"Hampton Court has an excellent caring team, who show compassion and commitment. Residents are treated with dignity and with individual…"
Read all 91 reviews
from £1,125 / week
80 Rooms
Location Type
Care Home
Hampton Court has been purpose-built to meet a wide range of nursing requirements, with staff particularly experienced in personalised assistance for mental health problems.
Supporting a ... Read more
"The team at Waters Edge Care Home are fabulous. My nan has really settled there, and can now call it home. They're always there to help and…"
Read all 72 reviews
from £1,125 / week
63 Rooms
Location Type
Care Home
Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good ... Read more
"I thank god for this care home. The staff are amazing. They preempt situations to ensure residents stay safe and happy. The food is…"
Read all 105 reviews
from £1,125 / week
151 Rooms
Location Type
Care Home
As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke ... Read more
Older Person CarePermanent CareRespite Care
Nursing Care
Dementia Nursing Care
Mental Health Care
Alpha Health Care Ltd Reviews (268)
9.7
Alpha Health Care Ltd has a Group Review Score of 9.7 (9.654) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.
from Brian C (Husband of Resident) published on 15 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Staff excellent. My wife has been in Lakeview 18 months and the family and myself are happy with the commitment of the staff who are caring and helpful.
from Steve A (Son of Resident) published on 9 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Hampton Court has an excellent caring team, who show compassion and commitment. Residents are treated with dignity and with individual needs always at the top of the agenda.
Kelly and the team regularly overachieve in providing a safe environment that makes everyone feel at home.
from Joanne P (Wife of Resident) published on 27 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I thank god for this care home. The staff are amazing. They preempt situations to ensure residents stay safe and happy. The food is excellent taking account of my husbands taste. Activities are relevant and it has been so lovely to see him engage in a way he wouldn't at home. Both staff and management
couldn't be more helpful and ensure families and friends are made welcome. Thank you, particularly to those on Derwent unit. You are much appreciated.
from F L (Daughter of Resident) published on 27 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff at Lakeview - Kirby unit- are very friendly and welcoming. With the residents you can tell they care as they interact really well and nothing seems like too much trouble. Our mum seems content and well looked after especially if she is unwell. The staff regularly update us on how mum is and
send us photos/videos of when she does activities. Great team and helps us feel reassured!
from Linda M (Daughter of Resident) published on 27 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All the staff are friendly and helpful. Receptionists are lovely, friendly and caring. Its a beautiful care home, clean and gardens well kept. So happy mom is here because she's happy too.
from Paul M (Son of Resident) published on 12 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum spent the last 6 months of her life at Hampton Court. I never regretted that choice. The care she received was well above my expectations. She was in the lodge, which was always exceptionally clean, calm and well staffed. Most days, when I arrived to visit a staff member would be sitting with
mum, holding her hand and talking to her. Everyone always had her best interests at the centre of everything they did, for which I am truly grateful.
Reply from Kelly Webb Singh, Care Home Manager at Hampton Court Care HomeThank you so much for taking the time to share your experience and for your kind words. It means a great deal to us to know that your mum's final months at Hampton Court were filled with the care, comfort and companionship she deserved. Our team in The Lodge are deeply committed to providing person-centred care, and your comments about staff spending time with your mum, holding her hand and ensuring her wellbeing was always at the heart of everything they did are truly touching.
We are incredibly grateful that you placed your trust in us during such an important time, and we are honoured to have been able to support both your mum and your family. Your feedback will be shared with the whole team, who will be very proud to know they made a positive difference.
from Jim M (Husband of Resident) published on 7 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife has been at Lakeview now for nearly 3 years, in that time she has been very happy and contented, her room is excellent, and she is well looked after by the lovely staff. It's nice that the home allows me to visit sometimes my border collie (Izzy) which my wife looks forward to.
Reply from Richard Hodgkisson, Care Home Manager at Lakeview Care HomeThank you for your kind review and for taking the time to share your experience. We are delighted to hear that your wife has been happy and content at Lakeview over the past three years and that you are pleased with the care and support provided by our team. It is especially lovely to hear how much she enjoys visits from Izzy - we know how important those special connections with beloved pets can be. We look forward to welcoming you both, and of course Izzy, for many more visits to come.
from H S (Husband of Resident) published on 6 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife has been at Lakeview five and a half years and has nothing but love and kindness shown to her. She is so well looked after and so comfortable because of the wonderful staff here on the Buttermere unit. My wife was transfered to Buttermere 18 months ago because of her more nursing needs and given
a room that over looks the farm. All the staff at Lakeview are wonderful and go above and beyond to make sure the residents come first.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you so much for your heartfelt review and for sharing your experience with us. It means a great deal to hear that your wife has felt so loved, comfortable and well cared for during her time at Lakeview. We are especially pleased to know that the team on Buttermere have provided the support and compassion your wife needed following her move to the unit. Creating a warm, caring environment where residents feel safe, valued and at home is always our priority, and your kind words truly reflect the dedication of our staff. Thank you for recognising the efforts of the entire Lakeview team, our colleagues work incredibly hard to ensure residents always come first, and your appreciation will mean so much to them all. Thank you once again for your trust and support over the past five and a half years. It is a privilege to care for your wife and to support your family.
from Ann S (Daughter of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad was moved the Keswick unit from the hospital. Every member of staff has treated my dad with dignity. They have made every family member feel welcome always offering us a drink and updated us on my dad's condition. Communication has been excellent. Special mention to Gazeta the lovely trained nurse
and the activity coordinator Stacey.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you for taking the time to leave such a lovely review. Supporting not only our residents but also their families is incredibly important to us, so it is wonderful to know that you have always felt welcomed and well informed. We understand how important good communication and reassurance can be during these times, and your kind comments mean a great deal to the whole team.
