Care Homes Owned by GrayAreas Ltd

recommend this nursing home.

from management was superb and I simply couldn't recommend them highly enough.
From the bottom of our hearts, THANK YOU to the wonderful staff at Kingsmount who allowed our Mum's final days to be so peaceful and dignified.

them enough for the love and respect they showed me during such a difficult time.

as he was suffering a Cardiac Arrest. The staffs promptly came to our rescue as I have pressed the emergency button and shouted for help. The manager and the on-duty nurse alternately provided chest compressions while I give breaths (as I am also trained to give CPR working as a carer myself) to my partner while someone immediately call 999 for assistance which came quickly followed by an air ambulance team. The staffs are trained to use a defibrillator device which has been used to my partner with the guidance of the individual who took the 999 call. I am very grateful for the immediate response and help from everyone that day because of their help I still have my partner alive with me.

really felt that they looked after my mum well.

to feel very welcome. On the day she left she was visited by so many care staff and the management team which meant so much to her. Quite simply an outstanding care home.

rooms either had views onto a well kept garden, with patio door access, or on upper floors, a sea and coastal view.
The manageress was both professional and reassuring. I made my decision on my initial assessment, not the CQC rating. The latest rating is now rated at 'good',which is well deserved.
All carer staff are very well trained and carry out their role professionally.
The home has its own transport, and driver.
A variety of interests and entertainment is provided.
The nursing staff listen to residents families and do carry out their wishes if these are sensible and do not jeopardise the residents health.
The management is excellent, giving confidence in the care provided.

has always been a calm and capable voice at times of concern and I was moved to hear that one staff member in particular had visited my uncle in hospital in his final few days.

family.

her. The care and attention demonstrated were always to the highest level, and whenever I visited, Mum always spoke highly of everyone. She even went as far as saying that she missed everyone there when admitted to hospital. Sadly we lost Mum recently, but I am so grateful to everyone at Mount Olivet for the care and compassion they showed her, and I wish to extend our sincere thanks for making her final days happy ones.

the team were so lovely to her and she made some lovely friends. During the last few days of her life, everyone at Kingsmount was exceptional in caring for our mother and in care and support for myself, my sister and family.

father has since passed but Mom, who is now 97, still loves her life there and the various staff that look after her. I live in Spain and know that she is receiving excellent care. Whenever I phone or visit, the friendly, caring staff are always fully aware of her condition and regularly pop in to see her. I feel that she is in the best place, where she is looked after like a family member.