Average costs per week for care homes owned by Florence Care Reading Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Florence Care Reading Ltd, based on 2 out of 2 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Florence Care Reading Ltd own?

Florence Care Reading Ltd own 2 Care Homes.

Which Florence Care Reading Ltd Care Homes have the highest review score?

Florence House Care Home & Orangery Care Home have the highest review score.

Florence Care Reading Ltd | 2 Care Homes

Review of
Florence House Care Home
from Christine H (Wife of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Looking very festive for Christmas . always good and varied entertainment.All the Staff are friendly and will always try and help you if they can. It has a nice garden to spend time in in the summer and on nice days.All good

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you so much for your lovely feedback. We're delighted you enjoy the festive atmosphere, entertainment, and our garden. Our team truly appreciates your kind words.

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Review of
Florence House Care Home
from J R (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

Can't fault the medical care and all areas are very clean apart from bathroom. But can fault many other things -
Inadequate heating in bedroom, mother providing own heater - Lack of supervision at weekends, carers on mobile phones not engaging with residents - 09/10/25 fire exit blocked all day with

lifting equipment - Poor food stock management frequently running out of basics eg brown bread, horlicks - Strip washes only, mother not offered bath or shower in over a year - Bath near dining room taps not working and room dirty - Newly built conservatory poorly designed with no access to garden for wheelchair users or residents with limited mobility - Dining room not used as dining room - meals eaten in same arm chair resident has been sitting in all day - Daily menu states Starter/Main/Dessert - mother not been offered starter in over a year, frequently run out of pudding given ice cream as alternative. Could list more but reaching word limit.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for sharing your concerns. Heating at Florence House is regularly checked by qualified engineers, with mobile heaters used when needed. Care staff use the Nourish electronic documentation system on handheld devices strictly for care tasks. The Jacuzzi bath is on the first floor of Nightingale, and upgrade works on the unused ground floor have begun. The ground-floor bathroom was used by staff only during Covid for infection control. The kitchen maintains a monitored food inventory to ensure supplies are replenished. Your mum has capacity to make her own decisions, and your sister visits three times a week to support her. The conservatory provides full garden access with sliding doors and ramps for safe, comfortable mobility. I would like to invite you to a meeting so we can discuss this further and ensure all your concerns are fully addressed.

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Review of
Florence House Care Home
from Peter B (Son of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

My Mother has been a resident for this Nursing Home since 2022 and I can only praise the staff for caring for my Mother for their loving and caring manner. The staff ranging from the carers, nurses and senior staff all do their best to help and care not only for the residents but their families.

I

fully recommend Florence House to anyone who will need to move there.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you so much for your kind words, it means a great deal to us. Our team is dedicated to providing the best care and support for your mother and all our residents. Your recommendation means a lot to our team.

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Review of
Florence House Care Home
from Kathy B (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Although mum had been well since moving to Florence house, I do despair sometimes on the lack of communication between staff and family members. I would like to know when she has had a fall or suffered an injury which results in first aid, I'd like to be reassured she's having regular personal care,

her teeth brushed, her hair washed weekly as that doesn't seem to happen. Even a weekly email with an update on what she's done would be gladly received. I have no idea what she's done from one week to the other. Staff seem to be on their mobile phones watching screens rather than interacting with residents.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for sharing your feedback. We're glad to hear your mum has been well since moving to Florence House. To clarify, staff do not use personal mobile phones during shifts; the devices you see are care management devices used to log care records in real time, ensuring care is accurately documented and monitored. Please rest assured that personal care, including oral hygiene and hair washing, is part of our routine plan. Nurses in charge are always available to provide updates, and families are encouraged to approach them or management for any clarification or information needed. It is our protocol to inform families of any changes in health, injuries, incidents, GP visits, or updates from other professionals. We will ensure you receive a weekly update about your mother via email and encourage you to speak directly with nurses during your visits. We appreciate your comments and will take them into account as we continue improving the experience for residents and families.

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Review of
Florence House Care Home
from E B (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Would have been all 5 stars but sometimes residents wait far too long for bathroom assistance. Rooms are always lovely and clean as are entrance. No bad smells. Staff are always so kind and helpful. Need more exercise stimulation.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your kind words about our clean rooms and caring staff. We're sorry if bathroom assistance has sometimes taken longer; our team is always available, though delays can occur during busy periods when several residents need help at once.
There are activities available throughout the day, supported by our activity coordinators. In addition, Florence House has an in-house physio who conducts exercise sessions with residents, ensuring that daily physical activity is included as part of their routine. We appreciate your feedback and remain committed to continue to improve residents' experience.

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Review of
Florence House Care Home
from Gloria D (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Overall Mum looked after well she's never had a bed sore and she's been in bed for two years. She's kept clean and tidy. The staff are llovely with her. I think it's a lot of money that I'm paying and she just lies in bed and has nothing to do with anybody and I'm not sure that the meals are the best.

