Care Homes Owned by Alpha Health Care Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Alpha Health Care Ltd
Alpha Health Care specialises in homely and comfortable environments, preferring smaller residences where residents can lead an active lifestyle.

Care is established using a holistic approach, with the provider having a keen focus on developing a positive care culture.

Professionals value the well-being of each client, their working relationship with colleagues and the integrity of their own contribution.

The philosophy is to place service users at the heart of every decision.

Alpha Health Care Ltd Locations (3)

3 Care Homes owned by Alpha Health Care Ltd
Hampton Court Care Home

Merstone Close, Bilston WV14 0LR 

9.9 77 reviews
"My mum has been a resident for 3 years. Since she has been there, it has changed ownership twice. Rooms have been decorated and new…"   Read all 77 reviews
Location Type Care Home

Hampton Court has been purpose-built to meet a wide range of nursing requirements, with staff particularly experienced in personalised assistance for mental health problems. Supporting a satisfying daily lifestyle, alongside the skilled care provision,… Read more about Hampton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 80 Rooms
Waters Edge Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.5 70 reviews
"My father has been at Waters Edge Care home for years now and I can honestly say the staff are amazing. I work in the health care myself…"   Read all 70 reviews
Location Type Care Home

Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good transport links and with easy access to public transport, residents… Read more about Waters Edge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • 63 Rooms
Lakeview Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.6 91 reviews
"My Uncle has been in Kendall ward for just over a year and I cannot praise the staff highly enough! All staff are extremely polite,…"   Read all 91 reviews
Location Type Care Home

As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke enablement care for people with a variety of shorter-term… Read more about Lakeview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 151 Rooms

Alpha Health Care Ltd Reviews (238)

9.7

Alpha Health Care Ltd has a Group Review Score of 9.7 (9.666) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.

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Review of

Lakeview Care Home

from Lynn W (Niece of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been in Kendall ward for just over a year and I cannot praise the staff highly enough!


All staff are extremely polite, incredibly caring and always fully aware of exactly what is happening.


Any questions I have asked have been answered efficiently and I actually relaxed knowing that

he is so well cared for. Everyone from the care staff to the nurses, management , cleaners and receptionists are wonderful. A fantastic team all round.
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Review of

Hampton Court Care Home

from Helen H (Daughter of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 3 years. Since she has been there, it has changed ownership twice.
Rooms have been decorated and new bedroom furniture installed, along with washable flooring. These changes have made the bedrooms look inviting and clean.
The carers, many who have been there for years,
treat Mum like a member of their own family. We are delighted with the care she gets.
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Review of

Lakeview Care Home

from Lisa B (Daughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and all the staff at Lakeview Care Home are exemplary. They went above and beyond to grant my Mom's last dying wish, which was to hold my Dad's hand. The Manager did everything she could to make sure my Mom was able to stay at the home with Dad (who is a resident) when she was discharged
from the hospital. Mom was given a beautiful room which overlooked all the Autumn trees to help her relax and be calm. Additional comfy chairs, a camp bed, refreshments and a family room were provided to us so we were looked after and could be with her in her final days. All the staff were very dignified, helpful and supportive to Mum and made sure she had whatever she needed and was comfortable. The nurses were supportive and prepared her through her final stages. As soon as Mom was settled, the staff brought Dad to her so they could hold hands and be together. A precious last gift given by all the staff at Lakeview to Mom and Dad. We are eternally thankful to you all.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for sharing such a moving and heartfelt review. We are truly honoured to have supported your mum and dad at such an important time, and we're deeply touched by your kind words. It means so much to know we were able to grant your mum's final wish and provide comfort, dignity, and care to your family. Your gratitude will be shared with the whole team, who will be very humbled by your appreciation.
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Review of

Lakeview Care Home

from S B (Daughter of Resident) published on 10 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview for over 3 1/2 years, she is well cared for high level of care and attentive, helpful staff who are very friendly especially to relatives. Food is very good that caters for mums needs. Mum is happy contented and comfortable. The home as high standard of cleanliness.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for taking the time to share your experience. It's lovely to know that our team's friendliness, attentiveness, and the quality of our food and cleanliness have made a positive difference for both your mum and your family. Your kind words mean a great deal to us so thank you I will make sure I share this review with our team.
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Review of

Lakeview Care Home

from Amanda W (Daughter of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in this unit are first class. They have become my mums family as I live overseas and only visit 4 or 5 times a year. I personally feel she is safe and well looked after. The unit keep me up to date on her wellbeing so all the stress is now lifted from me.
Very clean and tidy no smells. Overall
I couldn't be more satisfied.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're delighted to hear that our team has become like a family to your mum and that you feel reassured about her care, even from overseas. It's wonderful to know that our communication and attention to cleanliness have helped ease your stress. Your kind words mean a lot thank you.
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Review of

