Oaktree Court Care Home

The icing on the Oaktree cake is the entire staff, all knowing the residents' names, addressing them accordingly and always treating them with the utmost dignity. They work well as a team and are readily accessible to concerned relatives, however trivial the issue may be.

Found Oaktree to be open, warm and welcoming. Nothing was too much trouble for any member of the team, be they nursing or maintenance. Every member of the team who we came in contact with always was up to date with our friend's condition and situation, demonstrating good communication throughout. Would highly recommend.

The end of life care provided for the last few weeks for my Dad was excellent. Everyone was so helpful and caring and as he was only there a short time they made it feel like he had bee with them for ages, and he felt at home and relaxed in those last few weeks. My Mum is currently at Oaktree and she looks so well and settled. The activities and trips they take residents on have made Mum feel like she has got some independence back, even though her mobility is very limited.

The home was very happy to accommodate our needs at short notice. They were extremely helpful in assisting us to sort out funding. Relatives were made to feel very welcome at all times and often asked if there was anything else they could assist us with. We were given plenty of privacy and allowed to treat the room as our home. Mum received very good nursing for her numerous and specific care needs.

My aunt has been here since January and really loves it there.

Oaktree Court is in a lovely setting and has a really nice feel to it when you walk through the door, however, you can have the nicest looking care home and surroundings but what really counts are the staff. At Oaktree you get friendly faces no matter who it is and the staff are brilliant, they try to do their best for the resident and persevere to help them. My Mum (98) has, understandably, taken a while to settle in, having lost her independence but thanks to the dedication of the staff she is now much more settled, thank you every one. I would absolutely recommend this care home.

The home offers a relaxed environment in lovely surroundings with staff who are chosen for their compassion. All staff at all levels are very approachable.

We chose Oak Tree Court for my mother in 2011 where she lived till her recent passing on 7th Feb 2018. My mother was always happy at Oaktree Court and often praised the care of the staff and she had many friends there. On the last week of my mother's life, I stayed every night at the home along with my brother as we felt we couldn't leave my mother's side. All the staff were very professional and caring and really couldn't have done more for us. They provided camp beds for us so we could stay with my mother and were professional, kind, caring and went beyond what was expected of them. Thank you all at Oaktree Court.

Thank you to the manager and his team.

My father was a resident for the 2 months before he died. The outstanding features were the constant helpfulness of all the staff I met and their unfailing levels of care for my father, especially the day he died. The manager ran the home with the utmost professionalism.

I cannot praise Oaktree Court, they go above and beyond for the residents and when my mum was passing they were so lovely to all the family. My mum enjoyed it there and they made her last years pleasant.

My nan moved to Oaktree Court after the forced closure of her previous care home. She was treated kindly, with respect and dignity at all times. She was always clean, tidy and well fed. She loved the outings and fun the staff and residents shared together and could not have been in a better place for the last years of her life. At the end, the staff and management could not have been more caring and supportive of both her and us her family. I cannot rate Oaktree Court staff highly enough.

We are very happy that they are very happy.

Very clean and tidy.

End of life care for our relative was second to none up until his last breath was taken.

My husband received excellent care during his time at Oaktree Court. The staff were respectful, kind and thoughtful. His room was comfortable and warm. They made every effort to give him food that he liked and their communication with us, as his family, was excellent. We would particularly like to thank certain members of staff whose dedicated care and attention was greatly appreciated by both my husband and the family.

My mother-in-law was poorly and her stay was necessary to regain some weight and ascertain her level of memory difficulties. This was achieved in her 3-week stay. The staff were extremely kind and professional.

The only concern I had whilst I was on holiday is that the phone was not always answered even in office hours and there is no answer phone. This made communication difficult whilst I was travelling.

Overall the care that she received far outweighed anything else and should the need arise, I would come back. It is the staff who make a home a success.

My father, in his 90s, was looked after at Oaktree Court for the 6 months from January to June this year. We have nothing but praise for the carers and nurses (and management) that tended to his needs.

At Oaktree Court, the staff took the time and trouble to work him out as the complicated person that he was and then used every strategy they could to keep him clean and content, with wonderful success. He began to enjoy the banter, stopped asking to go home, and started to tell stories again about his life.

We are so grateful that he was able to end his life at Oaktree Court, peacefully with staff and family with him, and for the dignity in which he was able to spend his last month's thanks entirely to the lovely people who looked after him at the home.

The leadership and management are so friendly yet highly professional. We cannot fault it in any way whatsoever.

Since my mother moved to Oaktree Court I have been very impressed with the high level of care offered. I was very anxious when my mother had a fall and required residential care. I reviewed all the care homes in our area and Oaktree Court offered everything my mothers needs required. Since my mother moved in, we as a family have been delighted with the choice of care home. All the staff are very caring and think of each individuals needs. Well done to all the staff and management at Oaktree Court.