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Care Homes Owned by Ashton Healthcare Group Ltd in East Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashton Healthcare Group Ltd in East Sussex

Only the locations & reviews in East Sussex for Ashton Healthcare Group Ltd are showing below.

View the details of all 4 locations (with 154 reviews) owned by Ashton Healthcare Group Ltd

Ashton Healthcare Group Ltd Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Ashton Healthcare Group Ltd in East Sussex
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Birch Grove Nursing Home
1 Stanford Avenue, Brighton BN1 6AD 
9.5 14 reviews
Birch Grove Nursing Home, Brighton, East Sussex
"I cannot recommend this nursing home enough I know that my mum is save, looked after and well fed. They also do a lot of amazing…"   Read all 14 reviews
  • from £1,399 / week
  • 50 Rooms
Location Type Care Home

Birch Grove Nursing Home in Brighton offers high quality residential and nursing care as well as specialised dementia care. The nursing home has 48 bedrooms (46 with ensuites) spread across five ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Grove Park Healthcare
2 The Linkway, Brighton BN1 7EJ 
9.0 25 reviews
Grove Park Healthcare, Brighton, East Sussex
"I visited 5 to 6 days a week at various times. I was very involved with the case of my friend! The staff was very open to my requests and…"   Read all 25 reviews
  • from £1,500 / week
  • 80 Rooms
Location Type Care Home

Located in Brighton, East Sussex, Grove Park Healthcare is a purpose-built facility offering exceptional mental health services and residential nursing care. The mission is to empower individuals to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Ashton Healthcare Group Ltd Reviews in East Sussex (39)

9.6

Ashton Healthcare Group Ltd has a Group Review Score of 9.6 (9.557) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashton Healthcare Group Ltd must have a Review Score.

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Review of

Grove Park Healthcare

from Anna D (Friend of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited 5 to 6 days a week at various times. I was very involved with the case of my friend! The staff was very open to my requests and good dissusions were lead with the staff. I witnessed a fire drill and instruction from the fire brigade. Drinks were offered to visitors and sometimes even cake.
Discussions with the relief nurse were very welcome. I highly recommend Grove Park.
Reply from Finlin Martin, Manager at Grove Park HealthcareThank you for taking the time to leave such a thoughtful review. We really appreciate your kind words and the support you showed while visiting your friend so regularly. Its wonderful to hear that you found our team open, supportive, and willing to discuss your friends care with you. Were also glad the small touches for visitors were appreciated. Your recommendation means a lot to us.
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Review of

Grove Park Healthcare

from Sean H (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all of the staff to be very friendly and attentive to my mothers needs. From nursing to entertainment I could not be happier. The communication between the manager and the reception desk very helpful. The recent upgrade regarding the security on entering and leaving the home is very assuring.
Reply from Finlin Martin, Manager at Grove Park HealthcareThank you so much for your kind and thoughtful review. We are delighted to hear that you and your mother have had such a positive experience with our team. Providing friendly, attentive care across all departmentsfrom nursing to activities and receptionis very important to us, and your feedback means a great deal.
Were also pleased that the communication between our management and reception teams has been helpful, and that the recent security upgrades have given you additional peace of mind. Ensuring the safety, comfort, and wellbeing of our residents is always our top priority.
Thank you again for your support and trust in our care.
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Review of

Birch Grove Nursing Home

from R B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursing home enough I know that my mum is save, looked after and well fed.
They also do a lot of amazing activities and outings. My mum has been a long term resident for 26 months since my day had passed
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much RB for you kind words and its our pleasure to look after mum, she is lovely and make us laugh with her laugh.
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Review of

Birch Grove Nursing Home

from Stephanie J (Niece of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birchgrove staff went above and beyond to celebrate my Aunt's birthday.
The lounge was decorated with banners and balloons etc and they had a little tea party and birthday cake for her
Thank you so much
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you for your kind words Stephanie, we always ensure that residents birthday get celebrated the way the want.
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Review of

Grove Park Healthcare

from Frederick P (Son of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent everyone is always smiling all the time and nothing is ever too much for them at anytime of the day. I am so happy my mum is there safe and treated so so kindly. Thank you.
Reply from Ana Brisbar, Hospital Manager at Grove Park HealthcareDear Frederick,
We are delighted with your positive feedback regarding your mum's care at Grove Park.
It is always a pleasure to support her, respecting her wishes and preferences. Our team focuses on providing quality care with kindness and promoting her welfare.
Thank you for sharing your positive experience with us.
Best regards,
Ana
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Review of