from Simon E (Son of Resident) published on 22 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our Mom lived in the Loweswater Unit at Lakeview for the last 18 months of her life. Mom was very happy there and very well cared for. We found all the staff to be very conscientious and kind. Everyone from the nursing staff to carers to reminiscence managers to cleaning staff to admin and reception
all displayed acts of kindness and consideration to Mom and ourselves. Mom was always well presented and in her own co-ordinated clothes - even if she couldn't get out of bed when she was not feeling too good. There were many activities and treats, and we have many photos and videos of Mom enjoying herself or having a little treat - even meeting a donkey! On the days we couldn't visit, whenever possible the staff made sure we were able to video call with Mom. We could not wish for a better place for Mom to spend the last period of her life, and we will always be grateful to all the staff at Lakeview, and Loweswater in particular, for everything they did for her and for us.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you so much for taking the time to leave such a heartfelt review. It means a great deal to all of us at Lakeview, and especially to the team on Loweswater. We are truly touched by your kind words about our staff. Providing compassionate, dignified care and creating meaningful moments for our residents and their families is at the heart of everything we do, so it is wonderful to hear how much those moments meant to you and your Mom. Thank you also for recognising the efforts of every department within the home. It takes a whole team working together to create a warm and supportive environment, and your appreciation will mean so much to everyone. It was a privilege to care for your Mom and to get to know your family over the last 18 months. We are deeply grateful for the trust you placed in us, and we will always remember her fondly.
from B R (Wife of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have been kept up to date on what is happening. The staff are very reliable, and they treat residents with care and kindness. Bedrooms are lovely, and make sure residents feel comfortable. I would recommend this nursing home to anyone who approaches me. The standards are top, the staff never leave
residents on their own, they motivate them, always something going on. To put people's minds at rest can visits then go home and not worry. The loved ones are looked after 24 hrs.
Reply from Kelly Webb, Care Home Manager at Hampton Court Care HomeThank you for your kind review. We're so pleased to hear that you feel reassured, well informed, and confident in the care your loved one is receiving. Your comments about our team's kindness, reliability, and the welcoming environment mean a great deal to us. It's especially lovely to know you can leave visits feeling at ease-that's exactly what we aim for. Thank you also for your recommendation and for trusting us with your loved one's care.
from Kevin O (Son of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Thank all the staff at the home. Mom was looked after very well in her last few hours. The home was lovely and clean, and the staff very caring. They made my mom very comfortable in her passing, and as a family, we are all very grateful. You are all worth your weight in gold.
Reply from Kelly Webb, Care Home Manager at Hampton Court Care HomeThank you so much for your kind and heartfelt words. We are truly honoured that we could be there for your mom and your family during such an important and emotional time.
Providing comfort, dignity, and compassionate care at the end of life is something our team holds very close to their hearts, and it means a great deal to know that this was felt by you and your family. Your lovely comments about our staff and the home will be shared with the whole team-they will be deeply touched.
Please accept our sincerest condolences for your loss, and thank you again for taking the time to share your experience. It was a privilege to care for your mom.
from Carole W (Daughter of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mom moved to Hampton Court in June 2025 and was a resident in The Lodge due to her challenging behaviour. She lived there until she passed away in December 2025. I always found the staff in the lodge to be very caring, professional and approachable. Mom was always clean, tidy and well presented in her
own clothes. The home was always spotlessly clean, and her wardrobe/room was very tidy. When mom was at end of life in hosptial, the lodge agreed to have mom back for her last few days. She was treated with absolute dignity. We couldn't have asked for better care.
Reply from Kelly Webb, Care Home Manager at Hampton Court Care HomeThank you for taking the time to share your experience and for your kind words. We are truly honoured that you chose Hampton Court to care for your mom during such an important time. It means so much to hear that our team in The Lodge provided compassionate, professional care and supported your mom with dignity and respect throughout her stay, especially during her final days. Your comments about her presentation and the cleanliness of the home will be greatly appreciated by the whole team. Our thoughts are with you and your family, and we thank you for trusting us with your moms care.
from N D (Partner of Resident) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have found the care home to be outstanding. Staff are very friendly and helpful and look after my partner really well. The reception staff are also very friendly. The home is her home and she's treated like it is her home and not a resident.
Reply from Tracey York, Business Development Lead at Lakeview Care HomeThank you for your lovely feedback. We're delighted to hear that you feel the care provided is outstanding and that our team has made such a positive impression. Your kind words about our staff, including the reception team, are very much appreciated and will be passed on to the team.
from G W (Husband of Resident) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am always made welcome when I visit Christine, no matter which day or time I arrive. The overall tidiness and cleanliness of the home is always of the highest standard.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you for your kind words. We're delighted to hear that you always feel welcome when visiting and that our team's efforts to maintain a clean, comfortable environment are making a positive impression. Your feedback means a great deal to us.
Frequently Asked Questions about Alpha Health Care Ltd
Costs for care homes owned by Alpha Health Care Ltd
Average costs per week for care homes owned by Alpha Health Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Alpha Health Care Ltd, based on 3 out of 3 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,125
Residential Dementia Care
£1,150
Nursing Care
£1,125
Nursing Dementia Care
£1,210
All Care Types
£1,125
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Alpha Health Care Ltd own?
Alpha Health Care Ltd own 3 Care Homes.
Which Alpha Health Care Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alpha Health Care Ltd to verify any information. View our terms and conditions.
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