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Bletchingley & Wellington

11 Oathall Road, Haywards Heath, West Sussex RH16 3EG
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Bletchingley & Wellington, Haywards Heath
Bletchingley & Wellington, Haywards Heath
Bletchingley & Wellington, Haywards Heath

Bletchingley & Wellington nursing home opened in July 2017 and is a purpose-built nursing home focusing on specialist nursing care for residents with dementia.

The home provides a safe and secure environment, especially for residents who may have challenging behaviour or who may be difficult to place in most residential or nursing home settings.

There are 56 bedrooms, all with en-suite facilities with a wet room shower and a call bell system...  

Care Provided by Bletchingley & Wellington

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

These prices are only a guideline, please contact Wellington & Bletchingley to find out the exact price for your requirements.

Everyone's individual care needs can vary significantly, and on this basis we will only commit to a final fee once a personal pre-assessment has taken place. To get a better indication on fees, please feel free to contact the home directly and discuss your individual requirements with them, they are more than happy to help.

Contact Bletchingley & Wellington to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Biju Philip(Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (22)

Visiting

  • Visitors are welcome to the care home, although they do ask you to notify them you're coming ahead of arrival. Enjoy a drink, lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, the garden or their own private bedroom.

Parking

  • There is free visitor parking at the front of the building.

Bletchingley & Wellington Reviews (68)

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9.9

Bletchingley & Wellington has a Review Score of 9.9 (9.853) out of 10, based on 37 reviews in the last 2 years. Over all time Bletchingley & Wellington has 68 reviews.

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Review from Veronica F (Daughter of Resident) published on 27 May 2025 Submitted via Website
Overall Experience

Mum was very well looked after in the three and a half years that she was there. Her care was exceptional, and our whole family were treated as part of the Wellington family. All the staff (everyone from the housekeeping team, receptionist, chef, care assistants, nurses and manager) were always kind and respectful and were there whenever needed.

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Review from D A (Son of Resident) published on 22 April 2025 Submitted via Website
Overall Experience

Staff treated my mum with respect and quality care...couldn't praise the staff from top to bottom high enough. Have no complaints with the 3 months she spent in care her for respite. Would not hesitate to recommend the wonderful staff.

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Review from Jo B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

My Dad was in Bletchingley from 07/21 to 03/2/25. We & Dad had the best care ever. Cannot praise the nurses, care staff, domestic staff, admin + manager enough. We had 1st class care. My dads needs were v. complex + I think it would have been difficult to meet his needs elsewhere. V.v. clean + everything worked well, as it is a new build. It as always calm, welcoming, friendly to relatives, when your relative is in the home the family can feel quite vulnerable, this was absolutely not the case in this home. Never once did we get the feeling that we were interfering. Always appeared to be very well staffed, when he needed assistance they were there. Even down to the admin lady, she was so welcoming, relaxed and smiley. They treated my dad with respect.

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Review from K W (Daughter of Resident) published on 3 April 2025 Submitted via Website
Overall Experience
My father was placed in the Wellington for rehabilitation for a couple of months. I can't thank the Staff enough for the care that they gave him. It's has a lovely warm friendly atmosphere. I was always greeted with a smile from everyone when I visited.
They offered a great deal of activities and entertainment! Which My dad enjoyed.

I couldn't of wished for a better place for him to stay.

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Review from Robert J (Power of Attorney of Resident) published on 25 February 2025 Submitted via Website
Overall Experience

The staff at Wellington were always very attentive, pleasant and polite. Their attitude to our friend was always the most caring. We were frequently offered coffee and biscuits when we visited! The room was kept very clean and at no time did we observe any soiled bedding.

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Review from Charles B (Son of Resident) published on 2 February 2025 Submitted via Website
Overall Experience

The care that my mother received at Bletchingley & Wellington was outstanding. The staff made the last few years of her life as comfortable as they could be, they fully understood her condition and always acted in both a professional and a compassionate manner. The facilities are great, the home is very well organised and represents good value for money.

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Review from Charlotte R (Granddaughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

This care home has been phenomenal looking after Grandad. I was apprehensive when I knew Grandad was being moved to a care home but very quickly, my worries disappeared. The staff are what make this home so special, they were there to care for him, make him laugh and hold his hand when we couldn't. They treated him with love, compassion and dignity and supported us, as a family, in the same way. Trusting strangers with the person you love most is incredibly hard but knowing each time we left him he would be cared for by the Bletchingley staff made it slightly easier. Grandad loved the team here who became an extended family for him over the last two years and I am forever grateful to them.

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Review from Maxine W (Daughter of Resident) published on 27 December 2024 Submitted via Website
Overall Experience
Lovely home. Great staff looked after my mum so very well. Mum was very anxious going into a care facility after many years of being independent. As soon as she arrived at Wellington, she was treated with a warm welcome. She was encouraged to go out of her room and down to the lounge to socialise and join in with activities. This has really been a turning point for her. All of the staff are so kind and respectful.

Mum was only there for rehabilitation but if she could have stayed there she would!

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Review from Anne J (Sister of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

My brother has lived at Bletchingley for two years. The home is a lovely environment, always extremely clean with residents clearly well cared for. The rooms are light, airy and comfortable. The staff are absolutely lovely. All very friendly, caring and kind. I feel like it is one big family. They always make us welcome, bringing tea or coffee. They treat all the residents with kindness and respect. I feel that my brother is very happy there.

