Care Homes Owned by Normanhurst in East Sussex
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Sussex for Normanhurst are showing below.
View the details of all 2 locations (with 51 reviews) owned by Normanhurst
Normanhurst Locations in East Sussex (2)
The Normanhurst Nursing Home
9.5
17 reviews
Brassey Road, Bexhill-on-Sea TN40 1LB
"Mum needed a respite break and spent two very enjoyable weeks here. The staff were very friendly and helpful and Mum [who is wheelchair…" Read all 17 reviews
Location Type Care Home
The Normanhurst Nursing Home has a comfortable, clean, homely atmosphere. The home is adjacent to the Residential Hotel on a corner site overlooking the award winning beaches. Although the nursing home is not on the seafront, some rooms do afford a sea… Read more about The Normanhurst Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 31 Rooms
- from £1,820 / week
Normanhurst Residential Care Home
9.4
34 reviews
De La Warr Parade, Bexhill-on-Sea TN40 1LB
"I had to look for a residential home for my husband to stay in Bexhill for two weeks in May for respite care. It was a difficult and…" Read all 34 reviews
Location Type Care Home
Offering sea views, the Normanhurst is located on the seafront, by De La Warr Parade in Bexhill on Sea. The Normanhurst complex, under the same ownership since 1968, consists of two homes on the same site: the Normanhurst Care Home and Normanhurst… Read more about Normanhurst Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 75 Rooms
- from £1,045 / week
Normanhurst Reviews in East Sussex (51)
9.5
Normanhurst has a Group Review Score of 9.5 (9.453) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Normanhurst must have a Review Score.
Review of
The Normanhurst Nursing Home
from Karen W (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Lovely place run by dedicated staff.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
Normanhurst Residential Care Home
from Tessa J (Respite Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All staff & helpers gems in their own way, to help older people. Managed well.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from B P (Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I feel safe, looked after, and I can spend time with friends.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from Yvonne M (Husband of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had to look for a residential home for my husband to stay in Bexhill for two weeks in May for respite care. It was a difficult and worrying thing to do for the first time. However, after visiting Normanhurst, for a visit I was welcome warmly and know straight away that its somewhere my husband will
be happy to be while I am away. He was treated throughout by all with dignity. We will be using Normanhurst again if I have to go away.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from Ian R (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home is brilliant. Happy, smiling, caring staff. Always attentive and helpful. The room was also clean. Daily activities include Sunday "church service".
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from L H (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting excess of 10 years despite some minor problems. I have found Normanhurst a well run, caring home, staffed by dedicated people providing first class assistance/ support along with an excellent ''cuisine' provided by committed 'chefs' who cater and provide a varied menu. In addition
or importance is hygiene and cleanliness which from my experience cannot fault.
(including care staff, housekeeping, reception and support and dinner staff).
(including care staff, housekeeping, reception and support and dinner staff).
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from L Q (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can not praise all the staff for the kindness they have shown my mother.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
The Normanhurst Nursing Home
from Roy S (Son of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum needed a respite break and spent two very enjoyable weeks here. The staff were very friendly and helpful and Mum [who is wheelchair bound] had a lovely room overlooking the back garden. Mum is back home now but would not hesitate to go back to the Normanhurst for a permanent home.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
Normanhurst Residential Care Home
from Monica T (Friend of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic place and lovely caring people. Can't recommend highly enough.
Nothing is too much trouble and my aunt loved her time here. Also the food is excellent and her room was really lovely. Thanks so much
Nothing is too much trouble and my aunt loved her time here. Also the food is excellent and her room was really lovely. Thanks so much
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
The Normanhurst Nursing Home
from Carole V (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone
is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
The Normanhurst Nursing Home
from J C (Friend of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
The Normanhurst Nursing Home
from S W (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble.
I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
Normanhurst Residential Care Home
from J C (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been extremely pleased with mum's care. The staff have been wonderful and helpful with any queries I have had. Mum is very happy and seems to have settled in fine. Enjoys playing bingo and other activities.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
The Normanhurst Nursing Home
from Tony W (Brother of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our wonderful Sister, Mother, Grandmother, and great-grandmother passed away last Sunday 18/08/2024. She had lived at The Normanhurst since 2020.
The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards
The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards
my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are.
I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience.
Thank you from all my family.
I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience.
Thank you from all my family.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
Normanhurst Residential Care Home
from M J (Friend of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Have been visiting on a regular basis for 1 year and the below options reflect everything I feel. Would certainly recommend.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from Colleen W (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father will be moving in permanently shortly and on our 1st visit, it was very apparent how passionate and kind the staff are at Normanhurst. My father was very impressed and he can be very difficult to please, so well done to all. Met some residents too who were all so very friendly and welcoming
to my father - I think we have been very lucky in finding such a wonderful residential home. Thank you.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
Normanhurst Residential Care Home
from Paul L (Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the time that I have lived here for 2.5 years, I have been asked my opinion on various topics. The staff are par excellent, some of the most polite and helpful people you may ever meet. We never leave the dining room wanting, a variety of types and alternatives to the main menu. Entertainment is
excellent, the chance to strain the brain on Tuesday's quiz or dance and sing on a Thursday, and quite a few games and exercises on odd days. Try the confection on the higher or lower game. Thank you all.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
The Normanhurst Nursing Home
from Valerie R (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been at The Normanhurst Nursing Home for 5 and a half years. I am very pleased that she is happy there. The staff are wonderful and very caring and always friendly to residents and visitors.
My mother's room is nice, clean and bright.
The home is very clean and comfortable.
There
My mother's room is nice, clean and bright.
The home is very clean and comfortable.
There
is a variety of food choices on the menu. They have activities and entertainment most days. Overall, I think it is a great nursing home and I would definitely recommend it.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Review of
Normanhurst Residential Care Home
from B C (Niece of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Living in Salford with my aunt in Bexhill, it was difficult when during a spell in hospital my aunt would need to relocate from her flat to a care home. She had already identified Normanhurst Residential Care Home as her preferred home. I contacted the manager who expedited my aunt's relocation to Normanhurst.
I visited last week to find my aunt happy and well-settled. Communication from staff has been very good.
Reply from Kathleen Renner, Duty Manager at Normanhurst Residential Care Home
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Review of
The Normanhurst Nursing Home
from Barbara C (Daughter-in-law of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Made to feel welcome, Mother-in-law always clean and tidy, treated with dignity.
The home always keeps us informed and updated regarding her well-being and care.
The home always keeps us informed and updated regarding her well-being and care.
Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home
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Awards / Recognitions (0)
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