Oaktree Court, Wellington, Somerset
Oaktree Court, Wellington, Somerset
Oaktree Court, Wellington, Somerset

Oaktree Court is a beautiful and spacious large country residence, set within seven acres of landscaped gardens, wildflower meadows and mature trees and natural woodlands.

It is frequented by an abundance of wildlife such as squirrels and deer, attracted by the peaceful and unspoilt surroundings.

All of the rooms have lovely views of the surrounding area and are large, private and individually decorated with the highest standards of fabrics, decor and fittings. Each room comes complete with en-suite facilities, electric fully adjustable beds, flat screen TV's and telephones as standard.

There are many communal areas within the home, allowing clients to choose how and where they spend their time, and it boasts an extremely varied social calendar, always seeking to ensure everyone gets to do everything they want, no matter how difficult the challenges may be.

There is a dedicated team of activities staff working seven days a week. Residents can enjoy visiting musicians, art classes, regular trips in the minibus and much more to compliment the wonderful surroundings. There's always lots going on at Oaktree Court.

Residents also benefit from good numbers of experienced, well trained, caring staff, who are also available to provide professional 24 hour personalised care when needed, wonderful home cooked food with menus designed around residents, and a whole range of services to enhance their lives.

There is always a qualified nurse on duty in the home, supported by good numbers of care staff, and an abundance of ancillary staff giving peace of mind and ensuring individuals receive the best possible care available.

Group: Majesticare

Person in charge: Andy Kirby (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 56

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

The home is situated on the outskirts of Wellington on the northern side of the town. Travelling from Taunton, Middle Green Road can be found on the left hand side of the main A38, just past Monument Road, marked with a white and green sign set back from the road. The small country lane signposted Middle Green Road leads to the main entrance.

Visiting:

Visiting is entirely open with no appointment necessary. Just walk in, sign the book and visit loved ones, there's no need to wait for the door to be answered.

Parking:

Lots of parking is available, with level access to the main entrance, the home and the extensive gardens.

Latest CQC* Report on Oaktree Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 14 Feb 2017

We have one available bed at present. All rooms are large, private rooms with their own en-suite facilites, and have views across the gardens. You can call Andy on 01823 662032 for more details, or contact us via email.

Reviews

9.7 Oaktree Court has a Review Score of 9.7 (9.717)

The Review Score of 9.7 (maximum of 10) for Oaktree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Oaktree Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for Oaktree Court is calculated as follows: ( (200 Excellents x 5) + (74 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 276 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Oaktree Court is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered beds ÷ 5). 21 Reviews ÷ 11.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oaktree Court?

  • Extremely LIKELY
    23
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oaktree Court

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    4
  • Resident / Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

My mother died in Oaktree Court on the 27th of January 2017. She was there for 10 months. She was very happy in her time there. The staff are wonderful and the care is very good indeed.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father who recently passed away, having been a resident since last Easter, with deteriorating health my brother and I chose Oaktree after careful consideration and we have been delighted with the care Dad received from all levels of staff, they were kind and compassionate. Our father when he was able, enjoyed the external trips and evenings out. Towards the end of last year, he wished to realise a dream to see Thailand once more, the home helped facilitate and on his return went above and beyond by meeting him off the plane and escorting him back. During the last few weeks of his life, they always supported him, endeavouring to support his dignity as his body failed him.
Kindness and compassion cannot be taught, nursing is learnt, all the staff are chosen for their kindness and this is very in evidence. Physically Oaktree is kept very clean, the gardens well tended.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Andy Kirby, general manager at Oaktree Court responded to this review on 09 Feb 2017:

Thank you Geoff for your kind comments, and thank you also for your support during your father's time with us. His trip to Thailand was his last wish, and I am so glad he was able to realise his dream. He couldn't have done this without the support of his family.

Oaktree Court provided care for a dear friend in her final months of life. Whilst very weak, she remained very lucid, and consistently commented on the high standard of care that she received. Over frequent visits, I was also impressed by the standard of care, and the cheerful and obliging demeanour of all the staff I met. The informal, open visiting arrangements were much appreciated.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Andy Kirby, General Manager at Oaktree Court responded to this review on 30 Jan 2017:

Thank you Colin for your kind words which are very much appreciated by the staff. It was a pleasure to have the opportunity to look after your friend.

Excellent care, wonderful staff and comfortable. Prefer own room.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Andy Kirby, General Manager at Oaktree Court responded to this review on 09 Dec 2016:

Thank you. We are so pleased you are happy staying with us and enjoying your privacy. We are very lucky to have such wonderful staff working for us and I make sure they all feel appreciated for the hard work they do every day.

