Majesticare in Somerset | 1 Care Home

Review of
Oaktree Court Care Home
from Helen W (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

Dementia is such a small word for a truly cruel disease.
In August 2024, we realised that we could no longer care for Mum at home as she needed, and she moved to Oaktree. Here we discovered a loving family carers who immediately took Mum to their heart, warmed by her ever-present smile and lack of

fuss. She enjoyed a trip to the donkey sanctuary, sang, danced, and had lots of fun whilst in a safe environment. We were able to visit Mum whenever we wanted.
For Mum's final seven months, she initially spent time in the Somerset Suite, surrounded by others also battling with dementia, but what a place full of characters who won our hearts too.
Mum's final three months were the hardest but again her stoicism and strength showed through even in the darkest of times. We visited every day and soon found ourselves as much cared for as Mum, and were forever grateful for the kindness and care present everywhere there. The nurses, the carers, whose magical touch, I am sure, kept Mum with us for just a bit longer, the cleaners, the chefs, the reception ladies, the entertainment team – they are all angels to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from David C (Husband of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My wife spent almost seven months at Oaktree Court. Family members had reviewed and visited several possible care homes for her, and I can truthfully say that we are unreservedly grateful that it was Oaktree Court that we chose. Preliminary visits enabled Ann to make the transition from our home, when

the time came, with calmness and a feeling of being made very welcome.
From the outset she received impressive professional care and very loving human kindness. It helped her, and it certainly helped family members, that we were always made very welcome indeed. There was a lot of laughter, fun-type activities especially in the dementia suite, in every respect sensitivity to her as an individual, and seemingly endless patience. When help was needed it was provided immediately, when our anxieties and fears arose they were taken seriously and addressed so that we did not feel awkward or uneasy in asking.
Ann's care moved from dementia through to 'end of life'. When it became clear that her life was coming to an end, two staff members kept her company and provided the love and reassurance she needed. For this we cannot be too grateful. Oaktree Court is a very fine place, efficiently managed and in so many ways a delight.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from K S (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

Oaktree provide a care second to none. From our initial visit to when we took mum, everyone who works there was so kind and caring to us as relatives as much as for our mum whose home it become. The home is very well maintained, it is a beautiful setting and it feels like home from home for us too.

Cannot fault the dedication of everyone who worked there. The atmosphere is so welcoming and happy. Will forever be grateful for all they did for us as a family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from C B (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

The activities coordinators arranged Par our Mum to have a longed-for meet and cuddle with a beautiful cat. She misses hers dearly and this thoughtfulness and dedication to making her life enjoyable was wonderful. Thank you so much. You are all amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Lynne B (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a permanent resident at Oaktree since May 2024, prior to this, she had been at 2 other homes for respite care.
Oaktrees is definitely the friendliest and most caring home and my mother has been very happy at the home since her placement here.
I have found all the staff approachable

and appear happy in their caring roles. The home definitely has a family/homely feel which I particularly recommend it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from T M (Niece of Resident) published on 18 June 2024 Submitted via Website • Report

Overall Experience

I have often visited Oaktree Court for community events, over the last six years. I love its grounds and communal coffee area and having the chance to support them but also chat to some of the residents, who not only love to have different visitors and company telling you their stories but also listening

to how they love living there. It is also great to see so many of the same staff who have been there for a number of years, which must be reassuring and supportive for residents. Especially given the industry.

Reply from Ruth Roman, Home Manager at Oaktree Court Care Home

We're so pleased to receive such wonderful feedback, thank you for taking the time to review Oaktree Court. I'll make sure the team receive your review, it's always such a boost for everyone. Thanks again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from M R (Brother of Resident) published on 18 June 2024 Submitted via Website • Report

Overall Experience

Very pleased with the care given and the attitude of staff. Food we hear from our relative is excellent.
Inside activities are imaginative and interesting, group outings brilliant and much appreciated - we have been very pleasantly surprised by how much our relative joins in the activities and with

the encouragement given by the carers.

Reply from Ruth Roman, Home Manager at Oaktree Court Care Home

Your feedback is so very welcomed, thank you for taking the time to share your experiences of Oaktree Court. The team will be thrilled to read your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from P G (Sister of Resident) published on 15 April 2024 Submitted via Postal Card • Report

Overall Experience

A warm smile from receptionist on arrival, helpful support and advice if needed, offer of refreshment when/if needed - and most important, the content, relaxed smiles of residents being visited. Who could ask for anything more?

Reply from Ruth Roman, Home Manager at Oaktree Court Care Home

Thank you for taking the time to leave a review. We are so pleased to receive your feedback and will ensure the team members working at Oaktree Court receive your praise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Angela E (Daughter of Resident) published on 6 February 2024 Submitted via Postal Card • Report

Overall Experience

My mum has been living here for about six months. The staff are very friendly and very good with my mum. As of yet, I can't find fault with anything. She is very happy here.

