






The Village nursing home is a modern, purpose-built home providing residential and nursing care to up to 90 people with a variety of needs.
Set in a residential area of Bromley, West Midlands, the home is close to local amenities and beauty spots. There is a bus stop right outside where the Number 2 bus goes directly into Dudley town centre.
Each bedroom is single and has en-suite facilities, residents can also...
Care Provided by The Village Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Village Nursing Home for full pricing details and T&Cs.
Contact The Village Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kinly Care
- Private Owned
Person in charge
- Kerry Jackson(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
The Village Nursing Home Reviews (43)
The Village Nursing Home has a Review Score of 9.0 (9.015) out of 10, based on 22 reviews in the last 2 years.
Over all time The Village Nursing Home has 43 reviews.
From the first day she arrived at The Village her aggression was managed so well that it almost disappeared. She became much calmer and soon began to enjoy her surroundings. She enjoyed the activities and loved to be in the garden.
The last year has been difficult for her and she has been in bed since November as frailty prevented her from getting up. The staff have been amazing! The care she has received has been outstanding. The staff loved and cared for her with kindness and compassion. Nothing was too much trouble. She was always clean and fresh, her clothes well maintained and her diet specially thought out. I will never be able to say thank you enough to the staff for all they have done. Xxxx
My husband came to The Village in November 2024 after a previous home could not manage his episodes of challenging behaviour due to his dementia. The facilities are excellent, the units are small and each unit is a family. The staff treated my husband with kindness and respect. The carers were so kind to him and could not have shown him more care. They were also incredibly kind to us as his family. We cannot thank the carers enough for looking after him and us to the end.
it was an honour xx you are in our thoughts
My husband came to The Village when his Alzheimer's was already very advanced. His previous caring establishment has sent him away, they did not want to have to deal with his inability to behave normally. The staff at The Village did not bat an eyelid - they are true dementia specialists. They knew what to do, how to manage behaviour, how to keep him safe. It wasn't easy - my husband was a big strong man, but he could no longer understand very basic things - how to sit, how to eat - and yet I never saw anyone become impatient with him. He was always treated with kindness, respect, understanding - every single carer was wonderful. The staff I didn't see clearly did just as wonderful a job - his clothes were always clean and fresh, his food was prepared specially when his ability to swallow diminished. Everyone seemed to know his name and the level of care he required. The Village is a place that truly caters for people with dementia, filled with staff who are caring and, in my eyes, all angels.
Thankyou for your Kind words, The Village take pride in looking after those who face such difficulties with Dementia and Mental health, we do it with our hearts followed by our heads!! and the good thing is we are ALL under this understanding xxx
The first time I visited, I was so impressed with the care and facilities offered. Every time I have visited, the care and quality have been excellent. The very first impression, on arrival, is quiet, peaceful, nothing like a residential care nursing home, so efficient. The staff is excellent and caring, for each individual patient is so special. It warms my heart to know there is this special home. Always top quality, always 5-star every time, and dedicated staff to be praised.
Thankyou your views are very appreciated by all the staff and residents at The Village
The whole team on the Birch floor did an amazing job initially in supporting mom, always showing kindness and empathy, even when faced with challenging behaviour due to her complex dementia. Over the last three years, it always gave us peace of mind knowing that Mom was well looked after.
We recognise what it must take to run such a smooth operation. The Village has an amazing team at every level. We have always been greeted warmly. It is lovely that friends and family are welcome to visit residents in the relaxed atmosphere of the café area. They also run residents' meetings and a Dementia café where families can talk to others in the same position. Mom used to enjoy having her hair styled in Bluebells Salon by the activity staff. Excellent end of life care.
Thankyou this is lovely to hear and a little music to our ears
The way she has been cared for has left me feeling shocked and heartbroken.
The staff are dishonest and show no care and empathy for patients dignity.
I was also refused entry at mealtimes to help encourage my Nan to eat. My Nan is now back in hospital after their failings of providing the basics. Food and water.
Disgusting place.
Thankyou for your comments and as stated in the previous replies my door is always open for a meeting to discuss, taking data protection and compliance into account it would be good to come with the POA or documented next of kin. I held a meeting on the 9/6/25 however those who had concerns did not...
Unfortunately I cannot put zero stars. This place comes across as clean and friendly... behind the scenes there is little patient care. My experience with a relative has been absolutely appalling. Unexplained injuries (bruises and skin tears), neglect of personal care, being left on a bed where they couldn't even reach a drink, until their mood improves! Denial of supplements. Personal items missing, male attendants entering female patient rooms at night. If I could shut this place down today, I would. Don't be fooled peeps, check your relatives over, and often if they are in there!
Thankyou for your comments and as stated in the previous replies my door is always open for a meeting to discuss, I held an arranged meeting on the 9/6/25 however those who had concerns did not come, which was a shame as I feel if the meeting had been attended by more than 1 person (who was unaware...
