1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Kinly Care

Care Homes Owned by Kinly Care

Jobs
9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kinly Care
Optima HCI have a small number of care homes situated around the Ipswich area. Each offers modern living with well presented living areas, comfortable bedrooms and pleasant outside space for residents to enjoy.

At the homes, excellent care professionals lead the way, delivering care plans that are personalised and centred specifically on the individual's needs and preferences. Care is always delivered with respect, kindness and compassion, empowering individual independence and wellbeing.

To find out about all Optima HCI's homes have to offer, contact the team who will be glad to help with any questions or to arrange a booking.

Kinly Care Locations (2)

 - Browse 2 Care Homes owned by Kinly Care
List View
Map View
Sort By
Baylham Care Home
Upper Street, Baylham, Ipswich IP6 8JR 
9.4 79 reviews
Baylham Care Home, Ipswich, Suffolk
"My dad moved in the home a week and a half ago. Rooms are a great size with ensuite . Tv in room . Very spacious place for my dad to walk…"   Read all 79 reviews
  • from £1,395 / week
  • 55 Rooms
Location Type Care Home

Welcome to Baylham Care Home, where expert-led nursing care is provided in a compassionate and supportive environment. Surrounded by countryside in the peaceful village of Baylham, the home offers ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Barham Care Home
Church Lane, Barham, Ipswich IP6 0PS 
8.6 50 reviews
Barham Care Home, Ipswich, Suffolk
"My wife has been at Barham for nearly six years. For me in the whole of that time there is no equal to Barham. It is such a very special…"   Read all 50 reviews
  • from £1,485 / week
  • 44 Rooms
Location Type Care Home

Barham Care Home offers outstanding, personalised care with a comprehensive range of onsite services to meet every individual’s needs. The team provide residential, nursing, dementia, and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Kinly Care Reviews (129)

9.0

Kinly Care has a Group Review Score of 9.0 (8.960) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kinly Care must have a Review Score.

Overall Experience
  • 103
  • 21
  • 4
  • 1
  • 0
Date Published
  • 129
  • 10
  • 12
  • 19
  • 110
Reviewer Connection to Kinly Care
  • 43
  • 20
  • 19
  • 10
  • 6
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Barham Care Home

