Avon Manor Care Home, Worthing, West Sussex
Avon Manor Care Home, Worthing, West Sussex
Avon Manor Care Home, Worthing, West Sussex

Avon Manor Care Home provides a friendly, caring and homely atmosphere, encouraging residents to lead an active, dignified and independent life and they utilise Person-Centred Care to fulfil the care needs of the individual.

Worthing is a coastal town in West Sussex that is a very popular retirement destination due to its mild climate.

Avon Manor is a large detached Victorian mansion situated in a pleasant and quiet residential area, within easy reach of Worthing town centre and seafront.

Avon Manor provides a nutritious and varied diet, considering the individual likes, dislikes and special dietary requirements of all residents.

The activity programme is developed by consulting with residents. Many services are offered within the home including visiting hairdressers and chiropodists.

The registered manager Lisa Moulding would be pleased to answer your questions and looks forward to welcoming you for a look around Avon Manor.

Group: Cobham Care Ltd

Person in charge: Lisa Moulding (Registered Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 28

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £900 – £950 (These prices are only a guideline, please contact Avon Manor Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Avon Manor Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Avon Manor Care Home has a Review Score of 9.8 (9.792)

The Review Score of 9.8 (maximum of 10) for Avon Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Avon Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Avon Manor Care Home is calculated as follows: ( (84 Excellents x 5) + (22 Goods x 4) ) ÷ 106 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Avon Manor Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Avon Manor Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Avon Manor Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

In the five years my mother has been a resident I have always found the home to be clean and maintained in a very good condition. All the staff are very pleasant and helpful and obviously do all they can for the people in their care.
As regards to the next section apart from a cup of tea when we visit, I have no knowledge of the catering. I also have no knowledge of the safety/security aspect.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent last 4 years of her life with dementia in Avon Manor. The care she received was superb, caring, friendly and compassionate staff.
Very clean and above all fresh smelling all the time.
My mother was a very particular lady and always immaculately "turned out". I could not have found a better home for her to spend her last years.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has Dementia, she became a resident at Avon Manor 10 months ago. The kind people at Avon Manor have not only looked after our mum but they have helped our family come to terms with what is sadly a lasting illness that our mum will not recover from.
I will always be grateful to the friendly, familiar faces of the staff that greet my wife and I on our visits to see my mum and the endless pots of tea are most welcome.
My mum is cared for in every way inspite of and inclusive of her illness at Avon Manor Care Home. We were told on our first visit that they place much on the fact that to all the residents this is now their Home. In my experience, they have achieved this with my mum.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Care given at Avon Manor Care Home was warm and kind.
Residents treated with dignity and as individuals. A small dog at the home gave great pleasure to a lady who was extremely unhappy after her one dog passed away.
The staff are amazing. I visited at various times of the day they were always patient and helpful.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise or recommend the Avon Manor staff enough for the love and care they have given to my mother-in-law. We recently lost her at the age of 94 but right to the very end and afterwards, they were supportive and caring. We would not have had her for so long without them. I looked at many before being lucky enough to find Avon Manor. I could not recommend it enough.

Thank you to the manager and all your amazing team.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't recommend Avon Manor highly enough over the way they cared for my mother. She settled in very quickly not least because they were so welcoming to her and the attention they gave to her individual needs. Every time I visited it was evident that all the staff were friendly and caring. The home was always clean and the food was home cooked and very tasty. I would like to make special mention of the manager and her deputy, who I believe provide excellent leadership. When my mother was admitted to hospital after a fall, she moved heaven and earth to get her back home and as a result, during the last two months of her life, she was happy and comfortable.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The manager and staff are very friendly and caring. The home is clean and homely. The residents are looked after very well. There is attention to detail and all the residents are dressed well and appropriately. The residents are given choice. There are many activities taking place throughout the week eg. gentle exercise, music. This is a happy home which is very welcoming and comes highly recommended.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Avon Manor is an excellent, caring home where all the staff treat the residents as one big family. The staff are very gentle and encouraging in sometimes very difficult circumstances and where possible will always go with the wishes of the residents. Though of course with dementia that can change from day to day. Avon Manor always liaise with family regarding any medication and inform as soon as a doctor is called. They also provide a variety of entertainment for the residents some of whom will join in. Very patient and flexible regarding feeding, sometimes again in difficult situations.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother had Alzheimer's and wasn't the easiest person to deal with as she was always really independent. The care staff respected this and always treated her with love, kindness and dignity. When she was confined to bed never once did they shut her door or ignore her. They would turn her every hour and see to her every need. They kept a rota on her at all times. They kept her clean and would talk to her all the time. Nothing was too much trouble for them. We use to hear them talking to other residents with nothing but kindness. There was always lots of laughter and love there. I will never be able to thank them all enough. They were wonderful.

How likely would you be to recommend Avon Manor Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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