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Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl, Conwy LL18 5BN
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If I could rate the home more than excellent, I would!Bethan P(Daughter of Resident/Service User)
Kinmel Lodge, Rhyl
Kinmel Lodge, Rhyl
Kinmel Lodge, Rhyl

Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area....  

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Care Provided by Kinmel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees will be assessed by the care needs and equipment required, Also room size and location.

Contact Kinmel Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Samantha Leuty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (24)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.

Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.

Kinmel Lodge Reviews (73)

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9.9

Kinmel Lodge has a Review Score of 9.9 (9.865) out of 10, based on 20 reviews in the last 2 years. Over all time Kinmel Lodge has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Cheryl S (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Excellent place! Mum loves it here with plenty to do.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your positive feedback Cheryl. Your mum loves it here! She is so sociable, she has lots of friends and she loves our busy activities planner.

Samantha

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Review from P G (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Staff are so kind and helpful and treat my mother as a member of their own family. They pay attention to her needs and keep me informed.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your feedback. Mum is so lovely, I am glad you are happy with the care and support here at Kinmel Lodge.

Samantha

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Review from Kathy C (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Staff are always helpful and friendly my dad is really happy here. Thank you. I haven't been able to see inside my dad's room or the facilities yet.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you Kathy for your positive feedback. Yes, I agree with you rating us three stars in the room's section (as you have not seen the room and have only seen them on video). Hopefully not long now until you'll be able to come into the building.
Thanks

Samantha

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Review from Beth L (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Mum has been here for two weeks and I'm more than happy with how she is being cared for.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your positive feedback. Your mum is so settled and making lots of friends, she is a lovely lady.
Thanks

Samantha

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Review from Nicholas B (Son of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

All very nice. Well happy with how happy my mum is.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your feedback. Mum is so settled, lots of friends and is having fun.

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Review from Catrin J (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

My mum is extremely well cared for at Kinmel Lodge. Communication is excellent and I know that my mum is safe and happy.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your excellent feedback.

We will continue to provide a happy home to your loved one.

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Review from Jeff W (Son-in-law of Resident) published on 15 March 2021 Submitted via Website
Overall Experience

My mother-in-law was in Kinmel Lodge from September 2020 until her sad death on the 15th February 2021. Her care by all of the staff has been exemplary, and we cannot speak highly enough of the attention that she was given, in what was the end of her life due to dementia. My mother-in-law was very happy in the home and she never had any complaints at all. We wish to thank the manager, and indeed all of the staff, for their excellent communications with us, and the efforts that they all put in to make life as enjoyable as possible for my mother-in-law. We very much appreciate everything that has been done for us.

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Review from Niall B (Son of Resident) published on 15 February 2021 Submitted via Website
Overall Experience

Hand on heart, I think this care home and all of the staff who here have transformed our lives, we were so sad and so scared to 'put our mum in a home', she needed care and a home was the only option - yet we still felt so guilty, almost immediately we knew we made the right decision. My mum loves it, she has a life again, she smiles again, she dances, sings, draws, laughs, has fun with other residents. The staff are, oh my gosh, amazing. They upload pictures to a Facebook group and have set up a WhatsApp and FaceTime area to help us all keep connected. They seriously go above and beyond. Many many thank you's. Please never underestimate the mega important role you play in my mum's life. Thank you.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
So lovely to hear... thanks so much for your feedback.

Your mum is so settled, happy and has made lots of friends.

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Review from Kiesha S (Granddaughter of Resident) published on 15 January 2021 Submitted via Website
Overall Experience

They have gone above and beyond. An excellent care home, lovely staff and always happy to talk when you call. They have been great with my nanna, especially through these times during lockdown when we've not been able to visit in nearly a year! Thank you so much for everything.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you so much for your feedback. Your nana is loved by us all.

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Review from L B (Granddaughter of Resident) published on 15 January 2021 Submitted via Postal Card
Overall Experience

My grandfather is very happy here and has settled very well. He can not praise all the staff enough.

