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Care Homes Owned by Ashton Healthcare Group Ltd in West Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashton Healthcare Group Ltd in West Sussex

Only the locations & reviews in West Sussex for Ashton Healthcare Group Ltd are showing below.

View the details of all 4 locations (with 165 reviews) owned by Ashton Healthcare Group Ltd

Ashton Healthcare Group Ltd Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Ashton Healthcare Group Ltd in West Sussex
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Adelaide House Nursing Home
13 Oathall Road, Haywards Heath RH16 3EG 
9.9 53 reviews
Adelaide House Nursing Home, Haywards Heath, West Sussex
"My brother has been a resident of Adelaide House for more than 21 years. The staff there have all gone above and beyond in their care of…"   Read all 53 reviews
  • from £1,100 / week
  • 40 Rooms
Location Type Care Home

Adelaide House in Haywards Heath is 36-bed care home. Adelaide offers care for people with dementia, mental health issues, physical and neurological conditions, respite care and end of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Bletchingley & Wellington
11 Oathall Road, Haywards Heath RH16 3EG 
9.8 67 reviews
Bletchingley & Wellington, Haywards Heath, West Sussex
"My mother was a resident at Wellington House from November 2025 to January 2026, following a fall at home and two episodes of hip surgery.…"   Read all 67 reviews
  • from £1,400 / week
  • 56 Rooms
Location Type Care Home

Bletchingley & Wellington nursing home opened in July 2017 and is a purpose-built nursing home focusing on specialist nursing care for residents with dementia. The home provides a safe and secure ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Ashton Healthcare Group Ltd Reviews in West Sussex (120)

9.6

Ashton Healthcare Group Ltd has a Group Review Score of 9.6 (9.632) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashton Healthcare Group Ltd must have a Review Score.

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Review of

Adelaide House Nursing Home

from Geraldine M (Sister of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident of Adelaide House for more than 21 years. The staff there have all gone above and beyond in their care of him. His room has always been immaculate, as has the rest of the house. The activities put on for the residents have been very varied and well run. I would thoroughly
recommend Adelaide House. The staff have all been so caring and very welcoming when I visit.
Reply from Susan Tharakan, Registered Manager at Adelaide House Nursing HomeThankyou very much for your kind words. We truly appreciate it. It has been a pleasure taking care of your brother.
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Review of

Adelaide House Nursing Home

from Lisa B (Niece of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After much research I opted for Adelaide House and truly cannot recommend them enough. My Aunt has only been there for a couple of months but the care and kindness she has received has been second to none. Nothing is too much trouble and they have a knack of anticipating your needs before you can
articulate them yourself, the staff are so friendly, kind and helpful.
My Aunt is 97 and is loving the food, company and activities she can be part of and I am loving the security of knowing she is safe and so well cared for, thank you all.
Reply from Susan Tharakan, Registered Manager at Adelaide House Nursing HomeWe appreciate your time for sharing your positive experience. We will continue to ensure that we provide high standards of care for our residents and that our families and friends always feel welcomed and listened to.
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Review of

Adelaide House Nursing Home

from C J (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Adelaide House is absolutely wonderful
My mother, who has mixed dementia, has been here 5 months now. The staff are so kind and caring and take a genuine interest in their residents. Nothing is too much trouble and they prioritise the happiness and contentment of the residents. The care Manager Susan
and Deputy Care Manager George are excellent and their ethos and caring leadership is felt warmly in the home. I viewed many homes for my mum, Adelaide Hoise was the second and I knew instantly it was the place for her.
Unfortunately there were no ground floor rooms available at that time, but George liaised with the hospital and social worker and as soon as one became available mum was placed there.
After years of caring and stress I know know my mum is safe and well cared for. Visiting her in Adelaide House feels like visiting a real home from home and the 'Adelaide family'.
Reply from Susan Tharakan, Registered Manager at Adelaide House Nursing HomeThank you so much for your kind and positive review.
It is wonderful to hear that our efforts have made a positive impact and we truly appreciate you taking the time to share your experience.
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Review of