It is wonderful.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy with Mums care at the home. She is always clean and well dressed. We have always found the staff to be caring and attentive to the resident's needs. Occasional minor problems such as laundry etc have always been dealt with promptly by the management.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Andy Kirby, General manager at Oaktree Court responded to this review on 08 Dec 2016:

Thank you for your review, Jeanette. It's good to see that even when the service isn't perfect, you feel we work hard to put them right. We really appreciate your comments, thank you.

My father has been a resident in Oaktree Court for the last nine months and is receiving very good care.
The staff are helpful, compassionate and nothing appears to be too much trouble, even for residents' relatives and visitors.
Every day there is entertainment organised for the residents should they wish to take advantage of it and also weekly outings in the minibus, weather permitting.
The cleanliness and hygiene are very good and to that end, there are no unpleasant odours in the main reception rooms.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Andy Kirby, General Manager at Oaktree Court responded to this review on 08 Dec 2016:

Thank you, Anne, for taking the time to send in a review. We are so pleased you feel so well supported by the staff, and I'll pass on your comments to everyone.

Oaktree Court is a friendly, welcoming home set in beautiful surroundings. The Somerset Suite provides its residents with a home from home feel in bright, clean airy surroundings. Care is very much person-centred and staff appear to have a very good insight into residents needs. The food is freshly prepared and the chef makes glorious birthday cakes!! There is always something going on the activities team are fantastic too.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Andy Kirby, General manager at Oaktree Court responded to this review on 28 Nov 2016:

Thank you Alison, I'll make sure I pass on your comments to all concerned. I'm very happy you feel we look after your mum so well.

A big thank you to the management, staff, activity team and chefs for all the help and support you give my husband. We all know he can be difficult at times, but you all have so much patience. My family really appreciate everything you do, nothing is too much trouble. As soon as you walk through the door, you feel like part of one big family.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Andy Kirby, General manager at Oaktree Court responded to this review on 08 Dec 2016:

Thank you for taking the time to review our home, we really appreciate your comments.

On all visits, we have been made to feel very welcome. All staff are very friendly and there's a lovely comfortable atmosphere.
Mum seems to have settled in really well, her appetite has increased and I can see from activities photos how much she enjoys them.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Andy Kirby, General Manager at Oaktree Court responded to this review on 25 Nov 2016:

Thanks for the review Jacqueline, much appreciated.

My husband is very happy at the home and is being looked after by very caring staff. There is plenty of stimulation for the residents with daily activities. These include minibus drives out, games and quizzes. The food is excellent and varied. Residents can have their families and friends to come in for meals.
I feel that they support the family as well as the resident.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Andy Kirby, General manager at Oaktree Court responded to this review on 24 Nov 2016:

Thankyou Sally. Might I add my thanks for supporting us over the last couple of years. We couldn't provide the standard of care we do without it being a whole team effort, and family members are so important to ensure every aspect of residents lives are as good as they can be.

We have found, without exception, the carers, nurses and management team to be helpful and supportive. There have been occasions when something has gone wrong and it's been necessary to alert staff members to particular vulnerabilities or preferences of my mother-in-law because we know her well. Each person, when approached, has listened, taken note and done their best to address the issue and circulate the information when needed. My mother-in-law likes the carers and has adjusted well to her situation, thanks in no small part to the cheerful attention provided by all, from the activities team to the catering crew. The latter was particularly creative for the celebration of a recent significant birthday! She has formed new friendships with other residents and enjoys the rural views and seeing the wildlife in the well-tended garden. Regular maintenance and the cleaning programme keep the environment fresh and tidy for residents and visitors alike.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Andy Kirby, General Manager at Oaktree Court responded to this review on 24 Nov 2016:

Thank you for your comprehensive review of our home. I am so pleased you feel your family have been so well supported by all the staff, and I'll be sure to pass your comments to everyone concerned.

My mother was looked after very well as she was deteriorating physically, the staff took great care of her needs. My mother died at the home and the end of life care plan was superb. Any problems were swiftly taken care of and I was kept informed promptly and fully.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Andy Kirby, General manager at Oaktree Court responded to this review on 22 Nov 2016:

Thank you, Steve, for your kind words, which I will pass on to the staff.

Oaktree Court cared for my twin uncles at end of life. They did so with kindness, warmth, compassion and humour. My uncles were consistently afforded dignity, respect and autonomy and made to feel very much part of the Oaktree Court family, as did I. Every single member of staff that I encountered was courteous and professional, always proving to be responsive at times of need. I am a senior nurse working in older people's care. Oaktree Court was everything I could have hoped for.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Andy Kirby, General manager at Oaktree Court responded to this review on 17 Nov 2016:

Thank you Julie for your kind words. I will share your comments with all the staff.

