GrayAreas Ltd in Devon | 2 Care Homes

Review of
Mount Olivet Nursing Home
from V M (Sister of Resident) published on 18 February 2026 Submitted via Postal Card • Report

Overall Experience

Staff extremely caring, nothing too much trouble. Food is hot on time and cooked on premises. Room is cleaned every day. My brother is washed and shaved, and head shaved when needed, or have a shower if wanted. Visiting is quite flexible.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeThank you for your kind words. The team at Mount Olivet work hard to ensure we offer high standards across all roles. It is always lovely to hear feedback of this being recognised. I will ensure this is passed on to the team.

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Review of
Kingsmount Residential Home
from David L (Son of Resident) published on 11 February 2026 Submitted via Postal Card • Report

Overall Experience

My mother initially chose Kings Mount after seeing how my father Jim was being treated, some years ago. They moved into a double room and thoroughly enjoyed their life, being pampered. After my father passed away, Mom was very happy to stay in the residence in a smaller room, but still being pampered.

Towards the end of her life I never had any worries about the wonderful care she received. I give a very heartfelt thanks to all the lovely staff who tended her.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou so much for this lovely review, Your Mum was a pleasure for our staff to support. I will pass on your review to the team at Kingsmount.

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Review of
Mount Olivet Nursing Home
from Jackie W (Wife of Resident) published on 6 February 2026 Submitted via Postal Card • Report

Overall Experience

My husband has been in this nursing home since July 2025 he has received exceptional care and kindness. All the carers and nurses at Mount Olivet make sure all residents are well looked after, and treated with respect. The managers are also very caring and interact with the residents and are very kind.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeThank you for this lovely review. We are very proud of all our teams at Mount Olivet and they will be delighted to hear your comments.

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Review of
Kingsmount Residential Home
from Paula S (Niece of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My Uncle arrived at "Kingsmount" in 2018, with his wife joining him a few weeks later. The care that they both received was exemplary from both the staff and the management that the both of them decided it was sensible choice for them to stay at "Kingsmount" permanently. Upon the sad death of my Uncle

in 2019, my Aunt was relieved to be able to move the single room that she desired (with views across the bay). That was it - she was settled and being looked after and this was her home! Every Christmas and Birthday (and National Day I understand) was celebrated with cakes. The excellent weekly entertainment varied from singers & magicians to animal encounters. All of her care needs were met and reviewed constantly and she was always saying that she was putting on weight because the food was so tasty. She made many friends with the staff, in particular Di, Min and Brennan, and I want to thank you all for the peace of mind you provided in the care of both my Aunt and Uncle

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou so much for this lovely feedback which I will share with the whole team. Your aunt was a pleasure to support and communications with the wider family always easy and relaxed. Thankyou for trusting us with your aunts care.

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Review of
Kingsmount Residential Home
from N H (Granddaughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

The care my nan has received is second to none. She was admitted with EOL from hospital as was in a very bad state. Kingsmount gave excellent care and gave her a new lease of life. Personal centred care is excellent, helping her with her hair and make up and eccentric clothing. Management and Staff

has always be open and transparent about all nans care and door has always been open if i need to discuss anything. They are able to identify her early signs of detiorioration and act promptly. Being in healthcare I have always been weary of any homes, but I feel safe and at ease knowing my nan is in safe hands. Entertainment and social activities are extremely good, always stuff going on, nan likes her room mainly has the option to go to the lounge if she wishes, Dianne is brilliant with 121 activities. Thanks Kingsmount for being caring and providing excellent care.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou so for this lovely review, it means so much to our team to hear such positive feedback. Thanks for trusting Kingsmount with your Nan's care.

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Review of
Mount Olivet Nursing Home
from Kate M (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother stayed for a whole year at Mount Olivet Nursing Home. It was the most loving and happy home we could have wished for. The pleasant environment and view from her room wa a joy and I knew she would like it there. Most importantly the staff were so caring, competent and thorough I could relax

knowing mum had everything she needed and extras like activities, outings and musicians. The management staff were reassuring and nothing was too much trouble. Kitchen staff taylored meals to suit and I will miss them all very much. Thank you to cleaners, maintenance & laundry staff also.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing HomeThank you for this lovely review. We are very proud of all our teams at Mount Olivet and they will be delighted to hear your comments. It was a pleasure looking after your Mum for the time she was with us.

