The Village Nursing Home

190 Commonside, Brierley Hill DY5 4AA
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9.4 41 Reviews
  • The Village Nursing Home, Brierley Hill
The Village nursing home is a modern, purpose-built home providing residential and nursing care to up to 90 people with a variety of needs.

Set in a residential area of Bromley, West Midlands, the home is close to local amenities and beauty spots. There is a bus stop right outside where the Number 2 bus goes directly into Dudley town centre.

Each bedroom is single and has en-suite facilities, residents can also relax and socialise in communal areas.

Care plans are tailored to the individual and all dietary requirements can be catered for.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact The Village Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kerry Jackson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

The Village Nursing Home Reviews (41)

Total of 41, showing 41-41
9.4

The Village Nursing Home has a Review Score of 9.4 (9.351) out of 10, based on 35 reviews in the last 2 years. Over all time The Village Nursing Home has 41 reviews.

Overall Experience

  • 28
  • 6
  • 0
  • 1
  • 6

Date Published

41
7
19
35
6
Overall Experience  Overall Experience 2.0 out of 5

My 88-year-old father was at The Village for approximately twelve weeks, from September 2021.
Despite repeatedly asking to see Dad's room and daily living arrangements we weren't allowed 'onto the floor' because of the stringent Covid measures in place.
Visits could only take place in a noisy reception
area, strictly one visit per week by appointment, for thirty minutes maximum, and strictly subject to proof of a Covid test. When we visited we were rarely asked to provide evidence of the Covid test, and we were never asked to wear a mask.
We brought three bags of dad's clothes to The Village but he was rarely dressed in any of his own clothes, which was an undignified experience for him. On discharge only a few of his clothes could be found, we had to leave without them.
Dad needs two hearing aids but he was never wearing them when we visited, despite us querying this numerous times.
All of these comments have been reported to the management team during Dad's stay.

Reply from Martin Pawar, Chief Executive at The Village Nursing Home

Thank you for your feedback. Unfortunately, Covid and these unpredictable times have caused many changes in the way our resident's safety is maintained. We are a complex behaviour home and due to Covid, relatives going onto the units could put residents at risk from outside Covid risk factors. Therefore designated areas for visiting were assigned to include the Reception Area, Hairdressers and Cinema Room. Designated visiting times were present to prevent noise pollution so I am sorry you found visiting to be noisy. We would have accommodated the visit in one of the other areas if you felt that way and we were made aware. We assign a staff member to either do an LFT on family/visitor or check results. We are a care facility and do have signage on the front doors and within the home to ensure visitors wear their masks as per government guidelines for health facilities and we rely on our relatives to also comply with local guidelines. Please call the management team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.351)

Overview of Review Score

The Review Score of 9.4 (9.351) out of 10 for The Village Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.351 for The Village Nursing Home is calculated as follows: ( (275 Excellents x 5) + (80 Goods x 4) + (12 Satisfactorys x 3) + (40 Very Poors x 1) ) ÷ 407 Ratings = 4.351

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Village Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2022

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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