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Care Homes Owned by Cobham Care Ltd in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cobham Care Ltd in West Sussex

Only the locations & reviews in West Sussex for Cobham Care Ltd are showing below.

View the details of all 2 locations (with 146 reviews) owned by Cobham Care Ltd

Cobham Care Ltd Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Cobham Care Ltd in West Sussex
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Avon House
40-42 Shakespeare Road, Worthing BN11 4AS 
9.9 63 reviews
Avon House, Worthing, West Sussex
"It's extremely satisfying to see my mother being cared for and looked after properly. The staff are very attentive and are always available…"   Read all 63 reviews
  • from £1,650 / week
  • 26 Rooms
Location Type Care Home

Established in 1991, Avon House was one of the first care homes to specialise in dementia care. The home is part of the Cobham Care Group along with its sister home Avon Manor. The home is situated ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
Avon Manor
50 Manor Road, Worthing BN11 4SH 
9.9 83 reviews
Avon Manor, Worthing, West Sussex
"This is the best place I could wish my mum to be. All the staff are so amazing and caring. Barbie who arranged events is very special. The…"   Read all 83 reviews
  • 28 Rooms
Location Type Care Home

Avon Manor is part of the Cobham Care Group whose first home, Avon House, was one of the first care homes in the area to specialise in Dementia Care. Avon Manor is a detached Victorian mansion ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care

Cobham Care Ltd Reviews in West Sussex (146)

9.9

Cobham Care Ltd has a Group Review Score of 9.9 (9.897) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cobham Care Ltd must have a Review Score.

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Review of

Avon Manor

from Duncan W (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best place I could wish my mum to be. All the staff are so amazing and caring. Barbie who arranged events is very special. The residents have a better social life than me. My mum has been here for 5 years and there are no bad points to say about Avon Manor. If I am ever poorly I hope to
end up here. 5 Staff is not nearly enough.
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Review of

Avon Manor

from Clive M (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a wonderful home and the staff are very thoughtful and kind towards the residents and their families.
There is always a lot of activities for residents to get involved in and I'm happy in the knowledge that my mum is very well looked after.
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Review of

Avon Manor

from K G (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is such a friendly, happy care home that I would thoroughly recommend to anyone and am so happy that this home was chosen for my dad. He loves the chicks too!
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Review of

Avon Manor

from Darren L (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
While day-to-day care at Avon Manor initially was satisfactory, our experience regarding my mother's CHC assessment has been deeply distressing.
Since applying, management has been uncooperative and, in our opinion, intentionally obstructive. Most alarmingly, as soon as we applied, detailed care notes
became "bare basic."
The home even deleted video evidence of my mother's extreme distress, citing "Data Protection" while retaining videos of other residents.
They downplayed her condition to the board, claiming she eats well despite documented weight loss. They reported her mobility and speech as "fine" when she cannot string a sentence together and is a high fall risk requiring constant supervision.
They also claimed she was "manageable" despite months of erratic, challenging behaviour.
We are formally escalating this to the CQC and Safeguarding regarding record accuracy and the deletion of evidence. Please be very wary!
Reply from Lisa Moulding, registered Manager at Avon ManorWe take feedback very seriously and are concerned by misrepresentation of the care provided at Avon Manor. All documentation is managed electronically, in accordance with regulatory requirements. Any video evidence is used for intended purposes and then destroyed in line with our policy. Our team work closely with Healthcare Professionals to ensure accurate reporting of a residents needs. We are consistently reviewed as excellent, which is evidenced by many positive reviews. Additionally, the residents husband and LPA thanked us for the wonderful care given to his wife and said that knowing that she was in such kind, capable hands bought the family a huge amount of peace mind, and that it wasn't just the professional support but also the genuine warmth and small moments of connection we all shared with her that meant the most. We encourage the reviewer to contact management as we are committed to transparent and compassionate care and are always willing to investigate concerns.
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Review of

Avon Manor

from I S (Niece of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor is an excellent care home in every way. The way the staff love and care for the residents is outstanding, always going above and beyond. The activities are amazing with a great variety to keep the residents busy. My aunt is always amazingly looked after when she is on respite here, always
has a great time and always eager to return. It's also reassuring to see everything the residents are getting up to on social media too.
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Review of

Avon House

from Pauline M (Daughter-in-law of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't have found a more friendlier home for mum, Avon House is a place you would want for any member of your family. The staff go above and beyond their duties, nothing is too much trouble, they're so helpful. Very attentive to mum's every need. Would highly recommend this home to anyone, the
care is second to none.
Reply from Tracy Reed, Manager at Avon HouseThank you very much for taking the time to write a review for Avon House.
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Review of

Avon House

from Malcolm M (Son of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's extremely satisfying to see my mother being cared for and looked after properly. The staff are very attentive and are always available with no time restrictions. I would happily recommend Avon House.
Reply from Tracy Reed, Manager at Avon HouseThank you very much for taking the time to write a review for Avon House.
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Review of

Avon Manor

from G M (Wife of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avon Manor is a remarkable and exceptional home in every sense. Their compassion and care to the residents is outstanding. The cleanliness, the food, all outstanding. Also, the creativity, therapy,
The love and warmth from staff as you enter the home is very comforting, as when you leave, knowing
your loved one is safe and well cared for.
I can only express my admiration and gratitude.
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Review of

