Title: Group Operations Manager

Naveen oversees the daily operations of the care home, ensuring smooth functioning across all departments, fosters a supportive and collaborative team environment, and addresses any staff concerns promptly. He also manages the care home’s budget, ensuring cost-effective operations without compromising the quality of care and builds strong relationships with local health authorities, community organisations, and other stakeholders.

Vera

Vera Liubchivschi

Job Title: Registered Manager Joined: 2017

Vera Liubchivschi has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.
Vera is also a Clinical Psychologist and Family Therapist.


Vera strives to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. She leads by example and works with a dedicated team to provide high standards of care in a homely and happy environment. Vera has always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.


Vera says - "At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.
I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lodore Nursing Home to verify any information. View our terms and conditions. Lodore Nursing Home has an Enhanced Service - more info.