Hampton Court Care Home

from Jim H (Son of Resident) published on 31 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is an excellent facility. The staff are fabulous, very caring and considerate. My father was treated with the utmost care and attention.
The manager of the care home, Gina, is a lovely and compassionate woman. She manages the care home with the utmost professionalism. By having that
calibre of management, it then stems all the way down to all the staff members.
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Review of

Lakeview Care Home

from B S (Daughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have used facilities in both residential and dementia nursing care here, over the last 4 years. Sadly my dad (94) passed away in August last year but the care and compassion of staff at that time was exemplary. My Mom (92) has dementia and has been bed bound for 3 years. The care again, is
excellent. Whenever I visit she is clean and comfortable. Her skin which could easily break down due to lack of movement is well cared for, which is a testament to the staff who ensure she is repositioned regularly. The unit is well managed and I am kept informed of any changes as well as contacted regularly to ensure that I have no concerns. However, any time I have a query/question, I can either call or email and a response is always promptly received. Staff are very caring and pleasant - managers, nurses, carers and reception staff and I am happy with my choice as I feel confident in the care Mom receives.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share such a heartfelt and detailed review. We are truly honoured to have cared for your dad and continue to support your mum. It's wonderful to hear that you feel reassured by the care she receives and that our team's compassion, attentiveness, and communication have made a positive difference.
Your kind words mean a lot to all of us-from managers and nurses to carers and reception staff-and they inspire us to continue providing the highest standard of care every day. We're grateful for the trust you place in us.
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Review of

Lakeview Care Home

from S C (Wife of Resident) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been in Lakeview his care has been excellent. Unfortunately he has deteriorated quite rapidly but they have found solutions at each stage. The staff are extremely caring and attentive to the moods of the residents and I think this has been paramount to my husband settling down so
quickly I have witnessed how he responds to the staff. I would recommend Lakeview if I was asked as my experience has been so positive.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're glad to hear that your husband has settled in well and that our team's care and attentiveness have made a difference during this challenging time. Our staff strive to provide compassionate, personalised support at every stage, and it's wonderful to know their efforts have been appreciated. Your recommendation means a great deal to us!
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Review of

Hampton Court Care Home

from Mark B (Son of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the home, especially the staff, they are great.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you so much for your kind feedback. We're delighted to hear that you're happy with our home and that our staff have made such a positive impression. Your appreciation means a lot to the whole team!
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Review of

Lakeview Care Home

from Jayne P (Daughter of Resident) published on 2 October 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
My mom was on Ullswater for almost a year before she died in November 24. Felt she was badly neglected health wise and the care she received. She was kept in bed for long periods of time with very little interaction with staff. Reported the home to the care quality commission.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeWe were sorry to hear of your concerns regarding the care of your loved one during their stay on Ullswater Unit. At the time of your loved one's stay, we did receive correspondence from the Care Quality Commission in relation to the concerns you raised. However, a full investigation was conducted, and the Care Quality Commission closed the matter with no further action. Whilst this confirms that the care we provide meets the regulatory standards set out by the Care Quality Commission, our team remains committed to delivering kind, respectful, and person-centred care at all times.
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Review of

Lakeview Care Home

from Paul S (Son of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lakeview Care home.
Expert staff, care, very friendly, attentive. They put into your 'mind' at ease.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share your kind words about Lakeview Care Home. We are delighted to hear that you found our team to be friendly, attentive, and supportive, and that their care helped put your mind at ease. Providing expert, compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know this has been your experience. We will make sure to share your feedback with the team, who will be thrilled to receive it.
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Review of

Hampton Court Care Home

from Lynn H (Daughter of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom is very well looked after at Hampton Court. Staff are kind, caring and patient. Families of residents are always made to feel welcome, and staff are approachable. The home is very clean. There is a happy atmosphere, and there are regular events on. I would recommend Hampton Court.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you so much for your lovely review. We're delighted to hear that you and your family feel welcome and supported when visiting. Our team works hard to create a warm, friendly atmosphere with plenty of activities and events for everyone to enjoy, so it's wonderful to know this is shining through. Your kind recommendation means a lot to us all at Hampton Court.
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Review of

Hampton Court Care Home

from Mehrennisa K (Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and caring. Food - good. Home very clean, best place so far.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you for your kind review. We're so pleased to hear that you've found the staff friendly and caring, enjoyed the food, and noticed how clean the home is. It's wonderful to know you feel this is the best place so far - your feedback means a great deal to the whole team.
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Review of

