1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Alpha Health Care Ltd
  4. Locations Owned by Alpha Health Care Ltd in Staffordshire

Care Homes Owned by Alpha Health Care Ltd in Staffordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Alpha Health Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Alpha Health Care Ltd are showing below.

View the details of all 3 locations (with 228 reviews) owned by Alpha Health Care Ltd

Alpha Health Care Ltd Locations in Staffordshire (2)

 
Map View
Sort By
2 Care Homes owned by Alpha Health Care Ltd in Staffordshire
Waters Edge Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.5 70 reviews
"Last year my mother became a resident at Waters Edge Care Home. Initially, I didn't know what to expect but after having a guided tour with…"   Read all 70 reviews
Location Type Care Home

Situated in a tranquil rural setting close to Great Wyrley, WatersEdge Care Home is ideally located just four miles from Walsall town centre with all its amenities. The home is close to good transport links and with easy access to public transport, residents… Read more about Waters Edge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • 63 Rooms
Lakeview Care Home

Stafford Road (A34), Great Wyrley, Walsall WS6 6BA 

9.6 86 reviews
"Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and…"   Read all 86 reviews
Location Type Care Home

As a leading provider of nursing care for elderly people with dementia, complex dementia, stroke, progressive neurological illnesses and enduring mental health needs. The home provides bespoke enablement care for people with a variety of shorter-term… Read more about Lakeview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 151 Rooms

Alpha Health Care Ltd Reviews in Staffordshire (156)

9.7
Alpha Health Care Ltd has a Group Review Score of 9.7 (9.686) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alpha Health Care Ltd must have a Review Score.

Overall Experience

  • 13
  • 5
  • 1
  • 0
  • 1

Date Published

156
12
31
58
98
Review of

Lakeview Care Home

from M M (Wife of Resident) published on 28 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only thing I can honestly put a negative is the laundry as there seem to set hubby's clothes wrong, even though they are labelled with his name.

Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you for your honest feedback. We're really pleased to hear that overall things are going well, and we truly appreciate you bringing the laundry issue to our attention. Please rest assured we'll review our laundry processes and do our best to ensure your husband's belongings are returned correctly in future. Your comments help us improve, and we're grateful for your support and understanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from K M (Wife of Resident) published on 28 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Sunday 16th February 25 moved here 19th February 25. We came and looked around Lakeview home first, and thought how homely and friendly all the staff was, explained on how things were run, me and my son was happy for my husband to be transfer here. When we came to see him he was in Derwent,
all the nurse's and carer's was very friendly and helpful, and my husband settle in. All the staff nurses' carers are brilliant. Nothing too much trouble always their to offer help when needed, we picked the best home for my husband, and happy for him to be there.

Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for taking the time to leave such a heartfelt review. We're delighted to hear that you and your son felt reassured and welcomed from your very first visit, and that your husband has settled in well at Lakeview. Our team in Derwent - and across the whole home - work hard to provide a warm, supportive environment, and it's wonderful to hear that their efforts have made such a positive difference. Your kind words mean a great deal to all of us, and we're so pleased that you feel Lakeview is the right place for your husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Keith P (Stepson of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad been on Kirby Unit just over a week, he so happy here.
The staff work so hard with him in fact with all who live in Kirby.
I know my dad is well looked after here which makes me happy.

Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your kind words. We're delighted to hear that your stepdad is settling in well and feeling happy on Kirby Unit. Our team works incredibly hard to make sure every resident feels safe, supported, and cared for, so it means a great deal to know their efforts are making a positive difference. We truly value your trust in us and will continue doing our best to ensure your stepdad feels right at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from H H (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to look around, my sister and I. Looking for room for our Dad. He has had a bad stroke. A member of staff showed us around. We must say a credit to ourselves, she knows her Job. Very friendly made made us feel at home looking around. 5 stars to her. Nice home, The lakes Buttermere ward. keep
the good work up.

Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your kind words and 5-star review. We're so pleased to hear that you and your sister felt welcome during your visit to The Lakes - Buttermere Unit. Our team takes great pride in providing a supportive and friendly environment, and it's wonderful to know that the staff member who showed you around made such a positive impression. We'll be sure to pass on your lovely feedback to her.Wishing you and your family all the best as you make the important decision for your dad's care - and thank you again for taking the time to share your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Angela F (Friend of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to express our deepest gratitude to the wonderful team on Loweswater for the outstanding care they provided to our dear friend. From the moment she arrived, the staff showed immense compassion, patience and professionalism ,ensuring that she was treated with dignity and respect.
My friend
had dementia and other complex health conditions, yet the care team managed her needs with such kindness and expertise, making her feel safe and comfortable at all times.
The warmth and dedication of the staff brought great comfort not only to her to but also to us, knowing she was safe and in such capable hands.
We can not thank all the staff enough for the love and support they showed her in the nearly 3 years she was in there care and for making her last chapter one filled with dignity and compassion.

Reply from Sherise Osbourne, Care Home Manager at Lakeview Care Home

Thank you so much for your heartfelt review. Your kind words truly mean the world to our team on Loweswater. It was a privilege to care for your dear friend, and we're so glad to know that she felt safe, supported, and valued during her time with us. Knowing that we brought comfort to both her and those close to her is the greatest reward. We'll be sure to share your lovely message with the team - it will mean so much to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from M G (Son-in-law of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been cared for Langsdale Unit, Waters Edge Care Home for many years and I have always been very happy with her care plus activities, food, laundry and cleanliness. However, the past 8 months my mother-in-law has received end of life care which I and my wife and the rest of her family
consider excellent! We now feel reassured and confident that my mother-in-law has the best care and attention at this critical time - she in the best place!

Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you so much for your kind words and for sharing your experience of your mother-in-law's care at Waters Edge. It's truly heartwarming to hear that you have been happy with the care, activities, and overall environment over the years. Providing comfort, dignity, and exceptional end-of-life care is incredibly important to us, and we're so pleased that you and your family feel reassured during this time. Your words mean a great deal to our team, and we will continue to do everything we can to support your mother-in-law and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from D B (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my mom.
Deputy manager worked well can (her favorite) done everything to make sure dignity was obtained towards her end of life.
Best end to her journey care staff team and management. Grateful to them all.

Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you so much for your heartfelt words. It truly means the world to us to know that your mom received the care, dignity, and compassion she deserved in her final journey. Our team, including our dedicated deputy manager, takes great pride in ensuring that every resident is treated with the utmost respect and kindness. We are grateful for your appreciation and honoured to have been part of your mom's care. Sending our warmest wishes to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from Julie G (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has has excellent end of life care since August 2024. She is nearing her end now but is extremely well cared for and receives controlled drugs for pain control/palliative cancer diagnosis). She has never had any pressure sores, her pressure area care has been and remains to be excellent. She won't
and can't eat but fluids are always offered regularly and with patience. The care staff have lots of patience with all residents not juts Mom, we (my family) have witnessed over 8 months of daily visits.

Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you for taking the time to share your experience during what we know is a very difficult time for you and your family. It means so much to us to hear that your mom has received the highest standard of care and comfort throughout her time at Waters Edge. Ensuring dignity, compassion, and expert care is at the heart of everything we do. We truly appreciate your kind words about our team's dedication and patience, not only with your mom but with all our residents. Please know that we are here to support you and your family in any way we can.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from Vanessa S (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are generally very friendly and helpful. I have witnessed the staff at Christmas parties making sure the residents happy, singing and chatting amongst them. Encourage residents to join in with singing, chatting to them individually, painting their nails. Really nice I can take my dog when
visiting my mom, which the other residents benefit from too.

Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you for your lovely review. We're so pleased to hear that you've had such positive experiences at Waters Edge, especially during our Christmas celebrations. Our team takes great joy in making special occasions memorable for our residents, and it's wonderful to know that their efforts are appreciated. Thank you for bringing your dog along for visits-it's wonderful to see how much joy our residents get from spending time with pets. Thank you for sharing your kind words, and we look forward to welcoming you again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from M L (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year my mother became a resident at Waters Edge Care Home. Initially, I didn't know what to expect but after having a guided tour with the manager and a full explanation of the facility, I felt reassured we'd made the right decision. She's settled in nicely, in a very safe and secure place, with
lots of thoughtful carers and new friends also residents there! Lastly it's only 5 minutes down the road from where we live so visiting regularly is of no concern!

Reply from Lindsey Arnold, Care Home Manager at Waters Edge Care Home

Thank you so much for your kind words and for sharing your experience of Waters Edge Care Home. We understand that choosing the right care home is a big decision, and we're delighted to hear that you felt reassured after your tour. It's wonderful to know that your mother has settled in well, surrounded by caring staff and new friends. We're also pleased that our location makes visiting easy for you-family connections are so important to us. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Helen B (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was in Lake view care home for almost 8 years. Initially on Kirby unit and then Ullswater.
During this time i can honestly say that the care he recieved was exeptional.
Everyone treated him with such kindness and dignity.
Not all care homes have this level of care, if it wasnt for Lakeview
we would have lost my Dad along time ago. Every effort is made to ensure each patient lives in the very best way possible.
Visiting Dad was always a pleasure, leaving him never a worry as we knew that the team would be there for him 100%. You can not ask for more.
We lost my Dad in January, all the team at Lakeview supported us through this difficult time, we grieved together.
We will be forever grateful for the love and care given to my Dad.

Reply from Jas Singh, Care Home Manager at Lakeview Care Home

Thank you so much for your heartfelt words and for taking the time to share your experience. It was our absolute privilege to care for your dad over the years, and we are deeply touched by your kind words about our team. Knowing that we were able to provide comfort, dignity, and support to both your dad and your family means so much to us. Your review truly reflects the compassionate environment we strive to create at Lakeview, ensuring that every resident feels safe, valued, and loved. We are honoured to have been part of your dad's journey, Please know that our thoughts remain with you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from D W (Brother of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff towards patients. All of the staff are very friendly, nothing is too much to ask of them. I would totally recommend this care home to anyone in the knowledge that they will not be disappointed.

Reply from Jas Singh, Care Home Manager at Lakeview Care Home

Thank you so much for your kind words and recommendation! We are delighted to hear that you found our staff to be caring, friendly, and always willing to go the extra mile. Providing high-quality care in a warm and welcoming environment is at the heart of what we do at Lakeview Care Home. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Gillian B (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was an emotional wreck having to be put in the position of finding a care home for my precious mum, who was diagnosed with end of life and I had to face it that home care just wasn't enough. I saw some pretty grim places until I found Lakeview Care Home. Her room was lovely, big windows overlooking
farmland. All of the staff were exceptional, they treated her with such care and dignity, I knew she was in safe hands. Also, thank you to all the staff for their kindness they showed to my brother and me too. Anyone in agony over choosing a care home then please visit Lakeview, you won't be disappointed.

Reply from Jasbir Singh, Care Home Manager at Lakeview Care Home

Thank you so much for your heartfelt words. We understand how difficult it can be to find the right place for a loved one, especially in such emotional circumstances, and we are truly honoured that you chose Lakeview Care Home for your mum's care. It means the world to us to hear that you found comfort in our team's support and that your mum was cared for with dignity and kindness. Providing a safe, welcoming, and compassionate environment is at the heart of what we do, and we are so pleased that you and your brother felt supported too. Your recommendation means so much to us, and we are grateful to have been a part of your mum's journey. Wishing you and your family all the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Waters Edge Care Home

from Anthony G (Grandson of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My only regret in leaving this review is that I cannot leave a zero star rating. My wonderful Nan passed away at Waters Edge Care Home in October 2024. The death is in the hands of a coroners report, due May 2025. We as a family made numerous and continued complaints regarding many unwitnessed falls
and mostly poor quality of food over a six year period. Senior management are an absolute disgrace. They can be summed up by them escalating my last "one star review" left here to their legal team, that threatened five pages of legal action if I did not remove my review. *All as we were grieving the loss of my beloved Nan*. I am not allowed to state what I'd like to here for fear of further legal repercussions, but in summary: Do not put your loved one in the care of this establishment. No reply from the manager of this home to this review can ever make up for the fact my Nan passed away during their supervision.

