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Care Homes Owned by Alpha Health Care Ltd in Staffordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Alpha Health Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Alpha Health Care Ltd are showing below.

View the details of all 3 locations (with 258 reviews) owned by Alpha Health Care Ltd

Alpha Health Care Ltd Locations in Staffordshire (2)

 - Browse 2 Care Homes owned by Alpha Health Care Ltd in Staffordshire
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Waters Edge Care Home
Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 
9.5 72 reviews
Waters Edge Care Home, Walsall, Staffordshire
"The team at Waters Edge Care Home are fabulous. My nan has really settled there, and can now call it home. They're always there to help and…"   Read all 72 reviews
  • from £1,125 / week
  • 63 Rooms
Location Type Care Home

Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Lakeview Care Home
Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 
9.7 98 reviews
Lakeview Care Home, Walsall, Staffordshire
"My wife has been at Lakeview now for nearly 3 years, in that time she has been very happy and contented, her room is excellent, and she is…"   Read all 98 reviews
  • from £1,125 / week
  • 151 Rooms
Location Type Care Home

As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

Alpha Health Care Ltd Reviews in Staffordshire (170)

9.7

Alpha Health Care Ltd has a Group Review Score of 9.7 (9.666) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.

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Review of

Lakeview Care Home

from Jim M (Husband of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Lakeview now for nearly 3 years, in that time she has been very happy and contented, her room is excellent, and she is well looked after by the lovely staff. It's nice that the home allows me to visit sometimes my border collie (Izzy) which my wife looks forward to.
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Review of

Lakeview Care Home

from H S (Husband of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Lakeview five and a half years and has nothing but love and kindness shown to her. She is so well looked after and so comfortable because of the wonderful staff here on the Buttermere unit. My wife was transfered to Buttermere 18 months ago because of her more nursing needs and given
a room that over looks the farm. All the staff at Lakeview are wonderful and go above and beyond to make sure the residents come first.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you so much for your heartfelt review and for sharing your experience with us. It means a great deal to hear that your wife has felt so loved, comfortable and well cared for during her time at Lakeview.
We are especially pleased to know that the team on Buttermere have provided the support and compassion your wife needed following her move to the unit. Creating a warm, caring environment where residents feel safe, valued and at home is always our priority, and your kind words truly reflect the dedication of our staff.
Thank you for recognising the efforts of the entire Lakeview team, our colleagues work incredibly hard to ensure residents always come first, and your appreciation will mean so much to them all.
Thank you once again for your trust and support over the past five and a half years. It is a privilege to care for your wife and to support your family.
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Review of

Lakeview Care Home

from Ann S (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was moved the Keswick unit from the hospital. Every member of staff has treated my dad with dignity. They have made every family member feel welcome always offering us a drink and updated us on my dad's condition. Communication has been excellent. Special mention to Gazeta the lovely trained nurse
and the activity coordinator Stacey.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you for taking the time to leave such a lovely review. Supporting not only our residents but also their families is incredibly important to us, so it is wonderful to know that you have always felt welcomed and well informed. We understand how important good communication and reassurance can be during these times, and your kind comments mean a great deal to the whole team.
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Review of

Lakeview Care Home

from Simon E (Son of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mom lived in the Loweswater Unit at Lakeview for the last 18 months of her life. Mom was very happy there and very well cared for. We found all the staff to be very conscientious and kind. Everyone from the nursing staff to carers to reminiscence managers to cleaning staff to admin and reception
all displayed acts of kindness and consideration to Mom and ourselves. Mom was always well presented and in her own co-ordinated clothes - even if she couldn't get out of bed when she was not feeling too good. There were many activities and treats, and we have many photos and videos of Mom enjoying herself or having a little treat - even meeting a donkey! On the days we couldn't visit, whenever possible the staff made sure we were able to video call with Mom. We could not wish for a better place for Mom to spend the last period of her life, and we will always be grateful to all the staff at Lakeview, and Loweswater in particular, for everything they did for her and for us.
Reply from Gina Cirino, Senior Operations Manager at Lakeview Care HomeThank you so much for taking the time to leave such a heartfelt review. It means a great deal to all of us at Lakeview, and especially to the team on Loweswater. We are truly touched by your kind words about our staff. Providing compassionate, dignified care and creating meaningful moments for our residents and their families is at the heart of everything we do, so it is wonderful to hear how much those moments meant to you and your Mom.
Thank you also for recognising the efforts of every department within the home. It takes a whole team working together to create a warm and supportive environment, and your appreciation will mean so much to everyone.
It was a privilege to care for your Mom and to get to know your family over the last 18 months. We are deeply grateful for the trust you placed in us, and we will always remember her fondly.
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Review of

