Care Homes Owned by Alpha Health Care Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Alpha Health Care Ltd
Alpha Health Care specialises in homely and comfortable environments, preferring smaller residences where residents can lead an active lifestyle.

Care is established using a holistic approach, with the provider having a keen focus on developing a positive care culture.

Professionals value the well-being of each client, their working relationship with colleagues and the integrity of their own contribution.

The philosophy is to place service users at the heart of every decision.

Alpha Health Care Ltd Locations (3)

3 Care Homes owned by Alpha Health Care Ltd
Hampton Court Care Home

Merstone Close, Bilston WV14 0LR 

9.9 73 reviews
"All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I…"   Read all 73 reviews
Location Type Care Home

Hampton Court has been purpose-built to meet a wide range of nursing requirements, with staff particularly experienced in personalised assistance for mental health problems. Supporting a satisfying daily lifestyle, alongside the skilled care provision,… Read more about Hampton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 80 Rooms
Waters Edge Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.6 70 reviews
"My father has been at Waters Edge Care home for years now and I can honestly say the staff are amazing. I work in the health care myself…"   Read all 70 reviews
Location Type Care Home

Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good transport links and with easy access to public transport, residents… Read more about Waters Edge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • 63 Rooms
Lakeview Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.6 86 reviews
"Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and…"   Read all 86 reviews
Location Type Care Home

As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke enablement care for people with a variety of shorter-term… Read more about Lakeview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 151 Rooms

Alpha Health Care Ltd Reviews (229)

9.7

Alpha Health Care Ltd has a Group Review Score of 9.7 (9.691) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.

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Review of

Hampton Court Care Home

from Mehrennisa K (Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and caring. Food - good. Home very clean, best place so far.
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Review of

Waters Edge Care Home

from Kristian S (Son of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Waters Edge Care home for years now and I can honestly say the staff are amazing.
I work in the health care myself and have to deal with care homes on a daily basis, and I feel so proud of where my father is. There are care homes out there where there is minimal patient contact
minimal care staff are there for a job only, not to provide care for the people's needs. I'm writing this review because Waters Edge is like one of the best care homes I have seen. The staff know the residents, and they treat them with empathy and dignity.
Rooms are clean, food is brilliant, even tried it myself. I live far away from here, and the staff will always make the effort when I call to speak to my father. They have brilliant activities and celebrations throughout the year.
Honestly the staff go above and beyond to know the residents and interact with all. If Carlsberg made care homes out there, this would be the one.
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Review of

Lakeview Care Home

from M M (Wife of Resident) published on 28 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The only thing I can honestly put a negative is the laundry as there seem to set hubby's clothes wrong, even though they are labelled with his name.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you for your honest feedback. We're really pleased to hear that overall things are going well, and we truly appreciate you bringing the laundry issue to our attention. Please rest assured we'll review our laundry processes and do our best to ensure your husband's belongings are returned correctly in future. Your comments help us improve, and we're grateful for your support and understanding.

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Review of

Lakeview Care Home

from K M (Wife of Resident) published on 28 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and friendly all the staff was, explained on how things were run, me and my son was happy for my husband to be transfer here. When we came to see him he was in Derwent,
all the nurse's and carer's was very friendly and helpful, and my husband settle in. All the staff nurses' carers are brilliant. Nothing too much trouble always their to offer help when needed, we picked the best home for my husband, and happy for him to be there.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for taking the time to leave such a heartfelt review. We're delighted to hear that you and your son felt reassured and welcomed from your very first visit, and that your husband has settled in well at Lakeview. Our team in Derwent - and across the whole home - work hard to provide a warm, supportive environment, and it's wonderful to hear that their efforts have made such a positive difference. Your kind words mean a great deal to all of us, and we're so pleased that you feel Lakeview is the right place for your husband.

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Review of

Lakeview Care Home

from Keith P (Stepson of Resident) published on 16 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad been on Kirby Unit just over a week, he so happy here.
The staff work so hard with him in fact with all who live in Kirby.
I know my dad is well looked after here which makes me happy.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your kind words. We're delighted to hear that your stepdad is settling in well and feeling happy on Kirby Unit. Our team works incredibly hard to make sure every resident feels safe, supported, and cared for, so it means a great deal to know their efforts are making a positive difference. We truly value your trust in us and will continue doing our best to ensure your stepdad feels right at home.

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Review of

Hampton Court Care Home

from Ian H (Partner of Resident) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampton Court Care Home.
Excellent Staff.
Excellent care.
Brilliant.
Had no problem at all.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind words and wonderful review of Hampton Court Care Home, We're delighted to hear that you've had such a positive experience with us. Our team works hard to provide the highest standard of care in a warm and welcoming environment, so it's lovely to know that their efforts are appreciated.

