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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Normanhurst
Normanhurst is a care provider that focuses in attention to detail, employing highly trained care and nursing staff who are always on hand to meet clients' needs. Experienced in catering for the active retired, older people's care needs, as well as post-operative care and mental frailties. Alongside professional care, Normanhurst ensures that residents enjoy warm and friendly atmospheres, in a home-from home environment, and feel safe and protected.

Normanhurst Locations (2)

 - Browse 2 Care Homes owned by Normanhurst
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The Normanhurst Nursing Home
Brassey Road, Bexhill-on-Sea TN40 1LB 
9.1 22 reviews
The Normanhurst Nursing Home, Bexhill-on-Sea, East Sussex
"My wife was admitted to The Normanhursy on 1/1/26 after two weeks alternating between the local hospital and home care. She has always been…"   Read all 22 reviews
  • from £1,650 / week
  • 31 Rooms
Location Type Care Home

The Normanhurst Nursing Home has a comfortable, clean, homely atmosphere. The home is adjacent to the Residential Hotel on a corner site overlooking the award winning beaches. Although the nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Normanhurst Residential Care Home
De La Warr Parade, Bexhill-on-Sea TN40 1LB 
9.1 34 reviews
Normanhurst Residential Care Home, Bexhill-on-Sea, East Sussex
"I had to look for a residential home for my husband to stay in Bexhill for two weeks in May for respite care. It was a difficult and…"   Read all 34 reviews
  • from £1,265 / week
  • 75 Rooms
Location Type Care Home

Offering sea views, the Normanhurst is located on the seafront, by De La Warr Parade in Bexhill on Sea. The Normanhurst complex, under the same ownership since 1968, consists of two homes on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

Normanhurst Reviews (56)

9.1

Normanhurst has a Group Review Score of 9.1 (9.082) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Normanhurst must have a Review Score.

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Review of

The Normanhurst Nursing Home

from Michael S (Husband of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to The Normanhursy on 1/1/26 after two weeks alternating between the local hospital and home care. She has always been very active and we had no idea what was going on with her health. On a family we watched her condition rapidly deteriorate and she died on 2/2/26. It transpired
that she had an oesophageal cancerism. The care she received at The Normanhurst was excellent. The care I received was excellent. I could visit anytime and always offered cups of tea. The room was lovely, the care was great but the NHS was a shambles.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWe thank you for you kind review. Please stop by to say hello and stay for a cup of tea if you are ever passing. Best wishes
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Review of

The Normanhurst Nursing Home

from Amanda B (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mum has now passed away, I take great comfort in knowing she was surrounded by such dedicated and caring people. From the very begginning, Normanhurst treated my mum with dignity, warmth and genuine affection. The patience, respect and tenderness shown to mum, especially in her final days,
meant more to us than words can say, safe, comfortable and treated with love.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWhat a lovely review, thank you very much - our team will appreciate your kind words
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Review of

The Normanhurst Nursing Home

from Anthony W (Son of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in The Normanhurst about six months now. She can't walk, but the staff hoist her into the wheelchair for a lounge vist, the staff are brilliant. The home is lovely and clean, it does not smell. Staff offer me tea or coffee. The lounge is lovely. I always go and say good morning to the
old girls, have a little chat. Overall the home is in a good location.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeThank you for you very kind review and as always we look forward to seeing you soon
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Review of

The Normanhurst Nursing Home

from Roberta R (Sister of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only give great praise to the managment + staff. My sister experienced a horrendous time in hospital. She had no compassion, dignity etc. Since arriving at The Normanhurst she has received so much kindness and care. I can only give the highest praise and thank the managements + staff for all the
care they have given her. They have given her back her dignity. I see a smile on her face each day when I visit instead of fear and sadness. She is well looked after.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeThank you for your lovely review. We appreciate your kind words and we look forward to seeing you again soon.
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Review of

The Normanhurst Nursing Home

from S H (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I found the home to be very short staffed especially at weekends. Buzzers seem to be going for a long time. Had to actually phone the carehome on one occassion, although I was actually there, because I needed to speak to a carer and couldn't find one. Despite walking 2 floors of the building. No midmorning
cup of tea, I brought my mum in a takeout tea when I visited. Care home manager quite abrupt to me whenever I spoke to her. Care home was clean and the food always looked nice. Lady cleaner and male matron very friendly and helpful.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeThank you for your review. I am sorry to hear of the issues that you faced. I am sure you can appreciate that our care staff are extremely busy and will have the door closed on rooms as they provide personal care to their residents. As a 31 bed home our call bells are activated rather frequently, however they do all have the same sound to them. It may sometimes sound as though it is one bell when in fact this can be numerous bells all at the same time. With regards to your further comments your kind words will be passed on to the staff responsible and your other comments have been noted and will be dealt with accordingly.
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Review of

