Care Home Owned by Alpha Health Care Ltd in West Midlands

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Alpha Health Care Ltd in West Midlands

Only the locations & reviews in West Midlands for Alpha Health Care Ltd are showing below.

View the details of all 3 locations (with 235 reviews) owned by Alpha Health Care Ltd

Alpha Health Care Ltd Locations in West Midlands (1)

1 Care Home owned by Alpha Health Care Ltd in West Midlands
Hampton Court Care Home

Merstone Close, Bilston WV14 0LR 

9.9 76 reviews
"The care home is an excellent facility. The staff are fabulous, very caring and considerate. My father was treated with the utmost care and…"   Read all 76 reviews
Location Type Care Home

Hampton Court has been purpose-built to meet a wide range of nursing requirements, with staff particularly experienced in personalised assistance for mental health problems. Supporting a satisfying daily lifestyle, alongside the skilled care provision,… Read more about Hampton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 80 Rooms

Alpha Health Care Ltd Reviews in West Midlands (76)

9.7

Alpha Health Care Ltd has a Group Review Score of 9.7 (9.689) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Alpha Health Care Ltd
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Review of

Hampton Court Care Home

from Jim H (Son of Resident) published on 31 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is an excellent facility. The staff are fabulous, very caring and considerate. My father was treated with the utmost care and attention.
The manager of the care home, Gina, is a lovely and compassionate woman. She manages the care home with the utmost professionalism. By having that
calibre of management, it then stems all the way down to all the staff members.
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Review of

Hampton Court Care Home

from Mark B (Son of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the home, especially the staff, they are great.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind feedback. We're delighted to hear that you're happy with our home and that our staff have made such a positive impression. Your appreciation means a lot to the whole…read more
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Review of

Hampton Court Care Home

from Lynn H (Daughter of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom is very well looked after at Hampton Court. Staff are kind, caring and patient. Families of residents are always made to feel welcome, and staff are approachable. The home is very clean. There is a happy atmosphere, and there are regular events on. I would recommend Hampton Court.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your lovely review. We're delighted to hear that you and your family feel welcome and supported when visiting. Our team works hard to create a warm, friendly atmosphere with…read more
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Review of

Hampton Court Care Home

from Mehrennisa K (Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and caring. Food - good. Home very clean, best place so far.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you for your kind review. We're so pleased to hear that you've found the staff friendly and caring, enjoyed the food, and noticed how clean the home is. It's wonderful to know you feel this is…read more
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Review of

Hampton Court Care Home

from Ian H (Partner of Resident) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampton Court Care Home.
Excellent Staff.
Excellent care.
Brilliant.
Had no problem at all.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and wonderful review of Hampton Court Care Home, We're delighted to hear that you've had such a positive experience with us. Our team works hard to provide the…read more
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Review of

Hampton Court Care Home

from K T (Son of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind & caring.
I see a lot of staff helping the residents.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your lovely review. We're really pleased to hear that you've seen our team supporting residents with kindness and care. Creating a warm and supportive environment is what we…read more
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Review of

Hampton Court Care Home

from Karen B (Daughter of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I would not hesitate in recommending this care home.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and lovely feedback. We're incredibly proud of our dedicated team at Hampton Court Care Home, and it means a great deal to know their hard work and compassion are…read more
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Review of

Hampton Court Care Home

from D H (Niece of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Hampton Court to be a fantastic friendly home, the staff are on a personal level with the residents and really do take the time to interact, in fact all the workers from the bottom to tip are wlays friendly, polite, nothing is too much trouble, even when they are rushed of their feet they
still have the residents & families interest at heart. I cannot recommend this home anymore than I have. Fantastic on every level.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind review. We're truly delighted to hear how highly you regard Hampton Court Care Home and our team. It means a great deal to know that our efforts to create a warm,…read more
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Review of

Hampton Court Care Home

from T M (Daughter of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved here from another care home as he needed complex dementia care. He would refuse food and personal care and had challenging behaviour. But, four weeks of being at Hampton Court, I have seen a massive improvement. He is always clean, eating better, and the rooms are spotless. This is owing
to the experienced and professional staff who are welcoming and make you feel at ease. I can't rate it enough. My mind is now at rest as I know he is getting the proper care he needs and is safe.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind and thoughtful review. We are truly delighted to hear about the positive changes you've seen in your father since moving to Hampton Court Care Home. Supporting…read more
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Review of

