Red Homes Healthcare Group in Lincolnshire | 1 Care Home

Review of
Red Court Care Community
from Stephanie S (Daughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident of the Red Court Community at Grantham for six months. Happy, involved and very well cared for this is a delightful and friendly care facility. During the summer weather I know she has benefitted from the safe garden, where she enjoys sitting in the seated area. It is an

extremely well managed establishments where we always are given a friendly welcoming.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thank you for your honest review of Red Court. We are very grateful for any input regarding the care and support offered to residents and their families. Thank You for your continued support

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Review of
Red Court Care Community
from M A (Husband of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience

As a family and husband we are all happy with the care that she receives.
All staff are friendly, courteous and above all show compassion.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thank you for your review of Red Court. We are very happy that you are satisfied with the care provided to your wife and would like to thank you for your continued support

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Review of
Red Court Care Community
from J C (Cousin of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience

Lovely staff - clean, smart place. She has settled very well.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you for your lovely review. We really appreciate your invaluable feedback and that your relative has settled in so well. We are very happy to hear the positive experience. Thank You for your continued support.

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Review of
Red Court Care Community
from Caroline C (Friend of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience

I think my friend is happy.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Many Thanks for your feedback. We use the reviews and comments to continually improve the care and service that we provide.

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Review of
Red Court Care Community
from J M (Sister of Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

My brother seems to be happy here and that's what matters. Everything here seems clean and well maintained and he likes the food.

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Review of
Red Court Care Community
from Robert R (Son of Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience

Our mother is extremely happy with the home, the care she is given is fantastic and management lovely and friendly. Only negative thing would be its a shame the home doesn't have a mini bus to take the residents out.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thankyou for your review of Red Court. We are extremely happy that your Mother is happy and that your experience of all staff and management is a positive one. Thank You for your continued support

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Review of
Red Court Care Community
from P F (Daughter of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum is getting looked after very well, all the staff are very friendly and helpful. We are kept informed with every thing.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thank you for your review of Red Court Care Community. We embrace all reviews and use these to make changes and improvements wherever necessary. Thank You for your continued support

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Review of
Red Court Care Community
from Simon B (Brother of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

My brother is very happy with his care and enjoys the friendly carers and is able to have a good laugh with them. Laminate flooring- very good and kept very clean throughout. Overall, my brother is very happy at Red Court and thankful for his care.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thank you for your honest review of Red Court and the care provided to your Brother. Feedback is very important to us to enable improvement and changes where necessary. Thank You for your continued support

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Review of
Red Court Care Community
from T H (Daughter of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

After a difficult start, things settled down, and it quickly became apparent just how amazing the carers looking after mum really are. They have all built up a rapport with her, while being respectful and kind. Every staff member, not matter their job or how busy they are, is helpful, kind and respectful

to mum and the whole family and always spare the time to share a laugh and a joke, creating a community atmosphere in which mum is happy, healthy and comfortable. Her room, clothing and the wider home are all beautifully clean and maintained, any concerns are listened to, and all promotes the fact that family and staff are working for the same goal of maximum quality of life every day.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Thank you for your review for Red Court. We always strive to be the best that we can possibly be . We are so glad that Mum is happy and settled with us We would like to thank you for your continued support

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Review of
Red Court Care Community
from Paul W (Son of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

Came in to visit mum. Staff are polite and friendly. Red Court is clean and welcoming. Mum is happy with her care.

Reply from Cara Wydra, Deputy Manager at Red Court Care Community

Many thanks for taking the time to review Red Court. We pride ourselves in always delivering high quality person centered care. This extends to family and friends and we are grateful for your continued support

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Review of
Red Court Care Community
from Sharon T (Daughter of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience

From when my mother moved here she has visibly improved. Cannot praise the way the carers look after her enough. The management are extremely approachable and any queries are dealt with properly. Highly recommended.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for taking to the time to complete this review.Red Court staff are working so hard to improve the lives of their residents. It is regarding to see their efforts are having such a positive impact.

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Review of
Red Court Care Community
from Jean M (Sister of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

I have found all the staff very friendly and helpful.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for leaving a review and for your valuable feedback. We will discuss with the activities team to see what more can be done to ensure a positive activity experience for residents.

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Review of
Red Court Care Community
from Fiona B (Daughter of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

Possibly not the plushest care/nursing home compared with some, but the care and dedication shown towards my father was excellent from the very beginning of his stay there. He needed quite intensive nursing, and I cannot fault the nursing staff one bit - they were awesome. I was kept informed of any

new developments with his care, and my wishes towards the end of his life were met. The caring and housekeeping staff were all very kind, compassionate and patient towards my Father and very friendly towards me. I want to thank them all - I shall certainly miss them now that my Dad has passed away.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you for your thoughtful and positive feedback. We are proud of the care Red Court is now able to provide and the reviews are testament to this. Thank you again and please accept our condolences for your loss.

