Care Homes Owned by Blossom Care in Conwy

Please accept my heartfelt thanks to all involved.

I am very happy with the care and support that my mum receives, all the staff are excellent and due to my mum having capacity they always ensure that she receives independence. Mum always loves all activities.

They look after my nan well - rooms clean, food + drink good, staff kind. Thank you.

My Mother moved into Kinmel Lodge in December. The staff are really great, she is very well looked after-always enjoying lovely home made food and activities.I know she is safe, warm and well cared for and I don't have to worry.

The staff have shown every care and respect to mum and keep me informed about everything from mums meds and what she eats and drinks how she sleeps they have been excellent I can't praise them highly enough I would highly recommend Kinmel lodge

The home is always warm and in the summer residents are allowed to go into the garden and so on staff are always cleaning and do a good job and are always welcoming

I can't praise's the management and staff enough they are amazing. The communication to me is first class they contact me with information about mum immediately if there is any problem or needs the care and attention they give her is second to none her room is always clean she always looks immaculate and is so well looked after it is a great peace of mind for us all I can recommend this home to anyone with confidence

I am more than happy with the care my mother receives in all areas , the staff and management are great all so , my mother tell me that the staff can't do enough for her and that she is extremely settled.

I visit my friend in Kinmel Lodge and I cannot give details of items I have not witnessed. However, the home has continued over time to improve its lounge and dining room, which makes the lodge more comfortable. The staff/carers are wonderful and for me that is the main thing. I know the patients have been out to the zoo in Colwyn Bay, which must have been stimulating for them.

When visiting my friend Sue, I have known Sue for over 50 years, she always looks clean and smart due to the care of the staff who look after her. They surely work so hard and are always very busy and very pleasant. They also keep the home very clean and tidy, and are a credit to the home.

When visiting a friend I found the staff very kind and well-mannered. They seem always to be very busy doing their tasks but always find time to greet you and help you to the person that you are visiting.

My mum has resided at Kinmel Lodge for several years. The staff at Kinmel Lodge have monitored and amended my mum's care as her dementia progresses. Recently during a care review it was suggested that a recliner chair would benefit my mum who has begun leaning to one side. I sourced the chair, Kinmel Lodge happily took delivery, set it up safely and disposed of her old chair. The staff take the time to understand individual residents' needs, which is fantastic and a great source of reassurance.

The home seems to care compassionately and treat the mother in law well ...my mother in law says she likes the carers ...which is a weight off our minds ...they even make us feel welcome and not in the way...can't say anything bad ..

Positive experience from first enquiring for respie care with the manager to Mum returning as a permanent resident a few weeks later. Staff are a credit to the home, without exception, polite, friendly, caring and considerate.

The visit today was interesting, we were shown around inside and out and all looked very presentable. Staff very friendly and informative. Residents seem to have a very good activity programme.

My mother-in-law since being here has had the utmost care and support. All staff are welcoming and caring. Kinmel Lodge is by far the best care home in North Wales!

Mum came to Kinmel Lodge in March 2021, during COVID. She was quite poorly and I thought she wouldn't last a few weeks. They have looked after her with great care and dignity. Staff and management are always available to discuss her health and any problems have been dealt with quickly and efficiently. Mum had her bedroom recently decorated and it's lovely. They have gone out of their way to provide a hospital bed and mattress for her. She is very happy. I would highly recommend this care home to anyone.

Always answer calls and always someone to speak to

Very happy

Kinmel lodge it s highly recommend, mum is well looked after. The staff are very professional at all times but kind and considerate, nothing is too much trouble, I am kept informed at all times about how mum is doing, by phone and email. The home provide plenty of activities which mum takes part in the. Mum settled in very well.