Waters Edge Care Home

My mother enjoyed her second, week-long holiday break. As before, all staff were extremely welcoming and friendly. The standard of care is exemplary. A lovely atmosphere is experienced by the residents, where staff work ceaselessly to achieve maximum comfort levels. A high level of engaged interaction is maintained thanks largely to an exceptionally, well-organised activities program. This provides ample entertainment and enjoyment.

Very good.

I am very impressed with this provider and facility. I have been visiting a friend for months and the staff and management are attentive, caring and nothing seems too much trouble. Families and visitors receive the same high level of attention and friendliness as do the residents. I would highly recommend this home.

My mother has been a resident at Waters Edge Care Home for two years. She is most contented and always seems extremely happy in a safe place. The staff offer the support and care and love that has given my moms dignity to be restored. For her family, Waters Edge Care Home has allowed us to have peace of mind.

Very clean and well-kept home. Staff are very good. Always here to assist and help. Food is very selective and nourishing. Drinks are plenty. Plenty of entertainment which varies through the year. Once the weather warms up they have beautiful gardens to sit in.

I have been visiting this home for nearly 6 months and have always been pleased with everything that is done for the residents. Nothing is too much trouble for the staff. Would totally recommend this home to everybody!

Always confident that my father in law is well cared for by all the staff.

A caring home, with good facilities and nice people.

We investigated a number of options and decided that, rather than placing her in a care home in the Birmingham area, we would look to move her closer to our home in Essington. On visiting Waters Edge we were struck with the atmosphere of the home and the friendly nature of all the staff we met. My sister has only been there since 12th November, and whilst she can be particularly difficult, she has settled in extremely well and seems very contented. It looks like we made a good choice.

Initially, I was worried about moving both parents into a care home but so pleased to have found Waters edge. Everyone is warm, friendly, caring and sensitive in their approach to dementia. Mom and Dad are settled and happy. It is a huge weight off my mind knowing that they are safe and well cared for in a lovely setting.

I have found Waters Edge Care Home to meet the needs of my father. The standard of care is very good and the staff are friendly and attentive. I know my father is safe and warm and well cared for.

My father has settled into life here at Waters Edge with the help of the staff and management. I can honestly say that the care, kindness, compassion and fun that is delivered by all is outstanding! I have experience of other homes and this is unlike any other I have experienced (I have worked in a care home). The CEO also visits and talks to the residents and families on a regular basis! If I had to choose to live here in my time of need, I would!

Very friendly staff. Comfortable surroundings. Home from home.

The home is welcoming and friendly. Mom's room is clean and warm with a lovely view from her window. It is gradually being furnished with familiar items from her home. She is responding positively to staff and other residents. She now remarks on how lucky she is to have a room in such a nice environment. We now feel that she is in the best home that we can find.

My mother has been in respite care for the past 5 weeks due to very poor mobility. She has settled well, her appetite has improved. Everything we have asked for has been dealt with effectively to our satisfaction. The staff are excellent and are very caring, showing my mother dignity and respect. It has been a considerable relief to me knowing that my mother is cared for and safe.

Overall very welcoming.

Have been to church service which was very nice and also to see the singer in the lounge today. Wearing Australian hats and a nice drink and was very enjoyable.

Since my mom has been in she has been more talkative, joined in all activities, the staff have been very good with her and myself, I have found everybody helpful and friendly. I can't believe what they do for the residents, putting on different events for all to join in.

This is an excellent care home. My mum is receiving outstanding help. She is 97 and whatever she wants or needs is given with dignity, care and friendliness. Nothing is too much trouble for any staff member, from carers, district nurses, doctor to the hairdresser. Outstanding activities. I have not seen an unhappy resident yet. Waters Edge Care Home was highly recommended to me and I would gladly recommend it myself. The manager is lovely, very helpful and does everything in her power to make life good and happy for all residents and families.

My mother spent 2 weeks in WatersEdge and was very happy there. She was well cared for and treated with the utmost respect and dignity. All of the staff from the manager to laundry lady were really lovely and friendly. I/We would definately use WatersEdge again and are relieved that we need to look no further for a place for our mother to stay either long or short term.