Waters Edge Care Home

from Kristian S (Son of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Waters Edge Care home for years now and I can honestly say the staff are amazing.
I work in the health care myself and have to deal with care homes on a daily basis, and I feel so proud of where my father is. There are care homes out there where there is minimal patient contact
minimal care staff are there for a job only, not to provide care for the people's needs. I'm writing this review because Waters Edge is like one of the best care homes I have seen. The staff know the residents, and they treat them with empathy and dignity.
Rooms are clean, food is brilliant, even tried it myself. I live far away from here, and the staff will always make the effort when I call to speak to my father. They have brilliant activities and celebrations throughout the year.
Honestly the staff go above and beyond to know the residents and interact with all. If Carlsberg made care homes out there, this would be the one.
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care HomeThank you so much for such a wonderful and heartfelt review. It means a great deal to hear these kind words, especially coming from someone who works in healthcare and understands the importance of genuine, person-centred care. We are so pleased that your father feels at home with us and that you feel confident and proud of the care he receives.Our team truly strives to provide not only professional support but also warmth, empathy, and dignity in everything we do Thank you again for sharing your experience.
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Review of

Lakeview Care Home

from M M (Wife of Resident) published on 28 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The only thing I can honestly put a negative is the laundry as there seem to set hubby's clothes wrong, even though they are labelled with his name.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for your honest feedback. We're really pleased to hear that overall things are going well, and we truly appreciate you bringing the laundry issue to our attention. Please rest assured we'll review our laundry processes and do our best to ensure your husband's belongings are returned correctly in future. Your comments help us improve, and we're grateful for your support and understanding.
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Review of

Lakeview Care Home

from K M (Wife of Resident) published on 28 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and friendly all the staff was, explained on how things were run, me and my son was happy for my husband to be transfer here. When we came to see him he was in Derwent,
all the nurse's and carer's was very friendly and helpful, and my husband settle in. All the staff nurses' carers are brilliant. Nothing too much trouble always their to offer help when needed, we picked the best home for my husband, and happy for him to be there.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to leave such a heartfelt review. We're delighted to hear that you and your son felt reassured and welcomed from your very first visit, and that your husband has settled in well at Lakeview. Our team in Derwent - and across the whole home - work hard to provide a warm, supportive environment, and it's wonderful to hear that their efforts have made such a positive difference. Your kind words mean a great deal to all of us, and we're so pleased that you feel Lakeview is the right place for your husband.
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Review of

Lakeview Care Home

from Keith P (Stepson of Resident) published on 16 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad been on Kirby Unit just over a week, he so happy here.
The staff work so hard with him in fact with all who live in Kirby.
I know my dad is well looked after here which makes me happy.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for your kind words. We're delighted to hear that your stepdad is settling in well and feeling happy on Kirby Unit. Our team works incredibly hard to make sure every resident feels safe, supported, and cared for, so it means a great deal to know their efforts are making a positive difference. We truly value your trust in us and will continue doing our best to ensure your stepdad feels right at home.
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Review of

Hampton Court Care Home

from Ian H (Partner of Resident) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampton Court Care Home.
Excellent Staff.
Excellent care.
Brilliant.
Had no problem at all.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you so much for your kind words and wonderful review of Hampton Court Care Home, We're delighted to hear that you've had such a positive experience with us. Our team works hard to provide the highest standard of care in a warm and welcoming environment, so it's lovely to know that their efforts are appreciated.
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Review of

Hampton Court Care Home

from K T (Son of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind & caring.
I see a lot of staff helping the residents.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you so much for your lovely review. We're really pleased to hear that you've seen our team supporting residents with kindness and care. Creating a warm and supportive environment is what we strive for every day, and your kind words are truly appreciated.
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Review of

Hampton Court Care Home

from Karen B (Daughter of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I would not hesitate in recommending this care home.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care HomeThank you so much for your kind words and lovely feedback. We're incredibly proud of our dedicated team at Hampton Court Care Home, and it means a great deal to know their hard work and compassion are recognised. Providing a safe, caring, and engaging environment for our residents is always our top priority, and we're delighted to hear that you would recommend us.
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Awards / Recognitions (0)

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Frequently Asked Questions about Alpha Health Care Ltd

How many Care Homes does Alpha Health Care Ltd own?

Alpha Health Care Ltd own 3 Care Homes.

Which Alpha Health Care Ltd Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alpha Health Care Ltd to verify any information. View our terms and conditions. Alpha Health Care Ltd has an Enhanced Service – more info.