Lakeview Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA
Review Us
9.7 92 Reviews
  • Lakeview Care Home, Walsall
As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke enablement care for people with a variety of shorter-term needs as well as long-term nursing care.

At Lakeview Care Home, they have the expertise and trained staff available to provide enablement health beds to people needing short-term support. These transitional placements in to the caring and secure environment of a specialist care facility have proved to be very successful with NHS partners and warmly received by short stay residents.

Working in partnership with local Trusts, they provide a number of enablement health beds for elderly residents across a number of scenarios, including:

Elderly people who are ready for discharge but are awaiting a full social services package to be put in place before going.

Elderly people who are on the road to full recovery but need some additional physiotherapy and/or occupational therapy support on a short-term basis to rebuild confidence and skills before going home.

Elderly people who require a long-term placement who can be cared for in an enablement health bed, rather than block a badly needed NHS bed, while their permanent placement is being finalised

Their service includes providing nursing care for people with complex dementias, those who have had strokes or are dealing with progressive neurological illnesses and also palliative care for residents who are reaching the end of their life.

By providing their nursing service from within the Lakeview Care Home complex, staff are able to provide a clear pathway to/from specialist complex dementia or residential, respite and enablement services. Residents can step up/step down as required rather than having to transfer to an alternative health or care setting.
Show Lakeview Care Home on the Map

Care Provided by Lakeview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 151 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Lakeview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lakeview Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sherise Osbourne (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (151)
  • Couples/Companion Rooms (0)

Visiting

  • Welcome to Lakeview Care Home, dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone.


    Visiting Hours:


    Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible

Parking

  • •   Large car park facility with numerous disabled bays marked near visitor receptions

Lakeview Care Home Reviews (92)

9.7

Lakeview Care Home has a Review Score of 9.7 (9.652) out of 10, based on 46 reviews in the last 2 years.
Over all time Lakeview Care Home has 92 reviews.

Overall Experience
  • 70
  • 17
  • 2
  • 1
  • 2
Date Published
  • 92
  • 12
  • 25
  • 46
  • 46
Reviewer Connection to Lakeview Care Home
  • 29
  • 23
  • 17
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 1-20
Review from Alexandra P (Granddaughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandfather moved to the Loweswater Unit, he has settled in beautifully. His health has been excellent, and on the occasions when any concerns have arisen, the team has responded promptly and efficiently. The staff have been consistently warm, supportive, and dedicated, providing exceptional
care throughout his stay. I am confident that the home upholds the highest standards of care. I would like to express my sincere thanks to all the team for the excellent care they have provided-and continue to provide-for my grandfather.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn W (Niece of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been in Kendall ward for just over a year and I cannot praise the staff highly enough!


All staff are extremely polite, incredibly caring and always fully aware of exactly what is happening.


Any questions I have asked have been answered efficiently and I actually relaxed knowing that

