Care Homes Owned by South Coast Nursing Homes Ltd in West Sussex

So grateful to all staff your hard work and dedication is very much appreciated! This nursing home is so nice everyone is so good and helpful. Bruce is indeed in the right place he is having the best care he could possibly receive so it's a massive thank you from both of us!

I am so very happy with the Berkeley Lodge. The staff have been very cooperative, empathetic and the care that has been received has been excellent. The room is clean and big. The food has been delicious. The management has been understanding and approachable.

There are no words to describe how incredibly grateful we are to Eastridge Manor for the care they are giving to my father in law. The staff are so kind, so patient, so professional, so empathetic.

He has now lived there for almost a year.

My husband and I visited 9 homes in total while looking and Eastridge stood out for its homeliness, peacefulness and we got a really good feeling from everyone we encountered. The decor isn't brand new and we *loved* that; lots of the others we saw felt more like modern hotels. Not very homely for an 84 year old.

Our standards are very high in general and it's been a very long time that a company/service has exceeded our expectations.

We tell them at every opportunity how grateful we are to them.

I came here 2 weeks ago, because I wanted some convalescent care after a stay in hospital. I have been very comfortable and feel well cared for. I was fortunate that Poets had a room available, and that I am able to extend my stay on a weekly basis- I appreciate this flexibility. There is a good staff/guest ratio, and staff are helpful, friendly + professional!

Had the care she has received been other than of the highest standard, she would no longer be with us.

I was in respite care for three weeks. All staff were so caring, attentive, and understanding. My accommodation was bright & modern with a walk in wet room, I very much appreciated the hoist assisted bathroom. The cleanliness of the home was exceptional, Such a great location, The food was delicious with a very varied menu, certainly plenty of choice. I would recommend respite & long stay residency.

I have great confidence in the team and feel reassured knowing that my father is being well looked after. I would highly recommend this care home to anyone looking for a safe, caring and supportive environment for a loved one.

I have had the opportunity to visit and stay on 2 occasions for respite and now full time. A perfect place which oozes comfort. From the outside approach with its clean windows and nice looking building says it all - on entering your met with a warm, friendly approach from all staff and it continues through the building with nice, comfortable rooms tv and conservatory. Meeting areas for visitors incl places restaurant in the centre which a open appeal the place has that nice place to live from nice rooms etc

My husband spent 2 weeks at Fernbank in August whilst I visited family in America. This was the second respite visit, so he knew the routine which made it less worrying for him. Luckily the same room was available, and we were able to have the bed raised which helped getting in and out easier. He also knew one of the residents from before, and had visited him regularly, so all in all it was a good two weeks. Nobody really wants to leave their nearest and dearest in a home, but this was as good as it could have been. The staff are all very kind and welcoming and will do anything they can to make your stay a happy stay. Thank you to them all.

Staff could not have been more attentive, caring, and friendly - full marks. Food could have been better although nutritious and fresh. and staff do what they can to personalise. Lots of extra tea and biscuits. Lacking a garden, could have done with one in the hot weather but nice terrace. Every effort made to place with known residents at mealtimes.

Mum arrived at Pentlands 6 months ago, recovering from a hip operation and a leg ulcer. Thanks to the wonderful care at the home the ulcer has healed completely and she is able to get around her new environment with the help of a frame. The staff are very friendly and of course - caring. Many of them have been on the team for several years and this continuity of care is very evident. Every effort is made to involve Mum in the well-designed daily activities, and she has made friends with other residents through eating together in the dining room. I am welcome to visit her at any time and I have made friends with other family members of Pentlands' residents. I have no hesitation in recommending Pentlands to friends and family, knowing their loved one will receive the same excellent care that is benefiting my mum.

The carers park up residents in a mish mash manner i.e. pathways to garden get blocked so mobile wheelchair users have difficulty getting out.

Thank you. Amazing

He's been in residence for 6 weeks so far and he looks so much healthier.

My mum has been a Rookwood care home for two years, the home is managed very well and the care she receives here is exceptional, she has Alzheimer's and struggles with day to day tasks but she is always clean tidy and dressed nicely, I can tell she is very comfortable with the staff and at Rookwood as she often says how friendly everyone is. The meal options here are varied and when I see the menu there is always an option I know my mum will like, the staff and kitchen are very flexible and will offer an alternative if my mum really doesn't fancy anything from the set menu, the home is always kept spotlessly clean and tidy, and the laundry keep my mums clothes clean and nicely ironed and they don't loose or shrink my mums clothes either, fantastic. Rookwood puts on daily activities ranging from exercise to indoor bowling, bingo, quizzes, pamper days, it is a lovely thriving atmosphere for my mum, all staff are really approachable and friendly. Well done Rookwood.

My Mums care since being at Rookwood is excellent. She settled in well and is treated with kindness and respect. She looks forward to the daily exercises and loves spending time in the beautiful garden. She enjoys the food and homemade cake. There are a range of activities, nail care, hairdressing and chiropody services. The staff are friendly and caring and Zoe is always supportive, approachable and helpful.

More outside trips would be welcome.

Nothing appears to be too much trouble and like us my wife's cousins who is there 24/7 has the same view of the home.

I honestly cannot sing the praises of the team enough. They have made such a positive difference to Mum's life, and we will

Lunch is a busy time; with a rotation of chefs and a varied menu the meals are generally good and sometimes excellent.