South Coast Nursing Homes Ltd in West Sussex | 7 Care Homes

Review of
Fernbank Residential Home
from Julie R (Niece of Resident) published on 1 August 2025

Submitted via Website • Report

Overall Experience

Our aunt has resided at Fernbank for over 3 years and is very happy here and can highly recommend! Fernbank really is a 'home from home' and doesn't feel like a 'care home' at all, more like a 5-star hotel, along with the dedicated team who work there and who go above and beyond in providing a caring,

friendly, nurturing approach for all. I could write a long list of all the amazing features about the home, but a previous comment on here (1st July) sums it all up. All I can add is just go and look for yourself, and I promise, you won't be disappointed.

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Review of
Berkeley Lodge Nursing Home
from B E (Son of Resident) published on 1 August 2025

Submitted via Postal Card • Report

Overall Experience

Our overall impression is of a very well run and caring nursing home.
We regularly visit however these visits are becoming increasingly short due to our mother's condition.
Our mother is unable to communicate so we do not have a complete picture of her care currently but historically it has been

very good.

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Review of
Berkeley Lodge Nursing Home
from Nici P (Daughter of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care, lovely staff from cleaners, carers, reception & nursing staff. Simply not enough adjectives to express the nursing home, I'm delighted with the overall care and most importantly keeping me updated with any issues.

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Review of
Fernbank Residential Home
from Sally W (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

My mother has been here since March 2025. She started in respite, but then decided to stay. The staff are genuinely really kind, caring and obviously efficient. Feels like a family environment. Very helpful and responsive to any requirements or questions. The food is great. Varied with daily choices,

special requests etc, well presented, healthy, appetising. Lovely communal dining room, or clients can eat in their own room if they want.

There is a choice of communal areas, some quiet, some busier. Plus an outside courtyard and garden. Rooms are good. We were given a tour and a choice of rooms available. It's very close to Worthing Town centre, so easy for trips out. This really is a good safe place with caring staff. Highly recommend. We took a tour of several care homes before concluding this was the best place to try initially for respite care, now long-term care. We are all happy with our choice.

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Review of
Pentlands
from Susie T (Daughter of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

My mother in law resided in Pentlands from November 2021 as she required nursing care. From the start she was happy in her new home, loving her spacious, spotlessly clean, light room. However, it was the brilliant, attentive, supportive care she received that helped her settle so quickly making her

feel safe and secure in her new situation and surroundings. She came to regard all the amazing staff, in all roles, as her extended family. They took the time to know her and what she enjoyed, whether it was a treat of delicious cake at a local coffee shop or in her room, a competitive game of Scrabble or a good natter. All this on top of providing her with the daily care she needed. Her final years were spent in great comfort and were as full as possible. We will always be grateful to the whole team lead by their excellent manager who was always so professional and compassionate.

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Review of
Berkeley Lodge Nursing Home
from Tamara E (Daughter of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience

My father was a resident at Berkeley Lodge for just over 2 years. My mother and I visitied him regularly and we were privileged to see the kindness and patience of the staff who looked after him. They really took the trouble to get to know him and he was treated with dignity and good humour. Our family

very much appreciate the way he was looked after and the way we were made to feel like part of the family. It was lovely to witness and sometimes join in with the activities organised for the residents. Communication and information sharing was excellent, as was the delcious food and refreshments. I particularly appreciate the thoughtful way the team looked after me during the last few weeks of my father's life. My heartfelt thanks to everyone.

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Review of
Berkeley Lodge Nursing Home
from Adrian P (Son of Resident) published on 19 May 2025

Submitted via Website • Report

Overall Experience

Mum spent almost 2 years in the care of the wonderful staff at Berkeley Lodge. I don't use the word care lightly because I always witnessed exceptionally attentive care whenever I visited my mum. Management were responsive and punctual when contacted and I always felt they had my mum's best interests

at heart and even though she had advanced dementia she was always treated as a human being with her own feelings and opinions. Even when my mum passed away recently they made us feel that she was part of a family and would be genuinely missed and we thank them for that. Thank you to all at Berkeley and I'll be booking in my own space soon :)

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Review of
Pentlands
from Philippa C (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

Pentlands Care Home has exceeded all our expectations in the care for my mother in the final few months of her life. All the staff are truly dedicated, offering an extremely high level of care. The care home is extremely clean and well maintained with large en-suite bedrooms and a lovely home from

home feel. My mum enjoyed the programme of social activities which are organised daily by the brilliant activity coordinators. The food is of a very high standard and the chefs are extremely accommodating and kind, nothing was too much trouble.

Most importantly, the staff treated my mother with dignity and kindness. It has been extremely reassuring to know that my mum not only received excellent care, but was also surrounded by people who truly care - nothing was too much trouble. I can't thank Pentlands enough for this wonderful experience, not only for my mum but for the whole family. THANK YOU from the bottom of my heart, my family and I will always be so grateful.

