Care Home Owned by Silverlake Care in East Sussex
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Sussex for Silverlake Care are showing below.
View the details of all 3 locations (with 85 reviews) owned by Silverlake Care
Silverlake Care Locations in East Sussex (1)
Coniston Court
9.6
52 reviews
Horney Common, Nutley, Uckfield TN22 3EA
"All staff's engagement with my wife is first class! This includes me and my family at all times. They are most courteous, jovial, pleasant,…" Read all 52 reviews
Location Type Care Home
Welcome to Coniston Court, an elegantly extended Edwardian country house nestled within leafy picturesque grounds in the heart of the Ashdown Forest, near Uckfield, East Sussex. The care home provides dedicated residential, nursing and respite care… Read more about Coniston Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 73 Rooms
Silverlake Care Reviews in East Sussex (52)
9.3
Silverlake Care has a Group Review Score of 9.3 (9.286) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Silverlake Care must have a Review Score.
Review of
Coniston Court
from Roy D (Husband of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff's engagement with my wife is first class! This includes me and my family at all times. They are most courteous, jovial, pleasant, excellent at what they do and helpful and willing. Also, expedient when called. Hoovering and general cleaning are always being carried out.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for all your nice feed back, we will pass this message to all our team
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Review of
Coniston Court
from Linda L (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was admitted to Coniston Court for assessment after a two week stay in hospital following a fall at home. She was frightened and confused when she arrived and was still quite poorly. The staff at Coniston Court welcomed her and reassured her from the beginning. The manager is always available
and is really hands on and runs the home with great attention and care regarding residents, the staff and family members.
All the carers were so kind and compassionate and treated her not only professionally with the care she needed but also as a friend. She received a lot of hugs when she was frightened or confused and was encouraged to take part in the daily events and entertainment which were also excellent. In particular her nurse, was incredibly kind to mum during her entire stay. Mum loved the food there which was excellent and of a really high standard. We will always be grateful to everyone there who helped the whole family through a very difficult time.
All the carers were so kind and compassionate and treated her not only professionally with the care she needed but also as a friend. She received a lot of hugs when she was frightened or confused and was encouraged to take part in the daily events and entertainment which were also excellent. In particular her nurse, was incredibly kind to mum during her entire stay. Mum loved the food there which was excellent and of a really high standard. We will always be grateful to everyone there who helped the whole family through a very difficult time.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThanks a lot for your wonderful feed back and i will pass this to my team
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Review of
Coniston Court
from Lindsey G (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepfather is residing at Coniston Court and is happy and settled since he arrived in May 2025. He is extremely well looked after. When we visit we are very impressed with the standards of are and facilities we see. The care staff are excellent and we are more than satisfied with the level of care
given.
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Review of
Coniston Court
from John S (Husband of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Chose Coniston Court for a number of reasons.
1. Recommendations from relatives of residents.
2. Clost to our home so can make daily visits.
3. Weekly fee more reasonable than other local homes.
4. Very impressed with home manager, nurses and carers.
My wife has now been in Coniston Court for 10
1. Recommendations from relatives of residents.
2. Clost to our home so can make daily visits.
3. Weekly fee more reasonable than other local homes.
4. Very impressed with home manager, nurses and carers.
My wife has now been in Coniston Court for 10
weeks and I cannot fault the place. Super caring staff, excellent food, likes and dislikes catered for. For me and my wife it ticks all the boxes. Entertainment for residents several times a week.
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Review of
Coniston Court
from Clare H (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad was cared for with such love in the 5 months that he was here. The staff are so friendly and always made us feel welcome. We couldn't have asked for any more. They take care of the residents as well as the families. Highly recommend it and can't thank them enough.
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Review of
Coniston Court
from J B (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are delighted to have Mum here. It couldn't be better. We are thrilled for her to be near us in such a wonderful loving environment.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you so much for the wonderful comments and happy to hear that you are happy about the staff, we do our best. I will pass this message to the team.
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Review of
Coniston Court
from P O (Husband of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Coniston Court has been looking after my wife for almost 4 years now. The services, care, and dedication have got better and better and the professionalism and general level of attentiveness are second to none. My overall view is that my wife could not be in better hands and I would recommend CC without
hesitation.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your excellent feedback and nice to hear that you are very happy about the Coniston Court team. I will pass the message to the team.
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Review of
Coniston Court
from J F (Husband of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First rate at all levels.
Reply from Lissy Verghese, Registered Manager at Coniston CourtGreat thanks for the feedback, I am pleased you are happy about the care and staff team and I will pass this on to my team.
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Review of
Coniston Court
from L H (Wife of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a well-run care home and my husband seems to be happy here. The staff are very good, caring, and helpful if I ask anything to do with my husband's care. I can visit any time of the day and am welcome every time.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you so much for your wonderful comments. I appreciate you taking the time to fill this in and welcome all feedback. It is great to see that you are happy about the dedicated staff. I will share the feedback with the team who will appreciate it.
