Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl LL18 5BN
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9.9 68 Reviews
  • Kinmel Lodge, Rhyl
Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area. They offer privacy and dignity and they have their cultural, religious and sectional sexual needs respected.

They are also able to accommodate up to eight people a day for day care. This covers seven days a week and they can also provide transport at an extra cost to and from the home (see manager for quotation).

They provide a permanent respite bed for day care service users. Please check for availability with the management team.

They are on the lovely North Wales coast, five minutes' walk from the beach, a two-minute walk to restaurants, coffee houses and public houses and a 10-minute walk to the local supermarket Asda.

A bus stop is located right outside the home. Five minutes by car or ten minutes on the bus takes you into Towyn seaside town where they have a funfair, promenade and lots of live entertainment.

The seaside town of Rhyl is five minutes by car, just over the blue bridge. They have a new Premier Inn hotel with a lovely restaurant called The Cook House. Rhyl also boasts the Pavilion Theatre where lots of live entertainment and shows take place.

There is also a restaurant called 1891, which overlooks the sea.
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Care Provided by Kinmel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fees will be assessed by the care needs and equipment required, Also room size and location.

These prices are only a guideline, please contact Kinmel Lodge to find out the exact price for your requirements.

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kinmel Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Samantha Leuty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.

Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.

Kinmel Lodge Reviews (68)

9.9

Kinmel Lodge has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years.
Over all time Kinmel Lodge has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kinmel Lodge
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Total of 68, showing 21-40
Review from Jean W (Regular Volunteer) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit this home on a regular basis. Each time I visit I find the staff extremely helpful and welcoming. They are wonderful with the service users, they are kind and courteous at all times. They do everything in their power to make the residents happy and comfortable. They are always looking for ways
to entertain the residents. All the people I speak to on my visit are happy there. The building is very clean and well-run. I would certainly recommend this home to anyone in need of residential care, or to anyone who has a relative in need care.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your positive feedback.
We are a good team, we treat service users like our family.
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Review from Rhian C (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My poor dad was overdosed whilst living at Kinmel Lodge. Kinmel Lodge admitted to overdosing the medication. Jubilee Celebration party he was dancing and eating cake with all of his family. Just weeks later he became bedridden and never walked again - we lost my dad at the end of August.
Reply from Priya Ellson, R I at Kinmel Lodge
The management and staff of Kinmel Lodge have been deeply saddened to learn of the death your father, who sadly died some six weeks after being moved from Kinmel Lodge to alternative care. Our…read more
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Review from C F (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad seemed happy at Kinmel Lodge. Our usual visits involved singing, encouraging him to dance or taking dad out. In July 2022 everything changed. On Friday I visited and couldn't get him to keep his eyes open as though he'd been sedated. I mentioned it to the staff and they said he'd been very lively
but had tired himself out. On the Sunday he was worse but we got the staff to put him in his wheelchair for his usual trip out. He wasn't himself, barely getting a response other than a yelp of pain when we put his foot on the footrest. Wednesday he was worse and had no response but again I was told he'd been lively by the staff. Friday he was in a terrible state with a massive pressure sore and he was very unwell. A week later he was hospitalised and he died at the end of August. On the basis of my devastating experience I cannot recommend Kinmel Lodge.
Reply from Priya Modhuadia, R I at Kinmel Lodge
The management and staff of Kinmel Lodge have been deeply saddened to learn of the death your father, who sadly died some six weeks after being moved from Kinmel Lodge to alternative care. Our…read more
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Review from Phillipa P (Sister of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into Kinmel Lodge earlier this year on February 11th 2022. Due to personal circumstances, I have been unable to visit, much to my distress, until 15th September this year. However, I have been in regular contact with her and staff at Kinmel Lodge over the phone and been kept updated
to how she is and everything that concerns her. Staff at Kinmel Lodge have been marvellous and obviously very caring. I visited on 15th September finally. All staff were extremely kind and very welcoming. Wonderful to see my sister at last. She seemed very happy and content, well cared for and safe. A great relief for me. Kinmel Lodge is an excellent home and very well run. I was very impressed with everything. I was made to feel very welcome and hopefully will be able to visit more frequently.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank You, Phillipa, for your positive feedback .... So glad you are happy with the care and support provided at Kinmel Lodge
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Review from Rob W (Son of Resident) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and always at hand to answer any questions and nothing ever seems too much trouble for them. My mother seems settled and happy and making new friends.
Would highly recommend the Kinmel Lodge.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your support.
I am glad that you are happy with the care and support provided to your loved one.
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Review from Ian T (Son of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father had dementia and when Kimmel Lodge was identified through a social services assessment as a facility that could cater well to his needs. The arrangements were made and my father was transferred to their care. He was in good physical condition for his age but had dementia-related issues.
Going
into a home was not something anyone wished for my father and making this decision was difficult for everyone. We rang regularly and were given updates suggesting he was okay but not settling too well but that there was no cause for concern.
My brother visited and sat with my father who was upset but the staff said he was ok. At no point did the home phone any family member to suggest anything was wrong. This all changed after day 6. A phone call was received to say my father had fallen, been transferred to hospital and the home would not take him back! In hospital, a urinary infection was diagnosed and extreme dehydration. He did not recover and died shortly after.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
I dispute your review. This matter was investigated by Social Services at your request, we have not been informed of any failings on our part.
Regards
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Review from Julieann E (Daughter of Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Kinmel Lodge for 3 years now, I couldn't have found a better care home for my mother. The staff always do their utmost to make her feel at home, nothing is ever too much trouble. I am informed all the time of Mum's wellbeing and are welcomed with warmth and kindness
when visiting. Excellent choice of residence for any resident.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Glad you are happy with the care and support at Kinmel Lodge.
Your mum is a special lady.
Thanks so much.
Sam
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Review from Adrian J (Sister of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to have our sister admitted to a care home wasn’t an easy one but we couldn’t be happier. The difference in our sister is incredible and that’s down to the manager and her staff
We couldn’t recommend the Lodge enough, they are amazing at what they do.
Thank you very much guys.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your positive feedback!
So pleased that everybody is happy with the decision for placement at Kinmel Lodge. It is our pleasure. Thanks,
Sam
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Review from K V (Wife of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've just had one week's respite from my husband who has Alzheimer's. What a great care home, more like home from home. They had my husband talking and taking part in various activities (which is unusual for him). He seemed very happy and when we left today I swear he had a tear in his eye. I hope I
can continue their good work at home myself.
Reply from Sam, Manager at Kinmel Lodge
Thank you so much for your positive review. Glad we could help and support you in your time of need. See you all at the next respite break.
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Review from Jane W (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A massive thank you to all the staff at Kinmel Lodge for looking after my Dad so well while he was there for respite care.
Reply from Sam, Manager at Kinmel Lodge
Thank you so much for your review. Glad you are happy with Dad's placement and care received at Kinmel Lodge. Take care and we will see you soon.
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Review from Sue S (Daughter-in-law of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum-in-law is extremely well looked after. Her illness makes her have good days and bad days but we know she is safe and very well cared for. She would not have been able to cope in her own place, despite help from carers and ourselves. We were very impressed that we were asked about her favourite
colours and her room was decorated accordingly. We get good feedback from the staff.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you so much for your lovely review, we do try our best to ensure everyone staying with us feels at home. This lovely lady has settled really well.
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Review from Patricia N (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with how they care for our mum.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your positive feedback. Mum is so lovely, she very settled here with us.
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Review from Colette L (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with our mother's care.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thanks for a positive review, glad you're happy with our happy home. Mum is so settled here..... we love her.
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Review from Andrew B (Son of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was cared for by the home through to her passing on the fourth of June. During my visits and regular communications, I can state that the staff were exceptional in their attitude, presence and care of my mother. I don't think anywhere else would have been more caring.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for a very positive and heartfelt review. Your mum was a lovely lady, all staff were very fond of her, may she rest in peace. Thinking of you all.
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Review from Les P (Son of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here over a year now and I’m very happy with her care. Mum kept saying she wanted to come home but she wouldn’t be safe at home. It was hard to leave her at first but over time I saw how much fun she was having with days out, entertainment every afternoon plus games and events in the
home and shows put on by the staff and she had a lovely birthday with cake. The staff always let me know if Mum has seen the doctor and keep me informed about her care.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Glad you are happy with the care and homely environment at Kinmel Lodge. Your Mum is so settled and happy.