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Review of
Fernbank Residential Home
from K R (Son of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Fernbank for over a year now and the family are very satisfied with level of care and support she receives. The staff are very friendly and helpful and there is always a very welcoming feel when you enter the home. Her room is comfortable and clean and the home has

two spacious lounges for relaxation, socialising with other residents and group activities. There is also an enclosed conservatory area and outdoor gardens, where my mother likes to sit when it's warm and the sun is out. The garden areas could perhaps do with bit more attention regarding the planting to make it an even more enjoyable place to sit. My mother enjoys the food and staff are always on hand for those additional cups of tea or coffee when required.

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Review of
Fernbank Residential Home
from Dave M (Son of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

All staff have been outstanding in the care of my mother who has dementia!
The constant care and supervision she receives has been outstanding in the 12 months she has been a resident. It is reassuring for us as a family that if anything untoward happens, she will get immediate attention!

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Review of
Rookwood
from S G (Friend of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

The care and attention to detail is fantastic. The staff are caring and friendly, always polite to people and visitors offered tea/coffee in the afternoon.

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Review of
Fernbank Residential Home
from H R (Daughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

My father has been a resident at Fernbank for just over 5 years and, in that time he has received an excellent standard of care ....both physically and mentally. The staff are always friendly and cheerful when I visit Dad and his room is kept clean and tidy. On the one occasion we did have to complain

about something, the matter was dealt with appropriately and swiftly and with the residents' well being in mind. My one suggestion for improvement would be for the garden area to be more accessible for residents and visitors but. with limited space I appreciate this is not easily rectified.

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Review of
Pentlands
from L C (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Thank you for making this last season of my mum's life so comfortable. I watched the staff care for her with tender gentleness as if she was your own relative. You made her feel safe and secure and even though she wasn't able to articulate that herself, just to see her smile at you said it all and in

so doing you were a huge support to me as well. From the nursing staff to carers, activity staff, chefs, cleaner and admin... you have all bee wonderful.

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Review of
Fernbank Residential Home
from M B (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mother has received excellent care since she went into Fernbank a couple of months ago. All the staff have been so friendly and helpful and genuinely care about the residents. Nothing is too much trouble, and they have gone the extra mile to help with on-going care. The facilities are really good

and the place is kept very clean and tidy. Food is also very good and the staff will always offer to provide a drink and biscuits or cake when we visit. I am happy to recommend Fernbank Care Home.

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Review of
The Poets
from S R (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My mother moved to The Poets when she was no longer able to look after herself in her own home. The care that she was given by the kind and thoughtful staff was excellent . The domestic facilities such as laundry was very efficient, the meals and snacks were tasty and well-presented. When my mother

needed end of life care, her care plan was adapted seamlessly and she received the very best care and support in surroundings with which she had become familiar and where our family were able to stay with while the nursing staff continued with their care, of my mother. I felt like the The Poets was my home too!

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Review of
Fernbank Residential Home
from C H (Respite Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

This is the second time I have been here for respite care and it has not disappointed me again. All the staff are first class, food very good, and the surrounding are spacious and well maintained and very clean. What more could you want.

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Review of
Fernbank Residential Home
from A B (Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I was very well looked after during my respite time at Fernbank. The staff are very helpful and very friendly. Very well run home I would definitely recommend. Many thanks to the excellent staff.

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Review of
Fernbank Residential Home
from Denise P (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Fernbank feels like a family. Every member of staff from carers to maintenance and kitchen staff knows and treats the residents with respect and compassion. The home is very clean and well maintained and everyone is warmly welcomed.
There is always staff popping in for a friendly chat or just making

sure mum is okay. I am very happy with the care and attention mum receives and more importantly, mum is happy at Fernbank. I would not hesitate to recommend this very caring home.

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Review of
White Lodge
from Nancy L (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mother was a resident at White Lodge for over 6 years until December 2024 when her care needs increased. She has therefore now moved to a nursing home run by the same company. She settled very well at White Lodge. She knew all the staff and they knew her and she had a good bond with them all. All

the staff are friendly and respectful and go above and beyond to look after the residents. My mother much enjoyed the food and was able to have her favourite dishes. White Lodge have a very good range of activities. The manager and head of care are both very approachable and caring and do their best to make White Lodge a welcoming environment. I would recommend White Lodge.

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Review of
Berkeley Lodge Nursing Home
from Meher S (Wife of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been at Berkeley Lodge Nursing Home since October 2024 and so far, I am very impressed with his care. He is treated with respect and dignity. The staff are very patient, supportive and professional. The place is clean and the food very good. An establishment runs smoothly if it is led

by a capable management team and I can't praise the manager enough - she is professional and always has time for the family - an asset to Berkeley Lodge.

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Care Homes Owned by South Coast Nursing Homes Ltd in West Sussex

South Coast Nursing Homes Ltd Locations in West Sussex (7)

South Coast Nursing Homes Ltd Reviews in West Sussex (280)

Fernbank Residential Home

Berkeley Lodge Nursing Home

Berkeley Lodge Nursing Home

Fernbank Residential Home

Pentlands

Berkeley Lodge Nursing Home

Berkeley Lodge Nursing Home

Pentlands

Fernbank Residential Home

Fernbank Residential Home

Rookwood

Fernbank Residential Home

Pentlands

Fernbank Residential Home

The Poets

Fernbank Residential Home

Fernbank Residential Home

Fernbank Residential Home

White Lodge

Berkeley Lodge Nursing Home

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