Avon House

from Pam C (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dearest friend was placed in Avon House in early November 2025, as he has dementia. From a wonderful, warm welcome from the start, this home is wonderful, warm and friendly, with very caring staff.
So clean and nicely decorated, great food and nothing too much trouble, even for visitors!
Highly
recommended. 5 stars!
Reply from Tracy Reed, Manager at Avon HouseThankyou so much for taking the time to write a lovely review.
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Review of

Avon Manor

from Kathryn T (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avon Manor is absolutely the best care home ever. Their care and love for my mum has been outstanding. The staff are wonderful, and I thank our lucky stars that she came to live at Avon Manor.
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Review of

Avon Manor

from June K (Sister of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant place. Happy residents. Lovely genuine atmosphere, always keeping busy with activities. It's a lovely place knowing your family loved ones are taken care of. Staff are great.
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Review of

Avon Manor

from T D (Friend of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff, wonderful facilities, caring, clean, I can't think of anything to say to improve the home. Makes me and my family so happy to see Bob so happy and content. The staff definitely go the 'extra mile' for my dear friend.
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Review of

Avon Manor

from Cathy W (Sister of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank and praise the team at Avon Manor enough for all they do for my sister and the other residents. It is a very happy, warm, inviting and friendly home environment. The staff go above and beyond with everything they do with such love and warmth to the finest detail. The amount and range
of activities that is organised and carried out is second to none. I cannot speak highly enough of Avon Manor and their amazing staff.
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Review of

Avon Manor

from S W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor truly cares for the well being of their residents, going above and beyond to ensure that their residents are comfortable and happy. They have given Mum budgies in her room, as Mum had birds growing up. Mum has had to spend a long time in her bed recently and they have provided great joy
and comfort to her. Although Mum had been in her room the staff ensure that Mum is included in any activities or visits. One recent visit saw Mum singing along to a clarinet player. The love, care and attention Mum has received here is exemplary.
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Review of

Avon House

from Ann S (Wife of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Avon House highly enough for their ability to make residents and family members feel safe, comfortable and part of a family.
The building is cosy and decorated with familiar, age appropriate pictures to promote memories and conversations.
The care is resident centred and kind, with
individual needs and interests at the forefront.
My husband was gently encouraged to engage in activities, but allowed to pursue his own interests without being pressured.
I was always kept informed of any changes in his behaviour or health, particularly in the final stages of his condition.
His end of life care was second to none. He was comfortable and a senior carer was with him at the end.
I will always be grateful to the staff at Avon House for their kindness and support to my husband and to me.
Reply from Tracy Reed, Manager at Avon HouseMany thanks for taking the time to write a lovely review for Avon House.
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Review of

Avon House

from Steve W (Son of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Avon House, she has drastically improved. The staff and management are absolutely amazing, it is like a home from home, and my mum, who has dementia, is so happy, it is heartwarming to see her like this and it is total peace of mind for me knowing she is receiving this top level
of care.
Reply from Tracy Reed, Manager at Avon HouseMany thanks for taking the time to write such a lovely review for Avon House.
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Review of

Avon Manor

from Simon W (Husband of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At a time of utter chaos and bleakness, my wife went into Avon Manor. She has now been there for 5 years. I am unable to adequately put into words my feelings about the home, as I do not have any criticisms of the way she has been treated and looked after. It is the complete package in every way with
superb care and mental stimulation, and it leaves me knowing that she is in the best possible place. Thank you all at Avon Manor for what you do and achieve.
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Review of

Avon House

from Stuart P (Son of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in Avon House as a resident for about 16 months. We were very impressed from the outset when we met the Team. We are really glad that Mum is staying at Avon House. Everyone has been exceptionally supportive and professional. The Teams knowledge surrounding Dementia is excellent with
the handling of different situations always being dealt with compassion and understanding. A great Team, well managed and a pleasure to see them regularly.
Reply from Tracy Reed, Manager at Avon HouseMany thanks for taking the time to write a lovely review for Avon House.
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Review of

Avon House

from Jackie D (Wife of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting my husband in care was the most difficult choice I've ever had to make but choosing Avon House was totally the right decision.
The care coordinator was really professional in explaining things on my initial visit but very reassuring that I was doing the right thing for both of us. When the
care manager made the home visit she new exactly how to talk to my husband and soon had him agreeing to
"give it a go".
All the staff were very respectful in the way they treated him but also managed to have a laugh with him along the way which made a real difference.
There were some who went above and beyond and I will always be grateful to them.
There were plenty of activities organised and, although they didn't tend to join in, I'm hopeful that he enjoyed watching. He was also taken out, sometimes to the pub, and I can see from photos that it was a popular outing.
Although the home could do with an update, it's always very clean and the food good and well presented.
Keep up the good work. You're all doing great.
Reply from Tracy Reed, Manager at Avon HouseMany thanks for a lovely review, from the team at Avon House.
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Review of

Avon House

from Sarah G (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home. The home is very clean and well presented. The staff are very kind, helpful and great with my Mum. My Mum is well settled here, well cared for and there is very good entertainment provided by entertainers who come to the home. The staff also provide a lot of activities
for the residents too. They do their best to make every resident feel at home.
Reply from Tracy Reed, Manager at Avon HouseMany thanks for taking the time to review Avon House.
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Awards / Recognitions (5)

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