Care Homes Owned by Abbeycare in North Somerset
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Somerset for Abbeycare are showing below.
View the details of all 2 locations (with 45 reviews) owned by Abbeycare
Abbeycare Locations in North Somerset (2)
Gough House
9.5
21 reviews
13 Ellenborough Park North, Weston-super-Mare BS23 1XH
"Everyone is so very kind and nice. I feel completely confident leaving my husband with these good people for both day care and respite…" Read all 21 reviews
Location Type Care Home
Converted for elderly residential care provision, Gough House is a charming Victorian property with attractive surroundings that is ideal for those with daily care needs who wish to achieve a relaxing and comfortable retirement. Respecting residents'… Read more about Gough House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Visual / Hearing Impairment
- 15 Rooms
- from £945 / week
Abbey Gate
9.1
24 reviews
71 Beach Road, Weston-super-Mare BS23 4BG
"My brother has been looked after in the Abbeygate Care Homes for over three years and we are very happy with the care he receives.As he…" Read all 24 reviews
Location Type Care Home
Abbey Gate is part of a ‘not for profit’ Christian organisation which was started by some of the local churches in Weston-super-Mare 60 years ago, when they had a vision to start care for those in need of some help. They are registered for 20 residents,… Read more about Abbey Gate
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Visual / Hearing Impairment
- 20 Rooms
- from £975 / week
Abbeycare Reviews in North Somerset (45)
9.3
Abbeycare has a Group Review Score of 9.3 (9.313) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbeycare must have a Review Score.
Review of
Gough House
from Julia W (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone is so very kind and nice. I feel completely confident leaving my husband with these good people for both day care and respite care. I know he has a nice time even though his memory - short term - is not good at all. I would know if he wasn't happy. They all like him and I know he likes them.
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Review of
Gough House
from T S (Husband of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife attends Gough House one day per week as day care. From my observations and my wifes comments I believe Gough House provides a good, competent, friendly venue. The staff are attentive at arrival and collection times, and deal with stressful situations effectively. They keep me informed of any
events that have occurred whilst my wife is in their care.
Reply from Jaime Parkins, operations manager at Gough House
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Review of
Gough House
from Teresa G (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with mum's care, its a lovely home and all the people are so nice, really look after her. Nothing to much trouble 5 star from me.
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Review of
Abbey Gate
from Derek C (Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly home. Good carers. Food excellent. Always a choice.
Reply from jaime Parkins, operations manager at Abbey Gate
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Review of
Abbey Gate
from Alison C (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Dad is happy in the home which is the most important thing.
General communication is good, but personal communication can be sketchy, not always updated if dad has had a problem.
Staff are friendly and welcoming, but often short staffed with quick turnover which is of concern.
Ongoing problem with
General communication is good, but personal communication can be sketchy, not always updated if dad has had a problem.
Staff are friendly and welcoming, but often short staffed with quick turnover which is of concern.
Ongoing problem with
stair lift which needs to be replaced, can leave residents stuck upstairs when broken down.
Ongoing problem with laundry, lost personal clothes, wrong clothes returned, not own bedding put on when changed.
Food of good standard, varied and home cooked.
Ongoing problem with laundry, lost personal clothes, wrong clothes returned, not own bedding put on when changed.
Food of good standard, varied and home cooked.
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Review of
Abbey Gate
from Sarah W (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Recently my Fathers Dementia has got significantly worse, and his behaviour has been challenging to the staff . However upsetting this is to the family , the care staff have been exceptional in his care , showing him dignity and respect. They have been excellent in chasing the doctors to get him some
help medically with his sleeping which I am very grateful. The staff are always willing to let me know any updates. The food is exceptional. All in all I can't thank this care home enough for everything they do
Reply from jaime Parkins, operations manager at Abbey Gate
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Review of
Abbey Gate
from Ray T (Brother of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been looked after in the Abbeygate Care Homes for over three years and we are very happy with the care he receives.As he continues to face the challenges of dementia the staff have made appropriate changes to his care plan and have always treated him with kindness and respect.
Reply from jaime Parkins, operations manager at Abbey Gate
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Review of
Gough House
from C L (Respite Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All nurses make me feel welcome and were extremely helpful. I felt safe and cared for by the team, nothing was too much trouble. The residents were friendly when I went downstairs and joined them for lunch.
Reply from jaime Parkins, operations manager at Gough House
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Review of
Gough House
from J Y (Resident) assisted by family/friend published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went into Gough House for 4 days while my family were away I had a ground floor room off the dining room which was very convenient for me. I mostly took care of myself but the staff popped in all the time to see if I needed any help and support.
The food was delicious and I had a choice of what I
The food was delicious and I had a choice of what I
wanted.
The entertainment was excellent and I really enjoyed the singer. The games were also very good, well organised.
The staff were all at hand if I needed them, very polite and caring.
I would be happy to go in again for respite if needed.
The entertainment was excellent and I really enjoyed the singer. The games were also very good, well organised.
The staff were all at hand if I needed them, very polite and caring.
I would be happy to go in again for respite if needed.
