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Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl, Conwy LL18 5BN
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If I could rate the home more than excellent, I would!Bethan P(Daughter of Resident/Service User)
Kinmel Lodge, Rhyl
Kinmel Lodge, Rhyl
Kinmel Lodge, Rhyl

Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area....  

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Care Provided by Kinmel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees will be assessed by the care needs and equipment required, Also room size and location.

Contact Kinmel Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Samantha Leuty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (24)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.

Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.

Kinmel Lodge Reviews (73)

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9.9

Kinmel Lodge has a Review Score of 9.9 (9.865) out of 10, based on 20 reviews in the last 2 years. Over all time Kinmel Lodge has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Glenys P (Daughter of Resident) published on 21 December 2018 Submitted via Postal Card
Overall Experience

Things have improved in the last 12 months.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you very much Glenys for your lovely feedback.

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Review from David T (Nephew of Resident) published on 18 December 2018 Submitted via Website
Overall Experience
My Aunty moved into Kinmel Lodge during the last week of November and felt at "home" straight away. All the staff have been very helpful and professional in settling her in and have made her extremely welcome into the Kinmel "family".
All the staff are patient and organised in running the residence and have created a family home atmosphere, which is relaxing for the residents and reassuring to their families.
They have involved my Aunt in many activities to date, making her day interesting and enjoyable for her and you can see her improved happiness in her face, although she can't tell me about it as she suffers with a memory condition.

There is currently a refurbishment program being undertaken to raise the standards of decor and comfort of the guests, which is being rolled out with minimal disturbance but you can see how bright, warm and welcoming it is.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you, David, for your kind words. We will carry on the good work within our happy home.

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Review from P H (Husband of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience
The lady who runs this is:
a) Trustworthy
b) Actions all issues
c) Honest

d) A pro

My wife is very happy here! Anything else, they call me.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you. We will carry on the good work.

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Review from Barbara H (Daughter-in-law of Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience

I was amazed with the development of work done at the home from when my father in law arrived. We can see the potential for the finished work. The carers and manager are working with great empathy for families and clients.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you very much for your lovely feedback. We will continue to improve our happy home.

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Review from Carol M (Daughter of Resident) published on 30 November 2018 Submitted via Review Postal Card
Overall Experience

This is an outstanding care home. My dad is here and says to the family how excellent the girls are. My dad is very happy at Kinmel Lodge. The care from the staff is fantastic. The staff interact with the patients all the time. Since the new management has taken over, the home has gone from strength to strength and you can see the patients are happier and more talkative. The interaction is great.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you Carol for your lovely feedback. We will continue to improve our services to make a happy home.

Manager

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Review from Arther H (Friend of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

Since the arrival of the new manager the home has been totally transformed, the staff and residents are so much happier and the atmosphere has changed for the better. With the home being re-furnished, the home is brighter and lighter, more activities have been provided and the garden will be so much better for the residents and visiting guests in the summer. I would have no hesitation at recommending this establishment to anyone looking for care in a good place.

Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you very much for the your lovely review.
we will carry on the good work.

Best wishes.

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Review from James C (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card
Overall Experience

With new management, we've noticed a big improvement all around in the home and staff. Still room for improvement in which there still is more to be done. This review would be more on good scores if carried out again in 12 months.

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Review from Geoff S (Husband of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience
I care for my wife who has dementia and I take her to Kinmel Lodge two days a week for respite. When we arrive the staff are very friendly and helpful.

I was recently in the hospital for an operation and my wife had to go into respite for two and a half weeks. She was well looked after and I am very satisfied with the care she gets.

Reply from Samantha Leuty, Manager at Kinmel Lodge
Thank you very much for your lovely feedback ....we will continue to deliver the best standards of care practices and great friendships.

Samantha x

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Review from Brenda K (Friend of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience
Over the past few months, there have been many changes to Kinmel Lodge making much more pleasant for visitors and residents.

The staff from management down are all really helpful and obliging to the needs of residents and visitors. Always a pleasure to visit.

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Review from Doreen S (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Kinmel Lodge has improved greatly over the past few months: new windows, furniture and door. All the staff are lovely and treat all the residents with great care and dignity. The food is excellent with choices at each meal. The home itself is clean and pleasant.

Reply from Samantha Leuty, Manager at Kinmel Lodge

Thank you very much for your lovely comments and ratings towards Kinmel Lodge, just to reassure you we have a new robust activities programme due to start in January also all rooms are due to be totally refurbished work is already commencing. Many thanks again.

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Review from Christine B (Daughter of Resident) published on 24 May 2018 Submitted via Website
Overall Experience
My father resided at Kinmel Lodge for 8 months. He was a lot happier there than at home, as he was less restricted, whilst being safe.
He loved all the staff, especially one member of staff who would have a dance with him in the lounge.
I always found the staff to be helpful and cheerful and the residents were treated with respect. It is a homely care home and was always clean. Dad lived in Sutton Coldfield all his life, he had respite at the home whilst staying with my sister in Abergele, so that I could have a rest. When Dads dementia worsened and we discussed with him the options, he said could he please go to the care home by the sea (Kinmel lodge) and the rest is history. We lost Dad in April 2018, he was 91 years old and it gives me comfort that his last days, apart from his health, seemed happy.

Thank you, everyone, at Kinmel Lodge for me and my sister's peace of mind during his last months. God bless you.

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Review from J S (Daughter of Resident) published on 28 March 2018 Submitted via Website
Overall Experience

I would like to thank all the staff for their genuine kindness and commitment in caring for my mother. I know she was safe and well looked after at all times and the staff team were always personable, professional and patient. I would recommend the home to others.

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Review from Sarah W (Niece of Resident) published on 20 July 2015 Submitted via Website
Overall Experience

I was dragged along to Kinmel Lodge after facing the horrible truth that I could no longer give my uncle the care he deserved and needed.

I was totally against care homes as I had the misconception that they are cold and clinical.

On my very first meeting with Kinmel Lodge my fears and misconceptions were thrown out the window. They have gone above and beyond to provide a personal environment where my uncle not only feels just as happy as he was at home but most importantly he is safe.

I live quite far away but made the decision to place him here as it was simply the only care home I felt I could trust. With the Internet cafe and the staff teaching him how to use the Internet I am able to Skype him on a regular basis so I feel reassured that he's happy at all times.

This is just one of the many ways Kinmel Lodge is set apart from other homes as they make sure contact with family is always available.

Kinmel Lodge have clearly worked hard to find care assistants that see their role as a vocation rather than just a job and this clearly shows as they take time to get to know residents on a personal but professional level.

The staff not only do an amazing job caring for my uncle but they are always there if I have any concerns or just need reassurance that he's got everything he needs.

Thanks to all people at Kinmel Lodge you have made this difficult time much easier.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 October 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 17 Oct 2025

    file:///C:/Users/User/Pictures/CIW%20-%20INSP00070079LHPR%20-%20Inspection%20Report_EN.pdf

Upcoming Events

There are no upcoming events for Kinmel Lodge.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kinmel Lodge.

Accreditations

There are no accreditations posted yet for Kinmel Lodge.

Meet the Team (3)

Sam Leuty
Sam LeutyJob Title ManagerJoined 2018

Home Manager

Beki Davies
Beki DaviesJob Title Deputy ManagerJoined 2021

Beki is our Deputy Manager

Kellie Parson
Kellie ParsonJob Title Assistant ManagerJoined 2018

Kellie is our Assistant Manager

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