Care Homes Owned by Kinly Care

The lounge area is clean and always well stocked with coffee, tea and biscuits (thank you) . It provides a much nicer space to chat, meet other residents and visitors.

All staff are very helpful nothing is too much trouble for anyone any query regarding my brother is always promptly an professionally dealt with .they treat residents like family with dignity and respect regardless ov age race or gender or disability .

I want to say everyone is so welcoming and friendly its like my second home. The staff are so compassinate and loving not only to the residents but to the families to. Everyone just seems together and gets on really well. I always recommend the village to anyone who asks me i tell them this is Home and people are felt welcomed. The village has given me piece of mind.

All the residents are looked after well and are happy with big smiles. Staff show real compassion love to see them in the garden with loads if activities going on everyone be so happy with big smiles. All the staff encourge residents with activities. Whenever made a phone call always there happy to help day and night. Beautiful food and my brother enjoys it. Amazing support from front of house always greeted with smile from admin and management and they make time to speak to relatives and families, everyone seems happy to work here. Carers are really happy and bulid relationships with residents one big family its beautiful to see always trying to do things different the care is unique

I can't thank everyone at The Village Nursing Home enough for the incredible care they gave my Nan, Muriel. From the moment she was transferred from hospital through to her end-of-life care, every member of staff was compassionate, professional, and truly exceptional.

As a family experiencing this for the first time, we were supported every step of the way. The kindness, reassurance, and genuine care shown to us meant more than words can express. It was so comforting to see the wonderful relationships the staff built with Nan, and knowing she was happy and cared for gave us such peace of mind.

One memory I will always treasure is leaving after a visit and looking back through the window to see Nan dancing with one of the carers. Seeing her smile and enjoy that moment filled my heart with happiness and perfectly reflected the love and dignity she was shown every day.

I cannot recommend The Village Nursing Home highly enough.

Excellent care of my late husband who had vascular dementia. He spent 18 months here. And he was well looked after. The staff really looked after him and spent alot of time doing social activities with him such as gardening, table tennis. Bbq's singing for his 90th birthday a month before his death they held a lovely party for him.

10/10

Dad was only at Hampton for 4 months but all the team were really caring and thoughtful towards him he loved his time there especially the sports day. We can't thank the staff enough for making his last few months happy ones you are really special people

The care my partner receives here on Keswick is outstanding. The staff treat her with absolutely dignity, respect and genuine affection. It brings me so much peace of mind knowing she is in such safe and kind hands. Thank you to the whole team for your hard work and warm smiles.

The care my mom receives is 100% better than the are home she was a resident of before. The staff are friendly, courteous and informative. Nothing is to much trouble. I am given reassurance when I mention my fears. Unfortunately, moms dementia is worsening but I notice all the staff are patient and kind to her. All of my family agree with my review.

It is a very safe environment.

My husband receives exceptional care. All the staff have taken time to know him as an individual.

My husband was sent here through social services where he was placed, carer are very well trained caring attentive. 1 carer in particular was brilliant.

Staff excellent. My wife has been in Lakeview 18 months and the family and myself are happy with the commitment of the staff who are caring and helpful.

I am very happy with the care given to my husband Geoff. The staff seem very caring, please let me know if my husband needs anything.

Kelly and the team regularly overachieve in providing a safe environment that makes everyone feel at home.

The staff and the facility is amazing. Very clean. they are all attentive.

Since Dad has been here, everything has been excellent. All staff pleasant and helpful.

I thank god for this care home. The staff are amazing. They preempt situations to ensure residents stay safe and happy. The food is excellent taking account of my husbands taste. Activities are relevant and it has been so lovely to see him engage in a way he wouldn't at home. Both staff and management couldn't be more helpful and ensure families and friends are made welcome. Thank you, particularly to those on Derwent unit. You are much appreciated.

The staff at Lakeview - Kirby unit- are very friendly and welcoming. With the residents you can tell they care as they interact really well and nothing seems like too much trouble. Our mum seems content and well looked after especially if she is unwell. The staff regularly update us on how mum is and send us photos/videos of when she does activities. Great team and helps us feel reassured!