Stafford Road (A34), Great Wyrley, Walsall WS6 6BA
Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good transport links and with easy access to public transport, residents are able to get out and about.
WatersEdge Care Home provides a range of care for those at the home, including residential care, dementia care, and respite care and short stays.
The home is set in a two-storey purpose-built care home which offers a large communal lounge, dining rooms on each floor and a number of facilities including a café and even a pub. All rooms at the home have en-suite facilities and are spacious and luxurious. WatersEdge also boasts a secure, enclosed landscaped garden which is dementia friendly and can be enjoyed all year round.
The team of staff is dedicated, experienced and committed to providing high quality care to residents. Individual needs are striven to be met in a warm, homely environment.
The home believes that residents and visitors to WatersEdge should see, hear and feel that they are ‘at home’. As such, residents are encouraged to lead as normal and as active life as they wish, with activities ranging from family visits to various trips out whenever possible.
Group: Alpha Care Homes Ltd
Person in charge: Sandra Potts (Care Home Manager)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 63 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 63
Rooms with ensuite WC: 63
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Directions:
From the south:
Exit the M6, Jct 10 and take the A454 to Wolverhampton. Turn left onto Bloxwich lane. At the end of the road turn right onto Leamore Lane, at roundabout take the A34 Somerfield road Stafford Rd. WatersEdge can be found approximately 2.2 miles along Stafford Road on the left hand side.
From the north:
Exit M6, Jct 11. At roundabout take the 2nd exit onto Warstone Road (A462). Turn left onto Broad Lane (B4210). Turn left onto Long Lane and turn right onto Stafford Road (A34).
Latest Care Quality Commission* Report on WatersEdge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for WatersEdge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for WatersEdge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.908 for WatersEdge Care Home is calculated as follows: ( (139 Excellents x 5) + (14 Goods x 4) ) ÷ 153 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.738 Points relating to the number of positive Reviews for WatersEdge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.6 Target = 0.238
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
WatersEdge Care Home has a Review Score of 8.6 (8.646) from 13 Reviews
Review submitted from a Postal Card by Marilyn W (Daughter of Resident) on Friday 6 April 2018. Relates to March 2018.
I am only pleased to be able to comment on the exceptional care and commitment my mum receives at WatersEdge Care Home. The staff which include management, nursing and care provide my mum with a safe, happy and interesting environment to live. From my perspective the knowledge that mums welfare is completely covered whether that be providing good interesting food served in pleasant attractive surroundings, restaurant or giving interaction and companionship. People with dementia I'm sure still needs to feel important in their world. The staff strive to provide the feeling of family and achieve this admirably no matter how taxing times maybe. They provide a lifeline when needed.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Website Submission by Lyn B (Daughter of Resident) on Saturday 17 March 2018. Relates to March 2018.
WatersEdge is a very pleasant home, it is like home from home. Management and staff are friendly, caring and nothing is to much trouble. Everywhere in the home is nice and clean. The entertainment is very good, and my dad likes to go and join in with the singing. We are more than satisfied with the care given to Dad.
Thanks to you all.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Faith M (Daughter of Resident) on Tuesday 23 January 2018. Relates to January 2018.
Waters Edge has been monumental in not only the health, safety and well-being of Mum, it has restored our relationship. The care, management, activities and meals provided are 2nd to none. I doubt Mum would be alive now if left on her own in her home since Dad passed away. She now has a purpose in life and loves all her new friends she has made in her new community.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by J W (Daughter of Resident) on Monday 24 April 2017. Relates to March 2017.
Caring, committed professional staff, welcoming, bright, clean environment and activities to suit all. Family/visitors always made welcome.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Carol S (Daughter of Resident) on Monday 27 March 2017. Relates to February 2017.
Have found the staff at WatersEdge to be extremely caring and will go the extra mile. My mother greatly enjoys the activities that are organised and I do not think she could be in a better residential placement.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by K R (Niece of Resident) on Sunday 19 March 2017. Relates to February 2017.