he is so well cared for. Everyone from the care staff to the nurses, management , cleaners and receptionists are wonderful. A fantastic team all round.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa B (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and all the staff at Lakeview Care Home are exemplary. They went above and beyond to grant my Mom's last dying wish, which was to hold my Dad's hand. The Manager did everything she could to make sure my Mom was able to stay at the home with Dad (who is a resident) when she was discharged
from the hospital. Mom was given a beautiful room which overlooked all the Autumn trees to help her relax and be calm. Additional comfy chairs, a camp bed, refreshments and a family room were provided to us so we were looked after and could be with her in her final days. All the staff were very dignified, helpful and supportive to Mum and made sure she had whatever she needed and was comfortable. The nurses were supportive and prepared her through her final stages. As soon as Mom was settled, the staff brought Dad to her so they could hold hands and be together. A precious last gift given by all the staff at Lakeview to Mom and Dad. We are eternally thankful to you all.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for sharing such a moving and heartfelt review. We are truly honoured to have supported your mum and dad at such an important time, and we're deeply touched by your kind words. It means so much to know we were able to grant your mum's final wish and provide comfort, dignity, and care to your family. Your gratitude will be shared with the whole team, who will be very humbled by your appreciation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview for over 3 1/2 years, she is well cared for high level of care and attentive, helpful staff who are very friendly especially to relatives. Food is very good that caters for mums needs. Mum is happy contented and comfortable. The home as high standard of cleanliness.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for taking the time to share your experience. It's lovely to know that our team's friendliness, attentiveness, and the quality of our food and cleanliness have made a positive difference for both your mum and your family. Your kind words mean a great deal to us so thank you I will make sure I share this review with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda W (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in this unit are first class. They have become my mums family as I live overseas and only visit 4 or 5 times a year. I personally feel she is safe and well looked after. The unit keep me up to date on her wellbeing so all the stress is now lifted from me.
Very clean and tidy no smells. Overall
I couldn't be more satisfied.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're delighted to hear that our team has become like a family to your mum and that you feel reassured about her care, even from overseas. It's wonderful to know that our communication and attention to cleanliness have helped ease your stress. Your kind words mean a lot thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B S (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have used facilities in both residential and dementia nursing care here, over the last 4 years. Sadly my dad (94) passed away in August last year but the care and compassion of staff at that time was exemplary. My Mom (92) has dementia and has been bed bound for 3 years. The care again, is
excellent. Whenever I visit she is clean and comfortable. Her skin which could easily break down due to lack of movement is well cared for, which is a testament to the staff who ensure she is repositioned regularly. The unit is well managed and I am kept informed of any changes as well as contacted regularly to ensure that I have no concerns. However, any time I have a query/question, I can either call or email and a response is always promptly received. Staff are very caring and pleasant - managers, nurses, carers and reception staff and I am happy with my choice as I feel confident in the care Mom receives.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share such a heartfelt and detailed review. We are truly honoured to have cared for your dad and continue to support your mum. It's wonderful to hear that you feel reassured by the care she receives and that our team's compassion, attentiveness, and communication have made a positive difference.
Your kind words mean a lot to all of us-from managers and nurses to carers and reception staff-and they inspire us to continue providing the highest standard of care every day. We're grateful for the trust you place in us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Wife of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been in Lakeview his care has been excellent. Unfortunately he has deteriorated quite rapidly but they have found solutions at each stage. The staff are extremely caring and attentive to the moods of the residents and I think this has been paramount to my husband settling down so
quickly I have witnessed how he responds to the staff. I would recommend Lakeview if I was asked as my experience has been so positive.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're glad to hear that your husband has settled in well and that our team's care and attentiveness have made a difference during this challenging time. Our staff strive to provide compassionate, personalised support at every stage, and it's wonderful to know their efforts have been appreciated. Your recommendation means a great deal to us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne P (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mom was on Ullswater for almost a year before she died in November 24. Felt she was badly neglected health wise and the care she received. She was kept in bed for long periods of time with very little interaction with staff. Reported the home to the care quality commission.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeWe were sorry to hear of your concerns regarding the care of your loved one during their stay on Ullswater Unit. At the time of your loved one's stay, we did receive correspondence from the Care Quality Commission in relation to the concerns you raised. However, a full investigation was conducted, and the Care Quality Commission closed the matter with no further action. Whilst this confirms that the care we provide meets the regulatory standards set out by the Care Quality Commission, our team remains committed to delivering kind, respectful, and person-centred care at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul S (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lakeview Care home.
