Care Homes Owned by Apex Healthcare in Lancashire

They were particularly supportive and caring during his end of life care.

My father has been a resident of Sea Bank since June 2025. I have been very impressed with the care that the staff have given my father. The staff are always very welcoming and cannot do enough to help. The care home itself is clean, tidy and well run. There are lovely views across Morecambe Bay and the dining room is very much like a cafe which makes visiting very pleasant. Communication has been excellent, the staff have always kept me updated with my fathers health and requirements. My father has dementia and I know the staff are looking after him as he well feed and always looks clean and well dressed.

I find the home comfortable to visit, with caring staff, always happy to help. My partner settled in well, seems happy and contented. Food seems good, plentiful and a varied menu. The various rooms allow for socialising. The home is kept very clean and residents' clothes are clean and always dressed suitably.

My father spent a week in Sea Bank House prior to hospitalization. The transfer procedure was excellent as this was to be a permanent move. During his stay and on our visits, all staff treated us with dignity and exceptional kindness. Unfortunately, Dad did not return; however, he had said he wanted to go back to that "marvellous place" he called home.

The management were extremely helpful when I needed to move my mum from her previous care home. The transition was well-planned and went smoothly. Mum has settled well and I am kept up to date regularly with her health, needs, etc.

My overall experience of the home has been good. My one concern is the amount of times that the lift is not working. My son is unable to manage stairs, as he requires a walking frame to assist him to walk. I recently spoke to a fire officer giving a talk to staff at the home and was assured by the safety procedure at the home.

Wonderful, caring staff, always working for the well being of the residents. Well-led by the manager. Excellent at keeping family informed. Always made very welcome.

My auntie seems relatively happy at the home, I believe most carers offer wonderful care. The home does need refurbishment and in my opinion, is not ideal for wheelchair users and people with physical care needs. Maybe it should also be looked at who the home caters for. Physical, dementia, elderly etc.

Having cared for my parents for the past 5 years, the family were very reluctant to place my mum in a care home, however, from day one, the home has more than exceeded our expectations and my mother who was totally against the move was made very welcome by everyone in the home. She has settled in incredibly well due to the friendliness and caring nature of every one member of staff. My mother now feels that this is her home and we are extremely grateful and thankful to everyone at the home. The staff are truly amazing. Various members of the family visit daily at all times of day or evening and are always made to feel extremely welcome. The quality and variety of the food is exceptional and the chef is always happy to accommodate any special requests. A fabulous home with first class care and staff.

Excellent staff at Seabank House, food and care second to none. I come in all different times of the day on a daily basis and all residents are happy and well cared for and the home is always very clean and being updated regularly, loving the new conservatory and new chairs which have recently been acquired. my auntie loves the new wet room which is a new feature to the home. I particularly like the fact that there is constant stimulation in activities and entertainment who come in once or twice a week, I like the fact they now have clothes stalls coming in often and if residents chose to staff will take them out to local shops for a walk.

When I and mu husband visit my cousin we always feel comfortable. Chatting to other residents we feel they are quite content, warm and cared for. Dressed tidily in their own clothes. The staff are friendly and offer us a cup of tea. We have had fun and joined in with the entertainment (sing-a-long etc). It feels very homely and the staff seem to stay and are consistent which is important to the residents,