The Village Nursing Home

190 Commonside, Brierley Hill DY5 4AA
Review Us
9.2 43 Reviews
  • The Village Nursing Home, Brierley Hill
Show The Village Nursing Home on the Map

Care Provided by The Village Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact The Village Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Kerry Jackson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)
Are you the Owner/Manager of The Village Nursing Home? View your Advertising Options

The Village Nursing Home Reviews (43)

9.2

The Village Nursing Home has a Review Score of 9.2 (9.163) out of 10, based on 24 reviews in the last 2 years.
Over all time The Village Nursing Home has 43 reviews.

Overall Experience
  • 30
  • 6
  • 0
  • 1
  • 6
Date Published
  • 43
  • 2
  • 9
  • 24
  • 19
Reviewer Connection to The Village Nursing Home
  • 18
  • 6
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 21-40
Review from E F (Wife of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well-managed care home. The standard of care and consideration to both residents and visitors/relatives is excellent. Nursing staff and carers are very supportive and informative. All staff are friendly, approachable and always polite.
Reply from Kerry Jackson, Operations director and manager at The Village Nursing HomeThank you for making our day! What a lovely review. Regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean P (Sister of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say you are all very polite, very kind, welcoming always, can't do enough for you, if you need help with anything, if you have to telephone they always speak very nicely and are helpful and always find it very easy to oblige in any way they can to sort you out.
Reply from Kerry Jackson, Operations director at The Village Nursing HomeThank you you're very kind and we love seeing you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the care home are lovely and very caring. You can tell the residents are well looked after and made to feel at home.
Reply from Kerry Jackson, Operations Director at The Village Nursing HomeThank you it's a privilege to do the job we do and take pride every day. But it's easy with residents like Dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B O (Sister of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we arrive at The Village we are always greeted with a smile and we are escorted onto the lift up to floor 2 where the nurses fetch my sister and we either go to her room or a quiet room. The nurses are always helpful and the rooms are nice, clean and tidy. Also, my sister is clean and dressed tidy
and appears to be very happy here, which makes us happy! So thanks to all the nurses and admin staff for looking after her so well.
Reply from Kerry Jackson, Registered manager at The Village Nursing HomeThank you for your kind words as always it's a pleasure, regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michele M (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in The Village now for just over a year. She is well looked after and the staff treat her with dignity, respect and importantly affection. She is kept clean as is the home itself. When we visit we are made to feel welcome by all staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E D (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been in The Village Nursing Home for over 12 months. Have found them to be very professional and caring. They met all her needs which are quite demanding and keep her clean and tidy. In a previous care home she was in she had constant infections due to lack of bathing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K C (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been in 'The Village' for just under a fortnight but she seems very settled. All the staff seem very friendly and approachable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen W (Wife of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was there just twelve months before he passed away and he and the family were treated in the most respectable manner, could not have wished for better care from all the staff on the Maples unit. I visited my husband most days, spent a lot of time there and I was treated with respect. All
the staff was very pleasant and always helpful and also very hard working. I have missed going to the home and seeing other residents and all staff, I wish to say a very big thank you to management and all staff, thank you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Son of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was previously in a home where his needs were not being met and in all honesty my family feared the worst for him. Having him at The Village Nursing Home has given him a new lease of life. He is cared for and looked after on a different level. In short, our family couldn't be happier to have
him here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today is the first time I have been into visit my dad and I have to say it's the first time in months he has looked relaxed, so my dad obviously feels happy here. The decor and facilities are lovely and all the staff I have met have been helpful and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda S (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has only been a week since my dad moved to The Village. The staff were so welcoming on his arrival. We have noticed a huge difference in my dad's appearance - very clean and clean-shaven. He seems calmer and happier than we have previously seen.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew W (Brother of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service for my brother who has, since been at the home, never been happier.
All of the staff are very friendly and answer any questions you have. Rooms are fantastic size and very homely.
Overall, I would gladly recommend anyone to bring their loved ones here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I J (Son of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom seems very happy and rested, The staff were very helpful and full of good information.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma J (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom loves living here. She says it's like a 4-star hotel. The staff are very caring. It is a lovely, modern and clean fresh place, with a nice big garden.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John A (Brother of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both the staff and carers are professional and caring. We never have cause to worry about my brother's welfare.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L N (Sister of Resident) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the home is very good.
Should be more activities for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter of Resident) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my dad, I always find the staff friendly and helpful. My dad is well looked after. Staff go out of their way to make residents and families feel welcome and valued.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Wife of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has dementia and is and is treated by staff with compassion and patience and respect. He is also a diabetic and the nurses treat him with care, keeping his diabetes under control. The office staff are always helpful, cheerful and positive. My husband is warm, clean, well fed and comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine G (Daughter of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
It has taken me a long time to write this review as I am now grieving the loss of my father. He was admitted into this home in November due to dementia and not managing at home, becoming extremely forgetful. This home was meant to care for him and do a better job than myself. He went in being able to
walk, talk, feed himself. The care he received was below standard that I had to contact safeguarding and CQC, they investigated the home. My dad was an insulin dependent diabetic that needed his blood sugars to be checked regularly and receive his insulin. He was admitted into hospital with unrecordable blood sugars and being unresponsive. The hospital doctors told us we needed to prepare ourselves as he wasn't going to survive. I am unable to state in-depth what occurred at this home, however what we have experienced in our opinion is very poor substandard care and poor management. The home does not warrant any stars
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracey S (Daughter of Resident) published on 27 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mom was placed at the village for 2 weeks post-hospital admission. I cannot thank all the staff enough for how they have looked after mom and us, as a family. Everyone is so friendly, caring and professional. Covid visits are easy to book and they try to be as accommodating as is possible. Nothing
is too much trouble for any of the staff, the girls in the office are brilliant and are always at hand for any information you need. The girls called me for Mom to talk to me when she first arrived and was a little confused, they really put our minds at rest and were very reassuring. Thank you to all the staff, you really are a credit to the health care profession.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for The Village Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.188 for The Village Nursing Home is calculated as follows: ( (184 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) + (40 Very Poors x 1) ) ÷ 277 Ratings = 4.188
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Village Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Village Nursing Home to verify any information. View our terms and conditions. The Village Nursing Home has an Basic Service - more info.