Avon Manor

50 Manor Road, Worthing BN11 4SH
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9.9 73 Reviews
  • Avon Manor, Worthing
Avon Manor is part of the Cobham Care Group whose first home, Avon House, was one of the first care homes in the area to specialise in Dementia Care. Avon Manor is a detached Victorian mansion situated in a pleasant and quiet residential area with adjacent parking and easy access to public transport. It is also only a short walk to Worthing town centre and the seafront.

The Cobham Care philosophy is that every resident is an individual - individuals’ needs change and therefore need to be continually addressed. In order to achieve this at Avon Manor, information about a resident’s life and loved ones is gathered from relatives soon after admission. This allows the carers to better understand the individual and treat them with a greater degree of sensitivity and understanding. They pride themselves on the friendly, caring and homely atmosphere they provide. Where the residents are encouraged to lead an active, dignified and independent life.

Avon Manor employs 30 care staff who are selected for their kindness, patience and their ability to care for people with dementia. All staff are provided with training in first aid, manual handling, understanding dementia, safeguarding vulnerable adults and other relevant subjects.

28 residents are accommodated in single rooms across three floors - many of which have en-suite facilities. Whilst every room is fully furnished, Avon Manor are pleased to accommodate any personal belongings a resident may wish to bring. All of the living areas are comfortably furnished, especially the three ground floor lounges - one of which is specifically for those seeking peace and quiet.

Please feel free to contact Avon Manor and the Registered Manager would be more than happy to answer any questions you may have. She would also like to invite you to look around Avon Manor at any time to see for yourself what the home has to offer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lisa Moulding (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)

Visiting

  • Please get in touch to arrange a visit at Avon Manor.

Parking

  • A car park is located adjacent to the care home.

Avon Manor Reviews (73)