Very approachable and friendly staff and management. Every effort has been made to welcome my aunt to the home and help her settle in. Menu and catering preferences have been delivered and all visitors from the family have commented on how nice and clean the home is. Whilst early days I think my aunt is as happy as she can be with her now home, she is certainly appreciative of the support and care and how well treated she is.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Veronica M (Resident) with assistance of Daughter of Resident/Service User on Wednesday 14 December 2016. Relates to November 2016.
On the whole, my experience of living at WatersEdge Care Home is very good. Much better than my previous home. Most of the staff show me respect, care and have a very professional approach to my medical and social needs. Some staff are excellent while others are just good but there are no poor carers. the management is excellent and SO ARE the catering staff, cleaners, laundry and activity people. I consider myself at 'home' now, I didn't feel that before in the other home. Thank you all!
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Eleanor C (Daughter of Resident) on Friday 25 November 2016. Relates to October 2016.
I go to the home almost every day at all times and I have never had any complaints. All staff are pleasant and caring and nothing is too much trouble.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Jayne J (Wife of Resident) on Friday 25 November 2016. Relates to November 2016.
My husband has come into this care home and we both think it's fantastic! The manager is extremely attentive and caring, all of the staff are wonderful (especially the senior care worker). It's warm and homely, the food is excellent, the entertainment is great, all in all, 10 out of 10!
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Website Submission by CS (Son of Resident) on Saturday 12 November 2016. Relates to November 2016.
This was by far the best Care Home we had seen. Modern, purpose-built, with clean and well-maintained facilities, it provides a warm and welcoming environment for elderly residents.
The rooms are on L-shaped corridors on two floors. Spacious dining rooms and lounges on both floors are conveniently positioned for residents with mobility problems. On the ground floor, there is a hair salon regularly used by residents, and a "cafe" decorated in seaside-style with its own kitchen. The cafe provides access to a fine (recently) landscaped garden where residents and visitors can sit or stroll.
The management and staff are unfailingly helpful and caring towards the residents and visitors. Hygiene and cleanliness are maintained to a high standard. There is a well-organised programme of activities and entertainment throughout the year for residents.
We have been totally satisfied with the quality of care our mother has received during the eighteen months she has been a resident.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by JT (Daughter of Resident) on Thursday 10 November 2016. Relates to November 2016.
With reference to WatersEdge Care Home, I found that all the staff are very, very caring. Nothing is too much trouble. Residents are given choice of meals and the menu changes monthly. It is very clean everywhere and there is plenty of entertainment, singers, etc. coming regularly. Can't think of anything negative to say except the parking.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Postal Card by Gillian H (Friend of Resident) on Thursday 3 November 2016. Relates to October 2016.
After a stressful time in hospital recovering from a fall, our long term friend has now settled into WatersEdge and we are more than happy with her care. At first, because the surroundings and faces were not familiar, she was unsettled but after several weeks she is now very comfortable and contented. She is at home with the staff and I would recommend any family and friends to stay here.
A programme of activities and entertainment is in place to stimulate the residents and we have seen first-hand the work and efforts put in. All staff, without exception, are polite, efficient and caring. They are happy to answer any questions about our friend. Excellent home.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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Review submitted from a Website Submission by Angela H (Friend of Resident) on Saturday 2 July 2016. Relates to June 2016.
My family and I want to say a huge thank you, to every one of the staff, at Water's Edge. Since my Auntie moved to live there, everyone has been so kind and caring. I know for certain that she is in good hands, and I am kept informed about every aspect concerning her.
I was extremely worried about my Auntie, prior to her being accepted in Water's Edge, as following her broken leg, and stays in various hospitals, her weight had plummeted and her spirits were low. She now has gained weight, eats well and is much more settled and happy. Her singing "I Believe" at a party there, made my day, as she was a member of several choirs, and it has been a long time since I heard her sing!
Thank you, all of you, for your care and consideration and your genuine feelings for her. Your work, care and facilities are excellent all round.
How likely would you be to recommend WatersEdge Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for WatersEdge Care Home
There are currently no Care Home Idol entrants who have performed at WatersEdge Care Home