Lakeview Care Home

from N D (Partner of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care home to be outstanding. Staff are very friendly and helpful and look after my partner really well. The reception staff are also very friendly. The home is her home and she's treated like it is her home and not a resident.
Reply from Tracey York, Business Development Lead at Lakeview Care HomeThank you for your lovely feedback. We're delighted to hear that you feel the care provided is outstanding and that our team has made such a positive impression. Your kind words about our staff, including the reception team, are very much appreciated and will be passed on to the team.
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Review of

Lakeview Care Home

from Nicola B (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has recently become a resident at Lake View and is living in the Keswick Unit.
We live abroad so for my mom's care we solely rely on the staff at Lake View to take care of mom's every needs. We have regular updates about mom and feel that we are well informed.
When we visited for the first
time this December we found the staff to be very friendly and helpful and attentive to mom's needs. This is a great relief for us, giving us peace of mind.
We also spoke to other families who said the care is great and we have nothing to worry about.
The home looks clean, tidy and welcoming.
Thank you to the staff at Lake View for all the work that you do to help residents feel comfortable.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much, for taking the time to share such a thoughtful and reassuring review.
We're delighted to hear that your mum has settled well into the Keswick Unit and that you feel well informed and supported, especially while living abroad. We understand how important clear communication and trust are in these circumstances, so it's wonderful to know our updates and care have given you peace of mind.
Your kind words about our team being friendly, attentive and supportive mean a great deal to us. The dedication of our staff to ensuring residents feel comfortable, respected and well cared for is something we're very proud of. Thank you again for your lovely feedback and for trusting us with your mum's care. Your appreciation will be shared with the whole team.
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Review of

Waters Edge Care Home

from Laura H (Granddaughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Waters Edge Care Home are fabulous. My nan has really settled there, and can now call it home. They're always there to help and care. They're always thinking of new ways to not only entertain their residents but they include us as their family too. The time and effort put into the Christmas
Party was outstanding, they really do think of everything!! We can not thank you enough for all you do to make sure my nan is well cared for!! Thank you to you all (5 Stars all round from Sheila's very grateful family)
Reply from Leanne Burns, Deputy Care Home Manager at Waters Edge Care HomeThank you so much for your wonderful review. We're delighted to hear that your nan has settled in so well and truly feels at home at Waters Edge. It means a great deal to our team to know that their care, support and efforts to create enjoyable activities for both residents and their families are appreciated. Your kind words and feedback will mean so much to the whole team.
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Review of

Lakeview Care Home

from Tammie Y (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a traumatic experience in the home our dad was in before Lakeview we are extremely grateful and thankful for the time and effort you gave to our wonderful dad Ernie.
We felt so relieved and overwhelmed from the onset (day 1) here.
Thank you to each and every one of you keep doing what you
do best !!
* leaving dad each day was the hardest but knew he'd be safe. we ash you all the best and a merry christmas.
Reply from Tracey York, Business Development Lead at Lakeview Care HomeThank you for taking the time to share such a heartfelt review. We're truly grateful for your kind words and are so pleased that we were able to provide the care and reassurance your dad, Ernie, deserved after such a difficult experience elsewhere. Knowing that you felt he was safe and well cared for means a great deal to our whole team.
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Review of

Lakeview Care Home

from Jean G (Partner of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with all the carers & nurses. They are a good team.
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Review of