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Review of
Red Court Care Community
from D M (Son of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience

Whilst my mother has been in Redcourt Nursing Home, she has been looked after very well. The staff are accommodating to her needs and are kind and compassionate. She enjoys the food and she is always dressed nicely with her own freshly laundered clothes. The reception staff have been very helpful in

aiding me with the financial side of arranging for my mother's care since she has obtained a permanent place. I am glad that she is so near to where I live, so visiting at most times of the day is easy.
The home is always clean and tidy and the other residents we see appear to be equally fine.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for taking the time to complete a review.

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Review of
Red Court Care Community
from P F (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

Mum was initially admitted for respite care. We had no choice where she was placed it just happened Red Court could take her. I am so pleased they could. She had a lovely room with an en suite toilet. Mum's stay turned into long-term care and she was treated with love and compassion each and every

day of her residence. All the staff from the management and carers to the cleaners and caterers and everyone in between were so kind and attentive to both Mum and her visitors. There were a few teething problems getting Mum settled but these were quickly and professionally dealt with. Mum's time in the home was quite short, sadly she passed away in September. Although she was 99 it was still unexpected and sudden. The staff during those last few days in particular were all wonderful. I am very grateful to all of them for the care they showed Mum and their consideration towards me throughout. They made a very difficult time more bearable. Thank you all very much.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you so much for your generous and kind comments. We are so pleased we have been able to support your family.

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Review of
Red Court Care Community
from Hilary W (Wife of Resident) published on 24 January 2024

Submitted via Website • Report

Overall Experience

I would like to leave a very positive review for Red Court.
This has been a stressful time which only relatives with members of one’s family will understand.
My husband went into Red Court initially for respite care. It has now become his home as his problems became unmanageable by one person. I cannot

say a big enough thank you to all the team for guiding me through my monumental emotional decisions which have to be addressed, whilst caring for his needs with kindness and patience. That extends to all the staff, from the cheerful cleaning teams, the caterers, the day to day carers and nursing teams.
A very big thank you.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for such a wonderful review. It is has been lovely to have met you and your family.

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Review of
Red Court Care Community
from A G (Daughter of Resident) published on 22 January 2024

Submitted via Website • Report

Overall Experience

Individual members at Red Court were very supportive to myself and daughter during my mother's end of life journey.
They provided undivided attention to my Mum attending every 30 minutes. We were provided with food and drink whilst we made Mum comfortable. The home had a visit from the vicar who provided

prayers, she spent time with my mother which made the experience memorable.
We have a lot to thank Red Court for during my mother’s residency with much-improved communication. Mum loved doing the activities offered in the home and this brought much enjoyment to her life. Singing, dominoes, holy communion and bingo to name a few were all carried out by the excellent activities coordinator.
The hairdressing facility was excellent which was important to my mum and the small things amounted to bigger things.
With that being said, it’s difficult to maintain a high standard of care when some carers don’t work to the same level as others which reflects the 4-star rating.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you so much for taking the time to complete a review for Red Court. If you have any issues please do speak to the manager at any time and we will do our very best to ensure we remain at 5 star every shift, every day.

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Review of
Red Court Care Community
from A C (Daughter of Resident) published on 15 January 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident in Red Court for 4 months and has been in other nursing homes. Red Court is a lovely place, my mum and I love it. Always warm welcome, Mum has activities all morning every day and loves it. There is always a good choice of food for breakfast dinner and tea. Coffee and tea

or cold drinks are always on the go not just for the residents either, visitors too. Hairdressers on-site, Mum has her hair done every week. Staff are amazing, friendly and always there to help and have a laugh too. I am so pleased to have Mum here she has settled here very well.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for taking the time to complete a such a lovely and positive review.

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Review of
Red Court Care Community
from F M (Son of Resident) published on 21 May 2023

Submitted via Website • Report

Overall Experience

My mum was a resident for two months after being in hospital. The difference in her in these two months is immense. The care and compassion that she received was brilliant. She was able to bring in personal items and make her room more familiar. Every door is a different colour which makes it seem less

like a care home. Unfortunately the garden wasn't open for residents to use which would have been really good. She was very well looked after and slowly began to interact more which meant that she was able to go to the dining room for food and also to the activity room which has different activities on weekday mornings. She has made friends and even though she cannot wait to go back home she will miss the camaraderie of the staff and the residents. The staff are the backbone of the home and even in times of stress and heavy workloads there was always help and kindness.

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Review of
Red Court Care Community
from V M (Daughter of Resident) published on 7 February 2023

Submitted via Website • Report

Overall Experience

Management and staff have all been supportive, caring and professional at all times. The staff show care and compassion when attending to residents. As a family, we are made to feel very welcome when we come to visit. We are also kept informed of any changes.

We like that each door is painted like

an actual front door, younger members of the family identify them as their loved ones' personal home. It's also lovely that there are display boxes outside each resident's room to fill with items I.e photos, pictures, poems etc. Residents are encouraged to bring items to personalise their room to help make it feel more homely.

The Home and resident's rooms are decorated to a good standard. Everywhere is clean and tidy but it also has a lovely air about it.

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Red Homes Healthcare Group Reviews in Lincolnshire (46)

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