Bletchingley & Wellington

from L M (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Wellington House from November 2025 to January 2026, following a fall at home and two episodes of hip surgery. Throughout this time she was well cared for and treated with kindness and respect by all the staff. We cannot thank the staff enough for making mums last year, months,
weeks and days as comfortable as possible.
Reply from Biju Philip, Care Manager at Bletchingley & WellingtonThank you very much for your kind words, it was a pleasure to take care of your mother.
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Review of

Bletchingley & Wellington

from Jan A (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum was only in the care home for a short while. But while she was there she was very well looked after. The carers showed her nothing but kindness and respect. Also when any member of the family was to visit we were always updated and offered tea or coffee with mum.
Thank you to everyone who looked
after our mum.
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Review of

Bletchingley & Wellington

from R M (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care provided by all the staff. My mother was well looked after with love and affection. She was happy at the nursing home. She was treated with dignity. There were always events at the nursing home. We and our guests were very impressed with the care provided.
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Review of

Bletchingley & Wellington

from C W (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband couldn't have been in a better nursing home. All the staff, irrespective of their role were attentive to the needs of the residents they were extremely caring, treated the residents as individuals and made sure all residents were safe.
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Review of

Adelaide House Nursing Home

from Maggie F (Friend of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad that a room was found for my friend at Adelaide House. She had specific needs that were always met with care and skill. She felt secure and welcome in this warm and friendly home.
Many thanks to the excellent management and staff for all their kindness during her stay.
Reply from Susan Tharakan, Home Manager at Adelaide House Nursing HomeThankyou very much for your kind words. It was a pleasure.
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Review of

Bletchingley & Wellington

from Natasha S (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent 4.5 years at Bletchingley from May 2021 to January 2026. She received excellent care during her time at Bletchingley. The staff were caring, kind, polite & always hospitable to us as a family.
Mum was treated with respect & dignity at all times. The staff were always patient & considerate
too.
The nurses were excellent & a truly excellent team of staff.
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Review of

Bletchingley & Wellington

from Claire K (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum was in Wellington House for end of life care for six weeks. During this difficult time my siblings and I visited every day and were so reassured that Mum received the best care and attention. She was always clean and well dressed and her room was beautifully decorated, as was the whole home.
We were always welcomed warmly and offered refreshments. The staff were very efficient as well as being respectful friendly kind and caring. We could not have asked for a better experience for my Mum in her final weeks and for us as her loved ones.
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Review of

Bletchingley & Wellington

from Karen R (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise all the staff at Wellington enough, from Monika front of house to healthcare assistants, nursing staff and kitchen. We always had a warm welcome from Monika and put at ease. My Mum was very well cared for, monitored and nursed as was required. She was very comfortable and always said
everyone was lovely with her.
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Review of

Bletchingley & Wellington

from Dan S (Brother of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother was temporarily homed twice in Wellington last year, as part of his journey from independent living to full time care. As a Brain Injury/ Stroke victim , he was not the archetypal resident of a Dementia Care home and was something of a square peg in a round hole. A very awkward and challenging
square peg it must be added, that at times is very difficult to deal with. Notwithstanding this the Staff did a very good job in keeping him safe, clean and well fed, and interacting with him in a kind and very humane way. Full marks to them! The management at all times, were bright and cheery, and rapid to respond to any issues that occurred and genuinely very happy to go out of their way to help! Very impressive ! I once ran a Care Home and I know first hand there are varying standards of 'Care'! I would happily recommend Wellington House as very much in the top category and would have no hesitation in recommending them to all who need care in the later stages of life!
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Review of

