Eastridge Manor Dementia Nursing Home

My wife has been a resident here for just over a year, suffering from dementia and with deteriorating physical health, after a lengthy period in various hospitals. The management and staff have been excellent, caring and friendly to her in all circumstances. The grounds are superb, the building is clean and airy and her meals seem varied and well presented. I visit frequently and all the team greet me as warmly as they do her. I'm especially impressed with her medical care, both the regular visits from a GP and the constant presence of well-trained nurses. In particular their communication is excellent, constantly updating me on changes of medicine and on her reactions, and making suggestions for things I can bring in to make her life more comfortable. Welfare support is superb, helping me to provide little treats on birthdays and anniversaries and going out of their way to source special furniture for her room to help her cope with disabilities.

It's definitely the hardest thing we've ever had to go through watching our lovely Dad fade away but knowing we had all the incredible staff by our side helping us understand how to deal with it all meant so much, we can't thank them enough.

Words will never be enough to thank you. He was kept safe and loved. He would always tell me how well he was being looked after.

Previously, the management team were seen to be present, 7 days a week and after hours. Now they remain in their offices, and are not on the premises after 5pm.

My mother in law only resided here for a short time around 4 month she had previously been at two other places over 2 years and in that short time we have never known a care home to be this caring from day 1we were welcomed and from day one our mother had a smile we had long lost due to her dementia she was well looked after by all the staff everyone interacted with her she has a goody supply of tea and that's how she liked it only time she grumbled was about how much food she got didn't stop her putting it all away tho.. and we were treated just as well we knew nearly all the staff everyone aways had time to chat to you as soon as they see us in came the tea tray and some biscuits I couldn't recommend this place any more when our mother passed away we were devastated and to see how upset the staff were that's when you know just how much they cared for our mum we will miss this place very much we had become one big family over most weekends and in the week

Set in lovely grounds. Mum stays mainly in her room, but is checked on frequently. The staff are all very kind and friendly, and I'm glad that she feels safe there.

It took a little while for Dad to settle, but all the staff were so kind and patient. He is now very happy and loves his room and the beautiful view, surrounded by wonderful staff!

My mother, elder sister to my aunt was at Eastridge too and the sisters time crossed over for a short period until my mother calmy passed at 96 years. This care home has got to be one of the best.

My Dad spent 18 months at Eastridge Manor and was cared for as if he was a member of the family, we were always welcome at whatever day or time we arrived. The staffing ratio seems to work well meaning we felt comfortable leaving Dad in their care. We also have a lovely memory of the summer 2024 fete in the well tended grounds, and sitting in the secure garden.

On occasions when we needed to know about something to do with healthcare or medication, staff would take the appropriate action communicating with us about their concerns. There are a number of places to chat when you visit other than the bedroom you have allocated for your family member, which is lovely.

Food was good, including curry a particular favourite for Dad, but fish on Friday and roasts were well enjoyed too. A new chef summed it up by saying he cooked as if he was doing this for his relations. We would recommend Eastridge Manor.

Eastridge Manor provided my father, with outstanding care in his final days. Set on beautiful grounds in Wineham, West Sussex, the environment itself is peaceful and uplifting, a place where he could enjoy the sight of wildlife and lush gardens from his ground-floor room. Special thanks to the Manager for finding him such a serene space. The entire team went above and beyond, showing genuine affection and tenderness in every interaction. The compassion in the nurses' eyes was something we'll never forget-it reassured us that he was not only being cared for but truly valued. The warmth and professionalism of the staff made all the difference, comforting him and our family with kindness and grace. We cannot thank you all enough for everything you did for my father. Eastridge Manor will always hold a special place in our hearts. Thank you for treating him with such dignity, respect, and love which everyone truly deserves.

The management were welcoming of residents' families and we were able to discuss Mum's ongoing care requirements with them. Eastridge Manor is a well-kept care home, set in lovely grounds with a caring team of staff.

My father was discharged to another nursing home from hospital in March he hated the home he went to so I found Eastridge Manor. We looked at homes in the same price range. Not only does my father have the beginnings of dementia he is experiencing a psychosis. Dad is challenging and difficult , the staff all deal with him kindly and without judgment of his often bad behaviour. From day one dad was happy, there were a few miscommunication problems but I rapidly came to realise that there was a lot going on behind the scenes to ensure my father received the best care. The management team helped with applying for funding for additional care. All the staff are very kind, from the lovely laundry ladies to the management. The GPs are very good, and I can be present for visits. For all changes, I am spoken to in person or by phone. If I were picky I would say too much is done for dad, and everyone is too nice, the staff should not have to take rudeness! A joy to visit and the gardens are beautiful. Food good.

My wife has been a resident for a considerable amount of time and I wouldn't wish for her to be anywhere but Eastridge the quality of care is remarkable and all staff from management to maintenance staff are all so professional.

My mother entered Eastridge Manor in Jan 24 with dementia symptoms. The care and attention she received from the team of carers were superb. Going above and beyond as my mother's condition worsened which happened quite rapidly, including loss of speech. The Manager and her team are to be congratulated for providing superlative care not only for my mother but for the whole family, guiding us through a very difficult time. The setting of the home, with wonderful gardens, provided my mother with a peaceful outlook in the short time she was there.

My mum moved it Eastridge Manor in May 2023. Her Dementia/Alzheimer's had become to a point where she needed more nursing care input. As the main carer for mum, it was difficult to let go, but the staff were very helpful, patient and understanding and I felt reassured she would receive the best of care. Any questions I had, the staff dealt with them in an acceptable timely manner. I was always informed and included in all aspects of her care including the meetings to assess and update her health and welfare right up until she passed away. She was treated with dignity and respect throughout her time there. She was happy there. My family were very grateful for all the care and kindness given by all members staff. Thank you.

Eastridge Manor has a welcoming feel and is beautifully furnished. My mother was a resident there for several years until her death last year. The love and care provided was excellent. Sadly she was unaware of this but as her family, we were more than satisfied. I recommended Eastridge to a couple of friends who subsequently placed a family member in this lovely place.

I knocked off one star for always having to wait for someone to answer the front door! However, I suspect this was because their patients had priority.

My grandparents have been staying at Eastridge Manor for a few months now. They were both very reluctant to move to a nursing home but I can honestly say that they are both really settled now. The team are always very helpful and I am always kept informed on how they are. My grandfather does not have dementia and he is there as he does not want to be separated from his wife. The staff engage with him as he finds it hard to communicate with other residents due to their illness. I would recommend the home to others and a big shout out to the team who remain professional throughout challenging situations.

Our mother was a resident in Eastridge Manor for eight weeks for respite care. The home is in a beautiful and peaceful country setting, with extensive gardens and a large pond. Without exception, the management and staff at all levels were absolutely fantastic; kind, attentive and loving. The level of care was absolutely superb and Mum was physically and mentally in a lot, lot better of a state after her respite. Many, many thanks from the family for all your great work.

Very disappointed with the judgemental way my partner was treated after an incident. We had high expectations of the Home but sadly were disappointed. It quotes on the website that "Our Understanding of dementia nursing and providing exceptional care means we achieve a standard of excellence in all aspects of the service." Sadly this was not our experience. A nice building and grounds with kind staff, but as soon as needs became challenging, he was forced to leave with 2 weeks' notice with no willingness to follow the suggestions of the consultant, which could have enabled a route forward to care in situ, or at least more clarity that there was an ongoing issue, and how to manage it, or even a timescale that would have allowed us to find another reasonable option. This sudden move from a Home he loved caused a lot of distress & his dementia has worsened alongside it. I worked as a social worker for over 20 years and I could not recommend a home with this ethos and approach.