I cannot put into words how wonderful the management and staff are at Rosslyn. The quality of care is extremely high and their knowledge of their residents.
As a family, we never needed to ask for anything for our mother, everything was provided with so much thought put into it.
With regards to health, we were given peace of mind because management had already been proactive, and contacted their GP if there was any change, so we quickly realised we could trust our mother would immediately get the care she needed.
Management and staff are friendly, very caring and efficient and nothing was ever too much trouble. Communication was excellent in all areas of care and especially if there was any change of medication.
Resident's enrichment is very important at Rosslyn and residents are kept occupied with a wonderful selection of activities for all levels.
Family events, garden parties, live music, coffee and cake get-togethers, cultural celebrations are all part of each year. So grateful.
↩Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your feedback. It was a pleasure to look after Mum. I would pass this to the team. Thank you very much for the card as well. Good luck.