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Review of
Kingsmount Residential Home
from Natalie C (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

We placed our father in Kingsmount in November 2025 as his dementia meant he could no longer live alone. Although the home claims dementia care as its specialism, the manager, Brennan, gave notice to the local authority on day six without informing us first. He stated my father's behaviour was "too

extreme" for them to manage, despite initially assuring us they could meet my father's needs. When I asked Brennan for guidance, he offered none and instead said he had never had to give notice to a resident before, which added shame and anxiety during an already difficult time. After this, Brennan often seemed too busy or distracted to address our concerns. With the local authority's support, we found a more suitable home. When the social worker asked about our father's stay, I relayed what Brennan had told me. The social worker was concerned, explaining that Brennan has issued notice to residents many times. A distinct lack of care from a 'care' home manager, at an immensely stressful time

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThank you for the feedback, it has saddened me to read this amongst more positive reviews. I will investigate where we can improve our assessment process for new residents. We receive information from referrals and visit potential residents at home, often a family member will be present so that we are fully informed. Unfortunately, sometimes residents display behavior's we cant support in the long term. We are sad Kingsmount was not the right care home for your father. We were in constant communication with the wider family at each step as we received updates from involved parties. We appreciate family members cant always answer our calls, at these times we rely on families sharing information with each other. It is heartwarming that you reviewed our staff, care and support so highly. I would appreciate hearing from you regarding the lower scores so that we can identify specific areas for improvement. I sincerely hope your father settles at the new care home.

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Review of
Mount Olivet Nursing Home
from Ruth H (Wife of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband and father was in your home for the last 3 1/2 months. His care was excellent, the staff were friend, respectful, kind and went beyond their duty caring for him. Nothing was too much trouble for them. The chef would oblige with any food that was asked for. The management team kept us informed

of every level of care dad was at. You also looked after our mum everyday she was with dad. We thank you for everything.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing HomeThank you for your lovely review. I will ensure our carers, chef and all those involved in the care of your Husband/ Dad are aware of your feedback. As always we are very proud of our team at Mount Olivet.

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Review of
Mount Olivet Nursing Home
from Heidi M (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

The care for my father was amazing. It was so comforting to know that he was being looked after so well. Thank you so much!

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeWe would like to thank you for taking the time to write kind words regarding our staff at Mount Olivet. Thank you for choosing Mount Olivet and for the lovely plant which we have planted in our lovely garden for everyone to enjoy.

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Review of
Mount Olivet Nursing Home
from L J (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

Although my neighbour waa only in for 5 days, the care and attention that he received from staff can not be faulted. They looked after him extremely well and also looked after his wife and I. Nothing was too much trouble. His room overlooked a pretty garden and was bright and comfortable. We can highly

recommend this nursing home.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeWe would like to thank you for taking the time to write kind words regarding our staff at Mount Olivet. We take pride of our surrounding grounds such as our garden area where residents and families enjoy listening to the birds whilst relaxing during our summer months.

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Review of
Kingsmount Residential Home
from Louise M (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

The wonderful staff at Kingsmount cared for our 93-year-old Mum during the last two weeks of her life. We simply couldn't have asked for better. There were constant checks to ensure that she was comfortable, and caring chats from staff who did so much to preserve this proud lady's dignity. Communication

from management was superb and I simply couldn't recommend them highly enough.
From the bottom of our hearts, THANK YOU to the wonderful staff at Kingsmount who allowed our Mum's final days to be so peaceful and dignified.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThank you for this lovely review, your mother was a pleasure to care for. I am so pleased that you felt our team did well.

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Review of
Kingsmount Residential Home
from Sharon L (Wife of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

Kingsmount Care Home was truly amazing both before and after my husband passed away. The staff were compassionate, attentive and went above and beyond to make sure he was comfortable and well cared for. Even after he passed, their kindness and support meant so much to me and my family. I can't thank

them enough for the love and respect they showed me during such a difficult time.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThank you so much for this lovely review, we are so happy to hear that you were pleased with the staff and the home. He was a pleasure to care for.

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Review of
Mount Olivet Nursing Home
from Mimi A (Partner of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

While staying for his care and rehabilitation needs at the nursing home after his long complicated hospitalization following an emergency cardio-thoracic surgery and series of life-threatening conditions, unfortunately on a nice day while having a nap time, I woke up next to my partner gasping for air

as he was suffering a Cardiac Arrest. The staffs promptly came to our rescue as I have pressed the emergency button and shouted for help. The manager and the on-duty nurse alternately provided chest compressions while I give breaths (as I am also trained to give CPR working as a carer myself) to my partner while someone immediately call 999 for assistance which came quickly followed by an air ambulance team. The staffs are trained to use a defibrillator device which has been used to my partner with the guidance of the individual who took the 999 call. I am very grateful for the immediate response and help from everyone that day because of their help I still have my partner alive with me.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeThank you for your kind words. I feel these words evidence the great team we have at Mount Olivet. As stated due to their swift action a residents life was saved. I was present on this day and remember how everyone played a part with their basic life support training, to communication and supporting family with their caring and compassionate nature. We would also like to thank the South West ambulance crew who attended.