from Keith D (Husband of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Barham for nearly six years. For me in the whole of that time there is no equal to Barham. It is such a very special place.The care and love she receives is beyond outstanding. The care, skill, dedication and patience of every single member of the team is of the highest standard.
They have my utmost admiration and respect. I am always singing the praises of Barham to the relevant local community. To visit Barham is always a joy and pleasure so very warm and welcoming. When I first went to Barham to enquire it was during lock down so I could not be shown around. However just going to reception to ask for a brochure I immediately knew it was the place I wanted my wife to be and that view has not changed one bit in six years. Thank you Barham is not enough!
Reply from Sarah Collins, Registered Manager at Barham Care HomeThank you so much for your kind review and positive feedback. We are delighted to hear that you have had a good experience with our home and that you are happy with the care and support being provided.
Our team works very hard to create a warm, safe, and welcoming environment for all residents, so it is wonderful to know that this is being recognised. Your comments will be shared with the staff, who will be very pleased to hear your feedback.
Thank you again for taking the time to leave a review and for your continued support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Denise B (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in the home a week and a half ago. Rooms are a great size with ensuite . Tv in room . Very spacious place for my dad to walk round. His settling in nicely got a smile on his face , even talking more when we visit him. The cares are very nice, they do lots of activities with him.
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you so much for your kind review.
We're really pleased to hear that your dad is settling in well and starting to feel at home with us. It's wonderful to know he's enjoying the space, getting involved in activities, and that you're seeing him smiling and chatting more when you visit-those moments mean so much.
Your lovely comments about our team will be shared with them all.
Thank you again for your feedback and for placing your trust in our care-it's a privilege to support your dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Paula D (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
After spending 6 weeks in hospital prior to going to the care home, dad was very poorly. Walking in today, March 3rd dad is sitting up in the lounge area in a lovely, comfortable chair. He has eaten well since he has been here, which is great. Looking so much better, it's a joy to see. Manager very
approachable and cheerful.
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you so much for sharing your wonderful feedback.
We're so pleased to hear how much your dad has improved since joining us, especially after what must have been a difficult time in hospital. Seeing him sitting comfortably, eating well, and looking brighter is exactly what we hope for every resident-it's truly heartwarming to know this has been your experience.
Thank you again for your trust in our care. It's a privilege to support your dad, and we look forward to continuing to see him thrive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Janice W (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are kind & welcoming. Always ready to help or listen to your concerns or problems
They always treat my husband with great care & respect.
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you for your kind words. We're so pleased to hear that you feel supported by our team and that your husband is treated with the care and respect he deserves.
It means a great deal to us that you find our staff welcoming and approachable, and your feedback will be greatly appreciated by the whole team. Thank you for your continued trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Ruth W (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided at Baylham Care Home for two years. We are always welcomed when my sons and I visit. The staff are dedicated to keeping the residents safe and well cared for. The food at Baylham is excellent all cooked in their kitchens. A recent Valentine's coffee morning was enjoyed by both
visitors and residents down to the huge effort by the staff. We look forward to Baylhams finding the resources once again to take residents for trips out. This has sadly been missing for the last year.
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you for taking the time to share your experience with us. We're so pleased to hear that you and your family always feel welcomed when visiting and that your husband is well cared for by our dedicated team. It's also lovely to hear your kind comments about the food and that you all enjoyed the Valentine's coffee morning - our staff do put a great deal of effort into making these events special for everyone.
We really appreciate your feedback regarding outings, and we understand how important these are for our residents. Please be assured that we are continually reviewing ways to reintroduce more trips and activities outside the home. Thank you again for your kind words and ongoing support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from R G (Husband of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
General all areas need improvement, plesed with food, the older members of staff are brilliant, but have noticed over the last month some younger staff are better. Activities have improved slightly. The home needs a working minibus so that it can take residents out, been promised this for the last 4
years, still nothing done all down to mangment. Hope I see improvement in the coming months & a minibus.
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you for taking the time to share your feedback. We're pleased to hear that you are happy with the food and that you've had positive experiences with members of our team. Your comments about staff and activities are noted, and we're encouraged that you've seen some recent improvements. We also take your concerns seriously, particularly regarding outings and the minibus. We understand how important these are for our residents' wellbeing, and please be assured that this is something we are actively reviewing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from A D (Son of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we've enjoyed a wonderful morning with mum and her new care home family. All the staff have worked so hard to put on a lovely party that we've thoroughly enjoyed. How nice it's been to enjoy everyone's company. Thank you so much for all your efforts and for making us feel so welcome. The
chef has done a brilliant job as always too!!
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you so much for your lovely review.
We're delighted to hear that you and your family enjoyed such a special morning with your mum and her care home family. It means a great deal to us to create moments like these where everyone can come together, relax, and enjoy each other's company.
Your kind words about our team will be truly appreciated-they all work incredibly hard to make these events memorable and welcoming for residents and their loved ones. We'll also be sure to pass on your compliments to our chef, who will be thrilled to hear your praise!
Thank you again for taking the time to share your experience. It's always a pleasure to welcome you, and we look forward to many more happy occasions together.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Janet C (Sister of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff where very friendly. As my sister hasn't been here long can't answer for everything. All the staff I spoke with were really helpfull and informative. I found the centre really clean. All the staff took time to speak to us and inform us as to what goes on. Her room is really nice and clean.
They have put my mind at rest over a few things which was good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Judy J (Power of Attorney of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
1 would like to say after the departure of the last manager of Baylham (about august ) things have greatly improved and I am personally impressed how things have changed around for the better .I thought the CQC did come down rather harsh, but I felt that was down to head office and not down to the
nursing staff but management . There is more interaction and I am being informed if there has been an incident involving who I an POA for .We know he has dementor and behaviour problems but the staff are very good on handling him and I am full of praise of them. They do the best of their ability for him and keep him clean .There are still problems getting through but if there are problems with residents that is understandable .When you do get through I find them very polite and helpful
The big problem I have is with the financial department ,They do not pick up the phone or reply to your email .It would be nice to have a brake down of invoice ,When Nelson was there I felt it ran better
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you for taking the time to share your feedback. We're really pleased to hear that you've noticed such positive changes at Baylham over recent months and that the increased interaction and communication have made a difference, particularly in keeping you informed when incidents occur.
Your kind words about our care teams mean a great deal to us. Supporting residents living with dementia and complex behaviours requires patience, skill and compassion, and we're proud that our staff are providing attentive, respectful care while maintaining dignity and cleanliness. It's also encouraging to hear that, when contact is made, our team are polite and helpful - we'll be sure to pass your praise on to them.
We appreciate your honest comments and value all feedback as it helps us continue to improve. Thank you again for recognising the hard work and dedication of our staff and for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barham Care Home

