South Strand, Angmering-on-Sea, Littlehampton BN16 1PN
White Lodge was originally a unique single-storey building of character built in the late 1920’s. The property stands in its own landscaped garden and is approximately 200 yards from the sea and the same distance from the local village shopping centre with Post Office and General Store. It has been skilfully modernised and extended and now provides superb facilities and a very happy restful home for people requiring 24 hourly supportive care.
Accommodation is provided in thirty large, self-contained single rooms. All rooms are light, airy and very tastefully and comfortably furnished. All have modern double-glazing, LED TV's and free private direct line telephones, as well as a two way speaking call bell. All bedrooms have their own private en-suite facilities. Some rooms lead directly onto the garden patio while others may have views of the sea.
Communal areas include separate lounges, separate dining rooms and a delightful sun lounge thus enabling residents to meet and socialise. Residents are also encouraged to bring personal possessions, which may help them to feel at home. White Lodge has beautiful south facing sheltered lawned gardens and there is ample car parking.
Group: South Coast Nursing Homes Ltd
Person in charge: Jo Pragnell (Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: No Medical Intervention • Old Age
Admission Information: Ages 65+.
Single Rooms: 30
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £611 – £850 (These prices are only a guideline, please contact White Lodge to find out the exact price for your requirements.)
Fees depend on the size of the room and location.
Most rooms
are ground floor and many with direct garden access.
Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
Welcome to visit at any time
Parking:
Two on site car parks which accommodate all visitors.
Parking in the road is restricted.
Latest Care Quality Commission* Report on White Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.4 (maximum of 10) for White Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for White Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for White Lodge is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 60 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for White Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
White Lodge has a Review Score of 7.4 (7.417) from 5 Reviews
Review submitted from a Website Submission by Tony C (Son of Resident) on Tuesday 17 April 2018. Relates to December 2017.
White Lodge is an excellent facility for the caring of the elderly. Our Mother was there for five and half years and the care overall was excellent.
The facilities and rooms were all kept in marvellous condition, and the building had no traces of the usual "Old Peoples" urine type smell. The staff were lovely and very caring. My mother was treated with the utmost respect at all times and staff went out of their way to make life as comfortable as possible for mother (period 95 -101 years old) Catering was extremely good again with all personal requirements taken care of. Mothers room was bright, airy, and kept nice and clean.
We were aware of some managerial matters which we found frustrating, but that was resolved just as our Mother departed this world, and we were extremely impressed with the new incoming Manager.
It is very easy to criticise such establishments dealing with old folks but must be extremely difficult, and in our view, overall White Lodge did a superb job.
How likely would you be to recommend White Lodge? Extremely Likely
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Review submitted from a Website Submission by Caroline M (Granddaughter of Resident) on Monday 1 January 2018. Relates to January 2018.
The senior staff are poorly trained and managed and have very bad attitudes and lack of understanding towards family members. Communication skills are very poor and undignified. The home does not understand how to deliver person-centred care and I have seen staff speak to my grandmother in condescending tones.
Coffee and food are left to go cold with basic encouragement to eat and drink lacking. The staff have made the last few years of my relationship with my grandmother a very upsetting and stressful experience. I would not wish anyone else to experience what I have had to experience. The management should hang their heads in shame.
How likely would you be to recommend White Lodge? Extremely Unlikely
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Review submitted from a Website Submission by David B (Son of Resident) on Monday 9 May 2016. Relates to May 2016.
The care my in law receives at White Lodge is excellent. The staff are cheery, approachable and friendly with a professional approach.
Nothing is too much trouble. The food is very good and my Mother in law particularly likes the fresh cake everyday!
The staff make every effort to ensure other members of the family are made to feel welcome and special attention is paid at birthdays, Christmas etc. by all the staff.
How likely would you be to recommend White Lodge? Extremely Likely
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Review submitted from a Website Submission by Bridget P (Daughter of Resident) on Tuesday 29 September 2015. Relates to October 2014.
This is an extremely good care home - it is clean - the food is very good - the rooms and facilities are excellent.
The staff are caring and considerate.
My mother has been very well looked after and I am very impressed with it.
How likely would you be to recommend White Lodge? Extremely Likely
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Review submitted from a Website Submission by Isabelle L (Granddaughter of Resident) on Friday 18 September 2015. Relates to September 2015.
Excellent in all ways. Staff are caring, kind and make White lodge a lovely place to visit. They are always accommodating; offering us when we visit a cup of tea/cake. The home is kept clean and is a real 'home.' The gardens at White lodge are wonderful and beautifully maintained - and some of the rooms look out onto it. There is always activities happening at White Lodge making it a lively place yet because there are not lots and lots of residents it still feels small and cosy. Would recommend!
How likely would you be to recommend White Lodge? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at White Lodge