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Review of
Mount Olivet Nursing Home
from Margaret D (Respite Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

It was excellent staying in Mount Olivet Nursing Home.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeThank you for your kind feedback. We are glad you enjoyed your time at Mount Olivet during your respite period and look forward to seeing you at our summer garden party.

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Review of
Kingsmount Residential Home
from M B (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff were very attentive and professional. When I went to sit with my mum, if I was there for an hour, two or three different people would come to check she was comfortable. The home called nurses and ambulances when Mum needed them. The room was spacious and clean. All staff were caring and I

really felt that they looked after my mum well.

Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential HomeI will pass on your feedback to the Home Manager and all the teams involved in the care of your Mum. We are very proud of our carers and staff at Kingsmount and they are always appreciative of hearing lovely comments so thank you for providing that.

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Review of
Mount Olivet Nursing Home
from Karon B (Stepdaughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

The management and staff were all amazing so caring nothing was too much trouble and what they did when my step mother passed away was priceless, I cannot thank them enough for taking care of her. The manager really knows her stuff.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing HomeThank you so much for the lovely review you have given us. The Home Manager definately does know her stuff as you say. We are proud to have such an amazing team. I will ensure your comments are passed on to everyone.

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Review of
Kingsmount Residential Home
from Jo S (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

I can not recommend this care home highly enough. From the moment Mum went in till she left she was treated so well. She loved all of the staff from management and care staff to cleaners and catering staff. As relatives we were kept informed of everything that was going on regarding Mum and always made

to feel very welcome. On the day she left she was visited by so many care staff and the management team which meant so much to her. Quite simply an outstanding care home.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou so much for this outstanding review. Your Mum was a pleasure to know. Her energy during our afternoon entertainments was infectious. I will pass your kind words to the whole team.

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Review of
Kingsmount Residential Home
from S M (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

Very good care home, with excellent caring staff, always made welcome when visiting and always kept informed of any accidents or incidents. Would recommend this care home.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou for this review, we are very pleased that you were happy with the the home.

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Review of
Mount Olivet Nursing Home
from M B (Son of Resident) published on 17 March 2025 Submitted via Website • Report

Overall Experience

The review only specifies 1 month but my review is based on a 12 month residency.
I visited the nursing home prior to my Mother taking up residency. I was struck firstly by the cleanliness of all areas I saw. The rooms I saw, that my Mother would be offered, were all light,and well decorated. These

rooms either had views onto a well kept garden, with patio door access, or on upper floors, a sea and coastal view.
The manageress was both professional and reassuring. I made my decision on my initial assessment, not the CQC rating. The latest rating is now rated at 'good',which is well deserved.
All carer staff are very well trained and carry out their role professionally.
The home has its own transport, and driver.
A variety of interests and entertainment is provided.
The nursing staff listen to residents families and do carry out their wishes if these are sensible and do not jeopardise the residents health.
The management is excellent, giving confidence in the care provided.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing HomeThank you for taking the time to share such lovely words regarding Mount Olivet and the wonderful staff who go above and beyond. It was a pleasure to take care of your mum and welcome her into the family environment at Mount Olivet, she was loved by all and shall be missed. Equally we will miss your visits too so please do keep in contact with attending our community events. I will ensure your comments are passed on to all our staff as they do mean a lot to everyone.

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Review of
Kingsmount Residential Home
from David W (Nephew of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My uncle moved to Kingsmount on 30th June 2021 and sadly passed away on 21st Feb 2025.
He was looked after wonderfully for the three and a half years and I was always impressed with the cheerful and positive attitude exhibited by all the staff I met and spoke with on the phone.
The manager, in particular,

has always been a calm and capable voice at times of concern and I was moved to hear that one staff member in particular had visited my uncle in hospital in his final few days.

Reply from Brennan Wilson, Registered Manager at Kingsmount Residential HomeThankyou so much for your kind words, we so very pleased that you were happy with the care at Kingsmount, We were all very fond of your uncle and he was a pleasure to look after.

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Care Homes Owned by GrayAreas Ltd in Devon

GrayAreas Ltd Locations in Devon (2)

GrayAreas Ltd Reviews in Devon (162)

Mount Olivet Nursing Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Kingsmount Residential Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Mount Olivet Nursing Home

Mount Olivet Nursing Home

Kingsmount Residential Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Mount Olivet Nursing Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Kingsmount Residential Home

Kingsmount Residential Home

Mount Olivet Nursing Home

Kingsmount Residential Home

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