Reply from Ruth Roman, Home Manager at Oaktree Court Care Home

Thank you for leaving Oaktree Court a review. The whole team work hard to create an atmosphere for all the residents to enjoy, I'm pleased to read that your Mum has been made to feel so welcome. I will ensure the team receive your lovely feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Geraldine T (Resident) assisted by family/friend published on 6 February 2024 Submitted via Postal Card • Report

Overall Experience

I have been living here since August 2023. Was very nervous about coming here, but found it to be a lovely place. The staff are all very helpful.

Reply from Ruth Roman, Home Manager at Oaktree Court Care Home

Thank you for leaving a review, Geraldine; your feedback on living at Oaktree Court is so valuable to us. I'm glad that you're settled and happy; we will always do everything possible to ensure that continues.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Susan D (Niece of Resident) published on 16 August 2023 Submitted via Website • Report

Overall Experience

My uncle, having been in hospital for some months, was no longer able to return to his home.
My dad and I had to find him residential care, and all thanks to my dad, he found Oaktree Court.
It’s an absolutely amazing home, and the grounds are beautiful.
The manager was an absolute joy and a pleasure

to deal with, and we remain immensely grateful for all the help she gave to us during what was a difficult and stressful time trying to find a home for my uncle.
Having visited my uncle, I could see how happy he is, and he idolises the staff, especially two members of staff, and vice versa of him.
I cannot tell you how much comfort this brings to my dad and me as we live in Essex, so my uncle's well-being is paramount.
Oaktree takes care of him, and we are so grateful to all the staff who work tirelessly every day to take care of not only my uncle but all the residents and who show beyond any doubt their commitment and dedication.
Our sincere thanks to all of them for everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Robert S (Son of Resident) published on 6 March 2023 Submitted via Website • Report

Overall Experience

Oak Tree has looked after my mother since April 2018 beautifully. She thoroughly enjoyed life at Oak Tree and all the activities on offer until she developed dementia. The staff have been wonderful, especially one particular member of staff. We cannot thank all of the team at Oak Tree enough for their

care especially in her final few weeks before she passed away.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from H J (Daughter of Resident) published on 20 October 2022 Submitted via Website • Report

Overall Experience

The staff at Oaktree Court Care Home are always very helpful and friendly when we visit. If we have a query they are always happy to talk to us about it. During recent anniversary and birthday celebrations, they were so lovely and nothing was too much trouble, it really made the days special. Thank

you so much.

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you for taking the time to leave such a lovely review. It is always a pleasure to welcome you and Dad to the home to visit Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Ruth L (Daughter of Resident) published on 18 October 2022 Submitted via Website • Report

Overall Experience

Oaktree Court is a care home that provides excellent care in a lovely setting and I cannot speak highly enough of the wonderful care my mother is receiving. She has been at Oaktree Court for five months now and right from the start she was made to feel very welcome and well looked after. All the staff,

in whatever capacity, are caring, concerned and supportive in such a way as to create a sense of family. They are always cheerful, kind and patient. Over these five months my mother has become her happy self again and has the feeling that there is always someone there in she needs them. Oaktree Court has high standards of hygiene, the level of communication are also always good with e-mail updates and phone calls if necessary. Thank you to all the staff for taking such great care of my mother.

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you so much for the absolutely wonderful review. We are thrilled that Mum has had such a positive start to her life at Oaktree Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Nevil P (Son of Resident) published on 3 October 2022 Submitted via Website • Report

Overall Experience

Though my mother really wanted to be at home, she was far too frail and I felt it was better she was looked after in a care home nearby. We were recommended to Oaktree Court Care Home by an independent carer, who in 20 years could not get a job there, as there were no vacancies, so not a large turnover

of staff.
They treated my mother with the utmost care, catering for her likes and dislikes, encouraging her to participate in activities and ensuring all her ailments were addressed correctly. Visiting was always welcomed and visitors treated with friendly respect.
As mother came close to the end, the nurses outlined the expected stages and gave me total confidence in what would happen.
I was overwhelmed, when so many staff came to see her and say goodbye (obviously without saying goodbye). They are all so dedicated and do their jobs with humility and the utmost care.
I couldn't ask for a better care home. I was so pleased my mother was there, with total support, both for her and me.

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you for taking the time to leave us such a lovely and heart felt review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from A E (Son of Resident) published on 26 August 2022 Submitted via Website • Report

Overall Experience

My mother has been at Oaktree Court Care Home for a year now and right from the start she was made very welcome and well looked after. The staff are always really helpful and cheerful and give mum the care that she deserves. Although I was worried about how she would make the change, she felt immediately

at home. When I visited her the next day, she looked like a new woman, relieved of the stress of living on her own and having to look after herself and has continued to prosper in the environment. She enjoys the company of the other residents and the staff and feels safe that there is always someone there if she needs them. Oaktree Court feels and looks more like a good hotel than a care home with beautiful grounds that my mother loves looking over. When looking for a home for her, I promised my mother that I would find her one that I would be happy going in if I ever required it and I feel that Oaktree Court has let me keep my promise.

