Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl LL18 5BN
Review Us
9.9 68 Reviews
  • Kinmel Lodge, Rhyl
Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area. They offer privacy and dignity and they have their cultural, religious and sectional sexual needs respected.

They are also able to accommodate up to eight people a day for day care. This covers seven days a week and they can also provide transport at an extra cost to and from the home (see manager for quotation).

They provide a permanent respite bed for day care service users. Please check for availability with the management team.

They are on the lovely North Wales coast, five minutes' walk from the beach, a two-minute walk to restaurants, coffee houses and public houses and a 10-minute walk to the local supermarket Asda.

A bus stop is located right outside the home. Five minutes by car or ten minutes on the bus takes you into Towyn seaside town where they have a funfair, promenade and lots of live entertainment.

The seaside town of Rhyl is five minutes by car, just over the blue bridge. They have a new Premier Inn hotel with a lovely restaurant called The Cook House. Rhyl also boasts the Pavilion Theatre where lots of live entertainment and shows take place.

There is also a restaurant called 1891, which overlooks the sea.
Show Kinmel Lodge on the Map

Care Provided by Kinmel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fees will be assessed by the care needs and equipment required, Also room size and location.

These prices are only a guideline, please contact Kinmel Lodge to find out the exact price for your requirements.

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Samantha Leuty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.

Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.

Kinmel Lodge Reviews (68)

9.9

Kinmel Lodge has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years.
Over all time Kinmel Lodge has 68 reviews.

Overall Experience
  • 49
  • 15
  • 1
  • 0
  • 3
Date Published
  • 68
  • 13
  • 13
  • 15
  • 53
Reviewer Connection to Kinmel Lodge
  • 30
  • 13
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
Total of 68, showing 1-20
Review from Alan C (Son-in-law of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home seems to care compassionately and treat the mother in law well ...my mother in law says she likes the carers ...which is a weight off our minds ...they even make us feel welcome and not in the way...can't say anything bad ..
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan T (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled well with the help of the kind and caring staff who see to All of mums care needs ,,when she went into care we were concerned as wether she would settle with time patience and understanding the staff have a really good rapour with my mum and visa versa,all management and staff have
been supportive in all aspects of mums care needs
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M U (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Positive experience from first enquiring for respie care with the manager to Mum returning as a permanent resident a few weeks later. Staff are a credit to the home, without exception, polite, friendly, caring and considerate.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Many Thanks for your feedback

Glad your enjoyed your first visit ..see you again soon
Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L J (Sister of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The visit today was interesting, we were shown around inside and out and all looked very presentable. Staff very friendly and informative. Residents seem to have a very good activity programme.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beth L (Daughter-in-law of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law since being here has had the utmost care and support. All staff are welcoming and caring. Kinmel Lodge is by far the best care home in North Wales!
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Curtis L (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very efficient and helpful and happy. My mom always seems well cared for, clean and tidy. The premises is always clean and organised.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jenny B (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Kinmel Lodge in March 2021, during COVID. She was quite poorly and I thought she wouldn't last a few weeks. They have looked after her with great care and dignity. Staff and management are always available to discuss her health and any problems have been dealt with quickly and efficiently.
Mum had her bedroom recently decorated and it's lovely. They have gone out of their way to provide a hospital bed and mattress for her. She is very happy. I would highly recommend this care home to anyone.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for this very positive review

Glad we are supporting mum well

Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N M (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for two years with dementia and Alzheimer's, and the care and love she has received have been truly exceptional. Every member of staff is kind, patient, and professional, treating Mum with dignity, warmth, and genuine affection. Even when she has been unwell, they've
gone above and beyond with one-to-one care, compassion, and gentle reassurance, helping her recover and improve when we feared the worst. The home is bright, colourful, and always spotless, filled with laughter and kindness - a true home-from-home. Communication is excellent, and we're always kept updated about Mum's wellbeing, which gives our family real comfort and peace of mind. There are fantastic activities, visiting entertainers, and even animal therapy, with every occasion celebrated with joy, creativity, and togetherness. Meals are healthy and nutritious, the management are caring and organised, and we can visit anytime. Mum is safe, loved, and content, and we'll always be grateful
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you So Much lovely Feedback ... We try our very best to provide high quality care across all areas