Birch Grove Nursing Home

from C K (Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I receive good care at the Nursing Home I live. The food is good as are all the activities. All the staff are nice
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much CK for your kind words and its our pleasure to look after you and thank you for being a wonderful resident.
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Review of

Grove Park Healthcare

from A J (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was not at Grove Park long because she was sadly dying when she arrived. The Manager is excellent and did everything i asked. She was very reassuring. It was clean and the staff were all friendly and it was good to see so many of them around. The food looked tasty and it was lovely to see the
residents having a movie afternoon with popcorn. My mum died peacefully and pain free because the staff reacted quickly and I am very grateful for this.
Reply from Finlin Martin, Manager at Grove Park HealthcareThank you so much for your kind and heartfelt words. We are truly sorry for your loss, and please accept our sincere condolences on the passing of your mother. It means a great deal to us to know that she was comfortable and peaceful during her time with us.

We are deeply grateful for your appreciation of our team and the care provided. Your recognition of their compassion and dedication is very meaningful and will be shared with everyone here. It was our privilege to care for your mother and to support you and your family during such a difficult time.

With our warmest regards and sympathies,
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Review of

Grove Park Healthcare

from David N (Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Par Excellence.
Reply from Finlin Martin, Manager at Grove Park HealthcareThank you very much for your wonderful review and for your kind letter regarding your recent wedding anniversary celebration. We are truly delighted to know that you and your wife enjoyed the occasion and that our efforts made the day special for you both.

It is our pleasure and honor to have you and your wife with us. We are grateful for your trust in our care and look forward to continuing to make your experience with us as comfortable and joyful as possible.
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Review of

Birch Grove Nursing Home

from A P (Sister-in-law of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have almost five years experience of the care given by Birch Grove Nursing Home to my sister-in-law. She has always received good sensitive care. She is given a good measure of independence under supervision so that she can still move around the home safely with a walking aid. She says she is very
happy there and enjoys the meals and some interaction with other residents & staff. In my experience all the staff are helpful & friendly.
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much Angie for your kind words and we are very happy to support D, she is lovely.
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Review of

Grove Park Healthcare

from Angela W (Sister of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at Grove Park for the past 3 years. She has been very happy living here. There are times when she feels frustrated and angry and is difficult but the wonderful staff always manages to diffuse the situation very quickly. She enjoys being with the other residents and occasionally participates
with the daily activities.
Reply from Ana Brisbar, Hospital Manager at Grove Park HealthcareDear Angela,Thank you for sharing your positive experience. We are committed to providing your sister with personalized, compassionate care. It is encouraging to see her engaged in our daily activities. Please continue to share your feedback so we can maintain our high standard of care. Best regards.
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Review of

Grove Park Healthcare

from Christopher P (Husband of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my wife receives at the home, she has been a resident for 9 months and seems much calmer and happier now than she was previously at the hospital she was in for about 3 months before being admitted to your home and another care home she was in for 6 weeks respite care
late 2023.
The facilities are good, the home and her room are kept clean, she likes the food and the carers seem to spend a lot of time with her, often found sitting with her in her room when I visit. The nurses also seem to keep on top of her diabetes which is reassuring, they didn't seem to at the previous care home residence.
My grandmother, mother and two of my wife's siblings all had Alzheimer's and spent time in nursing homes and I can honestly say your home is much better in many ways, partly because it is a purpose built home not a converted house but mainly because of the kindness of your staff.
Reply from Ana Brisbar, Hospital Manager at Grove Park HealthcareWe are delighted to hear from you and appreciate your kind feedback. Our team collaborates effectively to ensure we provide the best possible care. It is rewarding for us to offer individualized care and witness positive changes in our residents' lives by enhancing their quality of life. We welcome any suggestions you might have as we strive to maintain high standards of care for everyone and ensure that family and friends feel the warmth of our home.Best wishes.
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Review of

Birch Grove Nursing Home

from Adam M (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Birch Grove after a stay in hospital approximately six months ago.
As many others have noted, the management and staff have been, and are, extremely caring and attentive in meeting my mothers needs.
The atmosphere is very much that of a 'home' as opposed to a hospital or hotel.
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addition, Birch Grove is extremely flexible and the staff are always willing to work around differing needs such as visiting times, taking loved ones out etc. On this score, the proximity to Preston park is a big bonus, although Birch Grove does have a nice garden of it's own.
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much for your kind words Adam, it's our pleasure to look after mum and Birch Grove is her home.
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Review of

