






Bletchingley & Wellington nursing home opened in July 2017 and is a purpose-built nursing home focusing on specialist nursing care for residents with dementia.
The home provides a safe and secure environment, especially for residents who may have challenging behaviour or who may be difficult to place in most residential or nursing home settings.
There are 56 bedrooms, all with en-suite facilities with a wet room shower and a call bell system...
Care Provided by Bletchingley & Wellington
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Wellington & Bletchingley to find out the exact price for your requirements.
Everyone's individual care needs can vary significantly, and on this basis we will only commit to a final fee once a personal pre-assessment has taken place. To get a better indication on fees, please feel free to contact the home directly and discuss your individual requirements with them, they are more than happy to help.
The price(s) shown are provided by the care home. Contact Bletchingley & Wellington for full pricing details and T&Cs.
Contact Bletchingley & Wellington to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ashton Healthcare Group Ltd
- Private Owned
Person in charge
- Biju Philip(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Visitors are welcome to the care home, although they do ask you to notify them you're coming ahead of arrival. Enjoy a drink, lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, the garden or their own private bedroom.
Parking
- There is free visitor parking at the front of the building.
Bletchingley & Wellington Reviews (68)
Bletchingley & Wellington has a Review Score of 9.9 (9.853) out of 10, based on 37 reviews in the last 2 years.
Over all time Bletchingley & Wellington has 68 reviews.
My husband has been a resident since November 2025 & I couldn't wish for him to be in better hands. Everyone of the staff - from the manager to this whole team are supportive, knowledgeable & caring. They treat the residents with dignity & patience even in the most challenging circumstances
Thank you very much for your feedback , much appreciated.
My mother was a resident at Wellington House from November 2025 to January 2026, following a fall at home and two episodes of hip surgery. Throughout this time she was well cared for and treated with kindness and respect by all the staff. We cannot thank the staff enough for making mums last year, months, weeks and days as comfortable as possible.
Thank you very much for your kind words, it was a pleasure to take care of your mother.
Thank you to everyone who looked after our mum.
Amazing care provided by all the staff. My mother was well looked after with love and affection. She was happy at the nursing home. She was treated with dignity. There were always events at the nursing home. We and our guests were very impressed with the care provided.
My husband couldn't have been in a better nursing home. All the staff, irrespective of their role were attentive to the needs of the residents they were extremely caring, treated the residents as individuals and made sure all residents were safe.
Mum was treated with respect & dignity at all times. The staff were always patient & considerate too.
The nurses were excellent & a truly excellent team of staff.
I can't praise all the staff at Wellington enough, from Monika front of house to healthcare assistants, nursing staff and kitchen. We always had a warm welcome from Monika and put at ease. My Mum was very well cared for, monitored and nursed as was required. She was very comfortable and always said everyone was lovely with her.
Our Mum was in Wellington House for end of life care for six weeks. During this difficult time my siblings and I visited every day and were so reassured that Mum received the best care and attention. She was always clean and well dressed and her room was beautifully decorated, as was the whole home. We were always welcomed warmly and offered refreshments. The staff were very efficient as well as being respectful friendly kind and caring. We could not have asked for a better experience for my Mum in her final weeks and for us as her loved ones.
My brother was temporarily homed twice in Wellington last year, as part of his journey from independent living to full time care. As a Brain Injury/ Stroke victim , he was not the archetypal resident of a Dementia Care home and was something of a square peg in a round hole. A very awkward and challenging square peg it must be added, that at times is very difficult to deal with. Notwithstanding this the Staff did a very good job in keeping him safe, clean and well fed, and interacting with him in a kind and very humane way. Full marks to them! The management at all times, were bright and cheery, and rapid to respond to any issues that occurred and genuinely very happy to go out of their way to help! Very impressive ! I once ran a Care Home and I know first hand there are varying standards of 'Care'! I would happily recommend Wellington House as very much in the top category and would have no hesitation in recommending them to all who need care in the later stages of life!
Our review as a family, is that the care was amazing, the staff were unbelievably kind, caring, empathetic, compassionate and treated mum with utmost respect and dignity. We visited everyday all 3 of us and we to were shown the same warmth from all the staff.
Mum was always put first and her life was valued right until the end. Mums room was near to the dining room so we could see the other residence, they to were treated in the same way.
Nothing was to much trouble, we had the utmost faith that all mums care needs were covered, if there was a medical need it was dealt with straight away, we are grateful for this, that mum never suffered and she died with grace and the feeling that she was very much loved.
Communication was excellent, we had a good understanding that mum was at the end of her life and that every day mattered, as did mum. Thank you soo much.