Thanks for your positive feedback.
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Review from Cheryl S (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place! Mum loves it here with plenty to do.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your positive feedback Cheryl. Your mum loves it here! She is so sociable, she has lots of friends and she loves our busy activities planner.
Samantha
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Review from P G (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are so kind and helpful and treat my mother as a member of their own family. They pay attention to her needs and keep me informed.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your feedback. Mum is so lovely, I am glad you are happy with the care and support here at Kinmel Lodge.
Samantha
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Review from Kathy C (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and friendly my dad is really happy here. Thank you. I haven't been able to see inside my dad's room or the facilities yet.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you Kathy for your positive feedback. Yes, I agree with you rating us three stars in the room's section (as you have not seen the room and have only seen them on video). Hopefully not long now…read more
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Review from Beth L (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for two weeks and I'm more than happy with how she is being cared for.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your positive feedback. Your mum is so settled and making lots of friends, she is a lovely lady.
Thanks
Samantha
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Review from Nicholas B (Son of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very nice. Well happy with how happy my mum is.
Reply from Kinmel Lodge, Administrator at Kinmel Lodge
Thank you for your feedback. Mum is so settled, lots of friends and is having fun.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Kinmel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Kinmel Lodge is calculated as follows: ( (158 Excellents x 5) + (22 Goods x 4) ) ÷ 180 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kinmel Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 Oct 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Leuty

Job Title: Manager Joined: 2018

Home Manager

Beki

Beki Davies

Job Title: Deputy Manager Joined: 2021

Beki is our Deputy Manager

Kellie

Kellie Parson

Job Title: Assistant Manager Joined: 2018

Kellie is our Assistant Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kinmel Lodge to verify any information. View our terms and conditions. Kinmel Lodge has an Enhanced Service - more info.