I'm sure that they could have better meals. and afternoon cake his always the same dry and tasteless

Reply from Carmelia Pimentel, Home Manger at Florence House Care HomeThank you for your feedback. We're glad to hear your mum is being well cared for. There are activities available throughout the day, supported by our activity coordinators, and Florence House also has an in-house physiotherapist to encourage daily exercise. Meals are varied with daily choices, and our chef normally prepares low-sugar cakes. Care fees are standard and based on individual care needs and support. If you would like further clarification, we encourage you to approach the management team directly. We appreciate your comments and will take them into account as we continue to improve the experience for residents and families.

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Review of
Florence House Care Home
from Anne B (Wife of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Everyone at Florence House is very friendly and the staff work hard to provide a homely atmosphere. The house is full of character with good facilities providing a comfortable, safe environment for its residents. The food is tasty and varied with residents being able make daily choices about what they

would like to eat. My husband is able to have physiotherapy sessions to help him become more mobile and he enjoys the regular musical entertainment organised for the residents . His carers do a great job. Thank you everyone.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your kind words. We're pleased to hear that you and your husband feel supported at Florence House. Your appreciation means a lot to our team.

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Review of
Florence House Care Home
from LYN G (Wife of Resident) published on 13 May 2025 Submitted via Website • Report

Overall Experience

From the first time I was invited to see the home and where my husband would be, until today, I have been very happy with the home, staff and management of Florence House. The carers and staff are all very caring and friendly towards my husband and me. The carers and staff are very supportive and very

good at their jobs. Thank you all for caring so well for my husband and making my life easier, knowing he is so happy and well looked after. It's a great relief to know that he is in such a wonderful home.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeWe truly appreciate your kind words. It's wonderful to hear that you and your husband feel supported at Florence House. Our team is here to keep providing the best care and support for him and all our residents.

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Review of
Florence House Care Home
from C W (Wife of Resident) published on 13 May 2025 Submitted via Website • Report

Overall Experience

My experience when visiting has always been a pleasant one. Your staff are welcoming, friendly and polite.
I always find my husband in clean bedding and his room is always clean. He's always clean and tidy, due to the care he receives from your staff. We had a lovely time at your summer barbecue.

You managed to bring my husband down into the garden to join us. friend and myself also enjoyed our time at the barbecue; it was such a fun event. Thank you from me. Your staff often tell me if my husband has had a good day, which is lovely to hear.
You arrange things like cutting of toe nails, hair cuts which is always good to hear. I do look forward to coming in to visit my husband and I do believe that's partly down to the friendly warm welcome I get from your brilliant staff.
I have been visiting for just over 4 years and never have I had any doubts about my husband's care.
I'm very grateful to Florence House and all the lovely staff.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your kind words and support. We're delighted to hear that your visits have been positive and that our team's care brings you comfort. We're here to provide care and support for all our residents.

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Review of
Florence House Care Home
from E M (Brother of Resident) published on 9 May 2025 Submitted via Website • Report

Overall Experience

I find the staff very friendly and helpful they seem very caring
The home was clean and looked well looked after
Robbie is not an easy person to look after but I feel they respond to his needs
And they keep me updated as I don't live near so can't get to see him very often

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your feedback. We really appreciate your kind words. Keeping families updated is important to us, and we will continue supporting him and all our residents with care and dedication.

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Review of
Florence House Care Home
from Anna D (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report

Overall Experience

My father was transferred from a care home to Florence House. He was a little confused initially, but soon settled in. All the staff, carers, nurses, activities,administration and managerial are all very professional, kind, caring and respectful. My father loves it there and I know that he is very well

looked after and I thank them from the bottom of my heart for that. I'm looking forward to celebrating my father's 98th birthday in July with him and the staff as they really push the boat out with cards, gifts, balloons and of course cake. Thank you all so very much for what you do for my father and the residents of this lovely home.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your kind words! It's truly wonderful to hear how happy and comfortable your father feels at Florence House. We will continue supporting him and all our residents with care and dedication.

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Review of
Florence House Care Home
from T H (Daughter of Resident) published on 9 July 2024 Submitted via Postal Card • Report

Overall Experience

My mother has been in care now since coming out from 2 2-month stay in hospital. For 6 weeks now and another 2 weeks in that time, I have found the staff/nurses very friendly helpful well organised and caring for my mother in a respectable professional way. She has already put on weight 3 kilos, still

underweight, and bed-bound, but she is in late Alzheimer's, Dementia at age 82. She is very clean and they always ask if you want food and drinks. In my opinion excellent first time in a care home.

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Review of
Florence House Care Home
from K L (Daughter of Resident) published on 20 March 2024 Submitted via Website • Report

Overall Experience

I went to Florence House yesterday to visit my father who is in a bad way, but the nursing staff and the manager were amazing and doing such a good job with my father. As for his birthday, they even put balloons and banners up for him on his door and his window and they made us so welcome. How he did

improve there since he came out of hospital and he even put on some weight, but I want to thank all of the staff for what they have done for him. The room was so much better than I thought and there was enough room in there too, so I was so surprised to see all of the cards he had received on the mantelpiece where he could see them. You have all helped him so much and I thank you from the bottom of my heart and he has done well. Even though he is a fighter, he is struggling now as he isn’t so strong, but he still keeps on going and such an amazing man is my father. So many thanks to all of you and to the manager who spent some time with me.