Waters Edge Care Home

from L V (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom became a resident at Waters Edge Care Home in May 2025. We cannot thank all of the staff enough for how they have welcomed her into her new home. As a family, we are reassured she is being well cared for in a safe, happy environment. Everyone has taken the time to get to know mom, to understand
her needs/likes/dislikes etc... and they all have time for a friendly chat with both her and ourselves. It is clear the emphasis here is on person-centred care. We can see mom is treated with compassion, empathy, genuine care and respect. The Manager and Deputy Manager, as well as other staff, have gone above and beyond to ensure that mom feels settled. We are extremely happy with all aspects of the home. Mom is encouraged to join in a variety of activities on offer and she also enjoys going outside into the garden area, which is well-maintained and secure. We feel we are always welcome to visit. Staff have made time to support us through this journey too. Thank you to the whole team!
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care HomeThank you so much for taking the time to share such a thoughtful and positive review. We're delighted that your mum has settled so well at Waters Edge and that you feel reassured by the care she is receiving. It's wonderful to know that our team's person-centred approach, compassion, and commitment to really getting to know your mum have made a difference for both her and your family. Your kind words will mean a great deal to the whole team, and we're so pleased to be supporting you all on this journey.
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Review of

Lakeview Care Home

from Alexandra P (Granddaughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandfather moved to the Loweswater Unit, he has settled in beautifully. His health has been excellent, and on the occasions when any concerns have arisen, the team has responded promptly and efficiently. The staff have been consistently warm, supportive, and dedicated, providing exceptional
care throughout his stay. I am confident that the home upholds the highest standards of care. I would like to express my sincere thanks to all the team for the excellent care they have provided-and continue to provide-for my grandfather.
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Review of

Lakeview Care Home

from Lynn W (Niece of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been in Kendall ward for just over a year and I cannot praise the staff highly enough!


All staff are extremely polite, incredibly caring and always fully aware of exactly what is happening.


Any questions I have asked have been answered efficiently and I actually relaxed knowing that

he is so well cared for. Everyone from the care staff to the nurses, management , cleaners and receptionists are wonderful. A fantastic team all round.
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Review of

Lakeview Care Home

from Lisa B (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and all the staff at Lakeview Care Home are exemplary. They went above and beyond to grant my Mom's last dying wish, which was to hold my Dad's hand. The Manager did everything she could to make sure my Mom was able to stay at the home with Dad (who is a resident) when she was discharged
from the hospital. Mom was given a beautiful room which overlooked all the Autumn trees to help her relax and be calm. Additional comfy chairs, a camp bed, refreshments and a family room were provided to us so we were looked after and could be with her in her final days. All the staff were very dignified, helpful and supportive to Mum and made sure she had whatever she needed and was comfortable. The nurses were supportive and prepared her through her final stages. As soon as Mom was settled, the staff brought Dad to her so they could hold hands and be together. A precious last gift given by all the staff at Lakeview to Mom and Dad. We are eternally thankful to you all.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for sharing such a moving and heartfelt review. We are truly honoured to have supported your mum and dad at such an important time, and we're deeply touched by your kind words. It means so much to know we were able to grant your mum's final wish and provide comfort, dignity, and care to your family. Your gratitude will be shared with the whole team, who will be very humbled by your appreciation.
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Review of

Lakeview Care Home

from S B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview for over 3 1/2 years, she is well cared for high level of care and attentive, helpful staff who are very friendly especially to relatives. Food is very good that caters for mums needs. Mum is happy contented and comfortable. The home as high standard of cleanliness.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you for taking the time to share your experience. It's lovely to know that our team's friendliness, attentiveness, and the quality of our food and cleanliness have made a positive difference for both your mum and your family. Your kind words mean a great deal to us so thank you I will make sure I share this review with our team.
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Review of

Lakeview Care Home

from Amanda W (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in this unit are first class. They have become my mums family as I live overseas and only visit 4 or 5 times a year. I personally feel she is safe and well looked after. The unit keep me up to date on her wellbeing so all the stress is now lifted from me.
Very clean and tidy no smells. Overall
I couldn't be more satisfied.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're delighted to hear that our team has become like a family to your mum and that you feel reassured about her care, even from overseas. It's wonderful to know that our communication and attention to cleanliness have helped ease your stress. Your kind words mean a lot thank you.
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Review of

