Care Home Owned by RNJ Care Ltd in Hertfordshire

very well and is above all, safe in a way I could not guarantee previously.
Her Alzheimer's and probable vascular dementia (which affects her walking significantly)is worsening and she has strong views ( not all of them based in fact) so I am sure this means she isn't the easiest person all the time. But the staff are so kind and attentive, something Mums comments on regularly. The staff are always very welcoming when I visit and keep me informed when the Doctor has called and if any treatment has been recommended. They also phoned very promptly when she had an unobserved fall ( no damage done)
Being able to meet in the family room is a godsend as we can talk in comfort and uninterrupted

rely on my son driving me to Watford every few weeks.
But I feel good that he is getting the right care with the right people

the house is very clean. There is a beautiful garden that he absolutely loves, they have nice summer parties which he thoroughly enjoys. Their engaging activities and warm interactions create an environment where he truly thrives. We both appreciate that I am able to visit which means the world to both of us.

face. The family are happy to recommend the care home to others who require peace of mind. Thank you to everyone for your hard work, it really means a lot knowing that my gran is having the best care possible.

dietary needs. Meeting the manager and the staff was reassuring and I was satisfied that Mum would be looked after temporarily until her assessment was completed.
The manager and her staff looked after my mum like their own. They would refer to her as Grandma in Gujarati and make sure all her dietary needs were satisfied. Mum was underweight and she was looking amazing yesterday and was fully with her wits yesterday as she moved to a permanent placement. I will be forever indebted to the team for the care and devotion with which they looked after my mum.

to make that big decision about a family member.

she had been looking forward to coming back to work after her holiday. Doesn't that exemplify a strong team morale and excellent hands-on management.

tirelessly to provide their daily meals.
The staff always greet us with a smile, well done to all concerned.

health, we were given peace of mind because management had already been proactive, and contacted their GP if there was any change, so we quickly realised we could trust our mother would immediately get the care she needed.
Management and staff are friendly, very caring and efficient and nothing was ever too much trouble. Communication was excellent in all areas of care and especially if there was any change of medication.
Resident's enrichment is very important at Rosslyn and residents are kept occupied with a wonderful selection of activities for all levels.
Family events, garden parties, live music, coffee and cake get-togethers, cultural celebrations are all part of each year. So grateful.

concerns and if I phone to find out how mum is the staff always find the time to talk to me.
It reassures me knowing that if I can't visit Mum as much as I would like to Mum is surrounded by lovely, caring people who Mum calls her friends.

me every time there is an 'incident' - which is great.

of screaming and aggression. The staff were able to manage this really well and helped her to calm down and be more settled.
The previous and current managers are very approachable and also have a good relationship with her.
Our elderly father sadly passed away in January this year and although he missed her very much, he had nothing but praise and gratitude for all the staff at the home. She is now at the end stage of this awful disease and does not recognise us when we visit, yet we can see how she responds to the staff who care for her every day. She is always clean and comfortable and we receive regular updates about any health problems she may have.

I have seen this myself.
It’s always clean and never smells in the residents' rooms and the home.

the posts on social media - everyone is always so happy celebrating something or just being kept busy with the many activities they enjoy.
Thank you, doesn't even touch the sides! You are all family to us.