Care Homes Owned by Woodlands & Hillbrow Ltd in Surrey

Our mother has been living at Farnham Mill for a number of years now and whilst becoming increasingly frail and dependent on staff for all her care needs she is still able to enjoy some quality of life. As well as being very much looked after by all the staff you sense that they really do care for Mum and the other residents, it is never just a job for them. When we celebrated Mum's birthday in May they made a great fuss of her with a lovely cake and singing happy birthday and you sensed that Mum knew something special was going on. It meant a great deal for the immediate family who were there to share that celebration with her. All the staff at Farnham Mill do an amazing job in their various roles and it gives us peace of mind to know that Mum could not be in better hands and a lovelier care home.

Farnham Mill is an excellent home. On visiting the first time we were impressed by the welcome; the professionalism of the staff and most imprtantly that the residents appeared happy and well cared for. My sister was incapacitated + confined to her room, where she felt safe and settled. She received excellent nursing care and was regularly visited by the activities team, the staff from administration, nursing, support and cleaners were without exception caring and friendly. They all made my sister's stay and last few months comfortable + contented. I couldn't ask for more.

The care my father received at Farnham Mill was absolutely outstanding. The staff were, without exception, so kind and compassionate that he became settled and happy in the place he referred to as ' home'. They brought warmth and humour into his life every day, and it was wonderful to see him smile even on the day he passed away. They made him feel part of the life of the home in every way, and made great efforts to assist him maintain his mobility with daily walks around the beautifully maintained garden and duck pond. When Dad arrived at Farnham Mill he couldn't sit to stand from a chair, but within two weeks he was walking unaided, thanks to the dedicated staff. He spent two years there, and always said it was wonderful. When he came to the end of his life, the kindness and compassion from the nursing staff was incredible, and was of huge comfort to him and me. I will always be grateful to Farnham Mill for being our extended family. Thank you so much.

The home is of a great standard - it is bright, clean and the staff were very attentive and so well trained, based on the way they cared for Mum. We could not fault Farnham Mill and would highly recommend it.

The activities arranged are extensive and help to stimulate the residents so that they can continue to enjoy their days. I can not thank everyone enough or speak highly of the home and all its staff.

I cannot recommend Farnham Mill highly enough .

I can wholeheartedly recommend Farnham Mill, not only do they take care of my Dad brilliantly, they take of me brilliantly too.

Visiting a family member in the last weeks of life is difficult & emotionally challenging. The staff are amazing, offering selfless care, love & devotion to our Aunt, but looking after us too. We feel supported, valued & respected & our visits are made that much easier. Thank you to absolutely everyone.

The staff are first class, Probesh in particular deserves a special mention.

Throughout the 4 years during which my mother and then my father were resident at Farnham Mill Nursing Home, our experience was always extremely positive. It's a bright, modern facility and the garden, with its ducks, is a lovely feature of the home. What makes Farnham Mill special is the brilliant team - from the friendly welcome at Reception, to all the teams who work so hard to make the residents safe, happy and interested in life - the entertainment team, catering team, cleaning team and of course the incredible nursing team who genuinely care for the residents. James, the Manager, is always present. The chef was always willing to make a special meal if the menu didn't quite suit my mum's appetite. Nothing is ever too much trouble and the residents are cared for with genuine compassion and dignity. Both my parents passed away at Farnham Mill and the care they received at the end of their long lives was exceptional, as was the support that we received at this difficult time

Very pleased with the care provided for my mother in law. She is always clean and very happy. The staff are very attentive, and also look after us with teas and coffees when we come to visit.

It is the perfect place for respite care; when the time comes, I only hope that Bob will spend his time here. The fees are rather high, but it was worth every penny knowing that he received the best care you would wish for. Thank you all.

Very warm and friendly welcome from the front desk. Really good atmosphere. Staff very friendly and helpful. Highly recommended.

Nothing ever seems too big an ask and we know that they genuinely care for our loved one with such dignity and compassion .

I leave after a visit, happy that he is well cared for and safe.

Lovely, friendly atmosphere, always so welcoming.

My mother, who has Alzheimers, has now been at Farnham.Mill for 6 1/2 years and the care she receives is second to none. The consistency of the staff is key to making her feel safe and the patience and care they have is so good. They always treat her with dignity, compassion and humour and I know that she is receiving the best of care.

Even though she is not able to take part in as many of the lovely activities as she used to, the staff ensure that she can access thise that she still enjoys and provide her with company and engagement.

Our mum has been in Farnham Mill for over three years over this time her care has been exceptional everyone at Farnham Mill are always on hand to help with any problems from the tiniest to the biggest . mum could not be happier at Farnham Mill and when you visit all staff greet you with such warmth you feel you're part of a big family & not visting a Nursing Home

The joy on my Mothers face when I visit her along with the other residents is second to none which confirms our decision was correct in choosing Farnham Mill

The staff are always pleasant and provide good care to my grandmother. I feel they go to great effort to make sure she is happy and comfortable.