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Review of
Coniston Court
from R S (Husband of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience has shown this is a very caring home and the wonderful carers and staff are very happy and involve themselves regularly with the residents. I am very grateful for their help in looking after my wife and the kindness they have shown.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service we provide. I will pass this compliment to the staff team.
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Review of
Coniston Court
from Natalie T (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We couldn't be more pleased with the care and love Mum receives from the staff here at Coniston Court.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for the wonderful comments. We are pleased to hear that you are very happy with the support we are getting for your mum. I will pass the message to my dedicated team.
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Review of
Coniston Court
from Kelly A (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Five-star review.
The care Mum receives is amazing.
Every carer cares for Muum like she's their own Mum.
Thank you for all you do.
The care Mum receives is amazing.
Every carer cares for Muum like she's their own Mum.
Thank you for all you do.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your kind compliments; we take pride in providing the best possible care for our residents and are glad that you are so happy with the service. I will pass this message on to my team.
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Review of
Coniston Court
from H B (Granddaughter of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I couldn't imagine anywhere to be as lovely, beautiful, kind and supportive as Coniston Court. From the very beginning, the manager and her wonderful team made us all feel so welcome and cared for. They helped more than they can ever know with the transition to care for Grandma. It's a beautiful place
to spend time. It is full of love, care and laughter. The team of nurses and carers really bond with their residents and they are so helpful and attentive. You feel like you are getting to know everyone, entertainers, cleaning staff, chefs, drivers. I hope if I ever need it, that the same will be available for me.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you so much for your wonderful comments. I really appreciate you taking the time to fill this in and welcome all feedback. It is great to see you feel your grandma is well cared for and we were all supported during her transition. I will share the feedback with the team who will appreciate it.
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Review of
Coniston Court
from Judith R (Sister of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been a resident at Coniston Court since December 2020 and has been very well looked after by all staff. His main carer is a wonderful man who has looked after him with compassion and professionalism. I cannot praise the staff enough, they are wonderful.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your review. I really appreciate you taking the time to fill this in and welcome all feedback. It is great to see you feel your brother is well cared for. I will share the feedback with the team who will appreciate it.
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Review of
Coniston Court
from Louisa W (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father spent his final months in the loving care of the staff at Coniston Court. At times, he struggled with his mental health and physical difficulties but the people who worked with him genuinely cared about his well-being. He wasn’t forced to get out of bed if he wanted to have a rest, but he
was encouraged to join in activities as much as he could. The team helped our family cope too and his final days were calm and tranquil. He passed away with his family surrounding him and so much love from nurses, carers and activity staff. Thank you Coniston Court.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service. I will pass this message on to my team.
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Review of
Coniston Court
from B A (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very grateful to know that our mother is being well cared for and is safe and comfortable. She has a lovely room and all the staff are friendly and cheerful and do everything they can to care for their residents.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your kind words, we are pleased you are happy with the care your mother receives. I will pass this message to the team and we will continue to give excellent care to our residents.
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Review of
Coniston Court
from D M (Husband of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In this short time, my wife has had excellent care.
Reply from Lissy Verghese, Registered Manager at Coniston CourtThank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service we provide to your wife.
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Review of
Coniston Court
from Stephen B (Son of Resident) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Coniston Court Care Home was, for my mother, a home from home, which it should exactly be for the residents when they fear the traumatic move from long-lived homes.
All the staff work tirelessly to provide excellent care.
I cannot recommend it highly enough.
All the staff work tirelessly to provide excellent care.
I cannot recommend it highly enough.
Reply from Tanya Laity, Regional Manager at Coniston CourtThank you for taking the time to write this wonderful review for Coniston Court.
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Review of
Coniston Court
from C M (Daughter of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a resident here for several years. It is a very special home on account of the wonderful staff. They are cheerful, kind, caring and respectful. Mum is always clean and they look after her fragile skin so well. I always felt it was the right place for her when she needed nursing care as
it still offers a homely feel. The main building is like a big house. It might not have all the modern facilities but it is very welcoming. It is wonderful for all to have the grounds and gardens and the delight of resident ducks!
Reply from Tanya Laity, Regional Manager at Coniston CourtThank you for taking the time to write this lovely review for Coniston Court and your comments have been shared with the team.
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Review of
Coniston Court
from Stuart G (Son of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The love and care shown to my mum and us as a family during Mum's end-of-life was second to none. We are so glad that Mum came to live with you. Keep up the good work, it makes such a difference.
Reply from Tanya Laity, Regional Manager at Coniston CourtThank you for taking the time to write this wonderful review which will be shared with the team.
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Awards / Recognitions (1)
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