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Review of
Gough House
from E F (Respite Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have no complaints or criticism about my stay at Gough House only the highest praise for the lovely manager and all the lovely staff. Everyone was so kind and helpful and nothing was too much trouble day or night, however busy they were. Visitors were always warmly welcomed at any time (other than
meal times) and always offered tea coffee or biscuits. I would have no hesitation in recommending Gough House to anyone considering residential or respite care and would certainly return there again.
Reply from Jaime Parkins, Ops manager at Gough House
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Review of
Gough House
from Edna H (Wife of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has Alzheimer's disease and had been attending Gough House for some time as a day centre user and I have always been satisfied with the service given, he was really anxious about staying there overnight and I expected on my return to find him a bit down in the dumps, so it was a wonderful
surprise to see him so happy and content. Gough House staff as always were so caring when I rang to get an update and reassured me that he was okay so much so he had been watching football in the evening with the staff.
Food likes and dislikes were catered for and a full routine at home information was recorded and as much as possible implemented.
I cannot speak highly enough about this home. If you live in the area and are looking for daycare or residential care please go and take a look around and you will find a happy comfortable place for your loved one to enjoy.
Top marks Gough House and thank you so much for caring for my dear husband, I am so grateful to you all.
Food likes and dislikes were catered for and a full routine at home information was recorded and as much as possible implemented.
I cannot speak highly enough about this home. If you live in the area and are looking for daycare or residential care please go and take a look around and you will find a happy comfortable place for your loved one to enjoy.
Top marks Gough House and thank you so much for caring for my dear husband, I am so grateful to you all.
Reply from jaime Parkins, operations manager at Gough House
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Review of
Gough House
from Janice H (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is very happy in Gough House, the staff are excellent in the care of Mum and are also very happy to accommodate to Mum's dietary needs.
The home itself is always spotlessly clean and tidy. Activities are arranged every day, which Mum enjoys.
The home itself is always spotlessly clean and tidy. Activities are arranged every day, which Mum enjoys.
Reply from Ann Loynes, Administration Manager at Gough House
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Review of
Gough House
from Patricia M (Wife of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A small but very friendly care home. My husband was in for respite while I had surgery. He was worried about it all but they soon put him at ease and I know he would want to go there again when I have a holiday.
Reply from jaime Parkins, operations manager at Gough House
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Review of
Abbey Gate
from Rebecca P (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother is very happy, content and more than satisfied living in Abbey Gate Care Home. She is extremely well cared for in every area and speaks highly of staff saying that they are very kind and caring. Whatever is needed for my mother, she always receives. Abbey Gate is a lovely care home and I would
highly recommend it.
Reply from Jaime Parkins, Operations Manager at Abbey Gate
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Review of
Abbey Gate
from Robert C (Son of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a resident of Abbey Gate for over six years and she told us it was the most wonderful place to be. The staff were her family too, everyone was so caring, we could not have asked for a better place for her to be. The building isn't the most modern, the rooms are a little dated but/and the
dealbreaker is the people that work here are the most caring anyone could ask for. Sadly, when Mum's final days came, they did everything they could to accommodate her needs and made her comfortable in her room.
I cannot thank this place enough, too many names to mention, you were all fantastic.
I cannot thank this place enough, too many names to mention, you were all fantastic.
Reply from Ann Loynes, Administrator at Abbey Gate
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Review of
Abbey Gate
from M E (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As mum's care needs have changed they staff have made appropriate changes for her. They have always treated her with respect and have liaised with family to ensure her happiness in the home.
Reply from Ann Loynes, Administrator at Abbey Gate
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Review of
Gough House
from Emma C (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother attended the day centre at Gough House for a little over a year. Her dementia meant she had become very attached to my father and the daycare enabled him to have a much-needed break. The staff were so caring, supporting our family as well as taking great care of Mum. The activities were excellent
and varied, as were the meal options. The daycare co-ordindator in particular was amazing - born for the job and able to make my mum happy and comfortable at the daycare. Could not recommend more highly.
Reply from Ann Loynes, Administration Manager at Gough House
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Review of
Gough House
from Caroline B (Wife of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous setting. Super staff. My husband is happy to attend and other users also happy on arrival and they are still smiling at the end of the day. Staff are only too happy to chat about any concerns or issues that arise and are also concerned about my wellbeing. Superb value for money and my sanity.
Reply from Ann Loynes, Administrator at Gough House
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Review of
Gough House
from Eleanor T (Wife of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Day Care (2 days per week) mean our lives are now balanced. Change of scene gives stimulation in the care of Alzheimer's.
Reply from Ann Loynes, Administrator at Gough House
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Review of
Abbey Gate
from Sharon T (Daughter of Resident) published on 19 August 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found Abbey Gate to be an extremely kind and caring environment. Extremely welcoming.
Nothing was too much trouble. A very warm welcome upon arrival and great care and kindness shown. I would definitely recommend it. We have already booked another stay!
Nothing was too much trouble. A very warm welcome upon arrival and great care and kindness shown. I would definitely recommend it. We have already booked another stay!
Reply from Kara Weymouth, Home Manager at Abbey Gate
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