Care Homes Owned by South Coast Nursing Homes Ltd in East Sussex

a beautiful hotel. I can't thank them enough for the kindness shown to my dad, myself and my family.

stayed in we couldn't be more pleased with the care, cleanliness, attitude and running of the home. Mum has settled well and enjoys living there - not just because the food is great but also as there is plenty going on, regular activities and friendly staff. The staff deserve high praise - they are professional, fun, kind and attentive and bend over backwards to accommodate mums needs . Mums room is really clean and spacious and they have been supportive of personalisation and additions. Having looked at many other places I really think this is one of the best. We are so relieved to know she is in good hands.

feel he's at home.

My medication, which is quite important for managing my conditions, was always given on time by the lovely nurses. I can't praise the carers and nurses enough. During the night, there is always carers on hand when I require assistance. My only slight issue was always feeling during the day like a little bit of a pain when asking for things as the staff were always so busy, but I was never made to feel like this, just a personal feeling. The home is very clean and tidy, the housekeeping staff are attentive to cleaning the bedrooms and communal areas every day of the week. It would have been nice for the manager to pop by and say hello and introduce himself, but this is not a massive issue.

demeanour and a kind word.
The care of my mother during the last two weeks of her life was exemplary. There was huge attention
to detail, excellent communication with myself and the family and a sense that 'nothing was too much trouble'.
It is a great comfort to me to know that my mother was so beautifully looked after at the end of her life.
As a retired nurse I fully appreciate the skilled nature of the work that you do. Not only the practical element of the work, but also the empathy demonstrated by all the staff. The ability to consistently demonstrate such an empathetic attitude is a credit to all those individuals - but also the organisation within which they work.

really well looked after and they treat her with the respect and dignity she deserves. The food is lovely, with a varied menu each day, which my mum loves, and now eats foods she would not eat before. The building is always clean and the facilities and activities that my mum does each day are amazing. Every staff member treats my mum like their own mum and also know every resident by their first name and nothing is too much. I would like to say a big thank you to all the staff at Blatchington Manor Care Home for being an amazing support to my mum, myself and my family.

clean. The food was very good.
We viewed several other homes before Blatchington Manor and hated them, we worried we wouldn't find anything suitable but Blatchington Manor restored our faith. We will have no hesitation in arranging respite care there for my father whenever necessary, we know he'll be happy there and we'll be confident in the care he'll receive.
A beautiful home with an excellent team of people.

care, treatment and activities is palpable. It is an hour's travel for me, but it's worth it for Mum's care and happiness.

gay couple, I appreciate the way staff are sensitive to this and draw back to allow me to feed my partner and listen to music in privacy.

from the home has been excellent with incidents concerning our mum detailed on the app and by phone call. The house and garden are lovely and all staff are friendly and helpful. Thanks so much for what you do

in Blatchington. They certainly deserve a better remuneration for their great work!

there. There is much for her to join in with or just observe. The surroundings are lovely. Blessed to have found this place.

content and well looked after. She loves her garden view and the activities.

as email correspondence. Family and visitors are always welcome at any time - including Mum's dog.
The activities team are very committed to enhancing the experience of residents throughout the day and evenings. We're impressed by the range and frequency, e.g. singing, dancing, quizzes, crafts, art, rickshaw rides to the beach; walking to the local church; visits to local nurseries and schools; celebrations and events.
Everywhere is clean, bright and comfortable. The garden areas are stunning.
It was a hard decision to place Mum in a care home but the environment and the people helped to settle her. We're reassured she is better supported with all that's on offer and she is safe and secure.