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Care Homes Owned by Kinly Care in Suffolk

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kinly Care in Suffolk

Only the locations & reviews in Suffolk for Kinly Care are showing below.

View the details of all 2 locations (with 128 reviews) owned by Kinly Care

Kinly Care Locations in Suffolk (2)

 - Browse 2 Care Homes owned by Kinly Care in Suffolk
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Baylham Care Home
Upper Street, Baylham, Ipswich IP6 8JR 
9.3 78 reviews
Baylham Care Home, Ipswich, Suffolk
"My husband has resided at Baylham Care Home for two years. We are always welcomed when my sons and I visit. The staff are dedicated to…"   Read all 78 reviews
  • from £1,395 / week
  • 55 Rooms
Location Type Care Home

Welcome to Baylham Care Home, where expert-led nursing care is provided in a compassionate and supportive environment. Surrounded by countryside in the peaceful village of Baylham, the home offers ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Barham Care Home
Church Lane, Barham, Ipswich IP6 0PS 
8.3 50 reviews
Barham Care Home, Ipswich, Suffolk
"We have always been happy with my husbands care at Barham. The staff are so kind to my husband Robi. The food is amazing, and the rooms are…"   Read all 50 reviews
  • 44 Rooms
Location Type Care Home

Barham Care Home offers outstanding, personalised care with a comprehensive range of onsite services to meet every individual’s needs. The team provide residential, nursing, dementia, and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Kinly Care Reviews in Suffolk (128)

8.8

Kinly Care has a Group Review Score of 8.8 (8.805) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kinly Care must have a Review Score.

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Review of

Baylham Care Home

from Paula D (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
After spending 6 weeks in hospital prior to going to the care home, dad was very poorly. Walking in today, March 3rd dad is sitting up in the lounge area in a lovely, comfortable chair. He has eaten well since he has been here, which is great. Looking so much better, it's a joy to see. Manager very
approachable and cheerful.
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Review of

Baylham Care Home

from Janice W (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are kind & welcoming. Always ready to help or listen to your concerns or problems
They always treat my husband with great care & respect.
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Review of

Baylham Care Home

from Ruth W (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided at Baylham Care Home for two years. We are always welcomed when my sons and I visit. The staff are dedicated to keeping the residents safe and well cared for. The food at Baylham is excellent all cooked in their kitchens. A recent Valentine's coffee morning was enjoyed by both
visitors and residents down to the huge effort by the staff. We look forward to Baylhams finding the resources once again to take residents for trips out. This has sadly been missing for the last year.
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Review of

Baylham Care Home

from R G (Husband of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
General all areas need improvement, plesed with food, the older members of staff are brilliant, but have noticed over the last month some younger staff are better. Activities have improved slightly. The home needs a working minibus so that it can take residents out, been promised this for the last 4
years, still nothing done all down to mangment. Hope I see improvement in the coming months & a minibus.
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Review of

Baylham Care Home

from A D (Son of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we've enjoyed a wonderful morning with mum and her new care home family. All the staff have worked so hard to put on a lovely party that we've thoroughly enjoyed. How nice it's been to enjoy everyone's company. Thank you so much for all your efforts and for making us feel so welcome. The
chef has done a brilliant job as always too!!
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Review of

Baylham Care Home

from Janet C (Sister of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff where very friendly. As my sister hasn't been here long can't answer for everything. All the staff I spoke with were really helpfull and informative. I found the centre really clean. All the staff took time to speak to us and inform us as to what goes on. Her room is really nice and clean.
They have put my mind at rest over a few things which was good.
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Review of