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Review of

Hampton Court Care Home

from K T (Son of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind & caring.
I see a lot of staff helping the residents.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your lovely review. We're really pleased to hear that you've seen our team supporting residents with kindness and care. Creating a warm and supportive environment is what we strive for every day, and your kind words are truly appreciated.

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Review of

Hampton Court Care Home

from Karen B (Daughter of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I would not hesitate in recommending this care home.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind words and lovely feedback. We're incredibly proud of our dedicated team at Hampton Court Care Home, and it means a great deal to know their hard work and compassion are recognised. Providing a safe, caring, and engaging environment for our residents is always our top priority, and we're delighted to hear that you would recommend us.

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Review of

Hampton Court Care Home

from D H (Niece of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Hampton Court to be a fantastic friendly home, the staff are on a personal level with the residents and really do take the time to interact, in fact all the workers from the bottom to tip are wlays friendly, polite, nothing is too much trouble, even when they are rushed of their feet they
still have the residents & families interest at heart. I cannot recommend this home anymore than I have. Fantastic on every level.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind review. We're truly delighted to hear how highly you regard Hampton Court Care Home and our team. It means a great deal to know that our efforts to create a warm, friendly, and resident-focused environment are recognised and appreciated. Our staff are passionate about delivering person-centred care, and it's wonderful to hear that this shines through in your experience.

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Review of

Hampton Court Care Home

from T M (Daughter of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved here from another care home as he needed complex dementia care. He would refuse food and personal care and had challenging behaviour. But, four weeks of being at Hampton Court, I have seen a massive improvement. He is always clean, eating better, and the rooms are spotless. This is owing
to the experienced and professional staff who are welcoming and make you feel at ease. I can't rate it enough. My mind is now at rest as I know he is getting the proper care he needs and is safe.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind and thoughtful review. We are truly delighted to hear about the positive changes you've seen in your father since moving to Hampton Court Care Home. Supporting residents with complex dementia needs is something our team is deeply committed to, and it's heartening to know their dedication is making a real difference.Your words mean a great deal to our staff, who work hard every day to provide a safe, compassionate, and comfortable environment for all our residents. Knowing that you now feel at ease and reassured about the care your father is receiving is exactly what we strive for.

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Review of

Hampton Court Care Home

from Andy C (Son of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I've visited my dad, he's always seemed happy and comfortable. The staff are very professional, kind and considerate, they also seem to entertain the residents well.
Very happy with my fathers care!
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you for taking the time to share your lovely review. We're so pleased to hear that your dad is happy and comfortable. Our team works hard to create a caring, supportive, and engaging environment for all our residents, so your kind words about their professionalism and dedication are truly appreciated.

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Review of

Hampton Court Care Home

from Kathy C (Wife of Resident) published on 5 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are kind, sympathetic, and caring. The lodge is very clean, they look after my husband even though he is sometimes very trying. Thank you Hampton Court.
Reply from Gina Cirino, Care at Hampton Court Care Home

Thank you so much for your kind words. We're truly grateful for your feedback and pleased to hear that you've found our team at Hampton Court to be caring and supportive. It's our privilege to care for your husband, and we're glad to know you feel confident in the attention and compassion he receives. Your appreciation means a great deal to us all.

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Review of

Hampton Court Care Home

from K S (Sister of Resident) published on 20 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is spotless clean everywhere. Staff are caring and look after residents really well. My sister has lived here for the last 7 months. She is loved by all the staff. The nurses cares cleaners mangers reception staff are all amazing what they do for residents. If you have any concerns they will sort
it out right away. I have recommended this nursing home to other people who i know.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind words and thoughtful review. We're delighted to hear that your sister has settled in well over the past seven months and that you feel confident in the care and support she receives. Your recognition of our entire truly means a lot. We always strive to create a welcoming, supportive environment where residents feel valued and safe, and it's wonderful to know that this has been your experience

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Review of

Hampton Court Care Home

from David B (Son of Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom's care is excellent, since moving into Hampton Court she has improved both physically and mentally. All staff are friendly and helpful.
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you so much for your kind words and lovely feedback. We're absolutely delighted to hear that your mom is doing so well since moving into Hampton Court. It's wonderful to know she's thriving both physically and mentally - that's exactly what we strive for. We'll be sure to share your comments with our team.