Reply from Tracey York, Business Development Lead at Waters Edge Care Home

We are very sorry for the loss of your Nan in October last year and the emotional impact this has had on yourself and your family. Writing on behalf of our care team it was their absolute privilege to care for your Nan over the six years she was with us, and they extend again their sincere condolences to you. The team are also very grateful for the gifts, thanks and appreciation passed to them by your family member.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Jayne W (Wife of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good including cleaning staff. Always on hand to answer any questions and look after all resident's needs. Always made them welcome and feel this is the best place for my husband to stay. Kendal is a well-run unit.

Reply from Sherise Osbourne, Assistant Care Home Manager at Lakeview Care Home

Thank you for your kind words, your feedback means a lot to us, and we'll be sure to share your lovely comments with the team on Kendal Unit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Jeanette W (Wife of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving to Lakeview Care Home, my husband has been a lot happier and settled. The staff are really good.

Reply from Sherise Osbourne, Assistant Care Home Manager at Lakeview Care Home

Thank you for your kind words and we are so pleased to hear that your husband is happy and settled at Lakeview Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from L A (Partner of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kendal unit is always clean and very welcoming, and the staff are always happy, welcoming and professional. My partner is looked after very well, he is happy. I have no concerns for his well-being.

Reply from Sherise Osbourne, Deputy Care Home Manager at Lakeview Care Home

Thank you so much for your lovely review. We're delighted to hear that you find the Kendal Unit to be clean, welcoming, and a happy environment. It's wonderful to know that your partner is well cared for and happy here-that's exactly what we strive for every day. Your peace of mind means the world to us, and we truly appreciate you sharing your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Anthea H (Wife of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Been coming now for nearly 3 years. The care is excellent under extremely difficult situations.

Reply from Sherise Osbourne, Assistant Care Home Manager at Lakeview Care Home

Thank you for taking the time to review Lakeview Care Home and your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from C F (Son of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my dad has been on the Keswick unit, the staff have been very caring and have tried their best to care for him and myself.
When I need to talk with either the manager or a colleague, they are happy to spend time with me.

Reply from Sherise Osbourne, Deputy Care Home Manager at Lakeview Care Home

Thank you for your kind words and for sharing your experience. We're so pleased to hear that you feel supported and that our team on the Keswick Unit has been caring and attentive to both you and your dad. Providing compassionate care and open communication is incredibly important to us, and we're glad to know that you feel heard and valued. If there's ever anything more we can do, please don't hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakeview Care Home

from Anthony L (Son of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom is in the Keswick unit. My mother has been there for nearly two years now and presented originally with great confusion and aggression, the staff handled her perfectly.
They didn't drug her quietly or strap her down (as I've seen in other institutions) they simply took the verbal abuse and
carefully controlled her more violent episodes, I never saw her with bruises.
The rooms are very basic and small, but the important thing is that she's treated well and is happy now.

Reply from Sherise Osbourne, Deputy Care Home Manager at Lakeview Care Home

Thank you for taking the time to share your experience. We truly appreciate your kind words about the care your mother has received on the Keswick Unit. Our team is dedicated to providing compassionate, person-centred care, and we're so pleased to hear that your mother has settled and is happy. It means a lot to us that you feel confident in the way we support her. If there's ever anything more we can do, please don't hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Alpha Health Care Ltd in Staffordshire Alpha Health Care Ltd in West Midlands

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alpha Health Care Ltd to verify any information. View our terms and conditions. Alpha Health Care Ltd has an Enhanced Service – more info.