Lakeview Care Home

from B S (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have used facilities in both residential and dementia nursing care here, over the last 4 years. Sadly my dad (94) passed away in August last year but the care and compassion of staff at that time was exemplary. My Mom (92) has dementia and has been bed bound for 3 years. The care again, is
excellent. Whenever I visit she is clean and comfortable. Her skin which could easily break down due to lack of movement is well cared for, which is a testament to the staff who ensure she is repositioned regularly. The unit is well managed and I am kept informed of any changes as well as contacted regularly to ensure that I have no concerns. However, any time I have a query/question, I can either call or email and a response is always promptly received. Staff are very caring and pleasant - managers, nurses, carers and reception staff and I am happy with my choice as I feel confident in the care Mom receives.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share such a heartfelt and detailed review. We are truly honoured to have cared for your dad and continue to support your mum. It's wonderful to hear that you feel reassured by the care she receives and that our team's compassion, attentiveness, and communication have made a positive difference.
Your kind words mean a lot to all of us-from managers and nurses to carers and reception staff-and they inspire us to continue providing the highest standard of care every day. We're grateful for the trust you place in us.
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Review of

Lakeview Care Home

from S C (Wife of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been in Lakeview his care has been excellent. Unfortunately he has deteriorated quite rapidly but they have found solutions at each stage. The staff are extremely caring and attentive to the moods of the residents and I think this has been paramount to my husband settling down so
quickly I have witnessed how he responds to the staff. I would recommend Lakeview if I was asked as my experience has been so positive.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for sharing your experience. We're glad to hear that your husband has settled in well and that our team's care and attentiveness have made a difference during this challenging time. Our staff strive to provide compassionate, personalised support at every stage, and it's wonderful to know their efforts have been appreciated. Your recommendation means a great deal to us!
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Review of

Lakeview Care Home

from Jayne P (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mom was on Ullswater for almost a year before she died in November 24. Felt she was badly neglected health wise and the care she received. She was kept in bed for long periods of time with very little interaction with staff. Reported the home to the care quality commission.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeWe were sorry to hear of your concerns regarding the care of your loved one during their stay on Ullswater Unit. At the time of your loved one's stay, we did receive correspondence from the Care Quality Commission in relation to the concerns you raised. However, a full investigation was conducted, and the Care Quality Commission closed the matter with no further action. Whilst this confirms that the care we provide meets the regulatory standards set out by the Care Quality Commission, our team remains committed to delivering kind, respectful, and person-centred care at all times.
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Review of

Lakeview Care Home

from Paul S (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lakeview Care home.
Expert staff, care, very friendly, attentive. They put into your 'mind' at ease.
Reply from Sherise Osbourne, Care Home Manager at Lakeview Care HomeThank you so much for taking the time to share your kind words about Lakeview Care Home. We are delighted to hear that you found our team to be friendly, attentive, and supportive, and that their care helped put your mind at ease. Providing expert, compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know this has been your experience. We will make sure to share your feedback with the team, who will be thrilled to receive it.
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Review of

Waters Edge Care Home

from Kristian S (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Waters Edge Care home for years now and I can honestly say the staff are amazing.
I work in the health care myself and have to deal with care homes on a daily basis, and I feel so proud of where my father is. There are care homes out there where there is minimal patient contact
minimal care staff are there for a job only, not to provide care for the people's needs. I'm writing this review because Waters Edge is like one of the best care homes I have seen. The staff know the residents, and they treat them with empathy and dignity.
Rooms are clean, food is brilliant, even tried it myself. I live far away from here, and the staff will always make the effort when I call to speak to my father. They have brilliant activities and celebrations throughout the year.
Honestly the staff go above and beyond to know the residents and interact with all. If Carlsberg made care homes out there, this would be the one.
Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care HomeThank you so much for such a wonderful and heartfelt review. It means a great deal to hear these kind words, especially coming from someone who works in healthcare and understands the importance of genuine, person-centred care. We are so pleased that your father feels at home with us and that you feel confident and proud of the care he receives.Our team truly strives to provide not only professional support but also warmth, empathy, and dignity in everything we do Thank you again for sharing your experience.
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