I would like to express our greatest thanks and appreciation to the manager and the entire staff team at Oaktree Court. Their high level of professionalism and devotion they displayed during my mother-in-laws time at Oaktree Court came through in everything they did. We could not have asked for a more lovelier place for our mum's final days.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Andy Kirby, General Manager at Oaktree Court responded to this review on 17 Nov 2016:

Thank you so much for your kind words. Looking after your mother-in-law was an absolute pleasure, she was a lovely lady.

Finding a suitable place for a loved one to move into was never going to be easy, but finding Oaktree alleviated any stresses and concerns that go alongside what is a challenging time.

The surrounding area is beautiful and the interior is decorated to a very high standard. The rooms include en-suites and we were encouraged to put up pictures on the walls to personalise Grandad's room. The communal lounge is bright and airy with an abundance of great tasting food being served up which my Grandad (and myself) thoroughly enjoyed!

Above all, I feel it is worth highlighting the staff. From the offset, everyone made such effort to learn about my Grandad; his past, his interests, and above all, his family. This meant he was extremely well-cared for with dignity, kindness and empathy meaning he thrived during his stay. During his final days, the staff also provided outstanding care to our family which they should be very proud of and something that we will always be grateful for.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the carers to be very friendly and caring towards my mother. They are always ready to stop and help her with any problem e.g when the bulb in her bedside light failed they found her a replacement for the night. She is very nervous about leaving her room and they are doing their best to persuade her to go outside, she is completely wheelchair bound and incontinent. She did agree to go on a short trip recently to a garden centre but I don't think this will be repeated because of her painful back. I do admire their great patience and encouragement.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Steve Oakes, Director at Oaktree Court responded to this review on 30 Sep 2016:

Thank you for your review and kind words.

Mum had a 2 week respite at the home but after returning to her home decided to return permanently. She had enjoyed her stay and chose to go back. She has a lovely, clean, bright room with en suite shower room, which enables her to maintain some of her independence. She is able to call on staff if required and thinks they are all lovely. She has been weighed twice while here and gained weight both times its good to know that she is eating three meals a day (which she wasn't before) The staff invite her to all activities but by choice she's selective, she has been out on trips on the minibus which she really enjoyed, she feels safe and happy here. It was her 95th birthday on Thursday and was thrilled staff and the manager took time and trouble to come to her room and sing Happy Birthday and provide a lovely iced cake with candles.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Excellent care, compassion and treatment given to my aunt throughout her stay of 15 months 'til she died.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother in law has really settled in to this care home and she is obviously very happy there. She enjoys the location pleasant surroundings etc and the care staff, nurses, and manager all work hard to meet her needs and ensure her experience is good in all respects. Her room is good and although lacing mobility she has settled in really well, much better than we ever expected. I would really recommend this care home.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff very helpful and obliging any issues dealt with promptly and sympathetically. My other was very comfortable and enjoyed a good relationship with all the staff. Alternative meals are provided on occasions when the menu was inappropriate or not to mothers taste.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My 98 year old mother went into Oaktree Court in August 2015 to a beautiful en-suite room with her own door onto a patio, good quality curtains and d├ęcor. She was originally a very distressed lady reluctant to be in a nursing home but with extreme kindness, care and lovely sense of humour, she came to accept it as her home. Nothing was too much trouble for the staff and after a very nasty prolonged illness she died peacefully and with great dignity. Her chief carer voluntarily came in on her day off to make her look as nice as possible in death.

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother entered the home on Wednesday of last week intending to assess (1) the concept of being in a home generally and (2) Oak Tree court in particular in a single week's respite care. Yesterday, Monday, she decided to stay permanently at Oak Tree Court, largely on the strength of the quality of the facilities and the friendliness and professionalism of the staff. My sisters and brothers are very pleased that Mum has made a good decision at the time that is right for her!

How likely would you be to recommend Oaktree Court? Extremely Likely

Average Rating: 

 5 out of 5

Management: Excellent

Rooms: Excellent

I can not fault it.

How likely would you be to recommend Oaktree Court? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

March 2016

South West Care Awards Finalist

Recipient: Oaktree Court

Date: Tuesday 01 Mar 2016

more details

January 2016

Manager's commendation

Recipient: Oaktree Court

Date: Friday 29 Jan 2016

more details

September 2014

Finalist in 2014 Dementia Care Awards

Recipient: Oaktree Court

Date: Thursday 18 Sep 2014

more details

August 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oaktree Court