South Coast Nursing Homes Ltd in West Sussex | 7 Care Homes

Review of
Berkeley Lodge Nursing Home
from S C (Daughter of Resident) published on 7 February 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident at Berkeley Lodge for just over 2 years now, she is so happy and settled here it truly does feel like a family home. Mum has always been treated with the upmost dignity, respect and kindness by all the staff, who are all so very friendly, approachable and supportive to myself

and my family as well. It is so reassuring to that know my mum is receiving such wonderful care and support.

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Review of
Rookwood
from Tarnia G (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

My mum settled in really quickly with the help of a wonderful care team. She was encouraged to participate in the daily activities which she really enjoys. There is always something going on, but you can choose to join in, rest or do your own thing. The care she receives is excellent. It is a relief

for me to know that my mum is safe, well and happy.

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Review of
Fernbank Residential Home
from Jenny D (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report

Overall Experience

Mum was very anxious about having to go for respite care in a residential home while we had a holiday, but the staff helped her to settle in pretty quickly. We were grateful for everyone's kindness and attention to detail, and their quick response to rectify small problems. Mum's room was lovely, and

she reported that the food was very good. Whenever we visited we witnessed a very caring environment, with attentive staff, and happy residents.

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Review of
The Poets
from Martyn H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Pupose built, new nursing home designed to provide optimum care. Bright, airy common areas with a great outlook onto the well designed garden area. The Bistro provides an excellent communal area for residents, relatives and staff well designed bedrooms, all with ceiling hoists and underfloor heating,

airflow matresses to prevent bed sores. Great staff, who show true compassion. Excellent regular visits from physiotherapy and GP practice.

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Review of
Rookwood
from David P (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

I have been visiting almost a year now and found the staff very kind and friendly. Allways given refreshments and biscuits. I allways join in the activities with the residents which they like. I leave at Lunchtime so am able to see the food which is varied and nourishing and is when the medication is

also handed out and the person is not to be disturbed while this is carried out. A very well run home.

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Review of
Pentlands
from Linda H (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

I highly recommend Pentlands Nursing Home. All the staff, whatever their role, are kind, caring and very good at what they do. They clearly care about the residents and their families. My mum was made to feel very welcome and at home from the minute she arrived. There are lots of activities for residents

and their visitors join in with, and the food is delicious. It gives me great peace of mind to know that my mum is being so well cared for in such a homely environment.

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Review of
Pentlands
from Carrie H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

Mum moved into Pentlands about 7 weeks ago.
After being so independent and active just a few months ago, it was a massive change to suddenly need 24 hour care, 7 days a week.
The nurses, carers, kitchen staff, cleaners and all the other staff have made it a smooth a transition as possible. They are

all so kind, helpful and caring. Mum and I love to see all their smiling faces as they go about their caring work.
Mum never feels rushed with their care towards her, and loves that they take time to chat and help to make her laugh in such a difficult personal time.
All the staff seem to go above and beyond for the people they look after.
The food is great, mum hasn't had one meal she has not eaten!
They offer fun activities in the lounge for those who like some company and things to do.
We would thoroughly recommend Pentlands for anyone looking for a nursing home that goes that bit extra for their loved one!

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Review of
White Lodge
from Julie A (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

I couldn't be happier with the choice we made for mum. Emma and Lou have been brilliant and so supportive with mum's move, they have helped make what could have been a very stressful situation so easy, and both mum and I feel very supported. I can't thank them enough. Mum is being so well looked after

in lovely surroundings with genuinely lovely people.

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Review of
Eastridge Manor
from R S (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum can get agitated if others do not join in with musical activities, and the staff know how to deal with it.
Set in lovely grounds. Mum stays mainly in her room, but is checked on frequently. The staff are all very kind and friendly, and I'm glad that she feels safe there.

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Review of
Pentlands
from Simon C (Nephew of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My Aunt sadly passed away this month, after a stay of some 17 months at Pentlands. When she arrived, the family had been advised that she probably had 3 months life expectancy as a result of stage 4 cancer. As a result, she was in for full medical care. Some 17 months later, she decided that it was

her time. The management and staff, we believe, provided the care, support and compassion that made the last year and a half possible. Her quality of life was enhanced by those at Pentlands, and it was clear that not only had she grown incredibly fond of them, it genuinely felt that it was reciprocated.
All staff demonstrated a level of understanding, not just of her care needs, but of her as an individual, which speaks volumes, and un until the last few weeks, our Aunt had been happy and content, which is only down to the care and attention provided.
The management at Pentlands have been amazing, always available to talk, help and give guidance and advise when needed. Thank you.

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Review of
Pentlands
from Leslie W (Husband of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

My wife is a resident needing 24 hour nursing care since July 23. She has her own room, which is kept very clean at all times. The care staff are very professional, carrying out their duties with empathy and humour. The nurses are the same and the domestic workers are also like this. The facilities

are first class and well maintained. Activities and entertainment are provided on most days and are very good. Visitors are always made welcome and encouraged to visit. Myself and our family have every confidence in the excellent, warm care provided. This is a safe home for my wife, with great care given 24 hours a day.