Priya and team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K R (Son of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very welcoming staff are very trained staff listen to residents views and are very caring with residents person centred care hood experiences
Excellent location
Always answer calls and always someone to speak to
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you very Much for your positive feedback
We will continue to Provide the best support to Residents and family
Sam And Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G J (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kinmel lodge it s highly recommend, mum is well looked after. The staff are very professional at all times but kind and considerate, nothing is too much trouble, I am kept informed at all times about how mum is doing, by phone and email. The home provide plenty of activities which mum takes part in
the. Mum settled in very well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T T (Husband of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with the care my wife receives, I am extremely happy how the home prepared my wife's birthday for her and set up a lovely table and made us a lovely meal for her birthday dinner. Making myself and her feel very special.
The home go above and beyond to help my wife.
Very happy
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin B (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I put my mum into this home, after she was unable to live on her own. I looked at quite a few, but after speaking to the manager then visiting the home to see the room for Mum, I was happy for her to go and be looked after. I can only say it was the right place for her, the staff are amazing and so
caring and the communication is first class, they look after Mum like she is a queen, and they always contact me immediately if there are any problems. I cannot speak highly enough of the management and staff, and Mum is so happy there.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your positive feedback
Sam and Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vincent M (Husband of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is very well, staff are always very obliging, have no complaints on how the home is run.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks you very much for taking time to review us at Kinmel Lodge. We strive to ensure the very best quality of care and support is provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon O (Son of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently spent some time in hospital and was quite poorly when discharged to Kinmel Lodge and her mobility was terrible. Management and staff put measures in place to ensure her safety and has since recovered really well. Management recently moved my mum to a different room to suit her needs,
and she is so much better. This shows a caring and proactive attitude from the manager and the team towards residents. Staff are great with my mum and always friendly when I visit. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A J (Son-in-law of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother-in-law has gone into care at Kinmel Lodge she is happier than she has been for years. The care and support the staff give the residents and their visiting families is amazing. They really engage with the residents and have activities that keep them active on a daily basis. The atmosphere
is so upbeat which really helps when you get to the stage of a close relative being in need of dementia care. Finding such a great place is a huge relief that we can be sure that our relative is getting the best care available.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie S (Daughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff - from the manager to the domestics work cohesively and professionally and all genuinely care about the residents. Before coming into Kinmel Lodge my mum could hardly walk and always used a Zimmer, now she walks with a stick and can easily walk a few miles! It could be the delicious meals,
it could be the various activities and the person-centric care but ultimately my mum has a quality of life that we never thought possible. Thank you!
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you Julie for submitting a very positive review. We are always retraining to ensure that we are constantly moving with the times and meeting requests from people within our service. We are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janette H (Daughter of Resident) published on 15 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't believe how well Mum has been doing since staying at the home. She's happy, always laughing and doesn't stop eating!
The staff all go above and beyond, making sure Mum's personal care is always done discreetly and maintaining Mum's dignity.
Mum loves the food that the exceptional cooks provide
every day, with a menu to rival any restaurant. She even eats salad, which she wouldn't eat before.
The entertainment programme is amazing. Mum especially loves the singing on a Friday.
I can honestly say that the home has given Mum a fulfilling life, with her dementia.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking time to review us and thank you for your positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul M (Son of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to say that my mum received a great service of care at the Kinmel Lodge and is very well looked after.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks so much for your positive feedback! Your mum is so lovely and very settled here at Kinmel Lodge.
See you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann S (Wife of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks for your feedback.
See you Sunday for your usual lunch with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo O (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Kinmel Lodge provide care where they really understand the individual needs. My mum feels safe and secure there, and she is very happy and well cared for.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking the time to review us!
We are so pleased that you are happy with your mum's placement with her Kinmel Lodge Family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Kinmel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Kinmel Lodge is calculated as follows: ( (158 Excellents x 5) + (22 Goods x 4) ) ÷ 180 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kinmel Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 Oct 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Leuty

Job Title: Manager Joined: 2018

Home Manager

Beki

Beki Davies

Job Title: Deputy Manager Joined: 2021

Beki is our Deputy Manager

Kellie

Kellie Parson

Job Title: Assistant Manager Joined: 2018

Kellie is our Assistant Manager

Frequently Asked Questions about Kinmel Lodge

What types of Care is Kinmel Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kinmel Lodge have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kinmel Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kinmel Lodge to the centre of Rhyl?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kinmel Lodge to verify any information. View our terms and conditions. Kinmel Lodge has an Enhanced Service - more info.