The Normanhurst Nursing Home

As a family, we find Normanhurst has an exceptionally high level of care. The overall presentation and feel of the building emanate love and warmth. All the facilities are well-maintained and clean. The staff always go above and beyond to provide excellent activities to keep the residents engaged at all times. This, I believe, is key to their success in caring for these vulnerable residents. The staff's overall compassion and care are truly remarkable. They have all become like an extension of our own family. They will do anything to make our family member feel as if they are in their own home. They have all been very accommodating when we have our special requests regarding birthdays and special occasions. We truly feel blessed that we found Normanhurst for our family member.

The staff have always been pleasant, humorous and welcoming.

In the scheme of things, these are relatively minor issues but could easily be put right to give a five star rating!

My mother has been in the nursing home since January 2022. When she entered the home she was frail, having been in and out of the hospital with pneumonia and other infections. She was unable to walk with her frame, unable to read as a result of eye infections and very, very low. Today you see a very different ninety-eight-year-old. She walks with her frame, joins in activities, and is reading and doing crosswords. This is all down to the fantastic care she is receiving. I cannot speak highly enough of this experience.