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Care Provided by The Normanhurst Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Normanhurst Nursing Home for full pricing details and T&Cs.
Contact The Normanhurst Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Normanhurst
- Private Owned
Person in charge
- Alison Bowles-Martin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 4
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
The Normanhurst Nursing Home Reviews (24)
The Normanhurst Nursing Home has a Review Score of 9.2 (9.174) out of 10, based on 13 reviews in the last 2 years.
Over all time The Normanhurst Nursing Home has 24 reviews.
It would be helpful if all staff wore name badges.
Thank you for your kind review. Feedback is always helpful, we will remind staff about name badges.
I have always felt welcome by a staff when I visited my wife at the nursing home. Reports from my wife who was receiving long term care suggest that nearly all the carers/nurses have a genuine caring attitude because their voices and facial expressions show it.
Thank you for taking the time to leave us a review, I know the staff will appreciate your kind words.
My wife was admitted to The Normanhursy on 1/1/26 after two weeks alternating between the local hospital and home care. She has always been very active and we had no idea what was going on with her health. On a family we watched her condition rapidly deteriorate and she died on 2/2/26. It transpired that she had an oesophageal cancerism. The care she received at The Normanhurst was excellent. The care I received was excellent. I could visit anytime and always offered cups of tea. The room was lovely, the care was great but the NHS was a shambles.
We thank you for you kind review. Please stop by to say hello and stay for a cup of tea if you are ever passing. Best wishes
Although my mum has now passed away, I take great comfort in knowing she was surrounded by such dedicated and caring people. From the very begginning, Normanhurst treated my mum with dignity, warmth and genuine affection. The patience, respect and tenderness shown to mum, especially in her final days, meant more to us than words can say, safe, comfortable and treated with love.
What a lovely review, thank you very much - our team will appreciate your kind words
My mum has been in The Normanhurst about six months now. She can't walk, but the staff hoist her into the wheelchair for a lounge vist, the staff are brilliant. The home is lovely and clean, it does not smell. Staff offer me tea or coffee. The lounge is lovely. I always go and say good morning to the old girls, have a little chat. Overall the home is in a good location.
Thank you for you very kind review and as always we look forward to seeing you soon
I can only give great praise to the managment + staff. My sister experienced a horrendous time in hospital. She had no compassion, dignity etc. Since arriving at The Normanhurst she has received so much kindness and care. I can only give the highest praise and thank the managements + staff for all the care they have given her. They have given her back her dignity. I see a smile on her face each day when I visit instead of fear and sadness. She is well looked after.
Thank you for your lovely review. We appreciate your kind words and we look forward to seeing you again soon.
I found the home to be very short staffed especially at weekends. Buzzers seem to be going for a long time. Had to actually phone the carehome on one occassion, although I was actually there, because I needed to speak to a carer and couldn't find one. Despite walking 2 floors of the building. No midmorning cup of tea, I brought my mum in a takeout tea when I visited. Care home manager quite abrupt to me whenever I spoke to her. Care home was clean and the food always looked nice. Lady cleaner and male matron very friendly and helpful.
Thank you for your review. I am sorry to hear of the issues that you faced. I am sure you can appreciate that our care staff are extremely busy and will have the door closed on rooms as they provide personal care to their residents. As a 31 bed home our call bells are activated rather frequently,...
Lovely place run by dedicated staff.
Thank you your kind review, it is much appreciated. As always we look forward to welcoming you again soon.
Mum needed a respite break and spent two very enjoyable weeks here. The staff were very friendly and helpful and Mum [who is wheelchair bound] had a lovely room overlooking the back garden. Mum is back home now but would not hesitate to go back to the Normanhurst for a permanent home.
Thank you for your kind review. We hope Mum is doing well and look forward to seeing her again if ever you need us.
Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.
We thank you for your review and we are glad Mum is settling well. Thank you for your suggestion regarding background music. Just to let you know have a new activities person due to start this month.
Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.
We thank you for your review and we are glad to hear that you feel things have improved. We always strive to listen to feedback and take action.
The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble. I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.
We thank you for your very kind review and we have noted your comments. We have recruited a new activities person but are waiting their DBS application. Unfortunately there is currently a back log with Sussex Police.
The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are.
I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience.
Thank you from all my family.
Wow! What a lovely review for our staff to see. We are so happy that you had such a good experience in all aspects of the Normanhurst. It was our absolute pleasure to look after such a wonderful lady.
My mother's room is nice, clean and bright.
The home is very clean and comfortable.
There is a variety of food choices on the menu. They have activities and entertainment most days. Overall, I think it is a great nursing home and I would definitely recommend it.
Thank you for you lovely review. We thank you for your continued support and look forward to welcoming you on your next visit.
The home always keeps us informed and updated regarding her well-being and care.
Thank you for your kind review. Our job is always made easier by having lovely residents and families. We look forward to seeing you again soon
Normanhurst Nursing is a brilliant place for my mother. The care is excellent. She always looks clean, her room is clean and comfortable. The food is well presented and looks tasty. The care staff are pleasant and they spend time talking to the residents. Since she has been there, her legs which used to swell up, look mottled and sometimes develop cellulite have completely healed and look really good due to the care attention given to her at Normanhurst. They have things in place to interest their residents and think up extra events to entertain them. The staff are first class!
Thank you for your lovely review. It is always great to hear when family are happy and we hope Mum is too. We look forward to welcoming you again soon.
This place has been a blessing! I was so stressed when my dad had to go into care and Normanshurst has been the best thing that could have happened to him. I live 100 miles away but I can sleep knowing that my dad is being taken care of to a very high standard. I do not tell them beforehand when I am visiting but when I turn up my dad is always comfortable, clean and relaxed. The staff are fantastic, friendly, informative and go the extra mile. Highly recommended
Thank you for your lovely review and we look forward to seeing you again soon.
The overall experience is very positive. Management and staff are very helpful and sympathetic to my parents situation. The room is spacious and well maintained, better than I have seen elsewhere, which is why we chose The Normanhurst Nursing Home. It's a decision I am very satisfied with.
Thank you for your feedback on our service, we really appreciate you leaving us this review.
My parents are very happy at Normanhurst, and if they are happy, so am I. The staff are friendly and caring to them and me when I make contact. I can see communication improving, though, as I have received a lot more communication since the change in management. I would certainly recommend Normanhurst to a friend.
I have chosen to write a review on behalf of my family. Our mother has now been cared for since January 2022. When she arrived she was so unwell and it was a very distressing time for her and my family. A year down the line we have a very different story thanks to the kindness and care of all the staff at Normanhurst. She has her hair done twice a week by a fantastic hairdresser, which also lifts her spirits greatly. She joins in and looks forward to the activities arranged by the amazing staff. We know she is safe and well cared for and we're thankful every day!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Normanhurst Nursing Home.
There are no upcoming events for The Normanhurst Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Normanhurst Nursing Home.
Accreditations
There are no accreditations posted yet for The Normanhurst Nursing Home.
Meet the Team (1)

As you can see she is passionate about elderly care and really brings lots of joy to the home in addition to meeting our resident's clinical needs.
Alli, as she is known around the home has been a Registered Nurse for 43 years, she started as a state-enrolled nurse and completed her conversion course in 2000. Before joining the Normanhurst Alli was a senior sister at one of the local hospitals.
Frequently Asked Questions about The Normanhurst Nursing Home
What types of Care is The Normanhurst Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Normanhurst Nursing Home have?
There are 31 Single Rooms.
What are the Facilities & Services at The Normanhurst Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Normanhurst Nursing Home to the centre of Bexhill-on-Sea?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Normanhurst Nursing Home to verify any information. View our terms and conditions. The Normanhurst Nursing Home has an Enhanced Service -more info.