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Review from Kevin C (Son of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

Unable to complete a full review as I have only visited Dad in the garden, due to Covid-19. However, the bits I have seen and witnessed, I am delighted to see how the people at Kinmel Lodge are taking care of my father. Everyone is dancing with rules and procedures, but even so, the people are doing their utmost to provide a caring and professional level of care. All you can do is trust people you love with people paid to care. So far the care level is tremendous.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

As you know Dad has settled so well, a total gent! We will continue to provide a caring support package. Thanks for your review.

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Review from C B (Daughter of Resident) published on 24 September 2020 Submitted via Postal Card
Overall Experience

Staff extremely polite and friendly.

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Review from Elizabeth (Friend of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

We would like to thank all the staff at Kinmel Lodge care home, Kinmel Bay, for the way they have and are looking after our friend. Every time we visited her before the lockdown, she was always very pleased to see us and always praised the way she was being looked after. Since the lockdown, we have still been able to stay in touch with video calls which she looks forward to on a regular basis. A big thank you must go to all the staff for taking the time out to do this, it really makes her day, and ours.

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Review from Brian M (Son of Resident) published on 5 May 2020 Submitted via Website
Overall Experience

The care home was proactive and responded very quickly to the potential consequences of the adverse effect the coronavirus could potentially have for residents and locked the facility down very early. During this period, my mother has had a few issues, but the staff dealt with them quickly and kept me well informed.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
We are so pleased that you are happy and satisfied with the care and support at Kinmel Lodge. Your mum is very settled and loves all the other ladies.

Thank you

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Review from John W (Nephew of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience
My aunt is doing really well and is extremely well looked after. She says she is very happy and this has reassured my mum during our visits. Her dementia is slowly progressing, but she remains content and well looked after - only when she sees us, does she feel upset.

Thanks to everyone for the care taken of my auntie.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks very much for your positive feedback.

It's a pleasure to support your auntie.

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Review from Bethan P (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience
This home is excellent. The staff are lovely, well mannered and always have time to spend with you if you ever have any questions.

If I could rate the home more than excellent, I would!

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for taking the time to review Kinmel Lodge. We appreciate all feedback, but this is certainly a lovely review to read. Thank you again.

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Review from D W (Niece of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

My aunt has been at Kinmel Lodge for 12 months and has settled well. She gets on well with the staff and tells me she is happy. They know her well and are able to identify when she needs checks for UTI chest infection etc which reassures us as a family. Again whilst my aunt wouldn't want to be on Facebook etc it is lovely to receive photos of her enjoying the activities.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for taking the time to review Kinmel Lodge. We appreciate all feedback.

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Review from L B (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card
Overall Experience

The home offers a friendly atmosphere. The staff are extremely good with the clients. Freshly cooked meals every day. The home is very clean throughout. I am regularly updated on my mum's condition and wellbeing. I have no concerns regarding my mums care what so ever, whilst I carry on with my life, as I know she is very well cared for. Would highly recommend this home.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for taking the time to review Kinmel Lodge. We really do appreciate your feedback.

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Review from S R (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card
Overall Experience

The staff at the home manage to look after my mother extremely well. Even though she often develops difficult behaviour, I have no worries about her care when I leave after visiting.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for taking the time to review Kinmel Lodge. We are very pleased that you are happy with the care your loved one is receiving.

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Review from Andrea P (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

The home suits my father down to earth approach to life. It is a home from home. He is well fed, looked after and fairly free to do what he can under the circumstances but the home ensure his safety, care and wellbeing are paramount following his care plan. It appears at times new staff come in but all very quick to learn.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 October 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 17 Oct 2025

    file:///C:/Users/User/Pictures/CIW%20-%20INSP00070079LHPR%20-%20Inspection%20Report_EN.pdf

Upcoming Events

There are no upcoming events for Kinmel Lodge.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kinmel Lodge.

Accreditations

There are no accreditations posted yet for Kinmel Lodge.

Meet the Team (3)

Sam Leuty
Sam LeutyJob Title ManagerJoined 2018

Home Manager

Beki Davies
Beki DaviesJob Title Deputy ManagerJoined 2021

Beki is our Deputy Manager

Kellie Parson
Kellie ParsonJob Title Assistant ManagerJoined 2018

Kellie is our Assistant Manager

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