Avon Manor

Fantastic staff, wonderful facilities, caring, clean, I can't think of anything to say to improve the home. Makes me and my family so happy to see Bob so happy and content. The staff definitely go the 'extra mile' for my dear friend.

Avon Manor truly cares for the well being of their residents, going above and beyond to ensure that their residents are comfortable and happy. They have given Mum budgies in her room, as Mum had birds growing up. Mum has had to spend a long time in her bed recently and they have provided great joy and comfort to her. Although Mum had been in her room the staff ensure that Mum is included in any activities or visits. One recent visit saw Mum singing along to a clarinet player. The love, care and attention Mum has received here is exemplary.

At a time of utter chaos and bleakness, my wife went into Avon Manor. She has now been there for 5 years. I am unable to adequately put into words my feelings about the home, as I do not have any criticisms of the way she has been treated and looked after. It is the complete package in every way with superb care and mental stimulation, and it leaves me knowing that she is in the best possible place. Thank you all at Avon Manor for what you do and achieve.

We are so grateful for all the care that Mum receives at Avon Manor, and we wouldn't hesitate to recommend it to other families.

Since my mother-in-law has come into Avon Manor. She has improved immensely she is well looked after cared for the staff being very friendly very helpful and very caring. always very friendly to visitors and patients. Nothing is too much trouble.

Avon Manor is a wonderful place should you be trying to make the oh so difficult decision to move a loved one into care. 'The Manor' is a real Family, providing love , laughter and entertainment every day. It is such a stimulating environment and I am convinced helps keep all the residents on an even plane, ensuring they retain both dignity and a precious piece what makes them the person you know and love. The staffing levels are noticeably significant ensuring that there is always a carer on hand, to help and encourage the residents. Kindness is the key ingredient and this is delivered 24/7. Residents are often found out and about on outings that suit their own special needs and are not confined to the home environment. I always get the feeling I have been somewhere special when I visit never leaving anxious and steadfast that the decision was made for the very best reasons and in the interest of my dear Mother in Law who continues to thrive and get the most out of her experience.

Home is always clean staff are amazing

Dad has been in Avon Manor for over 2 years and it is wonderful to see how happy he is. There is always something going on to keep him occupied. All the staff are amazing and we know he is in a caring and safe environment.

Avon Manor is an excellent care home. The staff were very friendly and attentive. My father said he liked it there and it was a shame that he was unable to stay for longer. I'm sure he would have continued to have terrific support.

Avon Manor Is the best Care home in the area, I am so lucky that my mum is there, the staff are very attentive and caring. Treating my mum with great dignity. They do their best to make sure she is included in the activities but also respect her privacy.

The staff are amazing and always happy to help. Couldn't recommend Avon Manor highly enough and I often do.

My Dad moved into Avon Manor in the middle of Feb 2025. In that time the manager and all staff could not have been more approachable or friendly. They have always taken the time to talk to me about concerns and my Dad's ongoing care. They are flexible and completely focused on keeping him safe and comfortable. So far I am extremely impressed with the facilities and the level of service provided.

Our dad suffers from dementia and had reached a stage where he needed full time care. We secured a place for him at Avon Manor, and we have been so pleased with the level of care, respect and engagement that all of the staff provide dad. They work very hard to make it the best possible environment. It is not easy but the team are caring, fun, and keep dad happy and entertained with a regular set of activities from singing and dancing to celebrations on significant days like Easter or St Patrick's Day. Dad is very happy, which makes us happy.

I am regularly kept up-to-date regarding all aspects of her care.

Avon Manor were literally life savers, and I was even able to take him for day visits before moving him in. Since arriving last year, they really took time to get to know and understand him, and we are now so very lucky that he is back to being his happy, gentle and kind self. The team genuinely care about their residents, include them in all decisions and discussions, are gentle, patient and very kind and go way and above in order to provide person centred care for each of their residents. For the first time since his diagnosis nearly 10 years ago, I can finally relax and know he is being truly looked after.

We are extremely happy that our Aunt is a resident at Avon Manor. She has been here for five years now. We have complete confidence in the care that she receives. We are always contacted with any concerns. The staff have been very supportive and accommodating in dealing with both her needs and some difficult circumstances we have had. All the staff we have encountered from the management to the care staff have always been friendly, welcoming and kind. We have always enjoyed the events that Avon Manor put on for families and residents and love seeing the fun the residents have every week via photographs on social media. We would definitely recommend Avon Manor.

I couldn't wish for a better care home for our precious mother. She is so loved and well cared for, it's like an extension of our family. We know every resident and carer by first name and as a family join in with every activity. They are entertained, stimulated and get the best care from the best carers. Avon Manor is the best in Sussex.

As I live abroad I don't get to visit her as much as I would like, but the staff are happy to ensure I get to speak to her on video calls weekly which are invaluable. I feel extremely comfortable that Mum is getting the best care possible at Avon Manor.

The kindness shown and effort for birthdays and all the trouble taken to add fun into the days of celebration or marked days throughout the year makes the residence more like a "home". The staff are lovely and all so kind and cannot be commended enough. I feel we are lucky to have found Avon Manor.

My Dad has been a resident at Avon Manor since January after being at another home for the previous 3 months, the contrast is unbelievable. From the first visit, we were made to feel so welcome and I immediately knew this was where my dad needed to be. The staff and management are fantastic, so caring and engaging with all the residents. There are lots of different activities with regular posts on social media showing genuine joy. Each person is treated with dignity and as an individual, not as a patient or inconvenience. Avon Manor really isn't a care home like any other, it's a home that cares!