from Linda S (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been happy with my husbands care at Barham. The staff are so kind to my husband Robi. The food is amazing, and the rooms are bright & cheerful. its good for dementia to have lovely colours. The entertainment is god but need more live music please. The laundry staff are amazing for the
hard job they do.
Reply from Abby Mariea, Home Manager at Barham Care HomeThank you for your kind words! We are truly blessed to be caring for your loved one! We absolutely love and value your presence in the home too! Thank you from all of us at Barham
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Sandra W (Sister of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been in baylham for over 9 years. He was only 61 when he became a resident due to a brain haemorrhage. We have always been happy with his care , more so he has been as happy as can be going into a home. The only issue we've had is lack of telephone connection to his room not being connected
, which has been like that for over a year, numerous calls and e.mails have had no effect, my mum liked to talk to my brother in between visits and special occasions. I was shocked to receive an e.mail about the ccq inspection and their findings, as my brothers care has always been outstanding, so I felt I had to do a review. Well done to all staff who care so well for him, thank you from all his family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Anthony T (Husband of Resident) assisted by family/friend published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
One thing that I find upsetting is the difficulties I have getting in contact with someone at the home for updates about my wife. I am not contacted when she is unwell at times, I find out when I visit the home. They did inform me when she went into hospital. I am concerned that her fingernails are
not always cared for. The chiropodist does her toenails. Also I pay for her hair but this is not being done as regularly as needed.
Reply from Nicola Josselyn, Operations Manager at Baylham Care HomeThank you for taking the time to share your concerns. We're sorry to hear that your experience didn't meet the high standards we strive for, and we want to reassure you that your feedback has been taken seriously. The care of your wife is our absolute priority.It was a pleasure to speak with you recently, and we're glad to hear that things have improved and the concerns you raised were from some time ago. We completely understand how upsetting it must have been to feel out of touch, and we're committed to making sure you're kept informed and fully involved in her care going forward.Thank you again for sharing your feedback. It helps us to continue to improve and maintain the very highest standards of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Kathryn C (Daughter of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been in the care home for six months. The staff were excellent and he was given the best care he could have asked for. It is like extended family. Lots of activities to take part in if he chose to and a couple of trips to Needham Lake. When Dad passed away, he was treated with dignity and the
staff were very respectful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barham Care Home

from A C (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barham Care Centre has caring and engaging staff who cannot do enough to help and look after the residents. There is a lovely, relaxed and happy atmosphere and all the staff are really professional and so hardworking. We really couldn't fault this care home for our family member and we, as well as our
family member, are treated with kindness and respect always. The carers never know when we are visiting and it is always the same lovely, calm atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from C R (Wife of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband received excellent care during the two years that he was a resident at Baylham Care Centre. The staff are very caring, supportive and skilled in looking after residents who may have challenging behaviour. The Physiotherapy and Activities teams are first-class and ensure that an individual's
needs are catered for. The trips out in the mini-bus are especially welcome. The manageress is very approachable and is working hard to maintain high standards. There is a friendly atmosphere in the Home and relatives receive a warm welcome when visiting and any concerns they may have are dealt with promptly and efficiently. Baylham Care Centre is a very special place.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you for your kind feedback. We loved our trips out and loved him dearly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from Janet L (Friend of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is in Baylham Care Centre, Ipswich. What a fabulous place, the care is amazing. The staff know exactly what they need to do to help the residents. Activities, singing. Excellent place, thank you for looking after my friend so well.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you so much for your kind comments. We do love all of our residents and treat them as family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from S J (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Baylham Care Centre for end of life care.
The manager and her team were amazing to mum, my mum was treated with respect, dignity and love.
The care was outstanding and nothing was too much trouble.
The manager her team supported my Dad and all the family through the hardest time
of our lives.
The manager will always hold a special place in our hearts.
Reply from Tracey Darnley, Manager at Baylham Care HomeThat's what care is all about. Love and kindness always. Forever a part of our Baylham family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from S S (Private Carer of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional, efficient, caring, friendly and effective - what more could we ask?
The physiotherapy team worked miracles - their humour, knowledge, expertise and positive approach ensured mobility way beyond our expectations and we can't thank them enough. The new manager was attentive and responsive,
working hard behind the scenes to ensure everything ran smoothly. The care and admin staff were friendly, encouraging and patient. Thank you.
Reply from Tracey Darnley, Manager at Baylham Care HomeOur greatest reward was seeing a lovely lady rehabilitated and happily returned home having graced us with her presence.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from S R (Wife of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous Care home. The staff are so loving and kind. Nothing is too much trouble.
The food is very well presented and full of flavour. My husband really enjoys it.
The new manager is so kind and can’t do enough for us as a family.
What a relief to know there’s a home from home at Baylham.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you for your kind words. We have a fabulous team at Baylham.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Baylham Care Home

from G R (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always very welcoming. Care staff are incredibly patient and very attentive. One-to-one care is provided well and the set-up looks as though one-to-one care is provided even if the resident is less demanding.
Sticky floor might be my only criticism but that is only on one occurrence.
Safe and functional
and adequate. No non-essential frills and great value for our private money.
Reply from Mary Anne Ventura, Deputy Manager at Baylham Care HomeThank you so much for your very kind review. I will pass this on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Kinly Care

Costs for care homes owned by Kinly Care

Average costs per week for care homes owned by Kinly Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Kinly Care, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,440
Residential Dementia Care £1,440
Nursing Care £1,440
Nursing Dementia Care £1,440
All Care Types £1,440
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Kinly Care own?

Kinly Care own 2 Care Homes.

Which Kinly Care Care Homes have the highest review score?

Baylham Care Home & Barham Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kinly Care to verify any information. View our terms and conditions. Kinly Care has a Platinum Service – more info.