Care Home Owned by Woodlands & Hillbrow Ltd in Surrey

you feel you're part of a big family & not visting a Nursing Home

very comfortable
I would recommend the home to anyone who needs any reassurance

and welcoming and as agencies are not used you get to know them. Some of the dementia patients (including my Mum) are on the same floor as nursing patients which creates more of a family atmosphere where everyone is accepted. The home is very bright and airy and it is great to be able to get out into the garden and look at the ducks. A good range of activities are proposed so there is something for everyone. My mother particularly enjoys when singers come in which seems to happen every week. It is such a relief to have the nurses there and to be able to ask them whenever there are medical issues.

patience and kindness shown to some of the more challenging residents by the care staff and indeed by all staff. Residents are treated with respect and dignity. They are encouraged, but not forced, to join in the varied activities by an enthusiastic and friendly activities team. Their food preferences are always respected where possible, and residents and their rooms are kept clean. I would certainly recommend Farnham Mill as a nursing home should you need care for a loved one.

names!
Rooms and corridors are always clean and tidy, beds made and bins emptied.
I feel confident that my mother is safe and happy,

are going into his third year soon, to see the same familiar faces is amazing and a credit to the company.
A special mention is definately needed for Prabesh who is the best carer I have come across, so caring, patient and fun but in fact every single one of the staff seem to be happy to be working there which is lovely to see.
Maxine on reception also does an amazing job and makes you feel very welcome.
Chefs too are great!
Thanks to everyone involved in looking after our Dad and I would highly recommend Farnham Mill to anyone having to make the hard decision because once you make it, it's actually a huge relief! xxx

members of the team- they always ensure he is included in what is going on, are aware of his needs and are reactive to how he is feeling- showing patience and give him time to communicate whatever it is he wants to say.
There is always a happy atmosphere and there is always something happening or event being planned.

the lovely weekend receptionists, to those that launder mums clothes, staff that keep her room immaculately clean, the kitchen staff who provide the most lovely meals and snacks to those who directly support mum with care and the entertainments team who work so hard to encourage not just my mum but all the residents in participating in activities, keeping them moving and providing fun, not forgetting Prabesh's manicure skills that i witnessed on a recent visit. I really could not be more comforted to know that mum is in safe hands. I would also like to compliment Sally (manager) for her continual presence and clearly amazing leadership that ensures the consistent high standards. Thankyou all

year, has made considerable improvements in both these areas, thanks to the professional care and personal dedication of all staff.
He feels esteemed and respected, an important factor in everyone's life and receives as much stimulation as is possible to give to anyone who lives under these conditions.
Throughout the year, regular review meetings and ad- hoc conversations with nursing and managerial staff have helped me to resolve and cope with complex situations regarding my husband's welfare.
I have no hesitation in recommending Farnham Mill to anyone who is looking for a care home where high professionalism matches personal dedication.

to anyone who is looking to place a loved one in a care home.

her ability to engage in many of the activities has declined, staff encourage her to enjoy what she can. It has such a warm, caring atmosphere and they look after the families too.

encourage sufficient consumption.

available and the welcoming to family members makes the home unique.