Reply from Carmelia Pimentel, Home Manager at Florence House Care HomeThank you for your kind words and support, from Florence House Team.

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Review of
Orangery Care Home
from Craig L (Son of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

Hello - our mother has been looked after by the Orangery Care Home in Aldershot for the last few months. My brother and I have both been very impressed with the level of service and the general empathy the staff offer the residents. Our mum has settled in very well and has really benefited from the

interaction with other residents and staff.

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Review of
Orangery Care Home
from Patricia K (Sister of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

My sister moved into the Orangery Care Home in May 2023, ten months ago. With the beginnings of Dementia, she found it difficult to adapt to her 'new home', but is relatively settled now as could be in the circumstances. I am so glad my sister is in the care of the Orangery! The Management team are

efficient, wise and always ready to listen and act accordingly. This is most assuring to us her family. I can go to bed at night knowing I need not worry about my sister! The Caring and Nursing staff are brilliant. They have adapted to the needs of my sister as her mental and mobility capacity has deteriorated. I have absolute confidence in this lovely home for these vulnerable dear older ones in our families and would be more than happy if my children decided to choose this place for me! I am happy and more than willing to highly recommend this Care and Nursing Home. Thank you - to all of the staff!

Reply from Dafinka Aleksandrova, Manager at Orangery Care HomeThank you for appreciating the hard work and praising the staff. We will continue to support your sister and the family, and the rest of the vulnerable residents through the difficult journey of Dementia.
Thank you for your understanding, and for your regular visits and support.
With regards on behalf of the team.
Home Manager

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Review of
Orangery Care Home
from David P (Brother of Resident) published on 5 April 2023 Submitted via Website • Report

Overall Experience

My brother was in the nursing home. What a lovely place for him to have been in, in his final weeks. The staff are absolutely outstanding and very helpful in every possible way. The kindest, most caring and most attentive people you would ever want to look after your loved ones. The staff went out of

their way and beyond anything expected for my brother, and also the management team were very helpful as well.
I cannot thank you enough on behalf of our family, my sister and myself for your wonderful care to the end.
Well done, Orangery Care Home! You will always come very highly recommended by us.
Thank you, thank you, thank you.

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Review of
Florence House Care Home
from John B (Son of Resident) published on 29 March 2023 Submitted via Postal Card • Report

Overall Experience

Mum, aged 89, was transferred to Florence House for palliative care following an operation for a fractured hip and a fractured wrist. She survived for only 10 days and during that short time the effect on her well-being and appearance was very significant. The staff were invariably sympathetic, kind

and attentive, resulting in an overwhelming improvement to her appearance and comfort. During this short, but important final phase of her life, the family were invariably impressed with the staff and thankful for the improvement to her final days. It was for both our family and the staff of Florence House, a job well done.

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Review of
Florence House Care Home
from S T (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report

Overall Experience

The staff at Florence House looked after my father in his final days and were wonderful. They treated him with kindness and dignity, and he was very well cared for. The staff were kind to both my father and our family, and I would highly recommend Florence House.

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Review of
Orangery Care Home
from Carole P (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report

Overall Experience

My Mum was in Manor Place Nursing home. Wow, what a lovely place for her to have been. The staff are absolutely outstanding in every possible way. The most kind, caring attentive people you would ever want to look after your loved ones. They were also very attentive to my sister and myself in her last

hours and after her passing. Well done Manor Place! You will always come highly recommended from me.

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Review of
Orangery Care Home
from Alan H (Mother of Resident) published on 12 January 2023 Submitted via Website • Report

Overall Experience

My mother has been in care at Manor House for the last three years with dementia and has received the finest of care and understanding due to her condition, she has had two falls one of which resulted in a fracture to her hip this was taken care of with the utmost speed and I'm glad to say she is walking

around again. I cannot praise the staff highly enough they do a difficult job with a smile on their faces a job which I know I could not do. They organize the client's Christmas events and extra items which is not in their job description and all with a smile.
Well done Manor House staff you make my mother's life that bit happier.
Happy New Year to you all.

Regards Alan

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,300
Residential Dementia Care	£1,300
Nursing Care	£1,300
Nursing Dementia Care	£1,300
All Care Types	£1,300

Care Homes Owned by Florence Care Reading Ltd

Florence Care Reading Ltd Locations (2)

Florence Care Reading Ltd Reviews (43)

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Florence House Care Home

Orangery Care Home

Orangery Care Home

Orangery Care Home

Florence House Care Home

Florence House Care Home

Orangery Care Home

Orangery Care Home

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Costs for care homes owned by Florence Care Reading Ltd

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