Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl LL18 5BN
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9.9 68 Reviews
  • Kinmel Lodge, Rhyl
Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area. They offer privacy and dignity and they have their cultural, religious and sectional sexual needs respected.

They are also able to accommodate up to eight people a day for day care. This covers seven days a week and they can also provide transport at an extra cost to and from the home (see manager for quotation).

They provide a permanent respite bed for day care service users. Please check for availability with the management team.

They are on the lovely North Wales coast, five minutes' walk from the beach, a two-minute walk to restaurants, coffee houses and public houses and a 10-minute walk to the local supermarket Asda.

A bus stop is located right outside the home. Five minutes by car or ten minutes on the bus takes you into Towyn seaside town where they have a funfair, promenade and lots of live entertainment.

The seaside town of Rhyl is five minutes by car, just over the blue bridge. They have a new Premier Inn hotel with a lovely restaurant called The Cook House. Rhyl also boasts the Pavilion Theatre where lots of live entertainment and shows take place.

There is also a restaurant called 1891, which overlooks the sea.
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Care Provided by Kinmel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fees will be assessed by the care needs and equipment required, Also room size and location.

These prices are only a guideline, please contact Kinmel Lodge to find out the exact price for your requirements.

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Samantha Leuty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.

Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.

Kinmel Lodge Reviews (68)

9.9

Kinmel Lodge has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years.
Over all time Kinmel Lodge has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to Kinmel Lodge
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Total of 68, showing 41-60
Review from Catrin J (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is extremely well cared for at Kinmel Lodge. Communication is excellent and I know that my mum is safe and happy.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your excellent feedback.
We will continue to provide a happy home to your loved one.
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Review from Jeff W (Son-in-law of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was in Kinmel Lodge from September 2020 until her sad death on the 15th February 2021. Her care by all of the staff has been exemplary, and we cannot speak highly enough of the attention that she was given, in what was the end of her life due to dementia. My mother-in-law was very happy
in the home and she never had any complaints at all. We wish to thank the manager, and indeed all of the staff, for their excellent communications with us, and the efforts that they all put in to make life as enjoyable as possible for my mother-in-law. We very much appreciate everything that has been done for us.
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Review from Niall B (Son of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hand on heart, I think this care home and all of the staff who here have transformed our lives, we were so sad and so scared to 'put our mum in a home', she needed care and a home was the only option - yet we still felt so guilty, almost immediately we knew we made the right decision. My mum loves it,
she has a life again, she smiles again, she dances, sings, draws, laughs, has fun with other residents. The staff are, oh my gosh, amazing. They upload pictures to a Facebook group and have set up a WhatsApp and FaceTime area to help us all keep connected. They seriously go above and beyond. Many many thank you's. Please never underestimate the mega important role you play in my mum's life. Thank you.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
So lovely to hear... thanks so much for your feedback.
Your mum is so settled, happy and has made lots of friends.
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Review from Kiesha S (Granddaughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have gone above and beyond. An excellent care home, lovely staff and always happy to talk when you call. They have been great with my nanna, especially through these times during lockdown when we've not been able to visit in nearly a year! Thank you so much for everything.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your feedback. Your nana is loved by us all.
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Review from L B (Granddaughter of Resident) published on 15 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather is very happy here and has settled very well. He can not praise all the staff enough.
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Review from Kevin C (Son of Resident) published on 5 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Unable to complete a full review as I have only visited Dad in the garden, due to Covid-19. However, the bits I have seen and witnessed, I am delighted to see how the people at Kinmel Lodge are taking care of my father. Everyone is dancing with rules and procedures, but even so, the people are doing
their utmost to provide a caring and professional level of care. All you can do is trust people you love with people paid to care. So far the care level is tremendous.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
As you know Dad has settled so well, a total gent! We will continue to provide a caring support package. Thanks for your review.
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Review from C B (Daughter of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff extremely polite and friendly.
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Review from Elizabeth (Friend of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We would like to thank all the staff at Kinmel Lodge care home, Kinmel Bay, for the way they have and are looking after our friend. Every time we visited her before the lockdown, she was always very pleased to see us and always praised the way she was being looked after. Since the lockdown, we have
still been able to stay in touch with video calls which she looks forward to on a regular basis. A big thank you must go to all the staff for taking the time out to do this, it really makes her day, and ours.
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Review from Brian M (Son of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home was proactive and responded very quickly to the potential consequences of the adverse effect the coronavirus could potentially have for residents and locked the facility down very early. During this period, my mother has had a few issues, but the staff dealt with them quickly and kept
me well informed.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
We are so pleased that you are happy and satisfied with the care and support at Kinmel Lodge. Your mum is very settled and loves all the other ladies.
Thank you
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Review from John W (Nephew of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is doing really well and is extremely well looked after. She says she is very happy and this has reassured my mum during our visits. Her dementia is slowly progressing, but she remains content and well looked after - only when she sees us, does she feel upset.
Thanks to everyone for the care
taken of my auntie.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks very much for your positive feedback.
It's a pleasure to support your auntie.
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Review from Bethan P (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent. The staff are lovely, well mannered and always have time to spend with you if you ever have any questions.
If I could rate the home more than excellent, I would!
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking the time to review Kinmel Lodge. We appreciate all feedback, but this is certainly a lovely review to read. Thank you again.
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Review from D W (Niece of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Kinmel Lodge for 12 months and has settled well. She gets on well with the staff and tells me she is happy. They know her well and are able to identify when she needs checks for UTI chest infection etc which reassures us as a family. Again whilst my aunt wouldn't want to be on Facebook
etc it is lovely to receive photos of her enjoying the activities.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking the time to review Kinmel Lodge. We appreciate all feedback.
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Review from L B (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home offers a friendly atmosphere. The staff are extremely good with the clients. Freshly cooked meals every day. The home is very clean throughout. I am regularly updated on my mum's condition and wellbeing. I have no concerns regarding my mums care what so ever, whilst I carry on with my life,
as I know she is very well cared for. Would highly recommend this home.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking the time to review Kinmel Lodge. We really do appreciate your feedback.
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Review from S R (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the home manage to look after my mother extremely well. Even though she often develops difficult behaviour, I have no worries about her care when I leave after visiting.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for taking the time to review Kinmel Lodge. We are very pleased that you are happy with the care your loved one is receiving.
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Review from Andrea P (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home suits my father down to earth approach to life. It is a home from home. He is well fed, looked after and fairly free to do what he can under the circumstances but the home ensure his safety, care and wellbeing are paramount following his care plan. It appears at times new staff come in but
all very quick to learn.
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Review from Glenys P (Daughter of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Things have improved in the last 12 months.
Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you very much Glenys for your lovely feedback.
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Review from David T (Nephew of Resident) published on 18 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunty moved into Kinmel Lodge during the last week of November and felt at "home" straight away. All the staff have been very helpful and professional in settling her in and have made her extremely welcome into the Kinmel "family".
All the staff are patient and organised in running the residence
and have created a family home atmosphere, which is relaxing for the residents and reassuring to their families.
They have involved my Aunt in many activities to date, making her day interesting and enjoyable for her and you can see her improved happiness in her face, although she can't tell me about it as she suffers with a memory condition.
There is currently a refurbishment program being undertaken to raise the standards of decor and comfort of the guests, which is being rolled out with minimal disturbance but you can see how bright, warm and welcoming it is.
Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you, David, for your kind words. We will carry on the good work within our happy home.
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Review from P H (Husband of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The lady who runs this is:
a) Trustworthy
b) Actions all issues
c) Honest
d) A pro


