Lakeview Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA
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9.6 87 Reviews
  • Lakeview Care Home, Walsall
As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke enablement care for people with a variety of shorter-term needs as well as long-term nursing care.

At Lakeview Care Home, they have the expertise and trained staff available to provide enablement health beds to people needing short-term support. These transitional placements in to the caring and secure environment of a specialist care facility have proved to be very successful with NHS partners and warmly received by short stay residents.

Working in partnership with local Trusts, they provide a number of enablement health beds for elderly residents across a number of scenarios, including:

Elderly people who are ready for discharge but are awaiting a full social services package to be put in place before going.

Elderly people who are on the road to full recovery but need some additional physiotherapy and/or occupational therapy support on a short-term basis to rebuild confidence and skills before going home.

Elderly people who require a long-term placement who can be cared for in an enablement health bed, rather than block a badly needed NHS bed, while their permanent placement is being finalised

Their service includes providing nursing care for people with complex dementias, those who have had strokes or are dealing with progressive neurological illnesses and also palliative care for residents who are reaching the end of their life.

By providing their nursing service from within the Lakeview Care Home complex, staff are able to provide a clear pathway to/from specialist complex dementia or residential, respite and enablement services. Residents can step up/step down as required rather than having to transfer to an alternative health or care setting.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 151 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelley Egison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (151)
  • Couples/Companion Rooms (0)

Visiting

  • Welcome to Lakeview Care Home, dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone.


    Visiting Hours:


    Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible

Parking

  • •   Large car park facility with numerous disabled bays marked near visitor receptions

Lakeview Care Home Reviews (87)

9.6

Lakeview Care Home has a Review Score of 9.6 (9.622) out of 10, based on 42 reviews in the last 2 years.
Over all time Lakeview Care Home has 87 reviews.

Overall Experience
  • 66
  • 17
  • 2
  • 1
  • 1
Date Published
  • 87
  • 6
  • 18
  • 42
  • 45
Reviewer Connection to Lakeview Care Home
  • 27
  • 22
  • 17
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 81-87
Review from Stephen D (Son of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father received excellent care and attention on Buttermere Unit. He was admitted for enablement but his health declined due to a pre-existing condition.
His care and attention from all staff was seamless from enablement to the palliative care that he needed at the end of his life. All staff were
also kind, caring and supportive to me and my family at that very difficult time.
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Review from Mary R (Niece of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both Aunt and Uncle have resided at Lakeview. Each time we approached Lakeview regarding their entry we were met with nothing but help, friendliness and professional treatment. Currently, they have been all of the above and more in the care of my Aunt - first class!
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Review from Chris R (Son of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Lakeview for several years now after suffering a stroke which left her unable to care for herself and needing constant care.


Right from my first enquiry at the home to see if she could become a resident, and ever since, she (and I) have always received excellent

care and attention from the friendly and devoted staff. I always feel so lucky that we were able to get her into Lakeview when you read the terrible stories of conditions at some other homes. Although I regularly visit my mother, I never have to worry about her when I am not there as I know she is being well cared for and that Lakeview will contact me if there are ever any concerns.


I would definitely recommend Lakeview to anyone with a relative who needs similar care or treatment.

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Review from Annie May W (Wife of Resident) published on 27 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't find a bad word to say about Lakeview Care Home. It's just like home from home, the staff are great and everyone so helpful and kind. If my husband was royalty he couldn't have better treatment.
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Review from Jacky H (Daughter of Resident) published on 27 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been a resident of Lakeview Care Home for nearly seven years. He has always been treated with dignity and the staff have gone out of their way to ensure his wellbeing. Very satisfied with the services.
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Review from Margaret V (Wife of Resident) published on 27 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident since April 2018 and he has had exceptional care. The staff are wonderful and go out of their way to ensure the health and welfare of him. He is taken out for walks and joins in the activities. You don't know how much I appreciate the care and help the carers have been,
it really puts my mind at rest to know that he is safe and cared for.
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Review from Jonathan G (Grandson of Resident) published on 9 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing, friendly and helpful staff can't do enough for you or the residents. Regular fun days for all. Can't wish for a better place to care for my grandfather. A*
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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Lakeview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.622 for Lakeview Care Home is calculated as follows: ( (350 Excellents x 5) + (110 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 489 Ratings = 4.622
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lakeview Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 151 registered maximum number of service users is 30.2, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sherise

Sherise Osbourne

Job Title: Care Home Manager Joined: 2023

Sherise Osbourne is a Registered General Nurse (RGN) who joined Alpha Health Care in July 2023 as Deputy Care Home Manager. Now leading Lakeview Care Home as Care Home Manager, Sherise brings a calm and focused approach to leadership. Her dedication to both the team and the residents is clear in everything she does, and she continues to demonstrate a strong commitment to delivering high-quality, person-centred care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeview Care Home to verify any information. View our terms and conditions. Lakeview Care Home has an Enhanced Service - more info.