9.9

Avon Manor has a Review Score of 9.9 (9.918) out of 10, based on 44 reviews in the last 2 years.
Over all time Avon Manor has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avon Manor
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Total of 73, showing 1-20
Review from S W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor truly cares for the well being of their residents, going above and beyond to ensure that their residents are comfortable and happy. They have given Mum budgies in her room, as Mum had birds growing up. Mum has had to spend a long time in her bed recently and they have provided great joy
and comfort to her. Although Mum had been in her room the staff ensure that Mum is included in any activities or visits. One recent visit saw Mum singing along to a clarinet player. The love, care and attention Mum has received here is exemplary.
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Review from Simon W (Husband of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At a time of utter chaos and bleakness, my wife went into Avon Manor. She has now been there for 5 years. I am unable to adequately put into words my feelings about the home, as I do not have any criticisms of the way she has been treated and looked after. It is the complete package in every way with
superb care and mental stimulation, and it leaves me knowing that she is in the best possible place. Thank you all at Avon Manor for what you do and achieve.
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Review from L R (Daughter-in-law of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased with the level of care, compassion and support given to our Mum. She arrived at Avon Manor in December 2024 and has settled into her new home so well. The staff are absolutely amazing, residents are kept really busy with a great variety of activities on offer throughout the week, which
helps to enrich their lives.
We are so grateful for all the care that Mum receives at Avon Manor, and we wouldn't hesitate to recommend it to other families.
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Review from Paul W (Son-in-law of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother-in-law has come into Avon Manor. She has improved immensely she is well looked after cared for the staff being very friendly very helpful and very caring. always very friendly to visitors and patients. Nothing is too much trouble.
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Review from M G (Son-in-law of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor is a wonderful place should you be trying to make the oh so difficult decision to move a loved one into care. 'The Manor' is a real Family, providing love , laughter and entertainment every day. It is such a stimulating environment and I am convinced helps keep all the residents on an even
plane, ensuring they retain both dignity and a precious piece what makes them the person you know and love. The staffing levels are noticeably significant ensuring that there is always a carer on hand, to help and encourage the residents. Kindness is the key ingredient and this is delivered 24/7. Residents are often found out and about on outings that suit their own special needs and are not confined to the home environment. I always get the feeling I have been somewhere special when I visit never leaving anxious and steadfast that the decision was made for the very best reasons and in the interest of my dear Mother in Law who continues to thrive and get the most out of her experience.
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Review from J W (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't put into words how happy I am with this care home
My mum is so well looked after always clean very well cared for .
There's so much for them to do and keep them occupied
Food looks amazing .
Home is always clean staff are amazing
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Review from Adrian C (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Avon Manor for over 2 years and it is wonderful to see how happy he is. There is always something going on to keep him occupied. All the staff are amazing and we know he is in a caring and safe environment.
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Review from Richard G (Son of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor is an excellent care home. The staff were very friendly and attentive. My father said he liked it there and it was a shame that he was unable to stay for longer. I'm sure he would have continued to have terrific support.
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Review from V B (Son of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avon Manor Is the best Care home in the area, I am so lucky that my mum is there, the staff are very attentive and caring. Treating my mum with great dignity. They do their best to make sure she is included in the activities but also respect her privacy.
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Review from Tracey U (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Avon Manor for 3 1/2 years now. He has ways had outstanding care. He is very happy there. The social media posts are greatly reassuring to myself and family as everyone always looks so happy.
Friends often comment on how well dad looks and we'll looked after.
He has never asked to
go home from the moment he went in there.
The entertainment put on for them is so engaging and trys to involve everyone.
The staff are amazing and always happy to help. Couldn't recommend Avon Manor highly enough and I often do.
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Review from M G (Son of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Avon Manor in the middle of Feb 2025. In that time the manager and all staff could not have been more approachable or friendly. They have always taken the time to talk to me about concerns and my Dad's ongoing care. They are flexible and completely focused on keeping him safe and comfortable.
So far I am extremely impressed with the facilities and the level of service provided.
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Review from D P (Son-in-law of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad suffers from dementia and had reached a stage where he needed full time care. We secured a place for him at Avon Manor, and we have been so pleased with the level of care, respect and engagement that all of the staff provide dad. They work very hard to make it the best possible environment.
It is not easy but the team are caring, fun, and keep dad happy and entertained with a regular set of activities from singing and dancing to celebrations on significant days like Easter or St Patrick's Day. Dad is very happy, which makes us happy.
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Review from K G (Daughter-in-law of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law has been at Avon Manor since October 2024, she has been very well cared for, the carers are very good, nothing is too much trouble.
I am regularly kept up-to-date regarding all aspects of her care.
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Review from Julie E (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the quality of care that this care home provides enough. Having to move my father into full time care was a very difficult decision. We tried two other care homes more local to where the family lives, one with an outstanding CQC rating, but neither were able to provide the care my father
so desperately needed and he became very withdrawn and unhappy.
Avon Manor were literally life savers, and I was even able to take him for day visits before moving him in. Since arriving last year, they really took time to get to know and understand him, and we are now so very lucky that he is back to being his happy, gentle and kind self. The team genuinely care about their residents, include them in all decisions and discussions, are gentle, patient and very kind and go way and above in order to provide person centred care for each of their residents. For the first time since his diagnosis nearly 10 years ago, I can finally relax and know he is being truly looked after.
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Review from Mandy A (Niece of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy that our Aunt is a resident at Avon Manor. She has been here for five years now. We have complete confidence in the care that she receives. We are always contacted with any concerns. The staff have been very supportive and accommodating in dealing with both her needs and some
difficult circumstances we have had. All the staff we have encountered from the management to the care staff have always been friendly, welcoming and kind. We have always enjoyed the events that Avon Manor put on for families and residents and love seeing the fun the residents have every week via photographs on social media. We would definitely recommend Avon Manor.
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Review from John P (Son-in-law of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't wish for a better care home for our precious mother. She is so loved and well cared for, it's like an extension of our family. We know every resident and carer by first name and as a family join in with every activity. They are entertained, stimulated and get the best care from the best carers.
Avon Manor is the best in Sussex.
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Review from Ian F (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really appreciate all the hard work and care the staff put into looking after my mum, making sure she has as an enriching and active life at Avon Manor as possible.
My dad unexpectedly passed away so Mum was moved into the home at short notice. This was handled with professionalism and understanding
of my circumstances which made that process easier to deal with. After a settling-in period, Mum has shown some really positive changes to her mood and she seems to really engage with all the amazing activities the residents are offered.
As I live abroad I don't get to visit her as much as I would like, but the staff are happy to ensure I get to speak to her on video calls weekly which are invaluable. I feel extremely comfortable that Mum is getting the best care possible at Avon Manor.
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Review from D B (Sister of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother came to this care home in December 2023 and has been kept busy since his arrival with listening or joining in with the activities.
I have been impressed with the way in which any agitation is diffused with calm words, humour and patience and with no lack of dignity all around.
The kindness
shown and effort for birthdays and all the trouble taken to add fun into the days of celebration or marked days throughout the year makes the residence more like a "home". The staff are lovely and all so kind and cannot be commended enough. I feel we are lucky to have found Avon Manor.
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Review from Allison K (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Avon Manor since January after being at another home for the previous 3 months, the contrast is unbelievable. From the first visit, we were made to feel so welcome and I immediately knew this was where my dad needed to be. The staff and management are fantastic, so caring
and engaging with all the residents. There are lots of different activities with regular posts on social media showing genuine joy. Each person is treated with dignity and as an individual, not as a patient or inconvenience. Avon Manor really isn't a care home like any other, it's a home that cares!
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Review from Rob T (Son of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff really do look out for Mum, they know her moods and how independent she wants to be. They know when to leave her alone and when to retry providing care.
Mum is chairbound now and doesn't like much noise and input and the team has found a great solution which means that Mum isn't isolated,
the home has a "snug" where Mum can sit and this means she meets the other residents and can interact at a slower, more personal pace. It's a great compromise and I'm really pleased it seems to be working. It is another indication that the staff think of Mum as an individual and are looking for solutions to suit her personally.
I'm really pleased with the service and level of care that Avon Manor provides for Mum.
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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Avon Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.918 for Avon Manor is calculated as follows: ( (481 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 523 Ratings = 4.918
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon Manor is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Lisa

Lisa Moulding

Job Title: Registered Manager Joined: 1996

Over 26 years of experience in all aspects of care at Avon Manor.


Lisa has a passion for Dementia and enabling individuals to live as independently as possible with support from herself and her team.


Qualified to NVQ Level 4
Registered Managers Award (RMA)
Currently undertaking a Healthcare Practitioners award
West Sussex Care Accolades 2014 – the Lifelong Learner Award


6 Steps For End Of Life Care, run by St Barnabas Hospice
Regularly attends conferences and seminars to keep abreast of the changing approaches to dementia
Works with the outside community to encourage interest in the care, as a career option for school leavers
Completed a Foundation Degree course at the University of Brighton in ‘Dementia: A Person-centred Approach’
During her spare time, Lisa enjoys spending time with her family, riding her horse and walking her dogs.

Frequently Asked Questions about Avon Manor

What types of Care is Avon Manor registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avon Manor have?

There are 28 Single Rooms.

What are the Facilities & Services at Avon Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avon Manor to the centre of Worthing?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Manor to verify any information. View our terms and conditions. Avon Manor has an Enhanced Service - more info.