Hampton Court Care Home

from Andy C (Son of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I've visited my dad, he's always seemed happy and comfortable. The staff are very professional, kind and considerate, they also seem to entertain the residents well.
Very happy with my fathers care!
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you for taking the time to share your lovely review. We're so pleased to hear that your dad is happy and comfortable. Our team works hard to create a caring, supportive, and engaging…read more
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Review of

Hampton Court Care Home

from Kathy C (Wife of Resident) published on 5 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are kind, sympathetic, and caring. The lodge is very clean, they look after my husband even though he is sometimes very trying. Thank you Hampton Court.
Reply from Gina Cirino, Care at Hampton Court Care Home
Thank you so much for your kind words. We're truly grateful for your feedback and pleased to hear that you've found our team at Hampton Court to be caring and supportive. It's our privilege to care…read more
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Review of

Hampton Court Care Home

from K S (Sister of Resident) published on 20 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is spotless clean everywhere. Staff are caring and look after residents really well. My sister has lived here for the last 7 months. She is loved by all the staff. The nurses cares cleaners mangers reception staff are all amazing what they do for residents. If you have any concerns they will sort
it out right away. I have recommended this nursing home to other people who i know.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your sister has settled in well over the past seven months and that you feel confident in the care and support…read more
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Review of

Hampton Court Care Home

from David B (Son of Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom's care is excellent, since moving into Hampton Court she has improved both physically and mentally. All staff are friendly and helpful.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and lovely feedback. We're absolutely delighted to hear that your mom is doing so well since moving into Hampton Court. It's wonderful to know she's thriving both…read more
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Review of

Hampton Court Care Home

from M F (Resident) published on 7 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were kind and caring
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you for your kind words. We're so pleased to hear that you found our staff to be kind and caring - we pride ourselves on delivering compassionate and person-centred care. Your feedback means a…read more
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Review of

Hampton Court Care Home

from L D (Wife of Resident) published on 29 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home are very caring and nothing is too much trouble for them. The care my husband receives is fantastic and staff members are so patient and understanding. The staff are very good at keeping me informed. Not only do they look after my husband, they are very welcoming to myself
and my family. I cannot fault anything and would highly recommend this nursing home.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for taking the time to review Hampton Court. It truly means a lot to our team to hear that you feel so well supported and that your husband is receiving the care and attention he…read more
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Review of

Hampton Court Care Home

from L G (Niece of Resident) published on 15 January 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home is clean and bright, they pay attention to making it more like a real family home not a setting.
The staff relate to the residents with dignity and compassion.
It is so much nicer and fresh since the manager took over.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you for your kind words. We're delighted that you find our home clean, bright and welcoming. It's wonderful to hear our staff's care and the positive changes we have made have made a difference.
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Review of

Hampton Court Care Home

from A H (Son of Resident) published on 10 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in Hampton Court Care Home from March 29th up to his passing 24th December. I can't thank the staff enough, too many to mention for all the care my dad received. Everybody works extremely hard and are very dedicated. The home is spotlessly clean and the rooms are lovely. I also like that
the home had regular events for the residents, I would have no hesitation in recommending this care home to anyone thinking of putting a loved one in a home. Thank you all again.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for sharing such kind and heartfelt feedback about Hampton Court Care Home. It was an honour to care for Dad, and we hope it brings some comfort to know how much he meant to all of…read more
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Review of

Hampton Court Care Home

from S H (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again I have found mum to be well looked after, comfortable and eating cottage pie.
The staff are brilliant! It helps to know that mum is well cared for by the kind and caring staff. I would recommend Hampton Court Care Home to everyone!
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you for sharing such a lovely review of Hampton Court Care Home! We're delighted to hear that your mum is comfortable, well cared for, and enjoying her meals. Our team works hard to provide kind…read more
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Review of

Hampton Court Care Home

from Lesley W (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has become a resident at Hampton Court, she has shown great improvement in her condition. She is so much happier since being here and that is down to the wonderful, attentive care she is receiving. The home has a fabulous, clean, happy and caring environment. All of the staff are amazing
people that I cannot thank enough. I would recommend this home to anyone.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and for taking the time to share your positive experience. We are delighted to hear that your mother has shown such wonderful improvements and that she is happy…read more
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Review of

Hampton Court Care Home

from J W (Friend of Resident) published on 22 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The last six months of my ex-husband's life couldn't have been spent in a better place. Such kind and patient caring staff, and plenty of them. The home is bright and spacious, he had a lovely room. The reception staff were always helpful.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home
Thank you so much for your kind words and for taking the time to share your experience. We are truly honoured to have been able to care for your ex-husband during such an important time. Our team…read more
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