Expert staff, care, very friendly, attentive. They put into your 'mind' at ease.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share your kind words about Lakeview Care Home. We are delighted to hear that you found our team to be friendly, attentive, and supportive, and that their care helped put your mind at ease. Providing expert, compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know this has been your experience. We will make sure to share your feedback with the team, who will be thrilled to receive it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The only thing I can honestly put a negative is the laundry as there seem to set hubby's clothes wrong, even though they are labelled with his name.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for your honest feedback. We're really pleased to hear that overall things are going well, and we truly appreciate you bringing the laundry issue to our attention. Please rest assured we'll review our laundry processes and do our best to ensure your husband's belongings are returned correctly in future. Your comments help us improve, and we're grateful for your support and understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and friendly all the staff was, explained on how things were run, me and my son was happy for my husband to be transfer here. When we came to see him he was in Derwent,
all the nurse's and carer's was very friendly and helpful, and my husband settle in. All the staff nurses' carers are brilliant. Nothing too much trouble always their to offer help when needed, we picked the best home for my husband, and happy for him to be there.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to leave such a heartfelt review. We're delighted to hear that you and your son felt reassured and welcomed from your very first visit, and that your husband has settled in well at Lakeview. Our team in Derwent - and across the whole home - work hard to provide a warm, supportive environment, and it's wonderful to hear that their efforts have made such a positive difference. Your kind words mean a great deal to all of us, and we're so pleased that you feel Lakeview is the right place for your husband.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith P (Stepson of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad been on Kirby Unit just over a week, he so happy here.
The staff work so hard with him in fact with all who live in Kirby.
I know my dad is well looked after here which makes me happy.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for your kind words. We're delighted to hear that your stepdad is settling in well and feeling happy on Kirby Unit. Our team works incredibly hard to make sure every resident feels safe, supported, and cared for, so it means a great deal to know their efforts are making a positive difference. We truly value your trust in us and will continue doing our best to ensure your stepdad feels right at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H H (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to look around, my sister and I. Looking for room for our Dad. He has had a bad stroke. A member of staff showed us around. We must say a credit to ourselves, she knows her Job. Very friendly made made us feel at home looking around. 5 stars to her. Nice home, The lakes Buttermere ward. keep
the good work up.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for your kind words and 5-star review. We're so pleased to hear that you and your sister felt welcome during your visit to The Lakes - Buttermere Unit. Our team takes great pride in providing a supportive and friendly environment, and it's wonderful to know that the staff member who showed you around made such a positive impression. We'll be sure to pass on your lovely feedback to her.Wishing you and your family all the best as you make the important decision for your dad's care - and thank you again for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela F (Friend of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to express our deepest gratitude to the wonderful team on Loweswater for the outstanding care they provided to our dear friend. From the moment she arrived, the staff showed immense compassion, patience and professionalism ,ensuring that she was treated with dignity and respect.
My friend
had dementia and other complex health conditions, yet the care team managed her needs with such kindness and expertise, making her feel safe and comfortable at all times.
The warmth and dedication of the staff brought great comfort not only to her to but also to us, knowing she was safe and in such capable hands.
We can not thank all the staff enough for the love and support they showed her in the nearly 3 years she was in there care and for making her last chapter one filled with dignity and compassion.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for your heartfelt review. Your kind words truly mean the world to our team on Loweswater. It was a privilege to care for your dear friend, and we're so glad to know that she felt safe, supported, and valued during her time with us. Knowing that we brought comfort to both her and those close to her is the greatest reward. We'll be sure to share your lovely message with the team - it will mean so much to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen B (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in Lake view care home for almost 8 years. Initially on Kirby unit and then Ullswater.
During this time i can honestly say that the care he recieved was exeptional.
Everyone treated him with such kindness and dignity.
Not all care homes have this level of care, if it wasnt for Lakeview
we would have lost my Dad along time ago. Every effort is made to ensure each patient lives in the very best way possible.