My wife is very happy here! Anything else, they call me.

Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you. We will carry on the good work.
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Review from Barbara H (Daughter-in-law of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was amazed with the development of work done at the home from when my father in law arrived. We can see the potential for the finished work. The carers and manager are working with great empathy for families and clients.
Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you very much for your lovely feedback. We will continue to improve our happy home.
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Review from Carol M (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an outstanding care home. My dad is here and says to the family how excellent the girls are. My dad is very happy at Kinmel Lodge. The care from the staff is fantastic. The staff interact with the patients all the time. Since the new management has taken over, the home has gone from strength
to strength and you can see the patients are happier and more talkative. The interaction is great.
Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you Carol for your lovely feedback. We will continue to improve our services to make a happy home.

Manager
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Kinmel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Kinmel Lodge is calculated as follows: ( (158 Excellents x 5) + (22 Goods x 4) ) ÷ 180 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kinmel Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 Oct 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Leuty

Job Title: Manager Joined: 2018

Home Manager

Beki

Beki Davies

Job Title: Deputy Manager Joined: 2021

Beki is our Deputy Manager

Kellie

Kellie Parson

Job Title: Assistant Manager Joined: 2018

Kellie is our Assistant Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kinmel Lodge to verify any information. View our terms and conditions. Kinmel Lodge has an Enhanced Service - more info.