Care Homes Owned by Florence Care Reading Ltd in Hampshire

I can not praise the Orangery highly enough it is exactly the place for my husband.

Hello - our mother has been looked after by the Orangery Care Home in Aldershot for the last few months. My brother and I have both been very impressed with the level of service and the general empathy the staff offer the residents. Our mum has settled in very well and has really benefited from the interaction with other residents and staff.

My sister moved into the Orangery Care Home in May 2023, ten months ago. With the beginnings of Dementia, she found it difficult to adapt to her 'new home', but is relatively settled now as could be in the circumstances. I am so glad my sister is in the care of the Orangery! The Management team are efficient, wise and always ready to listen and act accordingly. This is most assuring to us her family. I can go to bed at night knowing I need not worry about my sister! The Caring and Nursing staff are brilliant. They have adapted to the needs of my sister as her mental and mobility capacity has deteriorated. I have absolute confidence in this lovely home for these vulnerable dear older ones in our families and would be more than happy if my children decided to choose this place for me! I am happy and more than willing to highly recommend this Care and Nursing Home. Thank you - to all of the staff!

Thank you, thank you, thank you.

My Mum was in Manor Place Nursing home. Wow, what a lovely place for her to have been. The staff are absolutely outstanding in every possible way. The most kind, caring attentive people you would ever want to look after your loved ones. They were also very attentive to my sister and myself in her last hours and after her passing. Well done Manor Place! You will always come highly recommended from me.

Happy New Year to you all.

Regards Alan

I am extremely grateful to the kind, caring manager and her amazing team.

My husband became unconscious 3 times during 25th July - October 2022. The first time he stopped breathing and if it wasn't for the exceptional staff I don't think he would have made it through. I was called in, the paramedics were on their way. When I arrived the medics told me that he would probably not pull through. However, when I spoke to my husband he came round and started to recover. I refused for him to be taken to hospital, as I knew he would have better care and be happier in Manor Place. The 2nd and 3rd times were not so severe, the staff were wonderful. I have nothing but praise for them.

This nursing home is excellent. The manager and her team make sure that residents are safe and secure. Activities are arranged for them and a special newspaper is published frequently with reminders of the past for elderly and not so elderly residents. I try and visit everyday and am always greeted by attentive and friendly staff. I enjoy sitting in the garden with my wife in the summer and in the spacious orangery in the winter. I am confident that my wife is being looked after properly and if any issues arise, then they are always addressed promptly by the management and/or the nursing staff. The carers are always polite, patient and cheerful. The staff/patient ratio is very good at this nursing home. A well run and happy home.

My mother is a resident at Manor Place since December 2021, she is well cared for and I am very happy with the way Manor Place is run. Lots of activities to stimulate residents and the Jubilee celebrations were excellent. The staff are very kind and patient with the residents, overall a very well-run nursing home.

The staff of Manor Place Nursing Home provided excellent care for my father during his 18-month stay. He was well cared for, given his special dietary needs - he was Celiac and also needed dairy free food. He also had other medical problems which were managed well under very difficult circumstances during the COVID epidemic. Good safety measures were taken. We were impressed by the care and attention of all the staff who looked after my dad.

Mum had lived at Manor Place since August 2019 until she died in March 2022. During that time she received the very best love and care that we could have wished for from all the staff. This continued during all the long months of COVID restrictions. We were so pleased we chose Manor Place for Mum's final years.

Whilst my father was only at the nursing home for a few weeks, he was treated with great care and dignity, as were us as a family. Everyone was very friendly and caring.

An excellent service provided by caring staff and management. Staff are always polite and friendly. Could not ask for a better home for my cousin.

Not enough carers. Communication between staff and relatives is very poor.

The staff at Manor Place are very dedicated and diligent. They continually kept me up to date with my nan's progress both good and bad. It was a relief to be able to trust them with her care and to know she was safe with them.

Given the inevitable constraints that the pandemic has imposed, I consider this care home has achieved an excellent standard of support for the wellbeing of my uncle.

My mum had been a resident at Manor Place Nursing home since March 2019, the staff there are amazing and we were made to feel welcome whenever we visited her. She was very well looked after and the nurses and carers were fantastic along with all of the other staff. The food always looked lovely and they made her feel special on her birthdays and organised an anniversary celebration for my mum and dad. My children and I were always encouraged to join in with activities and we have many happy memories of playing bingo with the residents and joining in with their music sessions. Sadly, my mum passed away last month but was treated with the utmost respect and loving care and we were always kept informed of anything we needed to know. We will miss visiting Manor Place but will especially miss the lovely staff.

Visitors should not be put off by the old building which must create working difficulties. Having experienced (for another relative) 2 other nicer looking nursing homes which had better facilities, I can advise that you should look beyond the bricks and mortar, and focus on the loving and professional care provided by the fantastic team at Manor Place.

We are so grateful for the care given to my mother throughout her stay in Manor Place. We are now so full of respect for the work and skills involved in nursing and caring for us in our later years when our needs are so challenging and complex. The manager and her amazing team cared for Mum and kept her safe, even in the most difficult of times, always with compassion and good humour. We have always felt welcome and involved. Those friendly chats and warm smiles from everyone mean so much, we feel it was like being with family. Well done my friends. Thank you.