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Review of

Hampton Court Care Home

from M F (Resident) published on 7 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were kind and caring
Reply from Gina Cirino, Care Home Manager at Hampton Court Care Home

Thank you for your kind words. We're so pleased to hear that you found our staff to be kind and caring - we pride ourselves on delivering compassionate and person-centred care. Your feedback means a great deal to our team.

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Review of

Lakeview Care Home

from H H (Daughter of Resident) published on 22 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to look around, my sister and I. Looking for room for our Dad. He has had a bad stroke. A member of staff showed us around. We must say a credit to ourselves, she knows her Job. Very friendly made made us feel at home looking around. 5 stars to her. Nice home, The lakes Buttermere ward. keep
the good work up.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your kind words and 5-star review. We're so pleased to hear that you and your sister felt welcome during your visit to The Lakes - Buttermere Unit. Our team takes great pride in providing a supportive and friendly environment, and it's wonderful to know that the staff member who showed you around made such a positive impression. We'll be sure to pass on your lovely feedback to her.Wishing you and your family all the best as you make the important decision for your dad's care - and thank you again for taking the time to share your experience.

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Review of

Lakeview Care Home

from Angela F (Friend of Resident) published on 11 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to express our deepest gratitude to the wonderful team on Loweswater for the outstanding care they provided to our dear friend. From the moment she arrived, the staff showed immense compassion, patience and professionalism ,ensuring that she was treated with dignity and respect.
My friend
had dementia and other complex health conditions, yet the care team managed her needs with such kindness and expertise, making her feel safe and comfortable at all times.
The warmth and dedication of the staff brought great comfort not only to her to but also to us, knowing she was safe and in such capable hands.
We can not thank all the staff enough for the love and support they showed her in the nearly 3 years she was in there care and for making her last chapter one filled with dignity and compassion.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your heartfelt review. Your kind words truly mean the world to our team on Loweswater. It was a privilege to care for your dear friend, and we're so glad to know that she felt safe, supported, and valued during her time with us. Knowing that we brought comfort to both her and those close to her is the greatest reward. We'll be sure to share your lovely message with the team - it will mean so much to them.

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Review of

Waters Edge Care Home

from M G (Son-in-law of Resident) published on 13 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been cared for Langsdale Unit, Waters Edge Care Home for many years and I have always been very happy with her care plus activities, food, laundry and cleanliness. However, the past 8 months my mother-in-law has received end of life care which I and my wife and the rest of her family
consider excellent! We now feel reassured and confident that my mother-in-law has the best care and attention at this critical time - she in the best place!
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you so much for your kind words and for sharing your experience of your mother-in-law's care at Waters Edge. It's truly heartwarming to hear that you have been happy with the care, activities, and overall environment over the years. Providing comfort, dignity, and exceptional end-of-life care is incredibly important to us, and we're so pleased that you and your family feel reassured during this time. Your words mean a great deal to our team, and we will continue to do everything we can to support your mother-in-law and your family.

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Review of

Waters Edge Care Home

from D B (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for my mom.
Deputy manager worked well can (her favorite) done everything to make sure dignity was obtained towards her end of life.
Best end to her journey care staff team and management. Grateful to them all.
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you so much for your heartfelt words. It truly means the world to us to know that your mom received the care, dignity, and compassion she deserved in her final journey. Our team, including our dedicated deputy manager, takes great pride in ensuring that every resident is treated with the utmost respect and kindness. We are grateful for your appreciation and honoured to have been part of your mom's care. Sending our warmest wishes to you and your family.

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Review of

Waters Edge Care Home

from Julie G (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has has excellent end of life care since August 2024. She is nearing her end now but is extremely well cared for and receives controlled drugs for pain control/palliative cancer diagnosis). She has never had any pressure sores, her pressure area care has been and remains to be excellent. She won't
and can't eat but fluids are always offered regularly and with patience. The care staff have lots of patience with all residents not juts Mom, we (my family) have witnessed over 8 months of daily visits.
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you for taking the time to share your experience during what we know is a very difficult time for you and your family. It means so much to us to hear that your mom has received the highest standard of care and comfort throughout her time at Waters Edge. Ensuring dignity, compassion, and expert care is at the heart of everything we do. We truly appreciate your kind words about our team's dedication and patience, not only with your mom but with all our residents. Please know that we are here to support you and your family in any way we can.

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Frequently Asked Questions about Alpha Health Care Ltd

How many Care Homes does Alpha Health Care Ltd own?

Alpha Health Care Ltd own 3 Care Homes.

Which Alpha Health Care Ltd Care Homes have the highest review score?

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