The Normanhurst Nursing Home

from Karen W (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place run by dedicated staff.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeThank you your kind review, it is much appreciated. As always we look forward to welcoming you again soon.
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Review of

Normanhurst Residential Care Home

from Tessa J (Respite Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff & helpers gems in their own way, to help older people. Managed well.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your kind review and we look forward to welcoming you again.
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Review of

Normanhurst Residential Care Home

from B P (Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel safe, looked after, and I can spend time with friends.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeWe thank you for you review and note your comments.
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Review of

Normanhurst Residential Care Home

from Yvonne M (Husband of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to look for a residential home for my husband to stay in Bexhill for two weeks in May for respite care. It was a difficult and worrying thing to do for the first time. However, after visiting Normanhurst, for a visit I was welcome warmly and know straight away that its somewhere my husband will
be happy to be while I am away. He was treated throughout by all with dignity. We will be using Normanhurst again if I have to go away.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your kind review, we are happy to hear you were happy with the Normanhurst
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Review of

Normanhurst Residential Care Home

from Ian R (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is brilliant. Happy, smiling, caring staff. Always attentive and helpful. The room was also clean. Daily activities include Sunday "church service".
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your kind review and we look forward to seeing you soon
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Review of

Normanhurst Residential Care Home

from L H (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting excess of 10 years despite some minor problems. I have found Normanhurst a well run, caring home, staffed by dedicated people providing first class assistance/ support along with an excellent ''cuisine' provided by committed 'chefs' who cater and provide a varied menu. In addition
or importance is hygiene and cleanliness which from my experience cannot fault.
(including care staff, housekeeping, reception and support and dinner staff).
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your lovely review.As always we look forward to seeing you again soon
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Review of

Normanhurst Residential Care Home

from L Q (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not praise all the staff for the kindness they have shown my mother.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your kind review, we look forward to seeing you all again very soon
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Review of

The Normanhurst Nursing Home

from Roy S (Son of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed a respite break and spent two very enjoyable weeks here. The staff were very friendly and helpful and Mum [who is wheelchair bound] had a lovely room overlooking the back garden. Mum is back home now but would not hesitate to go back to the Normanhurst for a permanent home.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeThank you for your kind review. We hope Mum is doing well and look forward to seeing her again if ever you need us.
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Review of

Normanhurst Residential Care Home

from Monica T (Friend of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic place and lovely caring people. Can't recommend highly enough.
Nothing is too much trouble and my aunt loved her time here. Also the food is excellent and her room was really lovely. Thanks so much
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your very kind review. We look forward to welcoming her for a visit and a cuppa very soon.
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Review of

The Normanhurst Nursing Home

from Carole V (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone
is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWe thank you for your review and we are glad Mum is settling well. Thank you for your suggestion regarding background music. Just to let you know have a new activities person due to start this month.
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Review of

The Normanhurst Nursing Home

from J C (Friend of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWe thank you for your review and we are glad to hear that you feel things have improved. We always strive to listen to feedback and take action.
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Review of

The Normanhurst Nursing Home

from S W (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble.
I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWe thank you for your very kind review and we have noted your comments. We have recruited a new activities person but are waiting their DBS application. Unfortunately there is currently a back log with Sussex Police.
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Review of

Normanhurst Residential Care Home

from J C (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with mum's care. The staff have been wonderful and helpful with any queries I have had. Mum is very happy and seems to have settled in fine. Enjoys playing bingo and other activities.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeThank you for your kind review. We are so happy that Mum has settled well and we thank you for your continued support.
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Review of

The Normanhurst Nursing Home

from Tony W (Brother of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our wonderful Sister, Mother, Grandmother, and great-grandmother passed away last Sunday 18/08/2024. She had lived at The Normanhurst since 2020.
The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards
my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are.
I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience.
Thank you from all my family.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing HomeWow! What a lovely review for our staff to see. We are so happy that you had such a good experience in all aspects of the Normanhurst. It was our absolute pleasure to look after such a wonderful lady.
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Review of

Normanhurst Residential Care Home

from M J (Friend of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been visiting on a regular basis for 1 year and the below options reflect everything I feel. Would certainly recommend.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care HomeWe thank you for your kind review and as always look forward to welcoming you again soon.
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Awards / Recognitions (0)

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Frequently Asked Questions about Normanhurst

Costs for care homes owned by Normanhurst

Average costs per week for care homes owned by Normanhurst by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Normanhurst, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,265
Nursing Care £1,650
All Care Types £1,458
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Normanhurst own?

Normanhurst own 2 Care Homes.

Which Normanhurst Care Homes have the highest review score?

The Normanhurst Nursing Home & Normanhurst Residential Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Normanhurst to verify any information. View our terms and conditions. Normanhurst has a Platinum Service – more info.