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you for taking the time to leave such a lovely review. I'm so pleased to hear that Mum is so happy and settled at Oaktree. She is an absolute pleasure to care for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from S R (Daughter of Resident) published on 5 August 2022 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the wonderful care our mother received at Oaktree Court. All the staff, in whatever capacity, were caring, concerned and supportive in a particularly personal way which created a sense of family. There was always something of interest arranged for the residents and,

despite Covid restriction, a positive and cheerful atmosphere prevailed. Altogether an outstanding home, with excellent food, beautiful grounds and wonderful staff. Thank you all.

Reply from Abbie Foster, Deputy Home Manager at Oaktree Court Care Home

Thank you so much for your wonderful review which I will ensure is passed to the whole team. They are an outstanding group of people and I am so pleased to hear that they provided such a personal and supportive service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from Susan E (Niece of Resident) published on 3 August 2022 Submitted via Website • Report

Overall Experience

Oaktree Court is a care home that provides excellent care in a lovely setting. My aunt has been a resident in the dementia suite for almost a year and she has settled in brilliantly. It is a very difficult experience to place a loved one in a dementia care setting where liberty has to be restricted

- however many times you tell yourself that you are doing the right thing it is still very upsetting. The experience was made far easier for me by the support from all of the staff at Oaktree and by the fact that I quickly realised that my aunt was in safe and caring hands. I have nothing but praise for all of the staff that I have come into contact with - unfailingly cheerful, kind and patient when looking after my aunt and always happy to give me feedback and updates. Levels of communication are always good with email updates and phone calls if necessary. The fact that Oaktree Court is set in beautiful grounds is just an added bonus!

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you for taking the time to write such a lovely review. We are so pleased to hear that you have found the transition a positive one. It is an absolute pleasure to care for your aunt.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from P K (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report

Overall Experience

Our Dad stayed at Oaktree Court for ten days before passing away after a long illness, he was cared for by the manager and her wonderful team who I can only describe as Angels. Dad was in a lovely room overlooking the beautiful and well maintained gardens and open countryside. Even though Dad was not

really responsive due to his advanced stages of dementia he was still treated in the most caring and loving way. As well as looking after Dad we were also looked after and kept refreshed during our visits. we often noticed how the carers kept other residents occupied and amused with activities especially during the jubilee celebrations. Everyone we spoke to said how much they loved working there and had high regard for their manager.
Before Dad came to Oaktree Court we looked at other options but we found this to be the best both in accommodation and in the lovely staff.
Thank you to all for your time and dedication.

Reply from Abbie Foster, Home Manager at Oaktree Court Care Home

Thank you for taking the time to write such a wonderful review of our home and team. It was an absolute pleasure to care for Dad and the rest of the family during his final days. We really appreciate your kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Oaktree Court Care Home
from P M (Son of Resident) published on 7 October 2021 Submitted via Website • Report

Overall Experience

For the price charged you would expect a much higher standard of care and adequate staffing to address the needs of the residents. In the early weeks, I have found a number of the policies at the home to be inadequate and not always followed.
It is not surprising that the home has only managed a CQC

rating of good (17 February 2020) having previously been rated as requires improvement in 2019. I can only say that the home is fortunate that CQC has only carried out a paper review in July 2021 and has decided not to visit. I note the home is lucky not to be selected for inspection this year.
The hotel facilities are acceptable and it is apparent that the nursing home relies on the 'window dressing' to cover its shortcomings in the standard of care they provide. In my opinion, it is probably fortunate for the home, that older people requiring such care are not always the ones wanting to complain.

Reply from Saskia Binns, Head of Communications at Oaktree Court Care Home

Thank you for your feedback. All feedback is treated with the utmost importance & I am sorry that you feel your experience in early 2020 was not to your required satisfaction.
I would like to take this opportunity to reassure you of the measures and policies which were implemented at Oaktree Court through our 'Keeping Safe. Our Promise' approach at the very beginning of the pandemic.
Far advanced in our safety measures, we were overstaffed by 20% from the very offset & overstocked with plentiful PPE. Strict policies were implemented & consistently adhered to using government guidance & our own detailed processes to ensure the safety & wellbeing of our residents & our teams. These policies were part of a daily reporting to our central leadership team with their full support and consistent guidance.
Oaktree Court has a wonderful team & is a beautiful home well deserving of their 'Good' CQC & I truly believe that your loved one continues to enjoy a fulfilling life at our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Home Owned by Majesticare in Somerset

Majesticare Locations in Somerset (1)

Majesticare Reviews in Somerset (110)

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Oaktree Court Care Home

Awards / Recognitions (18)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers