Boldmere Court Care Home

350 Gravelly Lane, Boldmere, Sutton Coldfield, Birmingham B23 5SB

Boldmere Court Care Home, Birmingham, West Midlands
Boldmere Court Care Home, Birmingham, West Midlands
Boldmere Court Care Home, Birmingham, West Midlands

Absolute Care Homes is an experienced care operator with over twenty years of experience in the care home sector. Boldmere Court is the first of a new generation of care homes the provider has been building in the West Midlands and is situated in the heart of the community where the founder of the company lives.

A firm believer in the importance of providing quality care for their local community, Absolute Care Homes has gathered a team of industry experts to advise on the building and operating of a new generation of care homes and provide clinical excellence. They offer superb living space and an excellent environment for the delivery of real quality care from a team of committed and motivated staff.

Absolute Care Homes is also investing heavily in developing a well trained workforce and is committed to offering a variety of employment and training opportunities for local people.

Group: Absolute Care Homes (Central) Ltd

Person in charge: Mike Hanlon (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Epilepsy • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Polish, Urdu

Single Rooms: 68

Shared Rooms: 0

Rooms with ensuite WC: 68

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Boldmere Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Boldmere Court Care Home has a Review Score of 8.5 (8.462)

The Review Score of 8.5 (maximum of 10) for Boldmere Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Boldmere Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.741 for Boldmere Court Care Home is calculated as follows: ( (45 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.721 Points relating to the number of positive Reviews for Boldmere Court Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.6 Target = 0.221

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Boldmere Court Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Boldmere Court Care Home

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My dad was taken care of from January until May when he sadly passed away.
The care my dad received here was the best, they not only took care of my dad but also us as a family, staff here are caring and supportive.
It became our second home as we stayed many nights to be with dad.
We as a family will always be thankful for their care as I believe they looked after dad so well that we spent extra valuable time with him.
I strongly recommend that anyone who is looking for a care home for a loved one you won't get one any better then Boldmere care home.

How likely would you be to recommend Boldmere Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband stayed at Boldmere Court Nursing Home for nine months up until he passed away. The care he received during his stay was excellent - all of the staff we found to be caring and understanding in this difficult time. They genuinely took the time to get to know my husband, myself and other members of the family and Boldmere Court became a second home to everyone. The staff not only looked after the general health of my husband but they took the time to retain his dignity at all times. When I mention the staff, this not only includes the day staff, but night staff, admin and management teams all has input into his care and respect.
We as a family would certainly recommend Boldmere Court to any other families that find themselves in very difficult and distressing times as a place of help, care, attention and dignity.

How likely would you be to recommend Boldmere Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Kerry Jackson, Operations Director at Boldmere Court Care Home responded to this review on 08 Dec 2016:

Thank you! It was our pleasure and privilege to look after you all as we do all our families xx

Dad was in the home for many months. The care was excellent, staff was so dedicated and caring. If I could fault anything, the only fault would be the washing of clothes as the whites always come back grey and soft foods were the same day after day. There was only one special chair, so most times dad was bed bound as the chair was in use with other residents.

How likely would you be to recommend Boldmere Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

What a lovely place, great reception. Staff very professional. Nice manager. Clean and well organised. Care staff are lovely. Nothing too much. Would recommend as father previously been in two other home. This one exceeds expectations. Nursing staff very professional!

How likely would you be to recommend Boldmere Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandad was placed into Boldmere Court in the Meregreen Unit. All staff are very helpful and friendly. My grandad has always had a clean room and is always looking refreshed, is always fed well and dressed well.

How likely would you be to recommend Boldmere Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Submit a Review for Boldmere Court Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Boldmere Court Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Boldmere Court Care Home