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Care Home Owned by Apex Healthcare in Lancashire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Apex Healthcare in Lancashire

Only the locations & reviews in Lancashire for Apex Healthcare are showing below.

View the details of all 4 locations (with 136 reviews) owned by Apex Healthcare

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Apex Healthcare Locations in Lancashire (1)

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1 Care Home owned by Apex Healthcare in Lancashire
Sea Bank House

27/31 The Esplanade, Knott End-on-Sea, Poulton-le-Fylde FY6 0AD 

9.1 11 reviews
"My father was in the home from January to August 2025. In this time he was treated with dignity and respect. He was always clean and…"   Read all 11 reviews
Location Type Care Home

Sea Bank House offers an environment and location that are well-suited to older people with care needs who wish to achieve a comfortable and satisfying retirement. Carers adhere to daily plans that are organised around personal preferences, with family… Read more about Sea Bank House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • Acquired Brain Injury
  • 23 Rooms

Apex Healthcare Reviews in Lancashire (11)

9.4

Apex Healthcare has a Group Review Score of 9.4 (9.398) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Apex Healthcare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Apex Healthcare
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Review of

Sea Bank House

from G H (Son of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in the home from January to August 2025. In this time he was treated with dignity and respect. He was always clean and tidy, well fed and happy. We never felt any cause for concern regarding his welfare. The staff were always alert to any issues and kept me informed at all times. We
visited regularly and always found the staff to be very cheerful and happy in their work.
They were particularly supportive and caring during his end of life care.
Reply from Joanne Cato, Manager at Sea Bank House
mant thanks for your lovely review, we are happy to hear you had a lovely experience with our home and the staff
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Review of

Sea Bank House

from Julian A (Son of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Sea Bank since June 2025. I have been very impressed with the care that the staff have given my father. The staff are always very welcoming and cannot do enough to help. The care home itself is clean, tidy and well run. There are lovely views across Morecambe Bay and
the dining room is very much like a cafe which makes visiting very pleasant. Communication has been excellent, the staff have always kept me updated with my fathers health and requirements. My father has dementia and I know the staff are looking after him as he well feed and always looks clean and well dressed.
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Review of

Sea Bank House

from T A (Partner of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home comfortable to visit, with caring staff, always happy to help. My partner settled in well, seems happy and contented. Food seems good, plentiful and a varied menu. The various rooms allow for socialising. The home is kept very clean and residents' clothes are clean and always dressed
suitably.
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Review of

Sea Bank House

from Christine H (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent a week in Sea Bank House prior to hospitalization. The transfer procedure was excellent as this was to be a permanent move. During his stay and on our visits, all staff treated us with dignity and exceptional kindness. Unfortunately, Dad did not return; however, he had said he wanted
to go back to that "marvellous place" he called home.
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Review of

Sea Bank House

from J S (Daughter of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management were extremely helpful when I needed to move my mum from her previous care home. The transition was well-planned and went smoothly. Mum has settled well and I am kept up to date regularly with her health, needs, etc.
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Review of

Sea Bank House

from Bernadette H (Mother of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience of the home has been good. My one concern is the amount of times that the lift is not working. My son is unable to manage stairs, as he requires a walking frame to assist him to walk. I recently spoke to a fire officer giving a talk to staff at the home and was assured by the safety
procedure at the home.
Reply from joanne Cato, Manager at Sea Bank House
Thank you for your review, unfortunately the lift was out of use on one of your visits and a fast fixture was taken place that day.
I am happy to hear you are happy with all other aspects of the…read more
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Review of

Sea Bank House

from Adrian H (Nephew of Resident) published on 6 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff, always working for the well being of the residents. Well-led by the manager. Excellent at keeping family informed. Always made very welcome.
Reply from James Muldoon, Ops Manager at Sea Bank House
Thank you for taking the time to Review Sea Bank House, it is very much appreciated.
We welcome all comments and if there is something we can improve upon please let the manager and her team know.
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Review of

Sea Bank House

from Rachel H (Niece of Resident) published on 3 April 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
My auntie seems relatively happy at the home, I believe most carers offer wonderful care. The home does need refurbishment and in my opinion, is not ideal for wheelchair users and people with physical care needs. Maybe it should also be looked at who the home caters for. Physical, dementia, elderly
etc.
Reply from James Muldoon, Ops Manager at Sea Bank House
Thank you for taking the time for a highly inaccurate review.
Over the last 6 month period alone the home has undergone refurbishment, with improved carpets on the stairs and 23 new chairs to the…read more
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Review of

Sea Bank House

from Trudi H (Daughter of Resident) published on 26 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having cared for my parents for the past 5 years, the family were very reluctant to place my mum in a care home, however, from day one, the home has more than exceeded our expectations and my mother who was totally against the move was made very welcome by everyone in the home. She has settled in incredibly
well due to the friendliness and caring nature of every one member of staff. My mother now feels that this is her home and we are extremely grateful and thankful to everyone at the home. The staff are truly amazing. Various members of the family visit daily at all times of day or evening and are always made to feel extremely welcome. The quality and variety of the food is exceptional and the chef is always happy to accommodate any special requests. A fabulous home with first class care and staff.
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Review of

Sea Bank House

from Carol M (Niece of Resident) published on 10 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff at Seabank House, food and care second to none. I come in all different times of the day on a daily basis and all residents are happy and well cared for and the home is always very clean and being updated regularly, loving the new conservatory and new chairs which have recently been
acquired. my auntie loves the new wet room which is a new feature to the home. I particularly like the fact that there is constant stimulation in activities and entertainment who come in once or twice a week, I like the fact they now have clothes stalls coming in often and if residents chose to staff will take them out to local shops for a walk.
Reply from James Muldoon, Ops Manager at Sea Bank House
Dear Carole. Thank you so much for your positive review, I am sure the manager and her team will be pleased to know that their hard work has been recognised.
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Review of

Sea Bank House

from Jean G (Cousin of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I and mu husband visit my cousin we always feel comfortable. Chatting to other residents we feel they are quite content, warm and cared for. Dressed tidily in their own clothes. The staff are friendly and offer us a cup of tea. We have had fun and joined in with the entertainment (sing-a-long etc).
It feels very homely and the staff seem to stay and are consistent which is important to the residents,
Reply from Jim Muldoon, Op Manager at Sea Bank House
We thank you for your positive comments they are very much appreciated by everyone at Apex Healthcare and especially by Andrea and her excellent team.
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Awards / Recognitions (0)

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