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Review from Gary J (Son of Resident) published on 13 December 2024 Submitted via Website
Overall Experience
Unfortunately, my father passed away in October, however prior to that, he had been a resident for nearly three years. During that time, he was looked after to an exceptional standard, all the rooms and living areas were kept clean and tidy and you could be forgiven for thinking that you were in a friend's home when sitting in the lounge.
However, for me, the big difference was the lovely staff and the level and quality of care provided. The staff are all very polite, well mannered and friendly at all times. They also ensure that a large variety of social activities are provided for the residents but ultimately, the choice is left to the individual to either join in or not, respecting their dignity at all times.

If and when it is my turn to move to care, I hope I can end up in a place run to the same high levels and with similar lovely people.

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Review from Jude Z (Resident / Service User) published on 28 October 2024 Submitted via Website
Overall Experience
I was admitted to Bletchingley & Wellington following a cardiac arrest and being displaced since I lived alone. The staff and management go out of their way to assist all residents, ensuring everyone is looked after. Tidy rooms, hot meals, excellent facilities and weekly entertainment to keep residents happy.

Sad to have been shifted.

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Review from Greta S (Sister of Resident) published on 11 October 2024 Submitted via Postal Card
Overall Experience

Unfortunately, I am not able to visit as often as I would like but my brother seems so much more relaxed and happy in his new environment due mainly to the lovely staff. Nothing seems too much trouble for them. On one occasion there was music and a m\le singer and it was obvious that the patients (and visitors) were thoroughly enjoying it with the tapping and mouthing the words. One lady, helped by a member of staff, danced the whole time, she looked so happy. You seem to have found the answer in caring for those that need that extra bit of care. Well done and thank you.

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Review from C H (Brother of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

We have visited quite a few times and on each occasion we have found all of the staff to be so welcoming. There seems to be sufficient staff numbers for them to provide the care and attention that the residents need. It is nice to see that entertainment is provided which the residents seem to enjoy a great deal and provides stimulation to their brains and exercise to those who decide to dance a little.

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Review from Graham C (Husband of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

I have been very satisfied with the way my wife has been looked after.

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Review from T B (Daughter of Resident) published on 28 August 2024 Submitted via Website
Overall Experience

Mum spent six weeks at Wellington House for reablement after a fall and received excellent care and support throughout her stay. The staff are a truly wonderful team, they work incredibly hard but always manage to be cheerful and kind. Mum was encouraged to join in the daily exercises as far as she was able to and she was seen regularly by an occupational therapist. Her stay at Wellington House has enabled her to return home with confidence and I would have no hesitation in recommending it to others in a similar situation.

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Review from Clive T (Resident / Service User) published on 5 August 2024 Submitted via Website
Overall Experience

My mother-in-law was a resident at Bletchingley & Wellington for about eighteen months during which time she was well looked after and treated with care and respect. The staff are friendly and attentive to both residents and their families, taking the time to learn the names of regular visitors.

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Review from Sadie A (Daughter of Resident) published on 1 August 2024 Submitted via Website
Overall Experience

Fabulous! The care my mother received was exemplary at Wellington, everyone was so friendly and always helpful with my mother's needs and went beyond and above. We even received help with form filling which is a minefield, to say the least, and made the process more comfortable. My mum was apprehensive when she arrived but quickly made friends with some of the residents and although she is now in hospital she still keeps in touch with the residents, she loved the activities and visits from outside petting animals and entertainment nights she looked forward to and raved about afterwards. We were always greeted with a smile and a welcome as if we were their own family, I would have no hesitation in recommending Wellington it deserves more than a 5-star review, thank you.

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Review from Stephen P (Son of Resident) published on 25 July 2024 Submitted via Website
Overall Experience
Excellent care given to my mother during her stay at Bletchingley & Wellington. All the staff were excellent, professional and very caring.

My mother was very settled and happy at Wellington and received excellent care.

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Review from Michael G (Son of Resident) published on 8 May 2024 Submitted via Website
Overall Experience

Our dad was initially transferred from hospital to Wellington House for rehab but it quickly became apparent that his needs were too great and he would not be able to return home. We were so impressed with the care he received at Wellington and were delighted when he was offered a room in Bletchingley where he stayed for another 15 months. The care he received was first class; he was always treated with respect and dignity and all the staff gave him (and us) the best care and support we could have wished for. We have no hesitation in recommending Wellington House and Bletchingley.

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Review from Hannah D (Daughter of Resident) published on 7 May 2024 Submitted via Website
Overall Experience

My dad was at Bletchingley & Wellington for over a year and a half and I cannot fault anything the wonderful staff did. They were always kind and polite and treated Dad with dignity, respect and love until the very end. Their communication with me was also excellent throughout and I am forever in their debt for providing such an excellent level of care. Thank you from the bottom of my heart for everything you do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Meet the Team (1)

Rose Matthews
Rose MatthewsJob Title:AdministratorJoined: 2017

I have worked at Bletchingley since December 2017. I am the first point of contact for all visitors to the home. Every day I liaise with in-house nursing, care and support staff as well as outside professionals which I really enjoy as well as talking to the residents whenever possible. I take pride in keeping the office side of Bletchingley in good order and am proud to be part of a warm and welcoming residential home.

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