The care assistants were so kind, considerate and patient. They were all very friendly with big smiles and greetings when we arrived to visit Dad. He responded well to them and nothing was too much trouble. It was lovely to see familiar staff each time and offered tea and biscuits, even out to the garden. Dad was always very clean and well presented. For additional care and nursing there was a great team of registered nurses. Always on hand to update us on any medical concerns and they reacted very quickly and professionally when Dad became poorly., and contacted us immediately. There was a variety of home cooked each day. Everywhere was kept immaculately, clean and tidy, including Dad's room. There was always a calm, inviting environment which was nice. There were many activities arranged daily and entertainment throughout the month as well celebrations for each resident's birthday which was lovely. The manager was so helpful, kind, especially at the time of need, offering us a room.
Mum was not at Wellington House for long but she was so well cared for during her stay. The staff were always friendly to Mum and us when we visited (which was often). We knew that she was safe and well looked after. During her last days, all the staff were amazing and we would have no hesitation in recommending others to use Wellington House for their loved ones. Thank you so so much for looking after our Mum with kindness and empathy when she needed it most.
For the 5 weeks my brother stayed at Wellington House care home he was well cared for by the nurses, and care staff, and they were always so welcoming when myself, family and his friend visited him at the home offering us refreshments and biscuits. His room was always kept clean, it was spacious and he had a wet room, TV, wardrobe and drawers for his clothes. He got to know a few of the other residents when he went into the lounge. The Admin Manager was always very helpful to me and my daughter when we had any questions to do with my brothers care. My daughter and I would like to say a big thank you to everyone at Wellington House.
Everyone was so caring and knowledgable about dementia/Alziehiemers and it was a delight and reassuring to see how all staff engaged with the other residents. I can truely say this nursing home has the resident's care at the centre of everything they do
Mum was looked after by Wellington House for over 3 years. She received exceptional care from the lovely, compassionate staff, who were always helpful and kind to her. They also looked after our wider family and we felt as though we were part of the Wellington House family. We all enjoyed their Summer and Christmas parties, which the staff worked hard to organise. Mum was also able to take part in various activities and attend music afternoons.
Staff are always welcoming, kind and professional. They treat residents with dignity + respect, maintaining privacy when transferring them to wheelchairs etc. Dad looks well cared for and it's reassuring to see him smiling at staff + reach out to them for support. Dad is settled + calm. The cleaning team deserve praise, the home is clean + tidy and usually free from any unpleasant odours. The activities co-ordinator is enthusiastic and keeps us informed and shows us photos of Dad taking part in some activities. One small suggestion would be to add more sensory items throughout the home, both indoors + outdoors. Overall, thank you to all staff.
I unfortunately broke my shoulder and then fell and caused a tear in my rotary cuff on the other arm. I had to stay in hospital for11 days and then go to Wellingtons House for respite as I wouldn't be able to cope at home on my own.Wellington House was welcoming and made my stay a fantastic experience and not like I expected. My room was comfortable and clean with an on-suite and TV. The Staff were so caring and nothing was too much trouble for them smiling the whole time doing a difficult job. I enjoyed all my food there even though I'm known as a fussy eater. I improved over my stay doing keep fit etc and was helped in every way possible so that I was well enough to return home. It's great to be home but I can't thank Wellington House Staff enough and must admit I felt quite sad to be leaving as it was like leaving special friends. If I ever need care in the future I definitely know where to go.
An amazing place with amazing staff, they can't do enough for you. Whether you are a resident or a visitor. Although she wasn't there long, it was the loveliest place. She stayed in over the last three years and received the most care.
Sadly my friend passed away on Masy 1st following a long period of declining health so I will no longer have a reason to visit this lovely establishment.
Could we mention in particular the lady on Reception who couldn't be more helpful and friendly, and a credit to the Home!
Given that it was a short stay our experience of the premises themselves was limited, but they were certainly very well maintained. My sister's room was pleasant and comfortable and perfectly adequate for her needs.
Overall, we'd be happy to recommend Wellington House to anyone needing such facilities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 16 Oct 2018Recipient: Bletchingley & Wellington
Meet the Team (1)

I have worked at Bletchingley since December 2017. I am the first point of contact for all visitors to the home. Every day I liaise with in-house nursing, care and support staff as well as outside professionals which I really enjoy as well as talking to the residents whenever possible. I take pride in keeping the office side of Bletchingley in good order and am proud to be part of a warm and welcoming residential home.
Frequently Asked Questions about Bletchingley & Wellington
What types of Care is Bletchingley & Wellington registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bletchingley & Wellington have?
There are 56 Single Rooms.
What are the Facilities & Services at Bletchingley & Wellington?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bletchingley & Wellington to the centre of Haywards Heath?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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