Care Homes Owned by South Coast Nursing Homes Ltd in West Sussex

I have had a very good experience with East ridge manor , my father is very happy there and I find the staff to be excellent. They are always friendly and cheerful and when I phone to find out how my father is they are always very helpful. I can't imagine my dad being in a better place or being better looked after. It is great peace of mind to know that he is in the right place .

There is quite often a bit of a wait to get in to the home when reception isn't occupied.

Circumstances dictated I had to be cared for, and I could not have found a better Nursing/care Home.

Very friendly staff & management team. listen to my mothers wishes & do best to be helpful. Treat her with respect. Lovely bright accomodation with lovely bistro room overlooking Gardens which are well kept. Thoughtful menu to cater for all with set meals but opportunity to order other food if you wish. Rotating 4 week menu choices. Staff are attentive and any issues are dealt with quickly.

Fernbank is such a friendly place. Mum describes it as the next best thing to home; she has had two respite stays there and this second one she quickly settled back into the comfortable rythmn of the home.

The family have appreciated the expertise and professional manner of management here and the kindness of care staff. We were lucky to find this place. It's hard to imagine a better one.

With our best wishes and deepest thanks we are already planning aother stay in january.

The Poets is a beautiful place. The facilities are great and the staff - on the whole - very good. Where it falls down to some extent is in regard to food (more especially food that has to be served at level 5 and below, where the word monotonous springs to mind) and communication. Hence only 3 stars for management. Also, the care - the nursing - tends to be re-active rather than pro-active - but this is true of many / all (?) nursing homes in my experience. So, good overall.

Lastly the staff are the best ever - kind, caring, and always there to give support.

My Mother was made to feel very welcome despite her concerns and she is now very settled. The staff are lovely and very attentive. The food provided by the kitchen is also very good. I'm also impressed by the number of activities they organise for the residents.

I always look forward to visiting and I have no hesitation in recommending this superb care home.

I'm very happy with Fernbank and would have no hesitation in recommending it.

The manager and staff are available for any questions I might have. In all Peter settled very quicky and seems comfortable in his surroundings.

So grateful to all staff your hard work and dedication is very much appreciated! This nursing home is so nice everyone is so good and helpful. Bruce is indeed in the right place he is having the best care he could possibly receive so it's a massive thank you from both of us!

I am so very happy with the Berkeley Lodge. The staff have been very cooperative, empathetic and the care that has been received has been excellent. The room is clean and big. The food has been delicious. The management has been understanding and approachable.

There are no words to describe how incredibly grateful we are to Eastridge Manor for the care they are giving to my father in law. The staff are so kind, so patient, so professional, so empathetic.

He has now lived there for almost a year.

My husband and I visited 9 homes in total while looking and Eastridge stood out for its homeliness, peacefulness and we got a really good feeling from everyone we encountered. The decor isn't brand new and we *loved* that; lots of the others we saw felt more like modern hotels. Not very homely for an 84 year old.

Our standards are very high in general and it's been a very long time that a company/service has exceeded our expectations.

We tell them at every opportunity how grateful we are to them.

I came here 2 weeks ago, because I wanted some convalescent care after a stay in hospital. I have been very comfortable and feel well cared for. I was fortunate that Poets had a room available, and that I am able to extend my stay on a weekly basis- I appreciate this flexibility. There is a good staff/guest ratio, and staff are helpful, friendly + professional!

Had the care she has received been other than of the highest standard, she would no longer be with us.

I was in respite care for three weeks. All staff were so caring, attentive, and understanding. My accommodation was bright & modern with a walk in wet room, I very much appreciated the hoist assisted bathroom. The cleanliness of the home was exceptional, Such a great location, The food was delicious with a very varied menu, certainly plenty of choice. I would recommend respite & long stay residency.

I have great confidence in the team and feel reassured knowing that my father is being well looked after. I would highly recommend this care home to anyone looking for a safe, caring and supportive environment for a loved one.