Reply from Pentlands, Home Manager at PentlandsHi Leslie,

Thank you for the review and for your kind words about our home.

The Team at Pentlands

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Review of
Pentlands
from David B (Husband of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

Pentlands provides excellent care in a very friendly, comfortable, and supportive environment.
In fact, I would describe it as a true home from home, and relatives are considered as much as residents. Very good activities are arranged on a daily basis with some quality entertainment included. The

food provided is of top quality and well presented.

Reply from Pentlands, Home Manager at PentlandsHi David,

Thank you for the review and for your kind words about our home.

The Team at Pentlands

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Review of
Rookwood
from Peter B (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

My mum recently passed away peacefully after 15 months in Rookwood's excellent care. Her room was comfortable & very well suited to her needs, she loved the food & facilities (particularly the garden). Above all the team at Rookwood were fantastic in every respect, particularly the caring yet practical

approach of Zoe, the manager.

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Review of
Pentlands
from Mike J (Son of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Mum moved into Pentlands at the start of December. Despite some apprehension at having to move into a nursing home the staff have made her feel at home. Nothing is too much trouble for the care/nursing staff. The food has been excellent especially over the Xmas period. They put on great activities including

a number of terrific singers which residents and guests are encouraged to join in with. They even sorted the funded nursing care benefit to help with the costs. Relatives and friends are able to visit as often as they like and are made to feel very welcome too. The maintenance staff even hung up some bunting and offered to put up extra shelving. We would definitely recommend Pentlands to anyone looking for nursing care for themselves or a loved one

Reply from Pentlands, Home M at PentlandsDear Mike,

Thank you for the review and for your kind words about our home.

The Team at Pentlands

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Review of
Berkeley Lodge Nursing Home
from J J (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

My husband has been at Berkeley Lodge (BL) for 14 months now. I with my son and daughter looked at several homes in the Worthing area. Now, after all these months I can truly say we hit the jackpot when we found BL. All the staff without exception are helpful, considerate and respectful. Due to the

nature of the illness my husband has deteriorated and he now spends a lot of time in bed. The carers are thoughtful and kind keeping him safe, comfortable and listened to. It is a difficult and emotional decision having to place a loved one in a residential home, The staff at BL are always on hand to answer any queries/worries I might have. Although our lives have changed because of this dreadful illness I feel reassured knowing that my husband is in environment that really considers the needs of their residents and ensuring they receive the best possible care.

Reply from Berkeley Lodge, Home Manager at Berkeley Lodge Nursing HomeDearJJ,
Thank you for the review and for your kind words about our home.
The Team at Berkeley Lodge

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Review of
Berkeley Lodge Nursing Home
from David N (Brother of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

I'm very glad of the opportunity that my sister on right place and has professional care.
Now i stop to worry about her safety and health

Reply from Berkeley Lodge , Home Manager at Berkeley Lodge Nursing HomeDear David,
Thank you for the review and for your kind words about our home
The Team at Berkeley Lodge

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Review of
Fernbank Residential Home
from M W (Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

After four months at Fernbank I can say that it is an excellent place to retire to in old age. It is not in any way institutional and I have found that I can just do my own thing or take part in activities as I choose. The staff are all very friendly, helpful and caring,nothing is too much trouble.

Reply from Fernbank, Home Manager at Fernbank Residential HomeThank you for the review and for your kind words about our home.

The Team at Fernbank

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Review of
White Lodge
from S F (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

I cannot express how wonderful all the staff are. Everyone is polite, approachable and absolutely delightful. They have made a very stressful time very easy. I highly recommend this wonderful home.

Reply from White Lodge, Home Manager at White LodgeDearS-F,

Thank you for the review and for your kind words about our home.

The Team at White Lodge

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Review of
White Lodge
from Willem W (Son of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

I can thoroughly recommend White Lodge where my mother was resident for 4 years before moving onto a 'sister home'. Molly room 14, felt like part of the family there and although difficult to deal with my mother the staff were outstanding and maintained a great sense of humour.

Reply from White Lodge, Home Manager at White LodgeDear Willem,

Thank you for the review and for your kind words about our home.

The Team at White Lodge

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Review of
The Poets
from J C (Wife of Resident) published on 2 January 2026 Submitted via Website • Report

Overall Experience

All the staff are kind,caring and make my husband happy which makes me happy as well.They are friendly as well ,the carers are well trained and seems a happy place to work.The home is very clean and the manager is always helpful and kind.

Reply from The Poets, Home Manager at The PoetsDear J C,
Thank you for the review and for your kind words about our home.
The Team at The Poets

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Care Homes Owned by South Coast Nursing Homes Ltd in West Sussex

South Coast Nursing Homes Ltd Locations in West Sussex (7)

South Coast Nursing Homes Ltd Reviews in West Sussex (308)

Berkeley Lodge Nursing Home

Rookwood

Fernbank Residential Home

The Poets

Rookwood

Pentlands

Pentlands

White Lodge

Eastridge Manor

Pentlands

Pentlands

Pentlands

Rookwood

Pentlands

Berkeley Lodge Nursing Home

Berkeley Lodge Nursing Home

Fernbank Residential Home

White Lodge

White Lodge

The Poets

Awards / Recognitions (0)

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