Birch Grove Nursing Home

from J G (Cousin of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were, as ever, very helpful on my visit. It was lovely to see my cousin looking very happy and looking much healthier than when she first arrived at Birch Grove. She is clearly being well looked after.
Her new orthopaedic chair seems to be doing the trick and she is more comfortable. Thank
you to whoever sourced it.
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much JG for your kind words and it is our pleasure to look after your cousin.
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Review of

Grove Park Healthcare

from Leanne G (Granddaughter of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are very welcoming, my Nan is always comfortable, clean and well looked after.
The food is of a high standard and my Nan always enjoys what's on offer.
Her room is of a very good standard however it could be cleaned more often especially in the more difficult to reach areas.
I feel my nan
is safe in this environment, with lots of staff who are always visible and available to help.
My nan recently had her 99th Birthday, the home kindly allowed us as a family to use the dining area for a small gathering and made her a lovely birthday cake.
Reply from Ruth Lambert, Manager at Grove Park HealthcareThank you for your lovely feedback. We were only too happy to facilitate your nan's birthday party. We look forward to hosting her 100th birthday celebrations. I will pass your comments regarding cleanliness on to our domestic team and we apologize for the standards not meeting your expectations. I'm pleased that overall you are happy with the care your nan is receiving and I will pass on your feedback to our hard working team. Thank you from all at Grove park
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Review of

Grove Park Healthcare

from Julia E (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall my mother is happy with the care home. She has become more outgoing and is settled in her routine.
The staff are all very approachable/ friendly. Mostly the food is well presented and varied.
All my mothers needs are catered for, as a family member it is brilliant that I can visit at any
time and feel comfortable that she is in safe hands.
Reply from Ruth Lambert, Manager at Grove Park HealthcareThank you for your feedback. It's so lovely to hear that we have been able to support someone to regain their confidence and improve their quality of life. We welcome all feedback and encourage our residents and relatives to attend our meetings so we have the opportunity to hear feedback and keep you up to date with what is happening in Grove Park. Thank you again, we will pass your comments on to our hard working team members.
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Review of

Birch Grove Nursing Home

from Deborah B (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems very happy in the care home she always looks nice and clean. She eats the food provided and really enjoys them
The staff are always accomodating we are very pleased with servic provided and have no issues with Birch Grove Nursing Home.
Thank you for looking after my mum.
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you for your kind words and it's our pleasure to look after mum.
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Review of

Birch Grove Nursing Home

from Christopher K (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, all staff wonderful.
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much for your kind words and supporting the home and the staff.
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Review of

Birch Grove Nursing Home

from John H (Husband of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like the way that Birch Grove is run with the emphasis on the word 'home'! The management, with excellent support from the staff, provide excellent care and support for the residents. There is a distinct homely feel!
Reply from Sarabjit Kaur, Registered Manager at Birch Grove Nursing HomeThank you very much and it's our pleasure to look after your wife and get to know such a wonderful people.
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Review of

Grove Park Healthcare

from Steve R (Son-in-law of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents are well cared for and the staff are friendly and attentive. There are a lot of activities for the residents and the food is very good. We feel that my mother-in-law is in a safe environment and her needs are being met.
Reply from Ruth Lambert, Business support and services Manager at Grove Park HealthcareThank you for leaving a review. We're please to hear that you are happy with service we are providing for your mother in law. We are always happy to receive feedback and welcome any comments as to how we can improve further.
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Review of

Grove Park Healthcare

from M B (Wife of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband went into Grove Park as they said nursing caring would be offered. There were issues from the start to do with him not being supported with eating, subsequently weight loss. He was often cold and inadequately dressed, despite requesting he needed more layers. In November he got a stomach
upset but I wasn't informed. The resulting lack of care had him ending up in hospital with severe dehydration and hypo delirium. He died a few days later. At no time did any of the managers telephone to ask how he was. One of the nurses didn't even know he'd died when his things were collected. The place is poorly managed, doesn't have enough experienced staff, the issue of English as a second language and often not being understood or understanding is a problem as well. They took him in saying they could take care of him and my experience is that definitely wasn't the case. I certainly would not recommend this place.
Reply from Ruth Lambert, Business services and support Manager at Grove Park HealthcareDear MB, We are deeply sorry to hear of the unsatisfactory level of care that your husband experienced at Grove park. As you are aware we have a new management team in place and we are actively investigating the concerns that you have raised. We would like to take this opportunity to invite you to discuss in person the concerns raised. As a company, we use all feedback as a learning opportunity and share with our team to improve the quality of care that we deliver. We appreciate that this is an emotional time for you and your family and apologize for the distress this is causing.
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