Care Homes Owned by Ashton Healthcare Group Ltd in West Sussex

too.
The nurses were excellent & a truly excellent team of staff.

We were always welcomed warmly and offered refreshments. The staff were very efficient as well as being respectful friendly kind and caring. We could not have asked for a better experience for my Mum in her final weeks and for us as her loved ones.

everyone was lovely with her.

square peg it must be added, that at times is very difficult to deal with. Notwithstanding this the Staff did a very good job in keeping him safe, clean and well fed, and interacting with him in a kind and very humane way. Full marks to them! The management at all times, were bright and cheery, and rapid to respond to any issues that occurred and genuinely very happy to go out of their way to help! Very impressive ! I once ran a Care Home and I know first hand there are varying standards of 'Care'! I would happily recommend Wellington House as very much in the top category and would have no hesitation in recommending them to all who need care in the later stages of life!

to were shown the same warmth from all the staff.
Mum was always put first and her life was valued right until the end. Mums room was near to the dining room so we could see the other residence, they to were treated in the same way.
Nothing was to much trouble, we had the utmost faith that all mums care needs were covered, if there was a medical need it was dealt with straight away, we are grateful for this, that mum never suffered and she died with grace and the feeling that she was very much loved.
Communication was excellent, we had a good understanding that mum was at the end of her life and that every day mattered, as did mum. Thank you soo much.

Dad was always very clean and well presented. For additional care and nursing there was a great team of registered nurses. Always on hand to update us on any medical concerns and they reacted very quickly and professionally when Dad became poorly., and contacted us immediately. There was a variety of home cooked each day. Everywhere was kept immaculately, clean and tidy, including Dad's room. There was always a calm, inviting environment which was nice. There were many activities arranged daily and entertainment throughout the month as well celebrations for each resident's birthday which was lovely. The manager was so helpful, kind, especially at the time of need, offering us a room.

recommending others to use Wellington House for their loved ones. Thank you so so much for looking after our Mum with kindness and empathy when she needed it most.

They honestly made the final 15 months that my uncle had the best possible due to the care and kindness they showed him. The staff really are what makes this place the special home it is. I can't speak highly enough of Adelaide House and would recommend it to anyone looking for care of a loved one

he had a wet room, TV, wardrobe and drawers for his clothes. He got to know a few of the other residents when he went into the lounge. The Admin Manager was always very helpful to me and my daughter when we had any questions to do with my brothers care. My daughter and I would like to say a big thank you to everyone at Wellington House.

and I will always be grateful for that. My mother passed away in September and I was by her side. I will always think of you all with warmth, and gratitude. Thankyou from the bottom of my heart x

other residents. I can truely say this nursing home has the resident's care at the centre of everything they do

and Christmas parties, which the staff worked hard to organise. Mum was also able to take part in various activities and attend music afternoons.

into hospital, where she sadly passed away. Myself and the family were so grateful to all the staff from those that cleaned, did the laundry, prepared the food (which she enjoyed very much) and the nurses. They were all very friendly, kind, attentive, nothing was too much trouble for them and excellent patient care. I was always offered a cup of tea or coffee when I visited and was made to feel very welcome. Whilst my aunt was in hospital they would often ring me not just to find out how my aunt was but to see how I was as well. In my opinion it was a very well run home with professional staff that delivered a high standard of care.

team deserve praise, the home is clean + tidy and usually free from any unpleasant odours. The activities co-ordinator is enthusiastic and keeps us informed and shows us photos of Dad taking part in some activities. One small suggestion would be to add more sensory items throughout the home, both indoors + outdoors. Overall, thank you to all staff.

and not like I expected. My room was comfortable and clean with an on-suite and TV. The Staff were so caring and nothing was too much trouble for them smiling the whole time doing a difficult job. I enjoyed all my food there even though I'm known as a fussy eater. I improved over my stay doing keep fit etc and was helped in every way possible so that I was well enough to return home. It's great to be home but I can't thank Wellington House Staff enough and must admit I felt quite sad to be leaving as it was like leaving special friends. If I ever need care in the future I definitely know where to go.