Visiting Dad was always a pleasure, leaving him never a worry as we knew that the team would be there for him 100%. You can not ask for more.
We lost my Dad in January, all the team at Lakeview supported us through this difficult time, we grieved together.
We will be forever grateful for the love and care given to my Dad.
Reply from Jas Singh, Care Home Manager at Lakeview Care HomeThank you so much for your heartfelt words and for taking the time to share your experience. It was our absolute privilege to care for your dad over the years, and we are deeply touched by your kind words about our team. Knowing that we were able to provide comfort, dignity, and support to both your dad and your family means so much to us. Your review truly reflects the compassionate environment we strive to create at Lakeview, ensuring that every resident feels safe, valued, and loved. We are honoured to have been part of your dad's journey, Please know that our thoughts remain with you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Brother of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff towards patients. All of the staff are very friendly, nothing is too much to ask of them. I would totally recommend this care home to anyone in the knowledge that they will not be disappointed.
Reply from Jas Singh, Care Home Manager at Lakeview Care HomeThank you so much for your kind words and recommendation! We are delighted to hear that you found our staff to be caring, friendly, and always willing to go the extra mile. Providing high-quality care in a warm and welcoming environment is at the heart of what we do at Lakeview Care Home. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian B (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was an emotional wreck having to be put in the position of finding a care home for my precious mum, who was diagnosed with end of life and I had to face it that home care just wasn't enough. I saw some pretty grim places until I found Lakeview Care Home. Her room was lovely, big windows overlooking
farmland. All of the staff were exceptional, they treated her with such care and dignity, I knew she was in safe hands. Also, thank you to all the staff for their kindness they showed to my brother and me too. Anyone in agony over choosing a care home then please visit Lakeview, you won't be disappointed.
Reply from Jasbir Singh, Care Home Manager at Lakeview Care HomeThank you so much for your heartfelt words. We understand how difficult it can be to find the right place for a loved one, especially in such emotional circumstances, and we are truly honoured that you chose Lakeview Care Home for your mum's care. It means the world to us to hear that you found comfort in our team's support and that your mum was cared for with dignity and kindness. Providing a safe, welcoming, and compassionate environment is at the heart of what we do, and we are so pleased that you and your brother felt supported too. Your recommendation means so much to us, and we are grateful to have been a part of your mum's journey. Wishing you and your family all the best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne W (Wife of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good including cleaning staff. Always on hand to answer any questions and look after all resident's needs. Always made them welcome and feel this is the best place for my husband to stay. Kendal is a well-run unit.
Reply from Sherise Osbourne, Assistant Care Home Manager at Lakeview Care HomeThank you for your kind words, your feedback means a lot to us, and we'll be sure to share your lovely comments with the team on Kendal Unit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeanette W (Wife of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving to Lakeview Care Home, my husband has been a lot happier and settled. The staff are really good.
Reply from Sherise Osbourne, Assistant Care Home Manager at Lakeview Care HomeThank you for your kind words and we are so pleased to hear that your husband is happy and settled at Lakeview Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L A (Partner of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Kendal unit is always clean and very welcoming, and the staff are always happy, welcoming and professional. My partner is looked after very well, he is happy. I have no concerns for his well-being.
Reply from Sherise Osbourne, Deputy Care Home Manager at Lakeview Care HomeThank you so much for your lovely review. We're delighted to hear that you find the Kendal Unit to be clean, welcoming, and a happy environment. It's wonderful to know that your partner is well cared for and happy here-that's exactly what we strive for every day. Your peace of mind means the world to us, and we truly appreciate you sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Lakeview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.652 for Lakeview Care Home is calculated as follows: ( (395 Excellents x 5) + (115 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 538 Ratings = 4.652
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lakeview Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 151 registered maximum number of service users is 30.2, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sherise

Sherise Osbourne

Job Title: Care Home Manager Joined: 2023

Sherise Osbourne is a Registered General Nurse (RGN) who joined Alpha Health Care in July 2023 as Deputy Care Home Manager. Now leading Lakeview Care Home as Care Home Manager, Sherise brings a calm and focused approach to leadership. Her dedication to both the team and the residents is clear in everything she does, and she continues to demonstrate a strong commitment to delivering high-quality, person-centred care.

Frequently Asked Questions about Lakeview Care Home

What types of Care is Lakeview Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lakeview Care Home have?

There are 151 Single Rooms.

What are the Facilities & Services at Lakeview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakeview Care Home to the centre of Walsall?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeview Care Home to verify any information. View our terms and conditions. Lakeview Care Home has an Enhanced Service - more info.