Baylham Care Home

from Judy J (Power of Attorney of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
1 would like to say after the departure of the last manager of Baylham (about august ) things have greatly improved and I am personally impressed how things have changed around for the better .I thought the CQC did come down rather harsh, but I felt that was down to head office and not down to the
nursing staff but management . There is more interaction and I am being informed if there has been an incident involving who I an POA for .We know he has dementor and behaviour problems but the staff are very good on handling him and I am full of praise of them. They do the best of their ability for him and keep him clean .There are still problems getting through but if there are problems with residents that is understandable .When you do get through I find them very polite and helpful
The big problem I have is with the financial department ,They do not pick up the phone or reply to your email .It would be nice to have a brake down of invoice ,When Nelson was there I felt it ran better
Reply from Donna Owen, Care Home Manager at Baylham Care HomeThank you for taking the time to share your feedback. We're really pleased to hear that you've noticed such positive changes at Baylham over recent months and that the increased interaction and communication have made a difference, particularly in keeping you informed when incidents occur.
Your kind words about our care teams mean a great deal to us. Supporting residents living with dementia and complex behaviours requires patience, skill and compassion, and we're proud that our staff are providing attentive, respectful care while maintaining dignity and cleanliness. It's also encouraging to hear that, when contact is made, our team are polite and helpful - we'll be sure to pass your praise on to them.
We appreciate your honest comments and value all feedback as it helps us continue to improve. Thank you again for recognising the hard work and dedication of our staff and for taking the time to share your experience.
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Review of

Barham Care Home

from Linda S (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been happy with my husbands care at Barham. The staff are so kind to my husband Robi. The food is amazing, and the rooms are bright & cheerful. its good for dementia to have lovely colours. The entertainment is god but need more live music please. The laundry staff are amazing for the
hard job they do.
Reply from Abby Mariea, Home Manager at Barham Care HomeThank you for your kind words! We are truly blessed to be caring for your loved one! We absolutely love and value your presence in the home too! Thank you from all of us at Barham
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Review of

Baylham Care Home

from Sandra W (Sister of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been in baylham for over 9 years. He was only 61 when he became a resident due to a brain haemorrhage. We have always been happy with his care , more so he has been as happy as can be going into a home. The only issue we've had is lack of telephone connection to his room not being connected
, which has been like that for over a year, numerous calls and e.mails have had no effect, my mum liked to talk to my brother in between visits and special occasions. I was shocked to receive an e.mail about the ccq inspection and their findings, as my brothers care has always been outstanding, so I felt I had to do a review. Well done to all staff who care so well for him, thank you from all his family.
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Review of

Baylham Care Home

from Anthony T (Husband of Resident) assisted by family/friend published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
One thing that I find upsetting is the difficulties I have getting in contact with someone at the home for updates about my wife. I am not contacted when she is unwell at times, I find out when I visit the home. They did inform me when she went into hospital. I am concerned that her fingernails are
not always cared for. The chiropodist does her toenails. Also I pay for her hair but this is not being done as regularly as needed.
Reply from Nicola Josselyn, Operations Manager at Baylham Care HomeThank you for taking the time to share your concerns. We're sorry to hear that your experience didn't meet the high standards we strive for, and we want to reassure you that your feedback has been taken seriously. The care of your wife is our absolute priority.It was a pleasure to speak with you recently, and we're glad to hear that things have improved and the concerns you raised were from some time ago. We completely understand how upsetting it must have been to feel out of touch, and we're committed to making sure you're kept informed and fully involved in her care going forward.Thank you again for sharing your feedback. It helps us to continue to improve and maintain the very highest standards of care.
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Review of

Baylham Care Home

from Kathryn C (Daughter of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had been in the care home for six months. The staff were excellent and he was given the best care he could have asked for. It is like extended family. Lots of activities to take part in if he chose to and a couple of trips to Needham Lake. When Dad passed away, he was treated with dignity and the
staff were very respectful.
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Review of

Barham Care Home

from A C (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barham Care Centre has caring and engaging staff who cannot do enough to help and look after the residents. There is a lovely, relaxed and happy atmosphere and all the staff are really professional and so hardworking. We really couldn't fault this care home for our family member and we, as well as our
family member, are treated with kindness and respect always. The carers never know when we are visiting and it is always the same lovely, calm atmosphere.
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Review of