Really disappointed with the care afforded to my relative. It has been exceptionally poor and unsafe to the point she has been re admitted to hospital. She has personal belongings missing, I will not comment too much as it is an open enquiry into the care provider here. Staff were dismissive, management were unresponsive and practice is poor. I cannot believe what we have experienced as a family through this provider and absolutely zero compassion, respect in anything. Just glad we trusted our gut instinct and I hope Dudley Council unpick this to pieces.
Thankyou for your comments and as stated in the previous replies my door is always open for a meeting to discuss, taking data protection and compliance into account it would be good to come with the POA or documented next of kin. I held a meeting on the 9/6/25 however those who had concerns did...
How much looks can be deceiving. Trusted this care home with my mom. Thankfully now back in hospital safe and secure abd receiving the right care. Awful home, the care given to her by staff has been appalling in the short time she has been there. My mom is covered in bruises, and frightened from this experience. Clothes lost, drinks not left in reach for her to reach, left on the bed, we repeatedly told staff that no male staff should enter her room or give personal care but this was not adhered to. Please check your loved ones if they are here, listen to them. This place needs investigating right now to stop anyone else going through what we have been through. I cannot score nil or minus, I would if I could they are not worthy of 1 star.
Thankyou for your comments and my door is always open for a meeting to discuss, taking data protection and compliance into account it would be good to come with the POA or documented next of kin. I held a meeting on the 9/6/25 however those who had concerns did not come, which was a shame as I...
My nan stayed here after the hospital discharge. As a whole family we quickly realised this place was not for her as she did not receive support she needed. As per review policy I cannot go into to much details in case the review doesn't get published, but myself and other family members would not recommend the care home and would advise family members to visit as often as possible.
Thankyou Joe, for your comments, my door is always open for a meeting to discuss, taking data protection and compliance into account it would be good to come with the POA or documented next of kin. I held a meeting on the 9/6/25 however those who had concerns did not come, which was a shame as I...
Our uncle passed away at The Village on 8th December. He was passed from pillar to post by hospitals and care homes, but we are so grateful that his final resting place was with you. You eased his pain and treated him with humanity. He died peacefully in a caring environment. Your staff are fantastic and we are grateful beyond words. You gave him back his dignity. Thank you so much.
We at The Village are proud to do what we do! But are privileged to meet and work with the residents and families we meet along the way. It was our honour to support you all within the process and work with you to have a good care home experience and to see we were much more than a home we are all a family.
My uncle was moved here with other homes not being able to cope. We have found nothing but friendliness and care.
Thank you for your review, best wishes from the Village team.
Nan's care was second to none when asked she was attended to promptly.
We would like to thank you all for your support during the short time she was in your care.
I have frequently visited the home on multiple times per week for a few years now and I can honestly say from the moment you walk through the door the place is welcoming and a happy vibe greets you. The management staff are magnificent and the staff are always there if you need them. Staff are well trained and you can tell that their main aim is to ensure residents are clean, happy and well looked after. I would recommend anyone who has negative comments about this place should really take a look at other care homes to recognise just how good The Village Nursing Home really is. I have visited many but none compare to this for care, kindness, and cleanliness. And very knowledgeable staff and management. Well done.
We are so pleased with the way our sister is cared for, she always looks clean and dressed smart. All the staff are wonderful and helpful in every way. If we do have any issues they are sorted out very quickly and professionally.
I feel that The Village Nursing Home cares for my Mom very well. She is very happy and settled here. There is always a very warm welcome from all the office staff. They are always very helpful and well-informed and go above and beyond to make everything run smoothly. The care staff are always friendly and very caring and I am well informed about everything that involves Mom's care. All staff are super efficient and communication is excellent!
All the staff are so kind and caring. I am always kept very well informed regarding my Mom's care. The office staff are always warm and welcoming when I visit.
The care at The Village is absolutely fantastic. The staff cares for residents with professionalism, understanding, dignity, care, and love. We cannot praise the staff highly enough, they are kind, and compassionate and listen to the resident's needs with lots of reassurance, hugs, and care. The overall experience from management, food, facilities, security, cleanliness, etc is so impressive, second to none. The genuine care is also extended to residents' loved ones, everyone is looked after at The Village and you have our sincere gratitude.
All staff friendly and welcoming. Nothing no trouble at all.
Everything about The Village Care Home is excellent. The care and compassion shown to resident and family is second to none.
Thank you for your very positive feedback, it's very much appreciated by all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for The Village Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Village Nursing Home.
Accreditations
There are no accreditations posted yet for The Village Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about The Village Nursing Home
What types of Care is The Village Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Village Nursing Home have?
There are 90 Single Rooms.
What are the Facilities & Services at The Village Nursing Home?
Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Village Nursing Home to the centre of Brierley Hill?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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