Bletchingley & Wellington

from Trudie R (Next of Kin) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident of Wellington House from October 2024 to August 2025, until her death.
Our review as a family, is that the care was amazing, the staff were unbelievably kind, caring, empathetic, compassionate and treated mum with utmost respect and dignity. We visited everyday all 3 of us and we
to were shown the same warmth from all the staff.
Mum was always put first and her life was valued right until the end. Mums room was near to the dining room so we could see the other residence, they to were treated in the same way.
Nothing was to much trouble, we had the utmost faith that all mums care needs were covered, if there was a medical need it was dealt with straight away, we are grateful for this, that mum never suffered and she died with grace and the feeling that she was very much loved.
Communication was excellent, we had a good understanding that mum was at the end of her life and that every day mattered, as did mum. Thank you soo much.
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Review of

Adelaide House Nursing Home

from Chris D (Son of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved into Adelaide house after a stay in hospital. She was 101 and couldn't live alone anymore. She only had a short stay there but the care, comfort and kindness she received there was second to none. I cannot recommend it highly enough.
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Review of

Bletchingley & Wellington

from Carolan A (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care assistants were so kind, considerate and patient. They were all very friendly with big smiles and greetings when we arrived to visit Dad. He responded well to them and nothing was too much trouble. It was lovely to see familiar staff each time and offered tea and biscuits, even out to the garden.
Dad was always very clean and well presented. For additional care and nursing there was a great team of registered nurses. Always on hand to update us on any medical concerns and they reacted very quickly and professionally when Dad became poorly., and contacted us immediately. There was a variety of home cooked each day. Everywhere was kept immaculately, clean and tidy, including Dad's room. There was always a calm, inviting environment which was nice. There were many activities arranged daily and entertainment throughout the month as well celebrations for each resident's birthday which was lovely. The manager was so helpful, kind, especially at the time of need, offering us a room.
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Review of

Adelaide House Nursing Home

from Vincent T (Son of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say that my family are so very appreciative of the wonderful care, support and friendship given to my father during his time with you. He could not have been in a better place and was thankful for this until the very end.
Reply from Tia Hodgett, Administrator at Adelaide House Nursing HomeThank you for your thoughtful words. It was a privilege to care for your father, and we are grateful for the trust your family placed in us. Were pleased to know he felt supported and at home during his time with us.
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Review of

Bletchingley & Wellington

from Julie F (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was not at Wellington House for long but she was so well cared for during her stay. The staff were always friendly to Mum and us when we visited (which was often). We knew that she was safe and well looked after. During her last days, all the staff were amazing and we would have no hesitation in
recommending others to use Wellington House for their loved ones. Thank you so so much for looking after our Mum with kindness and empathy when she needed it most.
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Review of

Adelaide House Nursing Home

from Sarah D (Niece of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle went into Adelaide after a horrible time in hospital, he became too weak to go home so went into Adelaide. Within a few weeks under their care and support he gained some of his strength back. The staff here are absolutely amazing, they treat everyone with dignity and nothing is too much trouble.
They honestly made the final 15 months that my uncle had the best possible due to the care and kindness they showed him. The staff really are what makes this place the special home it is. I can't speak highly enough of Adelaide House and would recommend it to anyone looking for care of a loved one
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Review of

Bletchingley & Wellington

from Christine S (Sister of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the 5 weeks my brother stayed at Wellington House care home he was well cared for by the nurses, and care staff, and they were always so welcoming when myself, family and his friend visited him at the home offering us refreshments and biscuits. His room was always kept clean, it was spacious and
he had a wet room, TV, wardrobe and drawers for his clothes. He got to know a few of the other residents when he went into the lounge. The Admin Manager was always very helpful to me and my daughter when we had any questions to do with my brothers care. My daughter and I would like to say a big thank you to everyone at Wellington House.
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Review of

Adelaide House Nursing Home

from Sally B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Adelaide Nursing Home in July 2025 at the age of 93, after a series of falls and continuous health issues, and it was such a concern for all who cared for her as she wanted to remain in her home. Adelaide Nursing Home were fantastic and my trust in all the staff never faltered
and I will always be grateful for that. My mother passed away in September and I was by her side. I will always think of you all with warmth, and gratitude. Thankyou from the bottom of my heart x
Reply from Tia Hodgett, Administrator at Adelaide House Nursing HomeThank you for your kind words, it was our pleasure.
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