Baylham Care Home

from C R (Wife of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband received excellent care during the two years that he was a resident at Baylham Care Centre. The staff are very caring, supportive and skilled in looking after residents who may have challenging behaviour. The Physiotherapy and Activities teams are first-class and ensure that an individual's
needs are catered for. The trips out in the mini-bus are especially welcome. The manageress is very approachable and is working hard to maintain high standards. There is a friendly atmosphere in the Home and relatives receive a warm welcome when visiting and any concerns they may have are dealt with promptly and efficiently. Baylham Care Centre is a very special place.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you for your kind feedback. We loved our trips out and loved him dearly.
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Review of

Baylham Care Home

from Janet L (Friend of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is in Baylham Care Centre, Ipswich. What a fabulous place, the care is amazing. The staff know exactly what they need to do to help the residents. Activities, singing. Excellent place, thank you for looking after my friend so well.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you so much for your kind comments. We do love all of our residents and treat them as family.
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Review of

Baylham Care Home

from S J (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Baylham Care Centre for end of life care.
The manager and her team were amazing to mum, my mum was treated with respect, dignity and love.
The care was outstanding and nothing was too much trouble.
The manager her team supported my Dad and all the family through the hardest time
of our lives.
The manager will always hold a special place in our hearts.
Reply from Tracey Darnley, Manager at Baylham Care HomeThat's what care is all about. Love and kindness always. Forever a part of our Baylham family.
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Review of

Baylham Care Home

from S S (Private Carer of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional, efficient, caring, friendly and effective - what more could we ask?
The physiotherapy team worked miracles - their humour, knowledge, expertise and positive approach ensured mobility way beyond our expectations and we can't thank them enough. The new manager was attentive and responsive,
working hard behind the scenes to ensure everything ran smoothly. The care and admin staff were friendly, encouraging and patient. Thank you.
Reply from Tracey Darnley, Manager at Baylham Care HomeOur greatest reward was seeing a lovely lady rehabilitated and happily returned home having graced us with her presence.
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Review of

Baylham Care Home

from S R (Wife of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous Care home. The staff are so loving and kind. Nothing is too much trouble.
The food is very well presented and full of flavour. My husband really enjoys it.
The new manager is so kind and can’t do enough for us as a family.
What a relief to know there’s a home from home at Baylham.
Reply from Tracey Darnley, Manager at Baylham Care HomeThank you for your kind words. We have a fabulous team at Baylham.
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Review of

Baylham Care Home

from G R (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always very welcoming. Care staff are incredibly patient and very attentive. One-to-one care is provided well and the set-up looks as though one-to-one care is provided even if the resident is less demanding.
Sticky floor might be my only criticism but that is only on one occurrence.
Safe and functional
and adequate. No non-essential frills and great value for our private money.
Reply from Mary Anne Ventura, Deputy Manager at Baylham Care HomeThank you so much for your very kind review. I will pass this on to the team.
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Review of

Barham Care Home

from Lynn M (Niece of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is well cared for; this gives her family peace of mind. The home is always very clean, and all of the staff are very friendly and caring.
The entertainment for the residents has gotten a lot better since one particular lady has been in place. It was also a lovely gesture that she made
my relative some cupcakes for her birthday. The personal touch means a lot.
Thank you, everyone, for all your care and commitment to your jobs, which are often stressful.
Reply from Sarah Collins, Regional Manager at Barham Care HomeThank you so much for the kind review- best wishes.
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Review of

Barham Care Home

from Margaret S (Wife of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager was welcoming and friendly when we arrived and each time that I came was concerned about my well-being as I live in Colchester, at least 30 minutes away and have to be driven. My husband has had one-to-one care and all the staff have been kind and caring and made him feel at home and taken
an interest in him. He has never once complained and has a good relationship with the staff. He enjoys the meals and he's put on weight. The nurses have made sure he takes his medication. There is a very good atmosphere in the home and my only regret is that it is not situated in Colchester. They have made certain he is active and walking and safe.
Reply from Cathine Arbon, Home Manager at Barham Care HomeThank you so much for your kind review, we do anticipate gaining a placement near your home for your husband as I understand your need to be close by. Your husband has come a long way since being discharged from hospital. Now mobilising independently since being bed-bound in the general hospital.
Thank you so much, it's been a pleasure working with you.
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